Allen's Applnce Parts & Sen Inc

★★★★☆
Call Us Let Us Help You!
  • 109 Main St

    Milford, OH 45150

    Map & Directions
  • 513-831-3725

4.0 14
Hi! Sign in to let us know how Allen's Applnce Parts & Sen Inc was?
Write a Review
.

We had our vacum repaired there and was very satisfied with the repair. Thanks Mr&Mrs Dessauer.

3
★★★★★

We had our vacum repaired there and was very satisfied with the repair. Thanks Mr&Mrs Dessauer.

.

again, perfect service! The guys there are so helpful & friendly. They know their parts, and I dont have to waste time! thanks again Allen's!!!!!!!

3
★★★★★

again, perfect service! The guys there are so helpful & friendly. They know their parts, and I dont have to waste time! thanks again Allen's!!!!!!!

.

I recently bought a Bissell Carpet Cleaner in December. I called Bissell and they said Allen's was an authorized warranty repair center. I took it in March to get looked at. I waited a week and didn't hear anything back. I called them up and they said a piece was broken that they needed to order from Bissell and it would take 3-5 business days to get in.

I waited 14 business days and gave them a call and the person answering said they were not sure of the status of my carpet cleaner and someone would need to call me the next day. I waited 2 more business days and still nothing.

I went back in person and talked to someone who again did not know the status and couldn't look it up.

Someone called me last Monday and said the piece would be in on last Tuesday and should take 1-2 business to be fixed. I waited till a week later and still didn't hear anything.

I went in today and the first gentleman I spoke with didn't even know what make my carpet cleaner was and said he didn't know the status and someone would need to call me tomorrow (since I have heard this multiple multiple times I said that was not acceptable) he told another man in the store to go get my carpet cleaner from the basement.

They brought the carpet cleaner up and I asked if it was fixed and they said they didn't know. How in the year 2012 do you not have any type of tracking system? Write it down on paper if you are not going to use a computer. So after having my carpet cleaner for a month they don't know if they fixed it and someone is going to call me 'tomorrow'.

It is worth driving 100+miles to have your vacuum or anything serviced just so you don't have to take it there.

1
★☆☆☆☆

I recently bought a Bissell Carpet Cleaner in December. I called Bissell and they said Allen's was an authorized warranty repair center. I took it in March to get looked at. I waited a week and didn't hear anything back. I called them up and they said a piece was broken that they needed to order from Bissell and it would take 3-5 business days to get in.

I waited 14 business days and gave them a call and the person answering said they were not sure of the status of my carpet cleaner and someone would need to call me the next day. I waited 2 more business days and still nothing.

I went back in person and talked to someone who again did not know the status and couldn't look it up.

Someone called me last Monday and said the piece would be in on last Tuesday and should take 1-2 business to be fixed. I waited till a week later and still didn't hear anything.

I went in today and the first gentleman I spoke with didn't even know what make my carpet cleaner was and said he didn't know the status and someone would need to call me tomorrow (since I have heard this multiple multiple times I said that was not acceptable) he told another man in the store to go get my carpet cleaner from the basement.

They brought the carpet cleaner up and I asked if it was fixed and they said they didn't know. How in the year 2012 do you not have any type of tracking system? Write it down on paper if you are not going to use a computer. So after having my carpet cleaner for a month they don't know if they fixed it and someone is going to call me 'tomorrow'.

It is worth driving 100+miles to have your vacuum or anything serviced just so you don't have to take it there.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I recently bought a Bissell Carpet Cleaner in December. I called Bissell and they said Allen's was an authorized warranty repair center. I took it in March to get looked at. I waited a week and didn't hear anything back. I called them up

3
★★★★★

I recently bought a Bissell Carpet Cleaner in December. I called Bissell and they said Allen's was an authorized warranty repair center. I took it in March to get looked at. I waited a week and didn't hear anything back. I called them up

.

I order appliance parts from this so called "business". They ordered the wrong parts twice and then overcharged me and when I told them about it he told me that he would refund my money and I could buy them somewhere else. VERY

3
★★★★★

I order appliance parts from this so called "business". They ordered the wrong parts twice and then overcharged me and when I told them about it he told me that he would refund my money and I could buy them somewhere else. VERY

.

Bought a Meile vac from Allens couple years ago ..took it in for service last week and got it back the next day WOW was I impressed. Store personel very friendly and helpful. Now I know where to get my household appliances repaired also. Highly recommend to all famly and friends. Pricing very reasonable too.

2
★★★★★

Bought a Meile vac from Allens couple years ago ..took it in for service last week and got it back the next day WOW was I impressed. Store personel very friendly and helpful. Now I know where to get my household appliances repaired also. Highly recommend to all famly and friends. Pricing very reasonable too.

.

I am usually one of those people who will run to walmart or target to get whatever i need, but when it comes to my vaccum and carpet cleaner, i wont go anywhere but here.
Every time I go, the guy's are very knowledgeable of the parts, and help me figure out what is wrong, order the correct parts and get it fixed very fast!
The guys there have a sense of humor, which is hard to find anymore. I know im always in for a laugh or a good story from the counter help!

I recomend Allen's to everyone with a vaccum, carpet cleaner, or broken appliance! best experience ever!!!!!

