Ace Appliance

★★★★★
41.6229 -83.6313
Map and Directions to Ace Appliance

419-478-8774

3724 Airport Hwy

Toledo, OH

43615

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Latest reviews from Citysearch.

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This is the 2nd time this year I have used Ace Appliance. Appointments are scheduled quickly & conveniently. The service is good & the pricing is fair. The technician, Tim, who was here to fix my dishwasher was polite & did a great job.

6
★★★★★

This is the 2nd time this year I have used Ace Appliance. Appointments are scheduled quickly & conveniently. The service is good & the pricing is fair. The technician, Tim, who was here to fix my dishwasher was polite & did a great job.

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Quick service, polite serviceman. Clear information regarding whether to repair or buy new. Exactly what one hopes for in a service call.

6
★★★★★

Quick service, polite serviceman. Clear information regarding whether to repair or buy new. Exactly what one hopes for in a service call.

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my washer was not spinning out the wash water timer clicking and start stopping. I called Friday morning and they were there by 1 pm that afternoon. Jimmy was very helpful and informative. He needed to order a part and came back with it

6
★★★★★

my washer was not spinning out the wash water timer clicking and start stopping. I called Friday morning and they were there by 1 pm that afternoon. Jimmy was very helpful and informative. He needed to order a part and came back with it

.

Once again Ace Appliance has satisfied our family. Noone enjoys a major appliance problem but luckily Toledo can ALWAYS count on Ace Appliance to arrive PROMPTLY and fix the problem CORRECTLY. Our family would never think of calling a

6
★★★★★

Once again Ace Appliance has satisfied our family. Noone enjoys a major appliance problem but luckily Toledo can ALWAYS count on Ace Appliance to arrive PROMPTLY and fix the problem CORRECTLY. Our family would never think of calling a

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We needed our dishwasher and washer fixed in the same day. Mike was able to fix the problem in a very timely manner, and he even had to go back to the shop to pick up the part so he could fix it. I have never had such great service and

6
★★★★★

We needed our dishwasher and washer fixed in the same day. Mike was able to fix the problem in a very timely manner, and he even had to go back to the shop to pick up the part so he could fix it. I have never had such great service and

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The best service that I have received in a very long time -- timely, polite and efficient. Thank you Tim # 46 for restoring my confidence in great service! Ann

6
★★★★★

The best service that I have received in a very long time -- timely, polite and efficient. Thank you Tim # 46 for restoring my confidence in great service! Ann

.

The best company to come out they were quick and the technician was very kind 5 stars

6
★★★★★

The best company to come out they were quick and the technician was very kind 5 stars

.

Our dishwasher was not working properly. Chrisitan showed up on time and within 30 minutes had it running perfectly. He explained what was wrong, and gave us an estimate for a part we may need. He was very helpful, courteous and

6
★★★★★

Our dishwasher was not working properly. Chrisitan showed up on time and within 30 minutes had it running perfectly. He explained what was wrong, and gave us an estimate for a part we may need. He was very helpful, courteous and

.

Our technician, Jimmy, was contacted at about 7pm Thursday night, and he shoed up by 9:30am the next morning. The appliance was fixed by 10:15am and he was very pleasant and professional. It was a very positive experience.

5
★★★★★

Our technician, Jimmy, was contacted at about 7pm Thursday night, and he shoed up by 9:30am the next morning. The appliance was fixed by 10:15am and he was very pleasant and professional. It was a very positive experience.

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We had a washing machine that stopped draining. They were able to come out the same day (2 other authorized repair places both said it would be at least 1 week before they would get out). They gave us a 2 hour window that they expected to be out, and called when he was on his way.\r\n\r\nBrian V was very professional and informative. Very happy with the work, and I am sure they will be the first place we call for what ever appliance repair we need.

5
★★★★★

We had a washing machine that stopped draining. They were able to come out the same day (2 other authorized repair places both said it would be at least 1 week before they would get out). They gave us a 2 hour window that they expected to be out, and called when he was on his way.\r\n\r\nBrian V was very professional and informative. Very happy with the work, and I am sure they will be the first place we call for what ever appliance repair we need.

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Ace Appliance is our ""go to"" for appliance repair. We are always happy with the service and manners and attitude of the technicians. We really appreciate the calls from the office in advance of the technicians arrival. Thanks Ace!

4
★★★★☆

Ace Appliance is our ""go to"" for appliance repair. We are always happy with the service and manners and attitude of the technicians. We really appreciate the calls from the office in advance of the technicians arrival. Thanks Ace!

