Rags To Richards

★☆☆☆☆

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Interesting to read the one other review that is also negative. I came to this store for embroidered polo shirts, and gave an order for more than $600. On the day I was told to come pick them up, the shirts were not at the store. I needed them within the next 2 days and their store location was not on my normal circuit. I had only selected them because a coworker (who is related to the family) had recommended them. In order to get the shirts on time, I had to drive 30 minutes to the other side of town to their embroidery contractor. About this time I discovered there had been a double charge for my deposit. It has now been three months and I still don't have my $170 back. They do such a poor job of keeping the books they didn't even know they had extra money in their account. I had to prove it to them. Don't do business with this family run business.

1
★☆☆☆☆

Interesting to read the one other review that is also negative. I came to this store for embroidered polo shirts, and gave an order for more than $600. On the day I was told to come pick them up, the shirts were not at the store. I needed them within the next 2 days and their store location was not on my normal circuit. I had only selected them because a coworker (who is related to the family) had recommended them. In order to get the shirts on time, I had to drive 30 minutes to the other side of town to their embroidery contractor. About this time I discovered there had been a double charge for my deposit. It has now been three months and I still don't have my $170 back. They do such a poor job of keeping the books they didn't even know they had extra money in their account. I had to prove it to them. Don't do business with this family run business.

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After having an enjoyable shopping experience at Rags To Richard's, I stopped by to have a few t-shirts screenprinted. I had purchased the shirts at another establishment on sale, but wanted Rags To Richards to customize them for me. This was something I had done twice in the past and had no problems. However, on the last occassion, the owner of the shop decided it was his time to lecture me as to why I didn't purchase the shirts from him. I told him I had a couple for a department store and he asked me why I didn't have them screenprint them. Understanding completely that he was not interested in making money or giving good customer service, I decided to leave. He was gracious enough to tell me to have a nice day. It's no big deal to me, because I can get something screenprinted anywhere. If you are deciding whether or not to do business with Rags To Richards, I'd move on elsewhere. That must be part of the reason they have an F rating from the Better Business Bureau.

1
★☆☆☆☆

After having an enjoyable shopping experience at Rags To Richard's, I stopped by to have a few t-shirts screenprinted. I had purchased the shirts at another establishment on sale, but wanted Rags To Richards to customize them for me. This was something I had done twice in the past and had no problems. However, on the last occassion, the owner of the shop decided it was his time to lecture me as to why I didn't purchase the shirts from him. I told him I had a couple for a department store and he asked me why I didn't have them screenprint them. Understanding completely that he was not interested in making money or giving good customer service, I decided to leave. He was gracious enough to tell me to have a nice day. It's no big deal to me, because I can get something screenprinted anywhere. If you are deciding whether or not to do business with Rags To Richards, I'd move on elsewhere. That must be part of the reason they have an F rating from the Better Business Bureau.

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