Elan Technologies

★★★★☆
  • 1698 Chase Ave

    Cincinnati, OH 45223

    Map & Directions
  • 513-861-4622

About Elan Technologies

3.5 4
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Really wanted to support a local Northside business - found their "policy and procedures" to be extremely inflexible. I wanted to set a time to drop of my computer to update the harddrive so that I could be apart from it as little as

3
★★★★★

Really wanted to support a local Northside business - found their "policy and procedures" to be extremely inflexible. I wanted to set a time to drop of my computer to update the harddrive so that I could be apart from it as little as

.

We count on Elan to keep the technology of our 30+ person company running. Not only to they provide great service on our Macs, but the have a team of really knowledgeable people to handle our Server and Network needs.

We have been using

3
★★★★★

We count on Elan to keep the technology of our 30+ person company running. Not only to they provide great service on our Macs, but the have a team of really knowledgeable people to handle our Server and Network needs.

We have been using

.

I asked them to repair my laptop for me and it took over 3 weeks to get back when it was a simple fix that was only supposed to take a few days. They would never call me to give me updates and when I called in they would be very rude to my simple questions. The whole experience was frustrating!

0
★☆☆☆☆

I asked them to repair my laptop for me and it took over 3 weeks to get back when it was a simple fix that was only supposed to take a few days. They would never call me to give me updates and when I called in they would be very rude to my simple questions. The whole experience was frustrating!

.

Elan is all form and no function. They have a very bad attitude towards customers who they don't agree with. Worse, they offered to take back two items from us to the Apple store for a refund and we never got our refund back. They are thieves.

0
★☆☆☆☆

Elan is all form and no function. They have a very bad attitude towards customers who they don't agree with. Worse, they offered to take back two items from us to the Apple store for a refund and we never got our refund back. They are thieves.

Pros: They have hip Tshirts that look like the Apple folks

Cons: They treat you like dirt if you don't agree with them.

 

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