New Image Photography

★☆☆☆☆

Personal Services

Personal Services
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I don't look back negatively on anything from my wedding, other than using this company for my pictures. I will say that the pictures turned out very nice but the owner, Ken, will give you as much runaround as he possibly can when it comes to getting what you ordered. He blamed others when our proof DVD's were not sent out and we have yet to receive our proof album. And when they say that you will get your negatives, you will, BUT they are in DVD format. Which means you have to take them all and turn them into CD format, it's not as easy as just taking them somewhere to order what you want. This cost us about another $80 for a burner because we did not have one prior to this. They may be accredited by the better bus. bureau, but if you look them up, you'll see that there are multiple complaints from people not getting things when told etc. Ken and their website talk a good talk, but look elsewhere.

0
★☆☆☆☆

I don't look back negatively on anything from my wedding, other than using this company for my pictures. I will say that the pictures turned out very nice but the owner, Ken, will give you as much runaround as he possibly can when it comes to getting what you ordered. He blamed others when our proof DVD's were not sent out and we have yet to receive our proof album. And when they say that you will get your negatives, you will, BUT they are in DVD format. Which means you have to take them all and turn them into CD format, it's not as easy as just taking them somewhere to order what you want. This cost us about another $80 for a burner because we did not have one prior to this. They may be accredited by the better bus. bureau, but if you look them up, you'll see that there are multiple complaints from people not getting things when told etc. Ken and their website talk a good talk, but look elsewhere.

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Please don't use this group of photographers. I had them for my wedding and had comlaints from my guests stating how rude they were in particular one photographer which was the owner Ken. I am still waiting for our wedding video and package pictures that were to be included. Have left numerous messages without a response. Her unprofessional and rude

0
★☆☆☆☆

Please don't use this group of photographers. I had them for my wedding and had comlaints from my guests stating how rude they were in particular one photographer which was the owner Ken. I am still waiting for our wedding video and package pictures that were to be included. Have left numerous messages without a response. Her unprofessional and rude

 

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