Lyndhurst Luggage & Shoe Repair

★★★★☆
  • 5102 Mayfield Rd

    Lyndhurst, OH 44124

    Map & Directions
  • 440-442-5910

About Lyndhurst Luggage & Shoe Repair

Hours
Mon 09am-06pmTue 09am-06pmWed 09am-06pmThu 09am-06pmFri 09am-06pmSat 09am-05pmSun Closed
3.5714 7
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This is the worst place ever. I would not recommend Fidel Castro to got here, it is that bad! I dropped a Michael Kors bag to be cleaned over a month ago that I had received as a gift over the holidays. The bag discolored easily due to

3
★★★★★

This is the worst place ever. I would not recommend Fidel Castro to got here, it is that bad! I dropped a Michael Kors bag to be cleaned over a month ago that I had received as a gift over the holidays. The bag discolored easily due to

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CCM vector 04 Goalie skates. Lace eye gourmets pulling out and shredding shoe laces. Left at LYNDHURST LUGGAGE & SHOE REPAIR for repair, told it would take two weeks. 4 weeks later, numerous phone calls and excuses and after waiting in

3
★★★★★

CCM vector 04 Goalie skates. Lace eye gourmets pulling out and shredding shoe laces. Left at LYNDHURST LUGGAGE & SHOE REPAIR for repair, told it would take two weeks. 4 weeks later, numerous phone calls and excuses and after waiting in

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I heard that This is the place that does Nordstrom and Saks work. Now I know why. I Had my shoes repaired here after two shops said they couldn't be fixed. Perfect Job

5
★★★★★

I heard that This is the place that does Nordstrom and Saks work. Now I know why. I Had my shoes repaired here after two shops said they couldn't be fixed. Perfect Job

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I bought boots at Aldo. The sales lady assured me they can be taken in because the boots were too big in the calf. She recommended Lyndhurst Luggage and Shoe Repair. When I dropped them off they said it would take a week. I called them a week later. The lady couldn?t find my boots. When she did she told me they weren?t done. My mom picked them up later the next day and while she was standing in line a lady in front of her was complaining about them messing her boots up. Well guess what, they messed mine up too. The leather was wrinkled and stretched and looked horrible. She made the owner try to fix them while she waited there. When I came home, I went to try them on. The right boot zipped up but hardly and was really tight. The left boot I couldn?t even zip half way up, it was way too small. I took them back the next day to have them fixed. I picked them up couple days later and when the lady brought the box out it was trashed. It looked like someone sat on it and was throwing it around. I take the boots out only to find a huge tare inside on the leather on the left boot. Also, the top is cut off?I don?t remember asking them to make one shorter than the other. They quickly glued a patch on the tare when I showed them. Next, the right boot already had two massive patches inside the boot. I?m thinking to myself?what in the world happened to my boots?! I am so disappointed I don?t even want the boots anymore. I spent $200 on the boots and $50 on the alter and all they offered me was to give me $10 back. What am I going to do with $10!? I am never going back there again and recommending that you don?t either.

0
★☆☆☆☆

I bought boots at Aldo. The sales lady assured me they can be taken in because the boots were too big in the calf. She recommended Lyndhurst Luggage and Shoe Repair. When I dropped them off they said it would take a week. I called them a week later. The lady couldn?t find my boots. When she did she told me they weren?t done. My mom picked them up later the next day and while she was standing in line a lady in front of her was complaining about them messing her boots up. Well guess what, they messed mine up too. The leather was wrinkled and stretched and looked horrible. She made the owner try to fix them while she waited there. When I came home, I went to try them on. The right boot zipped up but hardly and was really tight. The left boot I couldn?t even zip half way up, it was way too small. I took them back the next day to have them fixed. I picked them up couple days later and when the lady brought the box out it was trashed. It looked like someone sat on it and was throwing it around. I take the boots out only to find a huge tare inside on the leather on the left boot. Also, the top is cut off?I don?t remember asking them to make one shorter than the other. They quickly glued a patch on the tare when I showed them. Next, the right boot already had two massive patches inside the boot. I?m thinking to myself?what in the world happened to my boots?! I am so disappointed I don?t even want the boots anymore. I spent $200 on the boots and $50 on the alter and all they offered me was to give me $10 back. What am I going to do with $10!? I am never going back there again and recommending that you don?t either.

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I took my Marc Jacobs bag there to be cleaned . The purse was in good condition, it just had a couple of pen marks on it. I was told that it would take a week, it took three weeks! I already had some suspicion that something went wrong, but every time I called they just reassured me that they just had alot of orders. I finnaly came to pick it up exactly 3 weeks later, and was shocked by the site of my bag. It looked horrible, it was wrinkled, completly faded, and shrunk...it was completly ruined. Obviously I was very upset about the whole situation, so I refused to take the purse, and pay $40.00 for the repairs. I was told the owner was not in at that time, so I waited until the next day for his phone call. Jim (owner/Full-time A-HOLE) called me on friday to inform me that he was basically not willing to do anything about this matter, like give me my money to replace the purse that he personally ruined. I'm just enraged by this whole situation, so I went ahead and filed a small claims court suit against him, and hopefully will get something out of it. I just reccommend to stay far away from that place... and if you dont believe me just search his bussiness in the Better Business Burea, and see how many compaints he has!

0
★☆☆☆☆

I took my Marc Jacobs bag there to be cleaned . The purse was in good condition, it just had a couple of pen marks on it. I was told that it would take a week, it took three weeks! I already had some suspicion that something went wrong, but every time I called they just reassured me that they just had alot of orders. I finnaly came to pick it up exactly 3 weeks later, and was shocked by the site of my bag. It looked horrible, it was wrinkled, completly faded, and shrunk...it was completly ruined. Obviously I was very upset about the whole situation, so I refused to take the purse, and pay $40.00 for the repairs. I was told the owner was not in at that time, so I waited until the next day for his phone call. Jim (owner/Full-time A-HOLE) called me on friday to inform me that he was basically not willing to do anything about this matter, like give me my money to replace the purse that he personally ruined. I'm just enraged by this whole situation, so I went ahead and filed a small claims court suit against him, and hopefully will get something out of it. I just reccommend to stay far away from that place... and if you dont believe me just search his bussiness in the Better Business Burea, and see how many compaints he has!

Pros: None

Cons: Careless, effortless Owner, horrible service, ruins products and takes no blame!

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Poor service, rude management - completely ruined my shoes and did nothing to rectify the situation. I was basically told by the owner that he did not do anything wrong and he did not owe me anything. Save your money and go elsewhere!

0
★☆☆☆☆

Poor service, rude management - completely ruined my shoes and did nothing to rectify the situation. I was basically told by the owner that he did not do anything wrong and he did not owe me anything. Save your money and go elsewhere!

Pros: None

Cons: Rude owner, services take much longer than quoted, shoddy repair services

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THIS HAS GOT TO BE WHERE ANGLES WORK, MIRICALS ARE DONE HERE.. IVE MOVED FROM CLEVELAND, AND I STILL SEND MY SHOES AND LUGGAGE HERE YOU GUYS ARE THE BEST

2
★★★★★

THIS HAS GOT TO BE WHERE ANGLES WORK, MIRICALS ARE DONE HERE.. IVE MOVED FROM CLEVELAND, AND I STILL SEND MY SHOES AND LUGGAGE HERE YOU GUYS ARE THE BEST

Pros: GREAT FRIENDLY SERVICE FAST

Cons: NONE

 

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