D O Summers

★☆☆☆☆
  • 9981 Vail Dr

    Twinsburg, OH 44087

    Map & Directions
  • 330-487-0867

About D O Summers

Hours
Mon - Fri, 7:30am - 6:30pm; Sat, 8am - 6pm; Sun, closed

Personal Services

Personal Services
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DO Summer in Twinsburg has the WORST customer service on earth. I turned in my shirts for light starch, next thing I know is that I have to wear what feels like a card-board box. Then I turned in my wife sweater for Dry Cleaning, and they not only bleached the silk sweater, but to add insult to injury turned into a someone that felt more like sandpaper than silk. They called to inform me that they would resolve the issue within the week. A week later they said they were not responsible. This was a brand new sweater and it's tag clearly was marked 'Dry clean only'. I am still in dispute with them and I DO NOT RECOMMEND DO Summers, at least not the one in Twinsburg. Use Anyone Else But!

0
★☆☆☆☆

DO Summer in Twinsburg has the WORST customer service on earth. I turned in my shirts for light starch, next thing I know is that I have to wear what feels like a card-board box. Then I turned in my wife sweater for Dry Cleaning, and they not only bleached the silk sweater, but to add insult to injury turned into a someone that felt more like sandpaper than silk. They called to inform me that they would resolve the issue within the week. A week later they said they were not responsible. This was a brand new sweater and it's tag clearly was marked 'Dry clean only'. I am still in dispute with them and I DO NOT RECOMMEND DO Summers, at least not the one in Twinsburg. Use Anyone Else But!

Pros: None - horrible dry cleaner

Cons: Not reliable (i.e. its like rolling the dice, and hoping that it will be OK), Poor customer service

 

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