Great Wolf Lodge

★★★★☆
  • 2501 Great Wolf Drive

    Mason, OH 45040

    Map & Directions
  • 800-913-9653

About Great Wolf Lodge

Categories
  • Hotels & Motels
  • Luxury Hotels
  • Water Parks
  • Spas
  • Day Spas
  • Gifts & Novelties
Details
  • Shop Online
  • Hotel Pool
Hours
M-Su 24hr
Year Established
  • 2006
Specialties
  • Rides and attractions
  • Water park
  • Parties and special occasions
  • Birthday parties
  • Children's parties
  • Weddings
  • Reunions
  • Military, government and professional gatherings
  • Youth groups
Payment Options
  • American Express
  • Discover
  • MasterCard
  • Visa
Services
  • Lodging
  • Day spa and spa treatments
  • Child-friendly spa treatments

Personal Services

Personal Services
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Suites

Queen Sofa Suite

    Family Suite

      Luxury King Suite

        Wolf Den Suites

        Our exciting in-suite cave is the perfect resting spot before tomorrow’s adventure.

          KidKamp Suites

          The KidKamp Suite offers kids a private and cozy tent right inside your suite.

            KidCabin Suites

            You know you’re in a resort designed for families when your suite comes equipped with its own miniature log cabin that doubles as the kids’ sleeping quarters.

              Whirlpool Suite

                Bear Suites

                  4.2 5
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                  .

                  My family and I stayed at Great Wolf lodge and thought it was a wonderful place very clean a lot of things to do within the hotel Then we decided to go down to the game room big mistake I was run over and knocked down from behind by a

                  3
                  ★★★★★

                  My family and I stayed at Great Wolf lodge and thought it was a wonderful place very clean a lot of things to do within the hotel Then we decided to go down to the game room big mistake I was run over and knocked down from behind by a

                  .

                  I walked into Elements Spa today for an interview and was "POINTED" down the hall to human resource by the manager of the Spa! When I was in public relations I NEVER pointed someone to a place or item were inquiring about. That's just horrible customer service. I escorted them over to where they needed to go. After going through the process of filling out employee paperwork, not completely finished, the manager of Elements came to Human Resources to interview me. Guess what!!! YES she read questions verbatim from an interview script. Not making eye contact because she was reading....Not only was that bad....but the questions were of nothing to do with being an Esthetician. Plus there was no possitive interaction at all! By that I mean I felt as if she just didn't even want to bother with me due to her cold demanor, having no interest in my background. She asked me to finish filling out the several page application. When I finished I handed it to her and she quickly walked out of the room. I heard her talking to someone in HR and about a minute later she just cut the interview off and wisked me to the door! I felt like I said or did something wrong! As far as communication ... WOW...I'm completely puzzled at how GWL can keep this spa going and offer complete client satisfaction with the cluless manager Sylvia. Also, as far as looking professional....nope. Estheticians don't wear tons of flashy jewelry while working. You can injure the client.
                  I realize this is a post on customer satisfaction but I thought this would help in some round-about way....

                  0
                  ★☆☆☆☆

                  I walked into Elements Spa today for an interview and was "POINTED" down the hall to human resource by the manager of the Spa! When I was in public relations I NEVER pointed someone to a place or item were inquiring about. That's just horrible customer service. I escorted them over to where they needed to go. After going through the process of filling out employee paperwork, not completely finished, the manager of Elements came to Human Resources to interview me. Guess what!!! YES she read questions verbatim from an interview script. Not making eye contact because she was reading....Not only was that bad....but the questions were of nothing to do with being an Esthetician. Plus there was no possitive interaction at all! By that I mean I felt as if she just didn't even want to bother with me due to her cold demanor, having no interest in my background. She asked me to finish filling out the several page application. When I finished I handed it to her and she quickly walked out of the room. I heard her talking to someone in HR and about a minute later she just cut the interview off and wisked me to the door! I felt like I said or did something wrong! As far as communication ... WOW...I'm completely puzzled at how GWL can keep this spa going and offer complete client satisfaction with the cluless manager Sylvia. Also, as far as looking professional....nope. Estheticians don't wear tons of flashy jewelry while working. You can injure the client.
                  I realize this is a post on customer satisfaction but I thought this would help in some round-about way....

                  Pros: Really...are you SERIOUS?!

                  Cons: a clueless manager.....

                  .

                  Great fun for the family, the kids had a blast. if you don't wear yourself out during the day at the water park there are plenty of other things to do. It is a little on the high end for price but worth it in my book.

                  2
                  ★★★★★

                  Great fun for the family, the kids had a blast. if you don't wear yourself out during the day at the water park there are plenty of other things to do. It is a little on the high end for price but worth it in my book.

                  .

                  A little too expensive but overall a great experience. Water park is outstanding and the rooms are spacious and comfortable.. Good times, man

                  2
                  ★★★★★

                  A little too expensive but overall a great experience. Water park is outstanding and the rooms are spacious and comfortable.. Good times, man

                  .

                  Great Wolf Lodges are so much fun. Everything is in one package. You get your hotel stay, your restaurants are all right there and then to top if off, an indoor water park with all kinds of slides, sprinkles and wave pools. There is even an arcade for the kids at night. I love these hotels.

                  4
                  ★★★★☆

                  Great Wolf Lodges are so much fun. Everything is in one package. You get your hotel stay, your restaurants are all right there and then to top if off, an indoor water park with all kinds of slides, sprinkles and wave pools. There is even an arcade for the kids at night. I love these hotels.

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                  Message from Great Wolf Lodge

                  Your Great Wolf Lodge adventure begins in our massive, 84-degree indoor water park reserved exclusively for our overnight guests. Book your suite and splash the day away in over 79,000 square feet of water-packed excitement, including jaw-dropping slides for thrill seekers like River Canyon Run or the Hydro Plunge. For the little ones the park includes several zero depth entry areas like the Cub Paw Pool and Big Foot Pass. Outside the water park, the fun continues. Grab a wand and battle a dragon in MagiQuest or get an ice cream-themed manicure in Scooops Kid Spa. Then, gather your family in our Grand Lobby for nightly fireside Story Time, the perfect ending to a Great Wolf day. Book your stay at the Great Wolf Lodge Indoor Water Park Resort today!



                  Voted #1 Best Family Resort by USA Today & 10Best readers

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