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We have now used them twice now for repairs. First was the washing machine. Very prompt and when I explain the problem they were able to resolve the problem and fix it right away. Second time dishwasher broke. Again very prompt in getting out here. Repair person was very honest and explained what the repairs of the cost would be. He gave us two options and we would have been better off just getting a new dishwasher in which we did. These repairs were both on the weekend and they were both prompt in getting out espcially on a weekend and no extra charge to come out on a Saturday afternoon.

5
★★★★★

We have now used them twice now for repairs. First was the washing machine. Very prompt and when I explain the problem they were able to resolve the problem and fix it right away. Second time dishwasher broke. Again very prompt in getting out here. Repair person was very honest and explained what the repairs of the cost would be. He gave us two options and we would have been better off just getting a new dishwasher in which we did. These repairs were both on the weekend and they were both prompt in getting out espcially on a weekend and no extra charge to come out on a Saturday afternoon.

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We recently had a problem with our washing machine. Its very old and we were certain we would need a new one. Not so!! Our friendly Ace service man advised us that all it needed was a water pump which can be a little expenseive for an old washer. He informed us that it was well worth the cost of repair because the older models tend to last longer. In fact our washing machine had not been serviced since the 90's. He was so right, its running wonderfully. Thanks Ace!!

5
★★★★★

We recently had a problem with our washing machine. Its very old and we were certain we would need a new one. Not so!! Our friendly Ace service man advised us that all it needed was a water pump which can be a little expenseive for an old washer. He informed us that it was well worth the cost of repair because the older models tend to last longer. In fact our washing machine had not been serviced since the 90's. He was so right, its running wonderfully. Thanks Ace!!

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We called the Appliance Center (where we had purchased our refrigerator years ago) to ask for their recommendation for someone to repair our appliance and were given the number for Ace Appliance Service.\n\nWe called Ace at 5:10 p.m. and were pleased to hear them say a service rep would be at our place between 7 and 9 p.m. that same day. The service man was at our door at 7:10 p.m.and our appliance repair was completed by 8! We will recommend Ace Appliance to anyone needing appliance repair in the future. \n\nThe repair man was very efficient and neat, leaving our kitchen floor spotless even though the melting process could have been really messy. And best of all, the price was reasonable. Mary MK\n

5
★★★★★

We called the Appliance Center (where we had purchased our refrigerator years ago) to ask for their recommendation for someone to repair our appliance and were given the number for Ace Appliance Service.\n\nWe called Ace at 5:10 p.m. and were pleased to hear them say a service rep would be at our place between 7 and 9 p.m. that same day. The service man was at our door at 7:10 p.m.and our appliance repair was completed by 8! We will recommend Ace Appliance to anyone needing appliance repair in the future. \n\nThe repair man was very efficient and neat, leaving our kitchen floor spotless even though the melting process could have been really messy. And best of all, the price was reasonable. Mary MK\n

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We called Ace Appliance for repair on our refrigerator. The company was very professional and courteous and was able to work with our schedule. The technician was friendly and diagnsed the problem as a broken thermostat. We did have to wait for the part but the job was completed to our satisfaction as soon as it came in which was about three days later. We will use their services again when needed.

4
★★★★☆

We called Ace Appliance for repair on our refrigerator. The company was very professional and courteous and was able to work with our schedule. The technician was friendly and diagnsed the problem as a broken thermostat. We did have to wait for the part but the job was completed to our satisfaction as soon as it came in which was about three days later. We will use their services again when needed.

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My refrigerator was leaking water and I called a few repair places. Some were very very high. I called Ace Appliance and they were very reasonable. They came out the same day. The gentleman was very nice and fixed the problem. It has been working great ever since. I would definitely recommend them for any problems. They are very honest.

5
★★★★★

My refrigerator was leaking water and I called a few repair places. Some were very very high. I called Ace Appliance and they were very reasonable. They came out the same day. The gentleman was very nice and fixed the problem. It has been working great ever since. I would definitely recommend them for any problems. They are very honest.

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soooo very helpful the weekend after christmas my washer quit working and every where else was closed but ace came to the rescue and had my washer fixed in no time and it was affordable too.

4
★★★★☆

soooo very helpful the weekend after christmas my washer quit working and every where else was closed but ace came to the rescue and had my washer fixed in no time and it was affordable too.

.

