Education Plus Credit Union

★★★★☆
  • 3558 W Sterns Rd

    Lambertville, MI 48144

    Map & Directions
  • 734-856-4029

About Education Plus Credit Union

Categories

Finance

Finance
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3.5 2
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I've been a member of this credit union for decades. Wonderful place to do business. Staff is friendly and helpful. Longer hours are so convenient. Their online banking is easier to use than other major banks in the area.

3
★★★★★

I've been a member of this credit union for decades. Wonderful place to do business. Staff is friendly and helpful. Longer hours are so convenient. Their online banking is easier to use than other major banks in the area.

.

I JOINED A CREDIT UNION BECAUSE I THOUGHT THAT CREDIT UNIONS CARED MORE ABOUT THERE MEMBERS THAN A REGULAR BANK.SO WRONG.I COULD GO ON & ON ABOUT BAD EXPERIENCES I HAVE HAD. BUT THE MOST RECENT WAS ON CHRISTMAS EVE DAY WHEN THE CREDIT UNION WAS CLOSED (HAD A SIGN POSTED FOR WEEKS BEFORE STATING CLOSED DEC.24TH & 25TH) I WAITED TIL THE DAY AFTER CHRISTMAS TO MAKE MY DEPOSIT BECAUSE I WAS UNDER THE IMPRESSION CLOSED MENT CLOSED THAT NOTHING WOULD GO THROUGH MY ACCOUNT AFTER $650 IN FEES I FOUND OUT I WAS WRONG.CLOSED ONLY MENT I COULD NOT MAKE A DEPOSIT. BUT THEN AFTER CALLING I WAS INFORMED THAT I SHOULD HAVE USED THE NIGHT DROP BOX EVEN THOUGH THE BOX CLEARLY STATES SAYS NO CASH *CHECKS ONLY* AND I ONLY HAD CASH. AFTER EXPLAINING TO THEM THAT THERE WAS A SIGN SAYING I COULD NOT USE THE NIGHT DROP FOR A CASH DEPOSIT - THE WOMAN I SPOKE WITH DID EVERYTHING BUT TELL ME I WAS LYING ABOUT THE SIGN- I ACTUALLY HAD TO GO TO MY CREDIT UNION TAKE A PICTURE OF THE NIGHT DROP BOX AND EMAIL IT TO HER. NOT THAT IT DID ANYTHING TO HELP WITH THE $650 IN FEES THEY CHARGED ME. MERRY CHRISTMAS I GUESS......

0
★☆☆☆☆

I JOINED A CREDIT UNION BECAUSE I THOUGHT THAT CREDIT UNIONS CARED MORE ABOUT THERE MEMBERS THAN A REGULAR BANK.SO WRONG.I COULD GO ON & ON ABOUT BAD EXPERIENCES I HAVE HAD. BUT THE MOST RECENT WAS ON CHRISTMAS EVE DAY WHEN THE CREDIT UNION WAS CLOSED (HAD A SIGN POSTED FOR WEEKS BEFORE STATING CLOSED DEC.24TH & 25TH) I WAITED TIL THE DAY AFTER CHRISTMAS TO MAKE MY DEPOSIT BECAUSE I WAS UNDER THE IMPRESSION CLOSED MENT CLOSED THAT NOTHING WOULD GO THROUGH MY ACCOUNT AFTER $650 IN FEES I FOUND OUT I WAS WRONG.CLOSED ONLY MENT I COULD NOT MAKE A DEPOSIT. BUT THEN AFTER CALLING I WAS INFORMED THAT I SHOULD HAVE USED THE NIGHT DROP BOX EVEN THOUGH THE BOX CLEARLY STATES SAYS NO CASH *CHECKS ONLY* AND I ONLY HAD CASH. AFTER EXPLAINING TO THEM THAT THERE WAS A SIGN SAYING I COULD NOT USE THE NIGHT DROP FOR A CASH DEPOSIT - THE WOMAN I SPOKE WITH DID EVERYTHING BUT TELL ME I WAS LYING ABOUT THE SIGN- I ACTUALLY HAD TO GO TO MY CREDIT UNION TAKE A PICTURE OF THE NIGHT DROP BOX AND EMAIL IT TO HER. NOT THAT IT DID ANYTHING TO HELP WITH THE $650 IN FEES THEY CHARGED ME. MERRY CHRISTMAS I GUESS......

Pros: CLOSE TO HOME

Cons: I CANT AFFORD THEM

 

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