2
★★★★★

I am usually one of those people who will run to walmart or target to get whatever i need, but when it comes to my vaccum and carpet cleaner, i wont go anywhere but here.
Every time I go, the guy's are very knowledgeable of the parts, and help me figure out what is wrong, order the correct parts and get it fixed very fast!
The guys there have a sense of humor, which is hard to find anymore. I know im always in for a laugh or a good story from the counter help!

I recomend Allen's to everyone with a vaccum, carpet cleaner, or broken appliance! best experience ever!!!!!

.

I am usually one of those people who will run to walmart or target to get whatever i need, but when it comes to my vaccum and carpet cleaner, i wont go anywhere but here.
Every time I go, the guy's are very knowledgeable of the parts, and help me figure out what is wrong, order the correct parts and get it fixed very fast!
The guys there have a sense of humor, which is hard to find anymore. I know im always in for a laugh or a good story from the counter help!
I recomend Allen's to everyone with a vaccum, carpet cleaner, or broken appliance! best experience ever!!!!!

5
★★★★★

I am usually one of those people who will run to walmart or target to get whatever i need, but when it comes to my vaccum and carpet cleaner, i wont go anywhere but here.
Every time I go, the guy's are very knowledgeable of the parts, and help me figure out what is wrong, order the correct parts and get it fixed very fast!
The guys there have a sense of humor, which is hard to find anymore. I know im always in for a laugh or a good story from the counter help!
I recomend Allen's to everyone with a vaccum, carpet cleaner, or broken appliance! best experience ever!!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have used this place of business many times and have only had GREAT service! All the employees were very helpful and the parts I needed were shipped out very quickly. The owners have been in the business for a very long time and know what they are doing. It is always a friendly place to stop in and see what new products they have. They always carry the parts I need and I don't have to wait. Top of the line business with wonderful service! I would recommend to anyone!

5
★★★★★

I have used this place of business many times and have only had GREAT service! All the employees were very helpful and the parts I needed were shipped out very quickly. The owners have been in the business for a very long time and know what they are doing. It is always a friendly place to stop in and see what new products they have. They always carry the parts I need and I don't have to wait. Top of the line business with wonderful service! I would recommend to anyone!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

After 20+ years of doing business with this company I can not believe they have this guy in there (not Steve) who is a total A**. I have told people to go there to get parts and I will not do that anymore. I would not want people to meet this guy and come to me and ask why did I put them thru that. Needs to get rid of this guy before he ruins the business.

0
★☆☆☆☆

After 20+ years of doing business with this company I can not believe they have this guy in there (not Steve) who is a total A**. I have told people to go there to get parts and I will not do that anymore. I would not want people to meet this guy and come to me and ask why did I put them thru that. Needs to get rid of this guy before he ruins the business.

.

WARNING!!!! Do NOT use them for ANY warranty services. They are a RIP off - they tried to charge me over $39.00 just to do the warranty paperwork. I contacted the manufacturer of my carpet cleaner and they were unaware that they were doing this. The manufacturer promised to take action.

1
★☆☆☆☆

WARNING!!!! Do NOT use them for ANY warranty services. They are a RIP off - they tried to charge me over $39.00 just to do the warranty paperwork. I contacted the manufacturer of my carpet cleaner and they were unaware that they were doing this. The manufacturer promised to take action.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

WARNING!!!! Do NOT use them for ANY warranty services. They are a RIP off - they tried to charge me over $39.00 just to do the warranty paperwork. I contacted the manufacturer of my carpet cleaner and they were unaware that they were doing this. The manufacturer promised to take action ?? I hope they loose their service agreement with them.

0
★☆☆☆☆

WARNING!!!! Do NOT use them for ANY warranty services. They are a RIP off - they tried to charge me over $39.00 just to do the warranty paperwork. I contacted the manufacturer of my carpet cleaner and they were unaware that they were doing this. The manufacturer promised to take action ?? I hope they loose their service agreement with them.

.

The guys at Allens in Milford are great. No nonsense, knowledgeable and service oriented. They always seem to carry the parts nobody else stocks. I have used them for parts for three successful vacuum cleaner; washer; and dryer do-it-yourself repairs over the past 10 years and have never had any problems and the price is reasonable.

2
★★★★☆

The guys at Allens in Milford are great. No nonsense, knowledgeable and service oriented. They always seem to carry the parts nobody else stocks. I have used them for parts for three successful vacuum cleaner; washer; and dryer do-it-yourself repairs over the past 10 years and have never had any problems and the price is reasonable.

.

For some reason, I seem to "kill" a lot of vacuum cleaners, and I've always taken them to Allen's to be repaired. They aren't chatty in there, but they are cordial and efficient and have always done a good job. If they see something small that needs done, sometimes they will just do it and not add on the charge. Good old-fashioned small town repair shop.

4
★★★★☆

For some reason, I seem to "kill" a lot of vacuum cleaners, and I've always taken them to Allen's to be repaired. They aren't chatty in there, but they are cordial and efficient and have always done a good job. If they see something small that needs done, sometimes they will just do it and not add on the charge. Good old-fashioned small town repair shop.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Allen's Applnce Parts & Sen Inc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review