Drs Bonded Collection Sys

★★☆☆☆
  • 7745 E Kemper Rd

    Cincinnati, OH 45249

    Map & Directions
  • 513-793-7900

About Drs Bonded Collection Sys

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We bought our house over 3 years ago. The previous owner used a relocation company and a real estate broker to sell the house. There was an unpaid utility bill occurred during that period. The debtor was the broker company. We received

3
★★★★★

We bought our house over 3 years ago. The previous owner used a relocation company and a real estate broker to sell the house. There was an unpaid utility bill occurred during that period. The debtor was the broker company. We received

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After my latest unfortunate issue (car impounded)....the payment that I set up with Fairway Capital Recovery formerly known as Drs Bonded Collection System was declined.My phone was also in default because of this but when I got my phone

3
★★★★★

After my latest unfortunate issue (car impounded)....the payment that I set up with Fairway Capital Recovery formerly known as Drs Bonded Collection System was declined.My phone was also in default because of this but when I got my phone

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I went to the Ohio Attorney General's website to file a complaint against these rediculous people. When I was done filing my complaint, for the heck of it, I looked them up to see how many they had against them. Guess what? 68!!!! And,

3
★★★★★

I went to the Ohio Attorney General's website to file a complaint against these rediculous people. When I was done filing my complaint, for the heck of it, I looked them up to see how many they had against them. Guess what? 68!!!! And,

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This is the worst service that i have ever encountered. I have no problem paying the bills that i owe. these act as if we're not in a recession, companies have left they're employees helpless and families wondering where the next meal is

3
★★★★★

This is the worst service that i have ever encountered. I have no problem paying the bills that i owe. these act as if we're not in a recession, companies have left they're employees helpless and families wondering where the next meal is

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These people have been calling me for nearly a year about a credit card debt. I can't seem to get any written information from them about this debt and I refuse to give them money. I defaulted on a credit card when I was really young and they sent me plenty of proof/paperwork and I settled with them - plain and simple.
The one time I did answer they said they were already garnishing my wages, which is such crap because I was without a job at the time and in college. I asked if they were getting money then why keep calling and they hung up on me. I get the mail everyday and nothing has come from them and now the calls happen about 2 times a week, same day same time. I'm not sure what to do since they won't provide me with the info I need.

1
★☆☆☆☆

These people have been calling me for nearly a year about a credit card debt. I can't seem to get any written information from them about this debt and I refuse to give them money. I defaulted on a credit card when I was really young and they sent me plenty of proof/paperwork and I settled with them - plain and simple.
The one time I did answer they said they were already garnishing my wages, which is such crap because I was without a job at the time and in college. I asked if they were getting money then why keep calling and they hung up on me. I get the mail everyday and nothing has come from them and now the calls happen about 2 times a week, same day same time. I'm not sure what to do since they won't provide me with the info I need.

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Received a call today and was told they were going to sue me, guess what, they don't actually sue and apparently have little to no documentation for the claims they are trying to collect. it is illegal for them to threaten to sue me with no intention of actually doing so. Don Wood the big sissy, Deana Matthews and Matt Alker will be hearing form my attorneys. For fun, we will also be filing formal complaints with BBB, Attorney General and whoever else we can get to give these b&St@Rds a hard time. Nice to know that even if you owe a debt you can have your dignity while paying and that there is no need to deal with a collection agency like this one. My attorney says they will likely settle out of court, then THEY can pay my bill.

1
★☆☆☆☆

Received a call today and was told they were going to sue me, guess what, they don't actually sue and apparently have little to no documentation for the claims they are trying to collect. it is illegal for them to threaten to sue me with no intention of actually doing so. Don Wood the big sissy, Deana Matthews and Matt Alker will be hearing form my attorneys. For fun, we will also be filing formal complaints with BBB, Attorney General and whoever else we can get to give these b&St@Rds a hard time. Nice to know that even if you owe a debt you can have your dignity while paying and that there is no need to deal with a collection agency like this one. My attorney says they will likely settle out of court, then THEY can pay my bill.

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DRS is an agency holding on by a thread. They now live off whatever scraps they can bully people into paying. After losing their one major client, Citifinancial, and years of taking advantage of anyone that could put money in their own deep pockets they are now barely holding on. Do not let what is left of their workforce (after major layoffs) bully you or treat you unfairly. They are getting sued left and right for FDCPA violations and often will settle out of court. If you have told DRS they are calling a wrong number they are to remove it. If you have asked not to be called at work they are not to do so. If you are repeatedly called throughout the day, it's illegal. Attorney General Complaints are a sure fire way to shut them up, or ask them for some documentation on the debt, as allowed under the FDCPA- they will not provide it and when they continue to call despite the lack of documentation, SUE THEM. Again, DRS is an easy target because they are so shady. By the way ALL of their calls are recorded so if you even slightly feel mistreated, or mislead, refer to the recorded conversation, they can't get out of that.
Thinking of becoming a bill collector? This is not the place to work unless you want to sleep with a coworker or endure knowing that the majority owners son receives a paycheck even though he doesn't actually have to be there. What a joke

