O'sullivan Moving & Storage

★★★★☆
  • 2020 Bellaire Ave

    Royal Oak, MI 48067

    Map & Directions
  • 800-430-7881

Transportation & Storage

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Paid them almost $1800 for less than 8 hours of work and 10 days of storage on a move two weeks ago. Got a quote for $85/hour for 5 additional pieces and was presented with a bill for $237. I had used them several times previous and referred them countless times. Now Mike O, says he is taking me to court because because I am only paying the $85 for less than 1 hour of work and less than 1 mile of drive between houses. I will NEVER refer them or use them again. I did not even go into the 2 inch by 6 inch hole ripped in the couch they moved. Just too frustrated to deal with them anymore.

1
★☆☆☆☆

Paid them almost $1800 for less than 8 hours of work and 10 days of storage on a move two weeks ago. Got a quote for $85/hour for 5 additional pieces and was presented with a bill for $237. I had used them several times previous and referred them countless times. Now Mike O, says he is taking me to court because because I am only paying the $85 for less than 1 hour of work and less than 1 mile of drive between houses. I will NEVER refer them or use them again. I did not even go into the 2 inch by 6 inch hole ripped in the couch they moved. Just too frustrated to deal with them anymore.

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First, let me say that Dallas and Jeff were great. Very courteous and professional. They arrived and started work immediately. They made every effort to be accomodating (even when my sofa didn't fit into my new place, they were helpful in wrapping it and placing it out of the way for pick up). The move was done efficiently and with great care to my fragile items. I can't thank you enough for having such great staff. I have already shared my experience with my circle of friends. I had a good experience from my first call to receive a quote all the way to the move itself. Thank you so much for the great service. I will definately be using O'Sullivan again.

5
★★★★★

First, let me say that Dallas and Jeff were great. Very courteous and professional. They arrived and started work immediately. They made every effort to be accomodating (even when my sofa didn't fit into my new place, they were helpful in wrapping it and placing it out of the way for pick up). The move was done efficiently and with great care to my fragile items. I can't thank you enough for having such great staff. I have already shared my experience with my circle of friends. I had a good experience from my first call to receive a quote all the way to the move itself. Thank you so much for the great service. I will definately be using O'Sullivan again.

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Dear O'Sullivan Moving,

Thank you very much for a swift and care free move. Larry and the crew did a fantastic job. It is a great relief to know inside of five minutes that you hired the right people for the job. You should be proud to have such a polite, thorough, and hard working group. Please feel free to list me as a reference in the future!

Many thanks.

5
★★★★★

Dear O'Sullivan Moving,

Thank you very much for a swift and care free move. Larry and the crew did a fantastic job. It is a great relief to know inside of five minutes that you hired the right people for the job. You should be proud to have such a polite, thorough, and hard working group. Please feel free to list me as a reference in the future!

Many thanks.

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1 out of 2 people found this review helpful.

.

O'Sullivan Moving did a great job for me. Their estimate was right on target. The movers were very polite and conscientious. It was a great experience all round.

I would highly recommend this company!

4
★★★★☆

O'Sullivan Moving did a great job for me. Their estimate was right on target. The movers were very polite and conscientious. It was a great experience all round.

I would highly recommend this company!

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1 out of 2 people found this review helpful.

.

These guys were very efficient and professional. We had a 4 bedroom 2600 square foot home plus basement and 2 car garage full of stuff. They sent 5 guys to load and three to unload. We moved within Michigan from Grand Blanc to Big Rapids, about 170 miles one way. I would recommend O'Sullivan to others.

5
★★★★★

These guys were very efficient and professional. We had a 4 bedroom 2600 square foot home plus basement and 2 car garage full of stuff. They sent 5 guys to load and three to unload. We moved within Michigan from Grand Blanc to Big Rapids, about 170 miles one way. I would recommend O'Sullivan to others.

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1 out of 2 people found this review helpful.

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Dear O'Sullivan Family and Staff,

We used your services to relocate to Traverse City three months ago on August 16th, 2010. (Our apologies for the delay in sending this letter!) Without the assistance of your professional moving staff, Vaughn, Zee and Brian, our move could not have been such a success!