IIt was the weekend before Christmas and my freezer was not working. On a Sunday afternoon, the repairman came out and fixed what appeared to be wrong. The next morning , my freezer still was not freezing. They came back out and determined there was another part gone and suggested I replace the refrigerator not that part. He gave me a credit for the part he had installed the previous day and a coupon for Appliance Center. He was pleasant and honest with his information. I would call them again!!!

5
★★★★★

IIt was the weekend before Christmas and my freezer was not working. On a Sunday afternoon, the repairman came out and fixed what appeared to be wrong. The next morning , my freezer still was not freezing. They came back out and determined there was another part gone and suggested I replace the refrigerator not that part. He gave me a credit for the part he had installed the previous day and a coupon for Appliance Center. He was pleasant and honest with his information. I would call them again!!!

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Called in and expected to wait a few days for for them to repair my coktop stove. Was I really surprised when they came to my house the same day I called. Service man was very knowledgeable and worked fast. Cleaned up when he was done. I was more than happy when my final bill was not an arm and a leg. I will always call Ace Appliance when I need service on my appliances. \r\n\r\n JR

5
★★★★★

Called in and expected to wait a few days for for them to repair my coktop stove. Was I really surprised when they came to my house the same day I called. Service man was very knowledgeable and worked fast. Cleaned up when he was done. I was more than happy when my final bill was not an arm and a leg. I will always call Ace Appliance when I need service on my appliances. \r\n\r\n JR

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I was so impressed by Ace Appliance. There services were recommended to me by a friend and at first I was skeptical about the same day service. I requested service online (which gave me a 15% discount on parts) and within an hour, someone contacted me. I scheduled a time after work hours (unusual), and met the service man at my home. He was prompt, courteous and knowledgeable. He also had the part on his truck to install right away. I was so pleased about that. All in all, my experience with ACE Appliance will lead to many other referrals to this business.

5
★★★★★

I was so impressed by Ace Appliance. There services were recommended to me by a friend and at first I was skeptical about the same day service. I requested service online (which gave me a 15% discount on parts) and within an hour, someone contacted me. I scheduled a time after work hours (unusual), and met the service man at my home. He was prompt, courteous and knowledgeable. He also had the part on his truck to install right away. I was so pleased about that. All in all, my experience with ACE Appliance will lead to many other referrals to this business.

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I called on a Sunday with my refrigerator defrosting loosing all of my food. I am on a fixed income and within one hour Ace came out and fixed my refrigerator and had the parts on thier truck. He fixed it for under $150.00 with parts, labor and s-call. This is the only company that gives service 365 days a year at no extra cost. I also have a lifetime warranty on my part. This is the second time I have used them and I have had two family members with the same positive expeirence. You will not be disipointed with this family business. The technician even wiped down my floor and appliance when he was done repairing it. Where do you find that any more?? GREAT SERVICE ACE

5
★★★★★

I called on a Sunday with my refrigerator defrosting loosing all of my food. I am on a fixed income and within one hour Ace came out and fixed my refrigerator and had the parts on thier truck. He fixed it for under $150.00 with parts, labor and s-call. This is the only company that gives service 365 days a year at no extra cost. I also have a lifetime warranty on my part. This is the second time I have used them and I have had two family members with the same positive expeirence. You will not be disipointed with this family business. The technician even wiped down my floor and appliance when he was done repairing it. Where do you find that any more?? GREAT SERVICE ACE

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My central air died 4th of July weekend. I had to call several appliance repair companies before finding one that would not charge extra for service during the holiday weekend. I'm so glad I tried Ace.\r\nThe operator sent a technician out the same day. My unit required a minor adjustment and was fixed quickly.\r\nHowever, 3 days later, we encountered the same problem with my AC unit. I called Ace again, and they sent another technician out immeadiately after I called. They were very quick to rectify the problem, and offered a 30 day warranty. The technician was very thorough and worked on our unit for no add'l cost.\r\nI won't hesitate to call them in the future!

5
★★★★★

My central air died 4th of July weekend. I had to call several appliance repair companies before finding one that would not charge extra for service during the holiday weekend. I'm so glad I tried Ace.\r\nThe operator sent a technician out the same day. My unit required a minor adjustment and was fixed quickly.\r\nHowever, 3 days later, we encountered the same problem with my AC unit. I called Ace again, and they sent another technician out immeadiately after I called. They were very quick to rectify the problem, and offered a 30 day warranty. The technician was very thorough and worked on our unit for no add'l cost.\r\nI won't hesitate to call them in the future!