1
★☆☆☆☆

DRS is an agency holding on by a thread. They now live off whatever scraps they can bully people into paying. After losing their one major client, Citifinancial, and years of taking advantage of anyone that could put money in their own deep pockets they are now barely holding on. Do not let what is left of their workforce (after major layoffs) bully you or treat you unfairly. They are getting sued left and right for FDCPA violations and often will settle out of court. If you have told DRS they are calling a wrong number they are to remove it. If you have asked not to be called at work they are not to do so. If you are repeatedly called throughout the day, it's illegal. Attorney General Complaints are a sure fire way to shut them up, or ask them for some documentation on the debt, as allowed under the FDCPA- they will not provide it and when they continue to call despite the lack of documentation, SUE THEM. Again, DRS is an easy target because they are so shady. By the way ALL of their calls are recorded so if you even slightly feel mistreated, or mislead, refer to the recorded conversation, they can't get out of that.
Thinking of becoming a bill collector? This is not the place to work unless you want to sleep with a coworker or endure knowing that the majority owners son receives a paycheck even though he doesn't actually have to be there. What a joke

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First of all, as a former employee of a DRS Bonded I can tell you first hand we all are very professional people and very reasonable.... What we are tired of is deab beats that wont pay their bill. We offered settlements for less than half off of what you owe and we also offer more than fair payment plans. So you people can bitch and moan all you want but the bottom line is you would not ever have to hear from a collection agency if you just paid your bill and were responsible for your debt....you people make me sick! ....WE ARE NOT CUSTOMER SERVICE YOU LOST THAT PRIVLEGDE WHEN YOU DECIDED NOT TO PAY YOUR BILL

2
★★★★★

First of all, as a former employee of a DRS Bonded I can tell you first hand we all are very professional people and very reasonable.... What we are tired of is deab beats that wont pay their bill. We offered settlements for less than half off of what you owe and we also offer more than fair payment plans. So you people can bitch and moan all you want but the bottom line is you would not ever have to hear from a collection agency if you just paid your bill and were responsible for your debt....you people make me sick! ....WE ARE NOT CUSTOMER SERVICE YOU LOST THAT PRIVLEGDE WHEN YOU DECIDED NOT TO PAY YOUR BILL

Pros: Everyone at DRS Bonded!!!

Cons: NONE

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Drs has the rudest people. The first person I talked to threatened to garnish my wages which is against the FDCA. I asked them to send me something in writing and they never did although they say the have. I talked to my post master and the only way they can prove you recieve something is to send it return reciept requested. They refuse to do that. They told me they represented the orgininal creditor, so I called them, they sold the debt 6 yrs ago. They threatened to sue me 2 months ago, I got a phone call last week. I havent seen a lawsuit filed yet, threatening to sue is also against FDCA. I admit I owe this 10 yr old bill, but they need to treat me with some resecpt. I will settle with them, but only maybe 10 cents on the dollar. I want to drag it out because they cannot by FCRA put it on my credit report since it is over 7.5 yrs from first going into collections

1
★☆☆☆☆

Drs has the rudest people. The first person I talked to threatened to garnish my wages which is against the FDCA. I asked them to send me something in writing and they never did although they say the have. I talked to my post master and the only way they can prove you recieve something is to send it return reciept requested. They refuse to do that. They told me they represented the orgininal creditor, so I called them, they sold the debt 6 yrs ago. They threatened to sue me 2 months ago, I got a phone call last week. I havent seen a lawsuit filed yet, threatening to sue is also against FDCA. I admit I owe this 10 yr old bill, but they need to treat me with some resecpt. I will settle with them, but only maybe 10 cents on the dollar. I want to drag it out because they cannot by FCRA put it on my credit report since it is over 7.5 yrs from first going into collections

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Nearly every weeks they leave me a message to call them. I call, they ask about someone who doesn't live here, I tell them so, and they tell me they'll take my name off the list. The next week they call me again, and the game starts all over again!

I am documenting every call I get and every empty promise they make, in hopes of filing a harassment lawsuit.

0
★☆☆☆☆

Nearly every weeks they leave me a message to call them. I call, they ask about someone who doesn't live here, I tell them so, and they tell me they'll take my name off the list. The next week they call me again, and the game starts all over again!

I am documenting every call I get and every empty promise they make, in hopes of filing a harassment lawsuit.

Pros: giving employment to idiots

Cons: giving employment to idiots

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I owned approx. 3180 for furniture. I haven't been able to pay on it for some time now. They have offered to settle the account either with payments over 12 months, 6 months or a 1 time payment. So far they have been nice. I asked for a letter stating our agreement, and I received it. I have no complaints as of yet and hopefully I won't have any because I will not hesitate to take this further if necessary. But as of today, I am very pleased with them.

1
★★★☆☆

I owned approx. 3180 for furniture. I haven't been able to pay on it for some time now. They have offered to settle the account either with payments over 12 months, 6 months or a 1 time payment. So far they have been nice. I asked for a letter stating our agreement, and I received it. I have no complaints as of yet and hopefully I won't have any because I will not hesitate to take this further if necessary. But as of today, I am very pleased with them.

