Sears Hometown Store

★☆☆☆☆
  • 56153 M51 South

    Dowagiac, MI 49047

    Map & Directions
  • 269-782-1953

About Sears Hometown Store

Categories
  • Household Appliances
  • Consumer Electronics Stores
  • Hardware
  • Lawn & Garden Equipment Manufacturers
  • Refrigerators
  • Freezers
  • Lawn Maintenance
  • Mattress Stores
  • Bedding
  • Furniture Stores
Hours
M-F 9:30am-7pm, Sa 9am-6pm, Su 11am-4pm
Phones
  • Fax (269-782-1869)
Products
  • Appliances
  • Refrigerators
  • Freezers
  • Dishwashers
  • Washers
  • Dryers
  • Cooking Ranges
  • Grills
  • Tools
  • Tool Sets
  • Saws
  • Tractors
  • Lawn Mowers
  • Trimmers
  • Pressure Washers
Specialties
  • Air Conditioning & Heating Sales
  • Service & Repair
  • Kitchen & Bath Remodeling
  • Products & Installations
  • Roofing
  • Siding
  • Windows
  • Floors
  • Countertops & Cabinets
  • Cabinet Refacing
Payment Options
  • Financing
  • American Express
  • MasterCard
  • Visa
  • Check
  • Cash
  • Diners Club
Brands
  • Kenmore
  • Craftsman
  • Bosch
  • Electrolux
  • LG
  • GE
  • Maytag
  • Whirlpool
  • Kitchen Aid
  • Husqvarna
  • DeWalt
  • Samsung
  • Sony
  • Sharp
  • Panasonic
  • Toshiba
  • NordicTrack
Languages
  • English
1.0 1
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I used to work there and the owner constantly bad mouths alot of the customers behind there backs, not to mention the way he treats the salespeople. I've seen him call some of the girls there "stupid" right in front of customer over mistakes that he made.

When an item is due to go to a customer and it is damaged, which occurs ALOT, there are two ways it is dealt with. If the damage is very noticeable, the customer is told. If the damage can somehow be masked, and rigged then it is "fixed" to appear fine to the customer.

If for instance a weld breaks on a lawn tractor, instead of having it fixed by a professional, he'll try to make an employee do it, scared that he may lose the sale if time is taken to do it right.

I'll say this. If anyone wants to shop there, then buyer beware, because you never know with this guy. The best thing to do would be to avoid John (the short lanky old man who is the owner) at all cost. If you must go there then try to deal with Bill (the taller white haired man) he is honest and will not try to screw you for a quick buck like the owner will.

1
★☆☆☆☆

I used to work there and the owner constantly bad mouths alot of the customers behind there backs, not to mention the way he treats the salespeople. I've seen him call some of the girls there "stupid" right in front of customer over mistakes that he made.

When an item is due to go to a customer and it is damaged, which occurs ALOT, there are two ways it is dealt with. If the damage is very noticeable, the customer is told. If the damage can somehow be masked, and rigged then it is "fixed" to appear fine to the customer.

If for instance a weld breaks on a lawn tractor, instead of having it fixed by a professional, he'll try to make an employee do it, scared that he may lose the sale if time is taken to do it right.

I'll say this. If anyone wants to shop there, then buyer beware, because you never know with this guy. The best thing to do would be to avoid John (the short lanky old man who is the owner) at all cost. If you must go there then try to deal with Bill (the taller white haired man) he is honest and will not try to screw you for a quick buck like the owner will.

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Message from Sears Hometown Store

Sears Hometown Store in Dowagiac, MI is the local destination for major appliances including washers, dryers, refrigerators, dishwashers, and more! Also shop home goods including vacuums, hardware, and electronic needs, as well as a great selection of lawn & garden products including tractors, snow-blowers and mowers.

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