Aspen Bread & Bagel

★★★★☆

About Aspen Bread & Bagel

Categories
Hours
Sun 8am-2pm, Mon-Fri 6am-5:30pm, Sat 7am-4pm

Food

Food
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4.0 4
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I was in Aspen on Saturday, which I;m not sure what Aryn is talking about..because Saturday was the 3rd but yet they posted on Oct 1st saying they were in Sat...soo they posted a complaint 3 days before it happened?? Anyway, Ive been a regular customer for 3 years now, and absolutely love it! I get the best service and help from them than anywhere else iv'e ever gone. The manager and owner are so involved in the store and make us feel very welcomed? I do know they have a lot of trainees, b/c I see their trainee sign...But if people can't give trainees a chance, than how will a business ever stay open unless they hire people. Of course the employees may be mixed up, or disorganized or not say hi on accident, because they are what we call...NEW! So I always say give them a chance or don't go out shopping or eating..If people are going to let ONE thing like an employee messing an order up, than stay home! These kids there work hard, long hours and are going to school. They are always so assertive to my wife and I. They usually have our food on our table ready before we walk in the door. Iv'e seen them do that to almost everyone! It just upsets me more because I know these kids, and I know what they go through with rude, selfish, stuck up customers like these people. Its seriously sad that they have nothing else to complain about than to get on here and get upset because none greeted them within 10 seconds- get over it! Move on- this is agreat restaurant with great fresh, healthy food, and great staff!

5
★★★★★

I was in Aspen on Saturday, which I;m not sure what Aryn is talking about..because Saturday was the 3rd but yet they posted on Oct 1st saying they were in Sat...soo they posted a complaint 3 days before it happened?? Anyway, Ive been a regular customer for 3 years now, and absolutely love it! I get the best service and help from them than anywhere else iv'e ever gone. The manager and owner are so involved in the store and make us feel very welcomed? I do know they have a lot of trainees, b/c I see their trainee sign...But if people can't give trainees a chance, than how will a business ever stay open unless they hire people. Of course the employees may be mixed up, or disorganized or not say hi on accident, because they are what we call...NEW! So I always say give them a chance or don't go out shopping or eating..If people are going to let ONE thing like an employee messing an order up, than stay home! These kids there work hard, long hours and are going to school. They are always so assertive to my wife and I. They usually have our food on our table ready before we walk in the door. Iv'e seen them do that to almost everyone! It just upsets me more because I know these kids, and I know what they go through with rude, selfish, stuck up customers like these people. Its seriously sad that they have nothing else to complain about than to get on here and get upset because none greeted them within 10 seconds- get over it! Move on- this is agreat restaurant with great fresh, healthy food, and great staff!

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1 out of 1 people found this review helpful.

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A party of three, we came into the store about noon on Saturday. It was not very busy and the bagels looked great. There was no-one ahead of us but also no-one at the register. Several employees were behind the counter but not one greeted us. We waited several minutes before someone deigned to wait on us. I hope she was a trainee because she seemed confused and another employee had to answer questions about whether specific types of bagel were available.

The process of preparing orders seemed even more disorganized. Food came up at one end of the counter but we were called up through the line that had formed at the register to pick up our drinks. My mother ordered a scone and had to go remind them before they gave it to her - and all they had to do was pull one from the display by the register and put it in a pastry bag! Other customers were walking back and forth at the counter to pick up pieces of their orders and one woman left after waiting in line about 8 minutes with only one couple in front of her. One employee (the one who seemed to know what she was doing - the manager?) took a break to eat with her father in this midst of this.

Overall, the service seemed very disorganized and the staff under-trained. The food was good, the store clean and the atmosphere appropriate but these were not enough to make up for the horrible service.

2
★★☆☆☆

A party of three, we came into the store about noon on Saturday. It was not very busy and the bagels looked great. There was no-one ahead of us but also no-one at the register. Several employees were behind the counter but not one greeted us. We waited several minutes before someone deigned to wait on us. I hope she was a trainee because she seemed confused and another employee had to answer questions about whether specific types of bagel were available.

The process of preparing orders seemed even more disorganized. Food came up at one end of the counter but we were called up through the line that had formed at the register to pick up our drinks. My mother ordered a scone and had to go remind them before they gave it to her - and all they had to do was pull one from the display by the register and put it in a pastry bag! Other customers were walking back and forth at the counter to pick up pieces of their orders and one woman left after waiting in line about 8 minutes with only one couple in front of her. One employee (the one who seemed to know what she was doing - the manager?) took a break to eat with her father in this midst of this.

Overall, the service seemed very disorganized and the staff under-trained. The food was good, the store clean and the atmosphere appropriate but these were not enough to make up for the horrible service.

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0 out of 7 people found this review helpful.

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Was on my way to Panera and passed by Aspen and saw the sign, so thought Id check it out! I am so glad I decided to stop. Right away, the staff said hello, asked if I needed help with any of my decision making- informed me of ALL the specials they had! They have Wraps, Fresh HUGE kosher hot dogs with homemade buns, banana bread and pumpkin bread, and even punpkin bagels! The prices are Unbelievably reasonable! I am so glad I stopped by! This is now my best place to visit! For a nice quiet cup of tea or relaxtion, Aspen is the place. I am not sure what the girl is talking about the staff, but they were incredibly nice to me! And the manager even came out, introduced herself, comped a cookie for me, and said she can't wait to see me back in! Maybe its customers and the way they talk, and NOT the manager and staff, because like I said, they were super friendly!

5
★★★★★

Was on my way to Panera and passed by Aspen and saw the sign, so thought Id check it out! I am so glad I decided to stop. Right away, the staff said hello, asked if I needed help with any of my decision making- informed me of ALL the specials they had! They have Wraps, Fresh HUGE kosher hot dogs with homemade buns, banana bread and pumpkin bread, and even punpkin bagels! The prices are Unbelievably reasonable! I am so glad I stopped by! This is now my best place to visit! For a nice quiet cup of tea or relaxtion, Aspen is the place. I am not sure what the girl is talking about the staff, but they were incredibly nice to me! And the manager even came out, introduced herself, comped a cookie for me, and said she can't wait to see me back in! Maybe its customers and the way they talk, and NOT the manager and staff, because like I said, they were super friendly!

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1 out of 1 people found this review helpful.

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Aspen Bagel is easy to get in and out of for a quick lunch. They have an excellent variety of breads, bagels, cookies, etc. Everything I have tried there has been yummy.

4
★★★★☆

Aspen Bagel is easy to get in and out of for a quick lunch. They have an excellent variety of breads, bagels, cookies, etc. Everything I have tried there has been yummy.

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1 out of 1 people found this review helpful.

 

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