Pros: friendly, so far

Cons: nothing yet

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THIS AGENCY IS THE WORST. INCOMPENTENT AND USELESS. COLLECTION REPJ.COLE USELESS.
ONCE YOU PAY YOUR ACCOUNT THEY WILL NOT MAIL YOU A LETTER STATING SUCH ACCOUNT IS PAID IN FULL. THEY WANT A SELF ADRESSED ENVELOPE SO YOU CAN GET ANY SORT OF DOCUMENTATION. THE REASON TOLD TO ME IS THAT THEY HAVE NO MONEY TO MAIL OUT LETTERS BUT THEY SURE HELLS HAVE MONEY SO SEND YOU COLLECTION LETTERS.
ADVICE TO ALL DEALING WITH THIS AGENCY......
SPEAK DIRECTLY TO A SUPERVISOR AND STATE THAT YOU ARE MAKING A COMPLAINT WITH THE BBB BETTER BUISNESS BUREAU. AND THAT YOUR PHONE CONVERSATION IS BEING RECORDED. NOW I SEE WHY THIS AGENCY GOT SUCH POOR REVIEWS...

0
★☆☆☆☆

THIS AGENCY IS THE WORST. INCOMPENTENT AND USELESS. COLLECTION REPJ.COLE USELESS.
ONCE YOU PAY YOUR ACCOUNT THEY WILL NOT MAIL YOU A LETTER STATING SUCH ACCOUNT IS PAID IN FULL. THEY WANT A SELF ADRESSED ENVELOPE SO YOU CAN GET ANY SORT OF DOCUMENTATION. THE REASON TOLD TO ME IS THAT THEY HAVE NO MONEY TO MAIL OUT LETTERS BUT THEY SURE HELLS HAVE MONEY SO SEND YOU COLLECTION LETTERS.
ADVICE TO ALL DEALING WITH THIS AGENCY......
SPEAK DIRECTLY TO A SUPERVISOR AND STATE THAT YOU ARE MAKING A COMPLAINT WITH THE BBB BETTER BUISNESS BUREAU. AND THAT YOUR PHONE CONVERSATION IS BEING RECORDED. NOW I SEE WHY THIS AGENCY GOT SUCH POOR REVIEWS...

Pros: DIANA MATHEWS

Cons: USELESS

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This company (if you call it that) are the worst people I have had to deal with in a long time! The representatives were extremely rude as well as the evening manager. They didn't want to help resolve the problem they just wanted money , by the way was already paid! The manager talked over me & then when I got a chance to talk he hung up on me! In my opinion...not very good customer service. They will never be able to collect when they treat people this way. They called to tell me I had 5 days (including the weekend as business days when insurance companies are closed as most businesses) to pay this debt or they were turning it over to the credit bureau. The next morning when I could get ahold of my insurance co. we had to get ahold of them by 3-way to resolve the problem & I still was told I had to write a letter to them stating to dispute the debt owed to them! There was nothing owed to them though!!! The representative was mad when my insurance co. told her she was going to file a complaint to the state regarding how rude , harrassing & WRONG they were to both of us! I really hope something is done to this company because it's not right how they treat people!

0
★☆☆☆☆

This company (if you call it that) are the worst people I have had to deal with in a long time! The representatives were extremely rude as well as the evening manager. They didn't want to help resolve the problem they just wanted money , by the way was already paid! The manager talked over me & then when I got a chance to talk he hung up on me! In my opinion...not very good customer service. They will never be able to collect when they treat people this way. They called to tell me I had 5 days (including the weekend as business days when insurance companies are closed as most businesses) to pay this debt or they were turning it over to the credit bureau. The next morning when I could get ahold of my insurance co. we had to get ahold of them by 3-way to resolve the problem & I still was told I had to write a letter to them stating to dispute the debt owed to them! There was nothing owed to them though!!! The representative was mad when my insurance co. told her she was going to file a complaint to the state regarding how rude , harrassing & WRONG they were to both of us! I really hope something is done to this company because it's not right how they treat people!

Pros: none

Cons: not helpful,make things as difficult as they could be

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This Compoany DRS Bonded is the worst company, also do any of you know that you can file a complaint with the Federal Trade Commission in Washington D.C. over a third party debt collector, and this is what they are, even over credit cards, you can even file with your Attorney Generals office in your state, in these times no one needs to have all of these harrassing calls, and the way they treat you is humiliating for anyone, check out the web site and see what you can do god bless, and good luck I know I need it.

0
★☆☆☆☆

This Compoany DRS Bonded is the worst company, also do any of you know that you can file a complaint with the Federal Trade Commission in Washington D.C. over a third party debt collector, and this is what they are, even over credit cards, you can even file with your Attorney Generals office in your state, in these times no one needs to have all of these harrassing calls, and the way they treat you is humiliating for anyone, check out the web site and see what you can do god bless, and good luck I know I need it.

Pros: worst people ever

Cons: working with these people

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I am being contacted by DRS Bonded every 3 to 4 weeks concerning a bill I have with citifinancial. I had been advised by an attorney to get a written agreement when I enter into any payment agreement with specific terms. I offered a settlement and they would not provide me with a written agreement. If you have a debt it is reasonable to ask for this. I am unable to work with them. They are very rude and unprofessional.

0
★☆☆☆☆

I am being contacted by DRS Bonded every 3 to 4 weeks concerning a bill I have with citifinancial. I had been advised by an attorney to get a written agreement when I enter into any payment agreement with specific terms. I offered a settlement and they would not provide me with a written agreement. If you have a debt it is reasonable to ask for this. I am unable to work with them. They are very rude and unprofessional.

