Williams Norwalk Tire & Alignment

★★★★★
Open Monday through Friday 8AM to 5PM, closed Saturday and Sunday, and closed on major holidays.
  • 274 274 Cleveland Rd PO

    Norwalk, OH 44857

    Map & Directions
  • 419-668-3071

About Williams Norwalk Tire & Alignment

Categories
  • Automotive Repair
  • Auto Parts & Accessories
  • Transmission Repair
  • Tires
Details
  • Goodyear
  • Michelin
  • Uniroyal Tire
  • Brake Repair
Hours
M-Sa 8am-5pm, Su Closed
Special Offer
Call Today!
Phones
  • Mobile (419-706-0436)
Payment Options
  • Check
  • MasterCard
  • Visa

Automotive

Automotive
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This place offers top of the line service. Their staff is friendly. In the past you would call for an appointment and they would be scheduling several days out - they are so busy because they offer high quality work. I have had friends complain about the garage they take their vehicle to - I tell them about Williams and they always thank me.

5
★★★★★

This place offers top of the line service. Their staff is friendly. In the past you would call for an appointment and they would be scheduling several days out - they are so busy because they offer high quality work. I have had friends complain about the garage they take their vehicle to - I tell them about Williams and they always thank me.

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Business Response:

Thank you for recommending us to your friends. We look forward to servicing the needs of your vehicles in the future. We value your continued business.
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Love the service department!!! They treat you like family. They have always picked up my car and delivered it. I will be back in the future for all my auto needs.

4
★★★★☆

Love the service department!!! They treat you like family. They have always picked up my car and delivered it. I will be back in the future for all my auto needs.

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Business Response:

Thank you for your business. Many of our customers have been coming to us for so long that we know each other's families. We have watched some of our customers grow up when they came in with their parents - and now they bring their vehicles to us also. We look forward to helping with your future automorive needs. Thank you again.
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My entire family has been customers of Williams Norwalk Tire & Alignment for a very long time. Never once did they charge us for anything that didn't need fixed like other auto repair businesses. Their staff is very experienced and take pride in their work and it really shows! And that is why not only myself, but my entire family will always be loyal customers to Williams Norwalk Tire & Alignment! I had my tires rotated and oil changed last month and it was done in no time at all. The employee that is in charge of that department is very skilled! TWO THUMBS WAY UP!

5
★★★★★

My entire family has been customers of Williams Norwalk Tire & Alignment for a very long time. Never once did they charge us for anything that didn't need fixed like other auto repair businesses. Their staff is very experienced and take pride in their work and it really shows! And that is why not only myself, but my entire family will always be loyal customers to Williams Norwalk Tire & Alignment! I had my tires rotated and oil changed last month and it was done in no time at all. The employee that is in charge of that department is very skilled! TWO THUMBS WAY UP!

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Business Response:

Yes Steve - we have seen alot of your family through the years - starting with your parents years ago. We are happy that you followed the tradition and continued to bring your own vehicle to us. We do take pride in our services and with our staff. We look forward to seeing you alot more - and maybe someday - we will also work on your children's vehicles (which will be a long time from now - LOL) Thanks again.
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I have had work done on my car at Williams Auto Repair. They explain exactly what is wrong with your auto. My husband also has his company auto services done at WIlliams. Nice people to deal with. I would highly recommend this business to anyone. Support our local hometown business owners.

3
★★★☆☆

I have had work done on my car at Williams Auto Repair. They explain exactly what is wrong with your auto. My husband also has his company auto services done at WIlliams. Nice people to deal with. I would highly recommend this business to anyone. Support our local hometown business owners.

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Business Response:

Thank you Christine. We want our customers to feel comfortable with the repairs necessary. When possible - we will show customers the worn parts or the areas where services are needed. And we appreciate you supporting our locally owned business. We look forward to seeing you again soon.
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We have done business with the Williams family for the past year. We have taken both of our vehicles to them for service as well as new tires. We have been very satisfied with each encounter. The quality of service was excellent. They even picked up my vehicle from my place of business, put on my new tires and returned my vehcile back to me! It is hard to find that kind of service any more!
We highly recommend them!

