SmarTravel

★☆☆☆☆
  • 4280 Glendale-Milford Rd Suite 160

    Cincinnati, OH 45242

    Map & Directions
  • 513-936-2300

About SmarTravel

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Hotels & Travel

Hotels & Travel
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.

Salespersons, salespersons, salespersons.

Even when you say no, they keep coming.

Supposed to be a 45 minute presentation, please, no way.

They keep you there and keep you there to try to wear you out.

Even when you say "not interested". They keep agressively try to persuade you. Waste of time.

0
★☆☆☆☆

Salespersons, salespersons, salespersons.

Even when you say no, they keep coming.

Supposed to be a 45 minute presentation, please, no way.

They keep you there and keep you there to try to wear you out.

Even when you say "not interested". They keep agressively try to persuade you. Waste of time.

Pros: None

Cons: Constant pressure

.

OMG!!!!!!!! What a scam people!!! I wish I would have researched more before we wasted our time!This happened to us too!Do not waste your time with Smart Travel or any other companies under their name. It is a scam & took 2 hours! They take us in conference room & this way hyper salesman comes in & does a presentation. He has statistics too, you know like Americans are the only country that doesn't vacation & it's the #1 cause of divorce & our divorce rate is 70%! The presentation was 45 minutes long. Then your 1 on 1 salesperson comes in and takes you out to this big room with all these tables and starts going over the whole spiel with you again! We tell her no over and over and she keeps on going. We tell her again we're not interested and can't afford it. Then she gets her manager & tells us we'll be right on our way. Her manager goes through the whole thing & we tell him we're not interested & he starts AGAIN. We tell him we can?t afford it. Finally he gets rude with us & says "well we can't force you to buy something that you're not interested in." They take us to a waiting room & we sit there for another 5 minutes. Then another guy comes & takes us back to his & starts going thru another "special" package they put together "just for us." We tell him we're not interested again & again then reluctantly he gets the "prize" package & he gives us the gift certificate for the free gas & tells us to go to the website to "validate" it . Almost 2 hours later we finally left. For the ?free? stay at the Marriott (we did not even do this one)&Free Gas. We got online to validate the gas certificate & found out it is vouchers--okay-- You get $25 a month for up to a year but FIRST you have to spend a $100 in gas & MAIL in your receipts to them, then they send you a $25 gift card! We sent in our receipts for Oct-Jan and nothing!how do these people sleep at night?! This was to be the gas $$ for our family vacation this June! These people need to be stopped! Really! Fight back!

0
★☆☆☆☆

OMG!!!!!!!! What a scam people!!! I wish I would have researched more before we wasted our time!This happened to us too!Do not waste your time with Smart Travel or any other companies under their name. It is a scam & took 2 hours! They take us in conference room & this way hyper salesman comes in & does a presentation. He has statistics too, you know like Americans are the only country that doesn't vacation & it's the #1 cause of divorce & our divorce rate is 70%! The presentation was 45 minutes long. Then your 1 on 1 salesperson comes in and takes you out to this big room with all these tables and starts going over the whole spiel with you again! We tell her no over and over and she keeps on going. We tell her again we're not interested and can't afford it. Then she gets her manager & tells us we'll be right on our way. Her manager goes through the whole thing & we tell him we're not interested & he starts AGAIN. We tell him we can?t afford it. Finally he gets rude with us & says "well we can't force you to buy something that you're not interested in." They take us to a waiting room & we sit there for another 5 minutes. Then another guy comes & takes us back to his & starts going thru another "special" package they put together "just for us." We tell him we're not interested again & again then reluctantly he gets the "prize" package & he gives us the gift certificate for the free gas & tells us to go to the website to "validate" it . Almost 2 hours later we finally left. For the ?free? stay at the Marriott (we did not even do this one)&Free Gas. We got online to validate the gas certificate & found out it is vouchers--okay-- You get $25 a month for up to a year but FIRST you have to spend a $100 in gas & MAIL in your receipts to them, then they send you a $25 gift card! We sent in our receipts for Oct-Jan and nothing!how do these people sleep at night?! This was to be the gas $$ for our family vacation this June! These people need to be stopped! Really! Fight back!