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My husband received a call from this company about 2 months ago about an old bill. The first two people he spoke to were nice and wanted to work with him. That being said, at 8 o'clock this morning they called. My husband could not believe the way Mrs. Lawson acted on the phone. My husband told her he wanted to speak to someone else, she put him on hold, she then came back to the phone pretending to be someone else.
When he told her he wasn't stupid and he knew it was her she admited it was her and then hung up on him. He called back and they reconnected him with her, he asked for her first name so he could report her. She then threatened to file harassment charges against him. They call our home several times a day, but they think him calling back is harrassment!!!! She put him on the phone with Mr. Key who also hung up on him. I plan to call the original debtor, the better business bureau and the attorney generals office. We' ll see what harassment really is.

0
★☆☆☆☆

My husband received a call from this company about 2 months ago about an old bill. The first two people he spoke to were nice and wanted to work with him. That being said, at 8 o'clock this morning they called. My husband could not believe the way Mrs. Lawson acted on the phone. My husband told her he wanted to speak to someone else, she put him on hold, she then came back to the phone pretending to be someone else.
When he told her he wasn't stupid and he knew it was her she admited it was her and then hung up on him. He called back and they reconnected him with her, he asked for her first name so he could report her. She then threatened to file harassment charges against him. They call our home several times a day, but they think him calling back is harrassment!!!! She put him on the phone with Mr. Key who also hung up on him. I plan to call the original debtor, the better business bureau and the attorney generals office. We' ll see what harassment really is.

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I had a old account from a few years back, I was getting calls and voicmail maybe, one or two times a month, which is fine, that is there job, people were writing below about how rude it is, but if its the wrong number just pick up and state the fact, im sure they cant read your mind, But any way i owed a 8,000 bill and they gave me a settlement offer for 3, 760, and gave me three months to pay it, and they reported to my credit just like they said they would, I was working with two ladies, Lucy and Elizabeth, they rocked, and got a settlement for me, thank you guys so much, anyone writing nasy commets about this company are most likely the people whom never pay there bill to begin with, and below someone stated that their daughter was on bed rest that is understandable, but not to be mean she wasnt that way when she charged up the debt. So ask the company for a settlement offer they will help you!!!!

2
★★★★★

I had a old account from a few years back, I was getting calls and voicmail maybe, one or two times a month, which is fine, that is there job, people were writing below about how rude it is, but if its the wrong number just pick up and state the fact, im sure they cant read your mind, But any way i owed a 8,000 bill and they gave me a settlement offer for 3, 760, and gave me three months to pay it, and they reported to my credit just like they said they would, I was working with two ladies, Lucy and Elizabeth, they rocked, and got a settlement for me, thank you guys so much, anyone writing nasy commets about this company are most likely the people whom never pay there bill to begin with, and below someone stated that their daughter was on bed rest that is understandable, but not to be mean she wasnt that way when she charged up the debt. So ask the company for a settlement offer they will help you!!!!

Pros: They took a settlement offer yay

Cons: none

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Is there something that can be done about companies like this being able to pull your credit report without permission? I was a victim of identity theft, and have had HELL trying to get my reports back in order. Scavenger collection agencies like this have accessed my my credit report with hard, unauthorized inquiries in the past; due to unknown accounts popping up as a result of the ID Theft. There should be a better way for them to approach this. Are there any attorneys, and or anyone else out there who may have some suggestions to combat this type of invasion of privacy by these scavenger companies? I just noticed 2 inquiries on my trans union report from these people. 2 in one day I might add! Please note, I only put the one star rating because the system would not allow me to submit without a rating. I would have preferred to put "not worthy of a rating".

0
★☆☆☆☆

Is there something that can be done about companies like this being able to pull your credit report without permission? I was a victim of identity theft, and have had HELL trying to get my reports back in order. Scavenger collection agencies like this have accessed my my credit report with hard, unauthorized inquiries in the past; due to unknown accounts popping up as a result of the ID Theft. There should be a better way for them to approach this. Are there any attorneys, and or anyone else out there who may have some suggestions to combat this type of invasion of privacy by these scavenger companies? I just noticed 2 inquiries on my trans union report from these people. 2 in one day I might add! Please note, I only put the one star rating because the system would not allow me to submit without a rating. I would have preferred to put "not worthy of a rating".

Cons: Hard inquires on credit reports

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Rude and harrassing!

0
★☆☆☆☆

Rude and harrassing!

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I EXPLAINED I WAS UNDER IDENTITY THEFT AND THEY BASICALLY TOLD ME I WAS A LIER

THEY TOLD ME I HAD FUNDS I COULD GET TO. WELL, I DONT AND HAVENT BEEN ABLE TO.

THEY ARE AWFUL. THEY SHOULD BE SHUT DOWN.

I HOPE THEY GET UNDER IDENTITY THEFT AND THEN THEY WILL SEE.

0
★☆☆☆☆

I EXPLAINED I WAS UNDER IDENTITY THEFT AND THEY BASICALLY TOLD ME I WAS A LIER

THEY TOLD ME I HAD FUNDS I COULD GET TO. WELL, I DONT AND HAVENT BEEN ABLE TO.

