Ace Cleaners

★☆☆☆☆

About Ace Cleaners

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Personal Services

Personal Services
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The review for leftinlurch about ruined draperies refers to the Ace Cleaners on Plymouth Rd, not the cleaners in Ypsi!!!!

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★☆☆☆☆

The review for leftinlurch about ruined draperies refers to the Ace Cleaners on Plymouth Rd, not the cleaners in Ypsi!!!!

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Unbelievable dishonesty and bad service! I took in a custom-made drapery, and it was returned with the drapery four inches shorter than the lining and with huge holes along the hem. The fabric was also completely broken down. No smell at all of cleaning fluid - it was obviously washed in a machine, rather than dry cleaned! I am out 400 dollars, and the replacement will be even more. The owner told me to use a hairdryer to warm the drapery and to "hang it a long time." Owner was completely indifferent to what he did, refused to reimburse me, except for the cleaning, and told me to take it to court. I am preparing to go to court on this. NEVER USE THIS ESTABLISHMENT!!!!!

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★☆☆☆☆

Unbelievable dishonesty and bad service! I took in a custom-made drapery, and it was returned with the drapery four inches shorter than the lining and with huge holes along the hem. The fabric was also completely broken down. No smell at all of cleaning fluid - it was obviously washed in a machine, rather than dry cleaned! I am out 400 dollars, and the replacement will be even more. The owner told me to use a hairdryer to warm the drapery and to "hang it a long time." Owner was completely indifferent to what he did, refused to reimburse me, except for the cleaning, and told me to take it to court. I am preparing to go to court on this. NEVER USE THIS ESTABLISHMENT!!!!!

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The worst customer service I have ever encountered. After their dry cleaning chemicals caused a hole in my wool coat, they said they would get an estimate on the cost of repair, and we would share that cost. They took my coat back. A full three weeks later, they hadn't called me back. I called them, and the owner yelled at me, saying they were protected by the law, so they would not do anything about my coat. I now have a nice wool coat with a hole, and no way to fix it.

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★☆☆☆☆

The worst customer service I have ever encountered. After their dry cleaning chemicals caused a hole in my wool coat, they said they would get an estimate on the cost of repair, and we would share that cost. They took my coat back. A full three weeks later, they hadn't called me back. I called them, and the owner yelled at me, saying they were protected by the law, so they would not do anything about my coat. I now have a nice wool coat with a hole, and no way to fix it.

 

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