.

no kidding, this place is so awful. i wrote a review about this place earlier but they took it down. the biggest scam ive ever seen. how do these people even sleep at night? the salesmen and women are so rude and insulting you want to scream at them, and they try to make you feel dumb for not buying a garbage vacation at some ridiculous price. stay away nothing is ever free

0
★☆☆☆☆

no kidding, this place is so awful. i wrote a review about this place earlier but they took it down. the biggest scam ive ever seen. how do these people even sleep at night? the salesmen and women are so rude and insulting you want to scream at them, and they try to make you feel dumb for not buying a garbage vacation at some ridiculous price. stay away nothing is ever free

Pros: absolutely not one

Cons: too many to name

.

Do not waste your time with Smart Travel or any other companies under their name. It is a scam & took 2 hours! They take us in conference room & this way hyper salesman comes in & does a presentation. He has statistics too, you know like Americans are the only country that doesn't vacation & it's the #1 cause of divorce & our divorce rate is 70%! The presentation was 45 minutes long. Then your 1 on 1 salesperson comes in and takes you out to this big room with all these tables and starts going over the whole spiel with you again! We tell her no over and over and she keeps on going. We tell her again we're not interested and can't afford it. Then she gets her manager & tells us we'll be right on our way. Her manager goes through the whole thing & we tell him we're not interested & he starts AGAIN. We tell him we can?t afford it. Finally he gets rude with us & says "well we can't force you to buy something that you're not interested in." They take us to a waiting room & we sit there for another 5 minutes. Then another guy comes & takes us back to his & starts going through another "special" package they put together "just for us." We tell him we're not interested again & again then reluctantly he gets the "prize" package & he gives us the gift certificate for the free gas & tells us to go to the website to "validate" it . Almost 2 hours later we finally left. For the ?free? stay at the Marriott, first you MAIL in a check for a "refundable" $50 & then within a year book a trip. Then AFTER you go stay the hotel & pay the taxes & other fees you send the travel place your receipt & they will send you your $50 back! We got online to validate the gas certificate & found out it is vouchers! You get $25 a month for up to a year but FIRST you have to spend a $100 in gas & MAIL in your receipts to them, then they send you a $25 gift card! Remember, if this company was a reputable & legit as they claim, why do they get their customers this way & not advertise on TV?

0
★☆☆☆☆

Do not waste your time with Smart Travel or any other companies under their name. It is a scam & took 2 hours! They take us in conference room & this way hyper salesman comes in & does a presentation. He has statistics too, you know like Americans are the only country that doesn't vacation & it's the #1 cause of divorce & our divorce rate is 70%! The presentation was 45 minutes long. Then your 1 on 1 salesperson comes in and takes you out to this big room with all these tables and starts going over the whole spiel with you again! We tell her no over and over and she keeps on going. We tell her again we're not interested and can't afford it. Then she gets her manager & tells us we'll be right on our way. Her manager goes through the whole thing & we tell him we're not interested & he starts AGAIN. We tell him we can?t afford it. Finally he gets rude with us & says "well we can't force you to buy something that you're not interested in." They take us to a waiting room & we sit there for another 5 minutes. Then another guy comes & takes us back to his & starts going through another "special" package they put together "just for us." We tell him we're not interested again & again then reluctantly he gets the "prize" package & he gives us the gift certificate for the free gas & tells us to go to the website to "validate" it . Almost 2 hours later we finally left. For the ?free? stay at the Marriott, first you MAIL in a check for a "refundable" $50 & then within a year book a trip. Then AFTER you go stay the hotel & pay the taxes & other fees you send the travel place your receipt & they will send you your $50 back! We got online to validate the gas certificate & found out it is vouchers! You get $25 a month for up to a year but FIRST you have to spend a $100 in gas & MAIL in your receipts to them, then they send you a $25 gift card! Remember, if this company was a reputable & legit as they claim, why do they get their customers this way & not advertise on TV?

Pros: Can't think of any

Cons: SCAM!