THEY ARE AWFUL. THEY SHOULD BE SHUT DOWN.

I HOPE THEY GET UNDER IDENTITY THEFT AND THEN THEY WILL SEE.

Pros: AWFUL RUDE

Cons: AWFUL RUDE

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In reading all the other reviews it appears that DRS has some sort of racket going on. For 6 months I received calls from Nancy Miller- sometimes I answered and it would just be a recording and asking me to call back. Tonight I sit down and call back and they immediately ask for my phone number. I advised them I do not want to provide my # with out knowing who they were/who they worked for. Because I refused to provide them my information they just bounced me around to different operators. One asked "Tanya you need to provide me your phone number so I can tell you why I'm calling otherwise I'm hanging up." I responded "pretty interesting that you ASSUME my name is Tanya but I have never provided you ANY contact information. Clearly you traced my call and have my phone number- and I'm telling you I'm NOT TANYA- take this # out of your database and I'm advising you if you call me again I'm contacting the police to file a harrassment charge." She responded "I will call the police right now and put you on 3 way so they can hear you threaten me" and hung up the phone.

Long story short- they have a list of numbers they are calling and trying to get information on people to use in whatever way they see fit.

i filed a formal complaint

0
★☆☆☆☆

In reading all the other reviews it appears that DRS has some sort of racket going on. For 6 months I received calls from Nancy Miller- sometimes I answered and it would just be a recording and asking me to call back. Tonight I sit down and call back and they immediately ask for my phone number. I advised them I do not want to provide my # with out knowing who they were/who they worked for. Because I refused to provide them my information they just bounced me around to different operators. One asked "Tanya you need to provide me your phone number so I can tell you why I'm calling otherwise I'm hanging up." I responded "pretty interesting that you ASSUME my name is Tanya but I have never provided you ANY contact information. Clearly you traced my call and have my phone number- and I'm telling you I'm NOT TANYA- take this # out of your database and I'm advising you if you call me again I'm contacting the police to file a harrassment charge." She responded "I will call the police right now and put you on 3 way so they can hear you threaten me" and hung up the phone.

Long story short- they have a list of numbers they are calling and trying to get information on people to use in whatever way they see fit.

i filed a formal complaint

Cons: they are great at being rude to people.

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I have never spoke to more rude people in my life. The caller called and threatened my babysitter!! Then when I called to ask why they were calling she asked to speak to my babysitter and wanted her name! WTF!!! I asked to talk to her manager they wouldnt give me any informaiton why they were calling unless I gave them my SS# (yeah ok let me do that even though you wont tell me why you are calling) I was screamed at by they supervisor and a girl named Kelly White. Talk about a bunch of B*&%$#@ that are unhappy about their lousy paying jobs :) Funny thing is they already received notice from an agency I went through for a debt consolidation and they are still harrassing me!!!

0
★☆☆☆☆

I have never spoke to more rude people in my life. The caller called and threatened my babysitter!! Then when I called to ask why they were calling she asked to speak to my babysitter and wanted her name! WTF!!! I asked to talk to her manager they wouldnt give me any informaiton why they were calling unless I gave them my SS# (yeah ok let me do that even though you wont tell me why you are calling) I was screamed at by they supervisor and a girl named Kelly White. Talk about a bunch of B*&%$#@ that are unhappy about their lousy paying jobs :) Funny thing is they already received notice from an agency I went through for a debt consolidation and they are still harrassing me!!!

Pros: No Pros

Cons: Never been treated so bad in my life!!!

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I received a message to call Nancy Miller at an 800 number and I called late at night so I was able to get the name of the company from the message. I opted to call back because I have three brothers who consistently do not pay their bills and I, as a consumer, pay higher interest rates, especially these days, because of it. After a minute or so, a person came on the phone, asked for my phone number, which I did give out, she asked for Charlene Reagan, whom I do not know. Trust me, if I know someone's phone number or address, I'm going to give it up--sorry, guys, but I'm not covering for your poor judgement anymore--anyway, the lady said she'd remove my number from the account. If they do, good, if not, I'm politely telling them I still don't know Charlene Reagan. Overall, I didn't have a negative experience, but then again, I really don't know the person and the company is not trying to collect from me. I have a lot more important things to worry about than answering a wrong number. Charlene, if you read this, pay your bills.

1
★★★☆☆

I received a message to call Nancy Miller at an 800 number and I called late at night so I was able to get the name of the company from the message. I opted to call back because I have three brothers who consistently do not pay their bills and I, as a consumer, pay higher interest rates, especially these days, because of it. After a minute or so, a person came on the phone, asked for my phone number, which I did give out, she asked for Charlene Reagan, whom I do not know. Trust me, if I know someone's phone number or address, I'm going to give it up--sorry, guys, but I'm not covering for your poor judgement anymore--anyway, the lady said she'd remove my number from the account. If they do, good, if not, I'm politely telling them I still don't know Charlene Reagan. Overall, I didn't have a negative experience, but then again, I really don't know the person and the company is not trying to collect from me. I have a lot more important things to worry about than answering a wrong number. Charlene, if you read this, pay your bills.