Our relocation plans originally went anything but smoothly when we were required to delay our July scheduled move to August due to the madness of the housing market and the sale of our home. Finally a closing date was scheduled.

Your truck arrived on schedule and the packing process went smoothly (with a call in for more men, Larry and Antonio, as our estimate was "a little under the number of boxes needed for all of our belongings!) The massive unpacking process began Tuesday morning at our new home. All boxes and furniture were placed in their proper places with no breakage or damage. In addition to their expert moving services, Vaughn, Zee and Brian provided much appreciated friendliness and humor.

After the trauma of selling our home, and with the emotional impact of relocating to a new area, we could not have had a finer crew to move us. The men were the epitome of professionalism, skill, expertise, friendliness and much needed humor on what could have been the most stressful day of the entire relocation/moving process.

We could not be happier or more satisfied with your moving services and would recommend your company, without any reservations, to your future customers.

Happy Holidays!

5
★★★★★

Dear O'Sullivan Family and Staff,

We used your services to relocate to Traverse City three months ago on August 16th, 2010. (Our apologies for the delay in sending this letter!) Without the assistance of your professional moving staff, Vaughn, Zee and Brian, our move could not have been such a success!

Our relocation plans originally went anything but smoothly when we were required to delay our July scheduled move to August due to the madness of the housing market and the sale of our home. Finally a closing date was scheduled.

Your truck arrived on schedule and the packing process went smoothly (with a call in for more men, Larry and Antonio, as our estimate was "a little under the number of boxes needed for all of our belongings!) The massive unpacking process began Tuesday morning at our new home. All boxes and furniture were placed in their proper places with no breakage or damage. In addition to their expert moving services, Vaughn, Zee and Brian provided much appreciated friendliness and humor.

After the trauma of selling our home, and with the emotional impact of relocating to a new area, we could not have had a finer crew to move us. The men were the epitome of professionalism, skill, expertise, friendliness and much needed humor on what could have been the most stressful day of the entire relocation/moving process.

We could not be happier or more satisfied with your moving services and would recommend your company, without any reservations, to your future customers.

Happy Holidays!

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1 out of 2 people found this review helpful.

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The staff was professional and courteous from the first phone call to the final move. I received a slightly lower estimated from another company but decided to use this one because of the professional and warm attitude of the individuals who spoke with me on the phone and their apparent expertise and knowledge. The estimator accurately estimated the time and cost involved in the move. I ended up adding a few more things in the move, which explains the slight difference in the price. The movers, themselves, were professional, experienced, and had a great attitude. Not even a knick or dent to any single piece of furniture-- and there were several large, bulking pieces of furniture involved. The moving day was bitter cold and windy, but it did not hinder the movers. O'Sullivan made my move easy and painless. I strongly recommend this company.

5
★★★★★

The staff was professional and courteous from the first phone call to the final move. I received a slightly lower estimated from another company but decided to use this one because of the professional and warm attitude of the individuals who spoke with me on the phone and their apparent expertise and knowledge. The estimator accurately estimated the time and cost involved in the move. I ended up adding a few more things in the move, which explains the slight difference in the price. The movers, themselves, were professional, experienced, and had a great attitude. Not even a knick or dent to any single piece of furniture-- and there were several large, bulking pieces of furniture involved. The moving day was bitter cold and windy, but it did not hinder the movers. O'Sullivan made my move easy and painless. I strongly recommend this company.

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1 out of 2 people found this review helpful.

