Buckeye Dermatology

★★★★☆
  • 5720 Blazer Pkwy

    Dublin, OH 43017

    Map & Directions
  • 614-761-1151

About Buckeye Dermatology

Hours
Saturday By Appointment

Personal Services

Personal Services
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4.0 4
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Dr. Cruz and his assistant, Joy provide consistently excellent service. The office is very clean and the staff is sanitary-conscious.

2
★★★★★

Dr. Cruz and his assistant, Joy provide consistently excellent service. The office is very clean and the staff is sanitary-conscious.

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The front staff is so nice. Ruby and Joyce are very helpful and I am very pleased with all the help they gave us.

2
★★★★★

The front staff is so nice. Ruby and Joyce are very helpful and I am very pleased with all the help they gave us.

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All the staff are very professional, friendly, and helpful. I am also very happy with the care I received form Dr. Shen and her assistant. I would very highly recommend Dr. Shen and the staff to others needing care.

2
★★★★★

All the staff are very professional, friendly, and helpful. I am also very happy with the care I received form Dr. Shen and her assistant. I would very highly recommend Dr. Shen and the staff to others needing care.

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Let me first start off by saying I really liked Dr. Shen she was very nice very proffessional. The office staff and nurses on the other hand are terrible! I scheduled a new patient appointment for my daughter and was told to arrive 20 minutes early to fill out paper work. When we walked in we were not greeted at all, walked up to the desk and stood there for about 2 minutes before anyone said anything which still wasnt hi it was insurance and id please. I filled out her paper work and then sat there until 30 minutes after my scheduled time to go back. When back there we were given 3 scripts which I dropped off on Thursday evening to the pharmacy. When I went to pick them up one couldnt be filled due to needing pre-authorization from my ins. the pharmacy called the doctors office and let them know. \r\n\r\nOn Tuesday I called the pharmacy and they had yet to hear anything so I called the office and before I could finish explaining the rude lady that answered the cut me off and said you need the nurse and before I could say anything transfered me to a voicemail. I left a message and on the recording it says we will get back to you within 24hrs. On Thursday I stll had heard nothing called them back and again was transfered to a nurse that said well the pharmacy should have told you it takes 72hrs ( it had already been a week) I said well I called the office and had I have been called back you guys could have told me that and it has been a week! Still no script and sick of dealing with it we will not go back very rude VERY, VERY, VERY unproffesional!

0
★☆☆☆☆

Let me first start off by saying I really liked Dr. Shen she was very nice very proffessional. The office staff and nurses on the other hand are terrible! I scheduled a new patient appointment for my daughter and was told to arrive 20 minutes early to fill out paper work. When we walked in we were not greeted at all, walked up to the desk and stood there for about 2 minutes before anyone said anything which still wasnt hi it was insurance and id please. I filled out her paper work and then sat there until 30 minutes after my scheduled time to go back. When back there we were given 3 scripts which I dropped off on Thursday evening to the pharmacy. When I went to pick them up one couldnt be filled due to needing pre-authorization from my ins. the pharmacy called the doctors office and let them know. \r\n\r\nOn Tuesday I called the pharmacy and they had yet to hear anything so I called the office and before I could finish explaining the rude lady that answered the cut me off and said you need the nurse and before I could say anything transfered me to a voicemail. I left a message and on the recording it says we will get back to you within 24hrs. On Thursday I stll had heard nothing called them back and again was transfered to a nurse that said well the pharmacy should have told you it takes 72hrs ( it had already been a week) I said well I called the office and had I have been called back you guys could have told me that and it has been a week! Still no script and sick of dealing with it we will not go back very rude VERY, VERY, VERY unproffesional!

More about Buckeye Dermatology

Buckeye Dermatology is a Premier Dermatology Practice providing comprehensive dermatology services in the Central Ohio area with offices in Dublin and Grove City, Ohio. The Dermatologists at Buckeye Dermatology are all Board Certified by the American Board of Dermatology. Our team of highly trained Dermatologists and our courteous office staff will provide excellent care for you at our practice.

 

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