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My husband was deployed to "the sandbox" when I first started getting contacted by these jerks! First of all there is something called the Service Members Relief Act...they need to read up on it! They acted as if they had never heard of it! Anywho...Citifinancial had turned us over to them. That was mistake number 1! We're going after them because they didn't abide by the service act. Secondly...DRS contacted me. Well, like it has been stated you answer the phone and it says please wait while we get a rep. "F" that! I'm not waiting and wasting my cell phone minutes on their laziness! I hung up! I didn't know who it was or what it was about! Finally after 7 months....my husband returned home. Well, he answered the phone (this not even 2 weeks after he returned home) and then was told that he was being sued for the money. WHOA WHOA WHOA! I don't think so! So he inquired what it was about and let them know he had just gotten home from IRAQ and they needed to talk with his wife because she (that would be me) was the one that would know about it all financially. They told him "We've tried that - she's difficult to deal with" B!TCHES NEVER EVEN TALKED TO ME! Well as with any loving spouse, that started his temper...dude, he just got home from Iraq...don't tick him off! They furtered it with "Well she needs to get her priorites straight". My priorities are straight first of all! Second of all...I have handled the house, the family, the bills, the yard, MY OWN LONLINESS AND WORKED THE PAST YEAR WITH MY HUSBAND IN A WAR ZONE! They don't even need to talk to me about priorities!

In short...RUDE, INCONSIDERATE, OBNOXIOUS AND I WILL SEE THEM IN COURT WITH A JAG!

0
★☆☆☆☆

My husband was deployed to "the sandbox" when I first started getting contacted by these jerks! First of all there is something called the Service Members Relief Act...they need to read up on it! They acted as if they had never heard of it! Anywho...Citifinancial had turned us over to them. That was mistake number 1! We're going after them because they didn't abide by the service act. Secondly...DRS contacted me. Well, like it has been stated you answer the phone and it says please wait while we get a rep. "F" that! I'm not waiting and wasting my cell phone minutes on their laziness! I hung up! I didn't know who it was or what it was about! Finally after 7 months....my husband returned home. Well, he answered the phone (this not even 2 weeks after he returned home) and then was told that he was being sued for the money. WHOA WHOA WHOA! I don't think so! So he inquired what it was about and let them know he had just gotten home from IRAQ and they needed to talk with his wife because she (that would be me) was the one that would know about it all financially. They told him "We've tried that - she's difficult to deal with" B!TCHES NEVER EVEN TALKED TO ME! Well as with any loving spouse, that started his temper...dude, he just got home from Iraq...don't tick him off! They furtered it with "Well she needs to get her priorites straight". My priorities are straight first of all! Second of all...I have handled the house, the family, the bills, the yard, MY OWN LONLINESS AND WORKED THE PAST YEAR WITH MY HUSBAND IN A WAR ZONE! They don't even need to talk to me about priorities!

In short...RUDE, INCONSIDERATE, OBNOXIOUS AND I WILL SEE THEM IN COURT WITH A JAG!

Pros: No pro that I can think of!

Cons: Every bit of DRS Bonded is a con!

.

I get this phone call asking for my husband. He's not home. I asked where are you calling from? no answer. she tells me he has a business matter with them. She hangs up on me. So I call back. Then I finally get the name of the BUSINESS that my husband has a matter with. I ask to speek with a Supervisor, she won't let me until i give her my ss#, or ph#, of which i will give none over the phone. She is absoultely the rudest person i ever spoke to. When you call the 1800# it says that your call may be monitored for quality assurace...............are you kidding me..........You call hanging up on people quality assurance....and that is how you train your people. I have worked for a collection agency before and maybe if you treat people like human beings.... you may get somewhere. This company is obviously not getting anywhere......especially when the phone call isn't even for you. The AUTHORITIES OF BUSINESS is getting a letter from me about this company......not all people who owe an old bebt are deadbeats and even they are HUMAN BEINGS..............ALL OF YOU COLLECTORS WHO WORK FOR DRS SHOULD BE ASHAMED OF YOURSELVES FOR TALKING TO PEOPLE LIKE THAT. NEXT TIME SOMEONE ASKS FOR A SUPERVISOR, CONDUCT YOURSELF LIKE YOUR NOT MAKING $15.00 AN HOUR..............AND MAYBE YOULL GET SOMEWHERE.

0
★☆☆☆☆

I get this phone call asking for my husband. He's not home. I asked where are you calling from? no answer. she tells me he has a business matter with them. She hangs up on me. So I call back. Then I finally get the name of the BUSINESS that my husband has a matter with. I ask to speek with a Supervisor, she won't let me until i give her my ss#, or ph#, of which i will give none over the phone. She is absoultely the rudest person i ever spoke to. When you call the 1800# it says that your call may be monitored for quality assurace...............are you kidding me..........You call hanging up on people quality assurance....and that is how you train your people. I have worked for a collection agency before and maybe if you treat people like human beings.... you may get somewhere. This company is obviously not getting anywhere......especially when the phone call isn't even for you. The AUTHORITIES OF BUSINESS is getting a letter from me about this company......not all people who owe an old bebt are deadbeats and even they are HUMAN BEINGS..............ALL OF YOU COLLECTORS WHO WORK FOR DRS SHOULD BE ASHAMED OF YOURSELVES FOR TALKING TO PEOPLE LIKE THAT. NEXT TIME SOMEONE ASKS FOR A SUPERVISOR, CONDUCT YOURSELF LIKE YOUR NOT MAKING $15.00 AN HOUR..............AND MAYBE YOULL GET SOMEWHERE.

