Super 8-Mt Vernon

★☆☆☆☆
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  • 1000 Coshocton Ave

    Mount Vernon, OH 43050

    Map & Directions
  • 740-397-8885

About Super 8-Mt Vernon

Hours
Daily 24 Hours

Hotels & Travel

Hotels & Travel
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Our experience has been horrible. We arrived and checking into our room which was already reserved took 45 minutes. The lobby which we had to wait in with our small children was 85 degrees. After waiting far too long, the first room we were given did not have functioning air conditioning. We demanded a new room which we were given bit the air in this room was off, it has been 2 hours and is now late at night and the temperature is still not comfortable. Also, the main lights in the room do not work, there were not enough towels or washcloths for us, the tub drain does not stay closed, the sink does not drain, the tub has mildew in it. To top it all off, after searching around when we finally got room keys, we were informed that there is no elevator so we had to haul everything up the stairs which is a lot of stuff when traveling with small children. The one worker at the front desk was clearly overwhelmed and when we asked if we could just cancel our reservation and go somewhere else she told us no and that our best option would be dispute the transaction with our credit card company. We definitely will do that because the room and service we have received is NOT what was advertised to us and is NOT acceptable. This hotel needs more staff and needs some maintenance badly. We will never stay here again!\n

0
★☆☆☆☆

Our experience has been horrible. We arrived and checking into our room which was already reserved took 45 minutes. The lobby which we had to wait in with our small children was 85 degrees. After waiting far too long, the first room we were given did not have functioning air conditioning. We demanded a new room which we were given bit the air in this room was off, it has been 2 hours and is now late at night and the temperature is still not comfortable. Also, the main lights in the room do not work, there were not enough towels or washcloths for us, the tub drain does not stay closed, the sink does not drain, the tub has mildew in it. To top it all off, after searching around when we finally got room keys, we were informed that there is no elevator so we had to haul everything up the stairs which is a lot of stuff when traveling with small children. The one worker at the front desk was clearly overwhelmed and when we asked if we could just cancel our reservation and go somewhere else she told us no and that our best option would be dispute the transaction with our credit card company. We definitely will do that because the room and service we have received is NOT what was advertised to us and is NOT acceptable. This hotel needs more staff and needs some maintenance badly. We will never stay here again!\n

 

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