Pros: friendly, no add'l cost for weekends/holidays, quick service

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Sunday morning 8am I got up and my refrigerator was half defrosted. I looked in the phone book and called five companys for service, then waited two hours not even one return phone call. I then looked on line found Ace and called them and a technician called me back within 20 minutes and was out within 90 minutes. He fixed my refrigerator for under $130.00 and gave me a lifetime guarantee on the part he installed. My 87 year old father lives next door to me and has had a washer problem for about three days, I asked the technician to look at it and he found a sock stuck in the pump. He removed the sock and repaired the washer at no charge for my father..I insisted on paying him for my fathers washer and he would take no extra money. That is great customer service. Ace has my business for life.

5
★★★★★

Sunday morning 8am I got up and my refrigerator was half defrosted. I looked in the phone book and called five companys for service, then waited two hours not even one return phone call. I then looked on line found Ace and called them and a technician called me back within 20 minutes and was out within 90 minutes. He fixed my refrigerator for under $130.00 and gave me a lifetime guarantee on the part he installed. My 87 year old father lives next door to me and has had a washer problem for about three days, I asked the technician to look at it and he found a sock stuck in the pump. He removed the sock and repaired the washer at no charge for my father..I insisted on paying him for my fathers washer and he would take no extra money. That is great customer service. Ace has my business for life.

Pros: Weekend service at no extra charge...

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I normally like to support family-run businesses, but Ace Appliance makes it hard to do so. We had Ace fix a major appliance a year ago, and they got it humming again. The work came with a 10 year warranty. That appliance had the same problem a year later, so we called Ace again. After delaying the appointment, Ace got in touch with us (presumably after checking that the appliance was still under their warranty and realizing they wouldn't get paid for this work) and said they wouldn't come by to fix our appliance. When we pushed back saying we had their warranty, the individual on the phone we talked to just hung up. We tried calling back and left messages, but our calls were never returned. We decided to go to the Better Business Bureau (BBB) for mediation--or even some sort of civil discourse--and I was unsurprised to see that the BBB gives Ace Appliance a score of ""F"" (check the BBB's website and put in a search for Ace Appliance in Toledo). They've been reported to BBB 11 times before we had our run in with them. As a testament to their lack of accountability, Ace Appliance doesn't even respond to BBB mediation requests anymore, per the BBB's website. So buyer beware: if these guys decide to try to cheat you, your only recourse is legal action. They deserve 0 out of 5 stars, but the worst this site provides is 1 out of 5

1
★☆☆☆☆

I normally like to support family-run businesses, but Ace Appliance makes it hard to do so. We had Ace fix a major appliance a year ago, and they got it humming again. The work came with a 10 year warranty. That appliance had the same problem a year later, so we called Ace again. After delaying the appointment, Ace got in touch with us (presumably after checking that the appliance was still under their warranty and realizing they wouldn't get paid for this work) and said they wouldn't come by to fix our appliance. When we pushed back saying we had their warranty, the individual on the phone we talked to just hung up. We tried calling back and left messages, but our calls were never returned. We decided to go to the Better Business Bureau (BBB) for mediation--or even some sort of civil discourse--and I was unsurprised to see that the BBB gives Ace Appliance a score of ""F"" (check the BBB's website and put in a search for Ace Appliance in Toledo). They've been reported to BBB 11 times before we had our run in with them. As a testament to their lack of accountability, Ace Appliance doesn't even respond to BBB mediation requests anymore, per the BBB's website. So buyer beware: if these guys decide to try to cheat you, your only recourse is legal action. They deserve 0 out of 5 stars, but the worst this site provides is 1 out of 5

Pros: Family owned and operated

Cons: Meaningless warranty, rude phone service

.

I had a service call on my Refrigerator recently, and I must say that I am always surprised by how great these techncians are. They are fast, friendly, and the prices are very reasonable. Almost all of my parts have a lifetime guarantee and they have no problem answering my questions when I have them. I appreciate having someone I know I can call on a repeat basis. They are also family owned and operated I like to support local companys.

5
★★★★★

I had a service call on my Refrigerator recently, and I must say that I am always surprised by how great these techncians are. They are fast, friendly, and the prices are very reasonable. Almost all of my parts have a lifetime guarantee and they have no problem answering my questions when I have them. I appreciate having someone I know I can call on a repeat basis. They are also family owned and operated I like to support local companys.

Pros: Family Owned And Operated