Cons: HOW ABOUT THUMBS DOWN!!!!!

.

Ok, so I get that message on a phone call to call Nancy Miller. I called. 1st time - I told the lady that I was getting these message that were "a**-backward" and she yelled at me saying I was cussing her out and she hung up on me.
2nd Call - The lady asked for my number, I gave it to her, she asked if I was Micheal 'somethingorother', I said no, then I asked what company this was she never told me, I asked for a supervisor and she hung up.
3rd Call - To open, I told the lady (different from the first 2) that I will be nice and answer any question she had if she could help me out. She said ok. I gave her my number and she did the same thing the other did. She told me the name, I said thats not me. Can you tell me what company you work for, she didnt say a word. I asked again, she then said "Are you Michael"? We had a that same type of conversation for about 7 minutes, I have also said many bad things hoping to get her to hang up or something. I finally ended the call because she would not get me anyone else on the phone.
4th call - Same lady again, this time she said her name was Thompson, she had me write down Sampson (she even spelled it for me both times....what an a**). She hung up.
5th call - Got a man on the phone. Nice guy, confirmed that I was no longer in their calling queue because I was not the person they were calling for. But, he would not tell me his name, he would not transfer me to anyone, he said that there is no one to handle escalations, and that I was pretty much f'ed.

All this and Im not even the person they were calling. Now that I know who they are, I am sending a report of conduct to the YOU KNOW WHO (you cant put those 3 letters (2nd of the alphabet) here because this site is terrible too.

For the people they are calling and their postings on here, I feel bad for you and I hope you can get someone who will help.

0
★☆☆☆☆

Ok, so I get that message on a phone call to call Nancy Miller. I called. 1st time - I told the lady that I was getting these message that were "a**-backward" and she yelled at me saying I was cussing her out and she hung up on me.
2nd Call - The lady asked for my number, I gave it to her, she asked if I was Micheal 'somethingorother', I said no, then I asked what company this was she never told me, I asked for a supervisor and she hung up.
3rd Call - To open, I told the lady (different from the first 2) that I will be nice and answer any question she had if she could help me out. She said ok. I gave her my number and she did the same thing the other did. She told me the name, I said thats not me. Can you tell me what company you work for, she didnt say a word. I asked again, she then said "Are you Michael"? We had a that same type of conversation for about 7 minutes, I have also said many bad things hoping to get her to hang up or something. I finally ended the call because she would not get me anyone else on the phone.
4th call - Same lady again, this time she said her name was Thompson, she had me write down Sampson (she even spelled it for me both times....what an a**). She hung up.
5th call - Got a man on the phone. Nice guy, confirmed that I was no longer in their calling queue because I was not the person they were calling for. But, he would not tell me his name, he would not transfer me to anyone, he said that there is no one to handle escalations, and that I was pretty much f'ed.

All this and Im not even the person they were calling. Now that I know who they are, I am sending a report of conduct to the YOU KNOW WHO (you cant put those 3 letters (2nd of the alphabet) here because this site is terrible too.

For the people they are calling and their postings on here, I feel bad for you and I hope you can get someone who will help.

Pros: none

Cons: No Customer Service Skill AT ALL

.

06/18/07
DRS COLLECTIONS... THERE IS NOTHING GOOD TO SAY ABOUT THEM OR THEIR WORKERS.
MY DAUGHTER, WHO IS VERY PREGNANT, UNDER DOCTORS ORDER OF COMPLETE BED REST (DUE TO A HIGH RISK OF HER LOSING HER CHILD). HAS HAD AN ENCOUNTER WITH THESE MANIACS!
SPRINT HAS CONTRACTED THESE FOOLS TO COLLECT DEBTS FOR THEM. MY DAUGHTER OWES SPRINT AND SINCE HAD THIS DEBT TAKEN CARE OF. YEARS AGO. OUT OF THE BLUE SHE GETS A CALL FROM THESE NUTS. THEY THREATEN HER CALLED HER NAMES AND THE LADY EVEN TOLD HER SHE DONT CARE ABOUT HER BABY AND HOPE SHE LOSE IT! AND SAID SHE WILL CONTINUE TO CALL AND HARASS HER EVEN IF HER DEBT IS TAKEN CARE OF !!!! THEY WONT TELL YOU THEIR NAMES OR EVEN LET YOU TALK WITH A SUPERIOR. THEY TALK TO YOU LIKE YOU ARE TRASH ON THE STREET. ANY COMPANY THAT DOES BUSINESS WITH THESE PEOPLE AND THEY CALL ME I COULD CARE LESS ABOUT MY CREDIT. THAT COMPANY WILL NEVER BE PAID.
SPRINT!!! YOU NEED TO FIND SOMEONE WHO WILL REPRESENT YOU BETTER THAN THAT. I DO COLLECTIONS ANY WOULD NEVER, I MEAN NEVER TALK TO SOMEONE THAT WAY (TO SAY I DONT CARE IF YOU LOSE YOUR BABY) COME ON ENOUGH IS ENOUGH. I WILL NEVER USE SPRINT FOR ANYTHING!!!! IF YOU NEED COLLECTIONS GIVE ME THE JOB. YOU CATCH MORE FLYS WITH HONEY THEN VINEGAR. THE PEOPLE AT DRS OBVIOUSLY DO NOT HAVE CUSTOMER SERVICE COLLECTION SKILLS WHAT GUTTER DO YOU DIG THEM OUT OF. IF I WAS THE OWNER I WOULD BE ASHAMED TO SAY DRS COLLECTIONS IS MY COMPANY OR DID THE OWNER COME FROM THE GUTTER ALSO!!!!
TO THE OWNER AND MANAGERS OF THIS DRS COLLECTIONS YOU SHOULD ALLOW ME TO COME AND TRAIN YOUR PEOPLE HOW TO DO COLLECTIONS, YOU PEOPLE DO NOT KNOW WHAT LAW SUITS YOUR WORKERS ARE SETTING YOU UP FOR. THE PUBLIC IS GETTING TIRED OF THE BS FROM COMPANIES LIKE YOU BE CAREFUL YOU NEVER KNOW WHO IS RECORDING YOU!! (SMILE) CARLA

