Browsers Welcome

★★★☆☆
  • 1195 Parsons Ave

    Columbus, OH 43206

    Map & Directions
  • 614-443-4079

About Browsers Welcome

Hours
Sat-Sun 8am-12am, Mon-Fri 8am-5pm

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Browser's Welcome subcontracted some upholstery work to my business in March 2015. On one of the jobs, he wrote a bad check and the other job, he did not pay. Melvin was contacted numerous times to pay up. He said he would but he did not. I have filed a police report against Melvin and Browsers Welcome. Do not do business with this guy or his business. He is unethical and a liar.

1
★☆☆☆☆

Browser's Welcome subcontracted some upholstery work to my business in March 2015. On one of the jobs, he wrote a bad check and the other job, he did not pay. Melvin was contacted numerous times to pay up. He said he would but he did not. I have filed a police report against Melvin and Browsers Welcome. Do not do business with this guy or his business. He is unethical and a liar.

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Melvin Satterfield gave me an estimate on re-finishing a table last spring. He was here during our kitchen remodel and stated that he also refinished hardwood floors and would like a chance to give us an estimate. We decided not to

3
★★★★★

Melvin Satterfield gave me an estimate on re-finishing a table last spring. He was here during our kitchen remodel and stated that he also refinished hardwood floors and would like a chance to give us an estimate. We decided not to

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Mr. Melvin Satterfield is a very humorous man who is not only nice to his customers, but his employees as well; something you simply do not see in alot of bosses. I walked in one day and asked him for a price on my antique wardrobe closet and he offered me a discount. He was very respectful and nice, and someone that can get the job done. i brought my closet in the next day and he took it and made it look like new by the end of the third day! I could not believe it. That thing had been sitting in our basement for so long, but I never knew how beautiful it was!

Melvin introduced me to a couple employees and they talked with me while he was crunching numbers. I was very pleased with the pricing, and I have came back twice since then for a couple antique chair repairs. The only thing I do not like about Browser's Welcome is that people give it a bad rap. Alot of people leave here happy, but only a couple write a bad review. Actually, remembering it better, when he called me down to pick it up, there was an unexpected streak left from one of the employees who must have accidentally rubbed against it when it was being stripped and steel-wooled.
Melvin's employee immediately took notice and informed Melvin. He offered me a 10% discount on it and I picked it up the next day, with a complimentary coupon. I may not have alot of experience as a reviewer, but I know quality work when I see it. I am giving Browser's Welcome a 5-Star rating for absolute satisfaction. Other companies around here would have avoided me and just would've shoved the messed up furniture on me, but Melvin gave me a nice discount. That was nice and I am proud to have written this review for him!

2
★★★★★

Mr. Melvin Satterfield is a very humorous man who is not only nice to his customers, but his employees as well; something you simply do not see in alot of bosses. I walked in one day and asked him for a price on my antique wardrobe closet and he offered me a discount. He was very respectful and nice, and someone that can get the job done. i brought my closet in the next day and he took it and made it look like new by the end of the third day! I could not believe it. That thing had been sitting in our basement for so long, but I never knew how beautiful it was!

Melvin introduced me to a couple employees and they talked with me while he was crunching numbers. I was very pleased with the pricing, and I have came back twice since then for a couple antique chair repairs. The only thing I do not like about Browser's Welcome is that people give it a bad rap. Alot of people leave here happy, but only a couple write a bad review. Actually, remembering it better, when he called me down to pick it up, there was an unexpected streak left from one of the employees who must have accidentally rubbed against it when it was being stripped and steel-wooled.
Melvin's employee immediately took notice and informed Melvin. He offered me a 10% discount on it and I picked it up the next day, with a complimentary coupon. I may not have alot of experience as a reviewer, but I know quality work when I see it. I am giving Browser's Welcome a 5-Star rating for absolute satisfaction. Other companies around here would have avoided me and just would've shoved the messed up furniture on me, but Melvin gave me a nice discount. That was nice and I am proud to have written this review for him!

.

My experience with this business has finally come to an end. It began in August 2009 w/an estimate and ended today w/a "resolution". While Mr. Satterfield probably does good work - that was most definitely not my experience. From showing a disgusted look when asked to reupholster a comtemporary sofa, to a lack of punctuality to saying I had 5-6 yards of fabric left, then 2 yards, then couldn't find it at all (couldn't even recall what it looked like) to offering to reimburse me (begrudgingly) for 2 yards - it was a nightmare. Let's see I was accused of not being a "sistah" and supporting black businesses. Is this enough? If not - check out the full details on Angie's list of my review.

0
★☆☆☆☆

My experience with this business has finally come to an end. It began in August 2009 w/an estimate and ended today w/a "resolution". While Mr. Satterfield probably does good work - that was most definitely not my experience. From showing a disgusted look when asked to reupholster a comtemporary sofa, to a lack of punctuality to saying I had 5-6 yards of fabric left, then 2 yards, then couldn't find it at all (couldn't even recall what it looked like) to offering to reimburse me (begrudgingly) for 2 yards - it was a nightmare. Let's see I was accused of not being a "sistah" and supporting black businesses. Is this enough? If not - check out the full details on Angie's list of my review.

Pros: Does upholstery work...

Cons: Does upholstery work...

 

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