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Greetings on behalf of O'Sullivan Moving & Storage Company. As a representative of the company I would like to respond to the reviews posted below. 1) Robert B: When I first discovered your review on our company I immediately looked up your relocation, but was unable to locate anything under your name. I would need the date of your move in order to pull your file. I would be more than happy to investigate your claim, but I have never received a phone call from you nor have I ever received a claim form. If a customer is ever not satisfied with their move or should there be damages, we review the job and do the best we can to make sure our customer's are satisfied. Hopefully, I will hear from you soon in order to resolve this matter 2) Cologie614: I remember this clearly and this woman had changed her move destination from an apartment to a mini storage at the last minute. We base our quotes off of the information provided by our customers. If we would have known this was going to a mini storage she would have been made totally aware that we accept cash only for these types of jobs, it is in our policy. If she were going to an apt like we were originally advised, then we accept credit cards. Aside from this communication error, this customer did not mention anything about our service which tells me she was at least satisfied with our movers who are a great team of guys! 3) Doru F: We believe that this was a fraudulent claim. I apologize that you were not satisfied with our services, but the job was complete and our movers went back to go over paperwork with you and noticed you were moving furniture around yourself, which was the cause of these scratches. When our guys move household goods in a location with hardwood floors they take every precaution to protect the flooring. I am sorry that you feel we were at fault, but in reviewing the claim it has been determined that we are not at fault. Rarely do we have claims, but we understand that everyone cannot be perfect and in the event that we do, we will take full responsibility and do whatever it takes to keep our customers satisfied and resolve the claim. If our company truely acted in the matter these reviews state we have then our doors would have been closed a long time ago. We have been in business for 30 years and have an A rating with the Better Business Bureau. If you really want to get an idea of whether or not you are hiring a reputable and fair company, make sure they are a BBB member in good standings and contact the MPSC to verify they are licensed. I hope that I have clerified any concerns regarding these reviews. christine@osullivanmovingandstorage.com

5
★★★★★

Greetings on behalf of O'Sullivan Moving & Storage Company. As a representative of the company I would like to respond to the reviews posted below. 1) Robert B: When I first discovered your review on our company I immediately looked up your relocation, but was unable to locate anything under your name. I would need the date of your move in order to pull your file. I would be more than happy to investigate your claim, but I have never received a phone call from you nor have I ever received a claim form. If a customer is ever not satisfied with their move or should there be damages, we review the job and do the best we can to make sure our customer's are satisfied. Hopefully, I will hear from you soon in order to resolve this matter 2) Cologie614: I remember this clearly and this woman had changed her move destination from an apartment to a mini storage at the last minute. We base our quotes off of the information provided by our customers. If we would have known this was going to a mini storage she would have been made totally aware that we accept cash only for these types of jobs, it is in our policy. If she were going to an apt like we were originally advised, then we accept credit cards. Aside from this communication error, this customer did not mention anything about our service which tells me she was at least satisfied with our movers who are a great team of guys! 3) Doru F: We believe that this was a fraudulent claim. I apologize that you were not satisfied with our services, but the job was complete and our movers went back to go over paperwork with you and noticed you were moving furniture around yourself, which was the cause of these scratches. When our guys move household goods in a location with hardwood floors they take every precaution to protect the flooring. I am sorry that you feel we were at fault, but in reviewing the claim it has been determined that we are not at fault. Rarely do we have claims, but we understand that everyone cannot be perfect and in the event that we do, we will take full responsibility and do whatever it takes to keep our customers satisfied and resolve the claim. If our company truely acted in the matter these reviews state we have then our doors would have been closed a long time ago. We have been in business for 30 years and have an A rating with the Better Business Bureau. If you really want to get an idea of whether or not you are hiring a reputable and fair company, make sure they are a BBB member in good standings and contact the MPSC to verify they are licensed. I hope that I have clerified any concerns regarding these reviews. christine@osullivanmovingandstorage.com

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1 out of 2 people found this review helpful.

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This company has excellent services. They were able to move me out of my condo and store my belongings for a couple weeks in their storage facility and then move the items into my new home when it was finally ready. I received excellent rates for my move AND storage. O'Sullivans has such a friendly and courteous staff. They really care!

5
★★★★★

This company has excellent services. They were able to move me out of my condo and store my belongings for a couple weeks in their storage facility and then move the items into my new home when it was finally ready. I received excellent rates for my move AND storage. O'Sullivans has such a friendly and courteous staff. They really care!

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1 out of 2 people found this review helpful.

.