0
★☆☆☆☆

06/18/07
DRS COLLECTIONS... THERE IS NOTHING GOOD TO SAY ABOUT THEM OR THEIR WORKERS.
MY DAUGHTER, WHO IS VERY PREGNANT, UNDER DOCTORS ORDER OF COMPLETE BED REST (DUE TO A HIGH RISK OF HER LOSING HER CHILD). HAS HAD AN ENCOUNTER WITH THESE MANIACS!
SPRINT HAS CONTRACTED THESE FOOLS TO COLLECT DEBTS FOR THEM. MY DAUGHTER OWES SPRINT AND SINCE HAD THIS DEBT TAKEN CARE OF. YEARS AGO. OUT OF THE BLUE SHE GETS A CALL FROM THESE NUTS. THEY THREATEN HER CALLED HER NAMES AND THE LADY EVEN TOLD HER SHE DONT CARE ABOUT HER BABY AND HOPE SHE LOSE IT! AND SAID SHE WILL CONTINUE TO CALL AND HARASS HER EVEN IF HER DEBT IS TAKEN CARE OF !!!! THEY WONT TELL YOU THEIR NAMES OR EVEN LET YOU TALK WITH A SUPERIOR. THEY TALK TO YOU LIKE YOU ARE TRASH ON THE STREET. ANY COMPANY THAT DOES BUSINESS WITH THESE PEOPLE AND THEY CALL ME I COULD CARE LESS ABOUT MY CREDIT. THAT COMPANY WILL NEVER BE PAID.
SPRINT!!! YOU NEED TO FIND SOMEONE WHO WILL REPRESENT YOU BETTER THAN THAT. I DO COLLECTIONS ANY WOULD NEVER, I MEAN NEVER TALK TO SOMEONE THAT WAY (TO SAY I DONT CARE IF YOU LOSE YOUR BABY) COME ON ENOUGH IS ENOUGH. I WILL NEVER USE SPRINT FOR ANYTHING!!!! IF YOU NEED COLLECTIONS GIVE ME THE JOB. YOU CATCH MORE FLYS WITH HONEY THEN VINEGAR. THE PEOPLE AT DRS OBVIOUSLY DO NOT HAVE CUSTOMER SERVICE COLLECTION SKILLS WHAT GUTTER DO YOU DIG THEM OUT OF. IF I WAS THE OWNER I WOULD BE ASHAMED TO SAY DRS COLLECTIONS IS MY COMPANY OR DID THE OWNER COME FROM THE GUTTER ALSO!!!!
TO THE OWNER AND MANAGERS OF THIS DRS COLLECTIONS YOU SHOULD ALLOW ME TO COME AND TRAIN YOUR PEOPLE HOW TO DO COLLECTIONS, YOU PEOPLE DO NOT KNOW WHAT LAW SUITS YOUR WORKERS ARE SETTING YOU UP FOR. THE PUBLIC IS GETTING TIRED OF THE BS FROM COMPANIES LIKE YOU BE CAREFUL YOU NEVER KNOW WHO IS RECORDING YOU!! (SMILE) CARLA

Pros: THEY TALK LIKE IGNORANT ASSES

Cons: THEY HAVE NO TACK OR TRAINING,THEY ACT LIKE TRASH

.

These people are rudest, inconsiderate, harassing people I have met. They actually are like bullies. They try to intimidate you rather than work with you. Any company that hires them must be like them, and no one will want to ever deal with them. I mean it's a nightmare dealing with them.

0
★☆☆☆☆

These people are rudest, inconsiderate, harassing people I have met. They actually are like bullies. They try to intimidate you rather than work with you. Any company that hires them must be like them, and no one will want to ever deal with them. I mean it's a nightmare dealing with them.

Cons: Attitude, Personality, Consideration

.

These are the most unprofessional individuals that I have ever had the misfortune of doing business with. Do not use this company for any of your needs. The quality of the direct contact telephone staff is pathetic; you would be better off doing it yourself.

0
★☆☆☆☆

These are the most unprofessional individuals that I have ever had the misfortune of doing business with. Do not use this company for any of your needs. The quality of the direct contact telephone staff is pathetic; you would be better off doing it yourself.

Cons: POOR

 

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