.

When it comes to smart travel, Don't be Dumb! The properties pale in comparison to an actual resort/ real time share. The so called gift package, is a joke, which apeals to peoples greed. The items you can buy on the shopping spree are no better quality than what you would find in a dollar store. The shipping is more than the items, in most cases. If you have nothing better to do other than waste more than the 60 minutes,
( more like 2-3 hrs) then by all means, go to the vacation club presentation.You will be high pressured. If you want a real vacation exp.... then my suggestion would be Disney vaction clubs, or one of the more reliable firms such as Hilton or the more well known and more established companies out there. Also if you research a bit like REDWEEK you can find some good deals. In short don't be let your greed get the best of you.

0
★☆☆☆☆

When it comes to smart travel, Don't be Dumb! The properties pale in comparison to an actual resort/ real time share. The so called gift package, is a joke, which apeals to peoples greed. The items you can buy on the shopping spree are no better quality than what you would find in a dollar store. The shipping is more than the items, in most cases. If you have nothing better to do other than waste more than the 60 minutes,
( more like 2-3 hrs) then by all means, go to the vacation club presentation.You will be high pressured. If you want a real vacation exp.... then my suggestion would be Disney vaction clubs, or one of the more reliable firms such as Hilton or the more well known and more established companies out there. Also if you research a bit like REDWEEK you can find some good deals. In short don't be let your greed get the best of you.

.

I was very displeased with my experience with Smartravel. I was informed via phone that I had "won" a 3 day/ 2 night stay at the Marriot hotel chain. They asked that we come in person to pick up the vacation package becuase they don't like to mail it. We would only be asked to sit for a presentation "no longer than 60 minutes" which we were asked not to bring our children to. The presentation was supposed to be to answer questions about the travel vouchers. I asked lots of questions - all of which turn out to be answered incorrectly.

"Even though the presentation is just for my husband and I - can the trip be taken with our kids?" They said yes, but it turns out to be a $20/per child fee per night. (Adding $80 to the "Free Trip."

They said there would be a $50 refundable deposit for the "free trip." I ask if I could give them a credit card number at check-in (as you normally do for reservations) and they said yes. Well - I would have to mail a $50 check to Spirit Incentives which would only be refunded if I remember to ask for it after the trip. I have since cheked the reputation of the Spirit Incentive "free trip" and it turns out that the negative comments out-weigh the positive ones by far...the majority of postings on-line state that the company rarely grants the free trips. Google, "Spirit Incentives" before you believe the claims you have won a free trip.

Since we were asked to not bring the kids with us we hired a babysitter. The presentation went longer than the "no longer than 60 minutes" promised and we lost $25 on a babysitter. It was a high-pressure situation to join the travel club and the "perks" we were promised were not really perks. The saleperson went cold when we declined. We were also given a $250 shopping spree to shop free America. That site is a joke!

I really don't have any idea if the travel club is any good but I was so displeased with the lies we were told just to get us through the door that I would never join.

1
★★☆☆☆

I was very displeased with my experience with Smartravel. I was informed via phone that I had "won" a 3 day/ 2 night stay at the Marriot hotel chain. They asked that we come in person to pick up the vacation package becuase they don't like to mail it. We would only be asked to sit for a presentation "no longer than 60 minutes" which we were asked not to bring our children to. The presentation was supposed to be to answer questions about the travel vouchers. I asked lots of questions - all of which turn out to be answered incorrectly.

"Even though the presentation is just for my husband and I - can the trip be taken with our kids?" They said yes, but it turns out to be a $20/per child fee per night. (Adding $80 to the "Free Trip."

They said there would be a $50 refundable deposit for the "free trip." I ask if I could give them a credit card number at check-in (as you normally do for reservations) and they said yes. Well - I would have to mail a $50 check to Spirit Incentives which would only be refunded if I remember to ask for it after the trip. I have since cheked the reputation of the Spirit Incentive "free trip" and it turns out that the negative comments out-weigh the positive ones by far...the majority of postings on-line state that the company rarely grants the free trips. Google, "Spirit Incentives" before you believe the claims you have won a free trip.

