Advance Door Co

★★★★☆
  • 4555 Willow Pkwy

    Cleveland, OH 44125

    Map & Directions
  • 216-588-0038

Home & Garden

Home & Garden
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Advace Door just replaced some overhead doors for us and we couldnt be any happier with there quality work and professionalism. I found them to be the best door company I have ever used.

2
★★★★★

Advace Door just replaced some overhead doors for us and we couldnt be any happier with there quality work and professionalism. I found them to be the best door company I have ever used.

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Great Company! They truly care about their customers. Would recommend to anyone!

2
★★★★☆

Great Company! They truly care about their customers. Would recommend to anyone!

Pros: Dedicated, Professional

Cons: None

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I am only writting this clear up a few ""untrue"" words left by Eyarina in regards to Advance Door Company. First off, this person ""Eyarina"" was not a inquiring customer who wanted pricing for their home or business but is a ""telemarketer/persistant salesperson"". Unfortunately, the first sentence written is already untruthful as there is NOR EVER WAS a ""Jerry"" that worked at Advance Door Company also in that first sentence Advance Door was refered to as ""Advanced"" that is again a very common misconseption that is made by persistant sales people/telemarketers . The name ""Jerry"" is given to the persistant sales people/telemarketers that do not let up and call constintly while the Advance Door employees are tring to answer the legit phone calls of customers whom really need service or have install work needed at there home or business. The name ""Jerry"" is given to the persistant sales people/ telemarketers that call and attempt to ""trick"" the office staff into giving the owners ""personal"" cell phone or use are fax number as a phone number as well and attempt to then send useless information. Lastly, all of The Advance Door Company employees are professional and courteous and once again the ""Jerry"" name is only given out as a final attempt to ward off persistant sales people/telemarketers so the employees of Advance Door Co can do their job and answer to ""real"" customers and help those ""real"" customers with door/operator needs.

2
★★★★★

I am only writting this clear up a few ""untrue"" words left by Eyarina in regards to Advance Door Company. First off, this person ""Eyarina"" was not a inquiring customer who wanted pricing for their home or business but is a ""telemarketer/persistant salesperson"". Unfortunately, the first sentence written is already untruthful as there is NOR EVER WAS a ""Jerry"" that worked at Advance Door Company also in that first sentence Advance Door was refered to as ""Advanced"" that is again a very common misconseption that is made by persistant sales people/telemarketers . The name ""Jerry"" is given to the persistant sales people/telemarketers that do not let up and call constintly while the Advance Door employees are tring to answer the legit phone calls of customers whom really need service or have install work needed at there home or business. The name ""Jerry"" is given to the persistant sales people/ telemarketers that call and attempt to ""trick"" the office staff into giving the owners ""personal"" cell phone or use are fax number as a phone number as well and attempt to then send useless information. Lastly, all of The Advance Door Company employees are professional and courteous and once again the ""Jerry"" name is only given out as a final attempt to ward off persistant sales people/telemarketers so the employees of Advance Door Co can do their job and answer to ""real"" customers and help those ""real"" customers with door/operator needs.

Pros: Courteous employees, eager to help you

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This is the first time I have ever written a review about a company, but I was so disrespected by Advanced Door Company that I felt it was worth writing. I was calling their office to request some information on their pricing and I was referred by a friend to speak with Jerry at Advanced Door because they seemed to have such a great experience with him. I really don't know how that is possible. I wanted to leave my name and number so that he could get back to me to discuss some of the pricing and other options available at Advanced Door Co. They do not have a website for that information, so the only other way to get it was to call and find out. No wonder they don't have a website and they remain a small company. They treat their customers horribly. I asked for Jerry and he wasn't in. I asked what a better time to reach him was and was planning on leaving my name and number when the receptionist hung up on me. I thought this was absolutely uncalled for. You know what they say, you have one bad experience and you are going to tell 100 people, you have one good experience and you might tell 10. I will bad mouth this company until the day I die for the way their receptionist spoke to me and finally hung up on me. Thanks for such a great experience (sarcasm) Advanced Door Company.

0
★☆☆☆☆

This is the first time I have ever written a review about a company, but I was so disrespected by Advanced Door Company that I felt it was worth writing. I was calling their office to request some information on their pricing and I was referred by a friend to speak with Jerry at Advanced Door because they seemed to have such a great experience with him. I really don't know how that is possible. I wanted to leave my name and number so that he could get back to me to discuss some of the pricing and other options available at Advanced Door Co. They do not have a website for that information, so the only other way to get it was to call and find out. No wonder they don't have a website and they remain a small company. They treat their customers horribly. I asked for Jerry and he wasn't in. I asked what a better time to reach him was and was planning on leaving my name and number when the receptionist hung up on me. I thought this was absolutely uncalled for. You know what they say, you have one bad experience and you are going to tell 100 people, you have one good experience and you might tell 10. I will bad mouth this company until the day I die for the way their receptionist spoke to me and finally hung up on me. Thanks for such a great experience (sarcasm) Advanced Door Company.

Pros: To me, there are no pros

Cons: There are too many to list

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