We planned a move from Michigan to south Florida and Mike O'Sullivan was the best!!! He helped me find a mover that would move our stuff out of state, and was able to give me the name of an air ride truck, equipped with all of the pads, straps, and dollies that we needed, plus a driver to drive the stuff there. Then his company gave me an estimate, loaded my houseful of furniture, plus 2 pianos and my car into the 53 foot moving van, and sent me safely on my way to Florida. We did not have one thing broken, until I dropped something that I was putting away in the kitchen:( They are a great local mover, and can also assist with an out of state move. We had a company unload here in Florida and they did a good job, but O' Sullivans packers were a step above them. Would recommend them to anyone who needs a great mover with great PR skills!

5
★★★★★

We planned a move from Michigan to south Florida and Mike O'Sullivan was the best!!! He helped me find a mover that would move our stuff out of state, and was able to give me the name of an air ride truck, equipped with all of the pads, straps, and dollies that we needed, plus a driver to drive the stuff there. Then his company gave me an estimate, loaded my houseful of furniture, plus 2 pianos and my car into the 53 foot moving van, and sent me safely on my way to Florida. We did not have one thing broken, until I dropped something that I was putting away in the kitchen:( They are a great local mover, and can also assist with an out of state move. We had a company unload here in Florida and they did a good job, but O' Sullivans packers were a step above them. Would recommend them to anyone who needs a great mover with great PR skills!

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1 out of 2 people found this review helpful.

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Our family recently used O'Sullivan Moving & Storage the movers were very careless and took there sweet time milking the clock resulting in a outrageous bill. Everytime I went to check on the movers they were busy smoking or horseplaying on the truck. We went with O'Sullivans because the hourly rate was cheaper then the company we have used in the past resulting in our bill being more then double of the previous movers on top of that they broke a mirror that went to a dresser and promised they would replace it, that never happened. Beware of this company unless you want to be taken advantaged of.

1
★☆☆☆☆

Our family recently used O'Sullivan Moving & Storage the movers were very careless and took there sweet time milking the clock resulting in a outrageous bill. Everytime I went to check on the movers they were busy smoking or horseplaying on the truck. We went with O'Sullivans because the hourly rate was cheaper then the company we have used in the past resulting in our bill being more then double of the previous movers on top of that they broke a mirror that went to a dresser and promised they would replace it, that never happened. Beware of this company unless you want to be taken advantaged of.

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1 out of 1 people found this review helpful.

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I want to let everyone know that these movers did a very fine job on my move this past Saturday. Not only were they courteous, but very good professional movers and the customer service was great. They provided me with a quote very quickly and it was pretty accurate to the final cost of my actual move.

5
★★★★★

I want to let everyone know that these movers did a very fine job on my move this past Saturday. Not only were they courteous, but very good professional movers and the customer service was great. They provided me with a quote very quickly and it was pretty accurate to the final cost of my actual move.

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1 out of 2 people found this review helpful.

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I wanted to send this quick note to you all, thanking you for the great service I received during my recent move. The customer service was excellent and the movers were prompt and very professional. I will certainly refer O??Sullivan Moving & Storage to family and friends. Again, thank you very much for making my move stress free.

Sincerely,
Nancy M.

5
★★★★★

I wanted to send this quick note to you all, thanking you for the great service I received during my recent move. The customer service was excellent and the movers were prompt and very professional. I will certainly refer O??Sullivan Moving & Storage to family and friends. Again, thank you very much for making my move stress free.

Sincerely,
Nancy M.

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1 out of 2 people found this review helpful.

.

I've recently used their services. Everything went OK, until they scratched my hardwood floor, in the new house. The guys that did it said that the business is insured and they would cover the expense of the repair. That was on the day of move... Next day, trying to get the damage fixed, everything changed. They said it was not their mistake and they wouldn't cover that damage. The movers even lied saying that I caused the scratch... and I even had tipped them (my mistake).I wouldn't recommend them, at all.

1
★☆☆☆☆

I've recently used their services. Everything went OK, until they scratched my hardwood floor, in the new house. The guys that did it said that the business is insured and they would cover the expense of the repair. That was on the day of move... Next day, trying to get the damage fixed, everything changed. They said it was not their mistake and they wouldn't cover that damage. The movers even lied saying that I caused the scratch... and I even had tipped them (my mistake).I wouldn't recommend them, at all.

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1 out of 1 people found this review helpful.

 

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