Since we were asked to not bring the kids with us we hired a babysitter. The presentation went longer than the "no longer than 60 minutes" promised and we lost $25 on a babysitter. It was a high-pressure situation to join the travel club and the "perks" we were promised were not really perks. The saleperson went cold when we declined. We were also given a $250 shopping spree to shop free America. That site is a joke!

I really don't have any idea if the travel club is any good but I was so displeased with the lies we were told just to get us through the door that I would never join.

Pros: The actual travel club may be decent - I didn't join so I don't know...

Cons: Deception

.

Smart Travel (sometimes referred to as "SmarTravel") is a company that sells memberships in the "Travel Advantage Network." They use a lot of pressure sales techniques, but some people like "TAN", so if you think it may be for you and can resist high sales pressure, give it a try.

THE SALES PITCH: They offer a free trip to Vegas or Orlando if you come in. Although they promise one hour, expect two. Our pitch worked liked this:

Initially, we got a call offering the trip, but no one would tell us exactly what the product was.

We went, and salesman #1 spent a little over an hour explaining what TAN was, how everyone loves it, and that our "special price" was good for that day only. Salesman #1's "special price" was for three extremely long subscriptions - starting at 30 weeks of vacation at $12,000.

After we said that $12,000 was too much, he had us wait for a while, then saleman #2 (#1's "money guy") came in and offered us a much shorter deal at better prices. We said that it was still too much $$ and asked for our free trip.

After another wait, salesman #3 (the "manager") who asked us "strictly for his own information" why we didn't buy. When we explained, he offered us a third deal that "he hardly ever offers." We said no, and he acted hurt, but gave us our trip certificate.

Aside from the hard sell, everyone seemed fair - they explained the hidden fees, financing chages, etc.

THE PRODUCT: You can google "Travel Advantage Network" for reviews of the product. It's a travel subscription service - you pay some $$ down, some $$ per year, and $99 per trip, and you get hotel or resort lodging a week at a time in the US, Mexico or Carribean. The people on the net who are most offended are the ones who took the first 12,000 deal and then found out there were shorter deals available. If you plan to take 7 day vacations in their areas, one of the shorter deals might be a good option, but make sure you understand the fees.

1
★★★☆☆

Smart Travel (sometimes referred to as "SmarTravel") is a company that sells memberships in the "Travel Advantage Network." They use a lot of pressure sales techniques, but some people like "TAN", so if you think it may be for you and can resist high sales pressure, give it a try.

THE SALES PITCH: They offer a free trip to Vegas or Orlando if you come in. Although they promise one hour, expect two. Our pitch worked liked this:

Initially, we got a call offering the trip, but no one would tell us exactly what the product was.

We went, and salesman #1 spent a little over an hour explaining what TAN was, how everyone loves it, and that our "special price" was good for that day only. Salesman #1's "special price" was for three extremely long subscriptions - starting at 30 weeks of vacation at $12,000.

After we said that $12,000 was too much, he had us wait for a while, then saleman #2 (#1's "money guy") came in and offered us a much shorter deal at better prices. We said that it was still too much $$ and asked for our free trip.

After another wait, salesman #3 (the "manager") who asked us "strictly for his own information" why we didn't buy. When we explained, he offered us a third deal that "he hardly ever offers." We said no, and he acted hurt, but gave us our trip certificate.

Aside from the hard sell, everyone seemed fair - they explained the hidden fees, financing chages, etc.

THE PRODUCT: You can google "Travel Advantage Network" for reviews of the product. It's a travel subscription service - you pay some $$ down, some $$ per year, and $99 per trip, and you get hotel or resort lodging a week at a time in the US, Mexico or Carribean. The people on the net who are most offended are the ones who took the first 12,000 deal and then found out there were shorter deals available. If you plan to take 7 day vacations in their areas, one of the shorter deals might be a good option, but make sure you understand the fees.

Pros: Free trip, fair sales staff, provided all information, product might be good for some people

Cons: Very high sales pressure, "one day only offer," people who take the first offer might feel ripped off

 

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