Aaa Travel Agency

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I have been a loyal customer for over 10 years and had a bad experience with a Towing company. AAA backed the Towing Company and refused to listen to my complaints, or reimburse me for the damages caused by the towing company. I have rarely used their services, but have been a loyal customer and would have appreciated the same loyalty from them. As a loyal paying customer for over 10 years, and in good standing, one would think that they would have stepped up and absorbed less than $200.
Vernon was unwilling to treat me like a loyal customer and instead treated me as a dumb female. I was highly offended by his attitude and lack of willingness to see and/or hear my side of the story.
I will be seeking other roadside assistance providers when my membership expires.

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★☆☆☆☆

I have been a loyal customer for over 10 years and had a bad experience with a Towing company. AAA backed the Towing Company and refused to listen to my complaints, or reimburse me for the damages caused by the towing company. I have rarely used their services, but have been a loyal customer and would have appreciated the same loyalty from them. As a loyal paying customer for over 10 years, and in good standing, one would think that they would have stepped up and absorbed less than $200.
Vernon was unwilling to treat me like a loyal customer and instead treated me as a dumb female. I was highly offended by his attitude and lack of willingness to see and/or hear my side of the story.
I will be seeking other roadside assistance providers when my membership expires.

 

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