5
★★★★★

We have done business with the Williams family for the past year. We have taken both of our vehicles to them for service as well as new tires. We have been very satisfied with each encounter. The quality of service was excellent. They even picked up my vehicle from my place of business, put on my new tires and returned my vehcile back to me! It is hard to find that kind of service any more!
We highly recommend them!

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Business Response:

Jackie - thank you for your business - past, present and future. It is good to hear that you are satisfied with oiur work - we like it when our customers are happy. Thank you again - and we look forward to seeing you soon.
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Williams's Tire and Alignment may not be able to prevent car trouble but it certainly can repair it. You will receive quality care for your car which will result in you being back on the road as soon as possible. The work is top notch at a very reasonable price. You will be treated with dignity and respect when you stop. Your questions will be politely and completely answered. There is no other place that I would go to have my car worked on.

5
★★★★★

Williams's Tire and Alignment may not be able to prevent car trouble but it certainly can repair it. You will receive quality care for your car which will result in you being back on the road as soon as possible. The work is top notch at a very reasonable price. You will be treated with dignity and respect when you stop. Your questions will be politely and completely answered. There is no other place that I would go to have my car worked on.

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Business Response:

Thank you Scott. We have enjoyed working with you and Deb with your automotive needs. Your continued patronage of our business is very valuable to us. Usually your only complaint is that we do NOT charge enough - LOL - but we want to be reasonably priced. We will see you soon for more repairs I am sure. Thanks again.
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I may be partial to Williams Norwalk Tire & Alignment since my daughter and son in law are the owners. They have been getting my service repairs since they went into business about 20 years ago.

I have had my share of getting the run around. There were times when Jim would look at my car, tell me that the problem was under warranty. I would take it to the dealer, and they would tell me there was nothing wrong. I sometimes wonder if they even checked it since some of the problems were very obvious - even I knew there was a problem. Jim would write down a better explanation, I would take it over again and have a different person look at it - and guess what - Jim would be right. I think sometimes they were stalling so by the time I was able to convince them that there was a problem that it would be out of warranty.

I am at the shop a lot - so I see how they interact with customers and employees. Their employees work with Jim and Vicki - as a team. The employees are friendly - they like my cooki

5
★★★★★

I may be partial to Williams Norwalk Tire & Alignment since my daughter and son in law are the owners. They have been getting my service repairs since they went into business about 20 years ago.

I have had my share of getting the run around. There were times when Jim would look at my car, tell me that the problem was under warranty. I would take it to the dealer, and they would tell me there was nothing wrong. I sometimes wonder if they even checked it since some of the problems were very obvious - even I knew there was a problem. Jim would write down a better explanation, I would take it over again and have a different person look at it - and guess what - Jim would be right. I think sometimes they were stalling so by the time I was able to convince them that there was a problem that it would be out of warranty.

I am at the shop a lot - so I see how they interact with customers and employees. Their employees work with Jim and Vicki - as a team. The employees are friendly - they like my cooki

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Business Response:

Mom - Thank you for everything you do to help our business succeed. Your support is more than appreciated. And you are right - we do like your cookies - especially the chocolate chip ones - just don't add any raisins (because Jim and Keifer hate them - hahaha). We will keep your vehicles running now and in the future. Love to you and dad. Vicki
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This is the best auto repair shop around, I wouldn't go anywhere else. They always go above and beyond for their customers. You can trust them, and that's the most important thing!

5
★★★★★

This is the best auto repair shop around, I wouldn't go anywhere else. They always go above and beyond for their customers. You can trust them, and that's the most important thing!

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Business Response:

Thank you Samantha. We are happy that you trust our opinions and can rely upon our repairs. We always try to do what is right for our customers - and it is worth taking that extra step sometimes. We look forward to seeing you again soon.
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I recently had some car trouble and was out of town. I didn't now what I was going to do. I called this place and they brought out a tow truck and towed it to their business. They found the problem and it didn't take very long to fix it. They didn't charge me an outragious either. They were great.

5
★★★★★

I recently had some car trouble and was out of town. I didn't now what I was going to do. I called this place and they brought out a tow truck and towed it to their business. They found the problem and it didn't take very long to fix it. They didn't charge me an outragious either. They were great.

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Business Response:

Thank you Laura. We sometimes see out of town travelers who have unexpected problems. We were happy that we could get you back on the road quickly.

Message from Williams Norwalk Tire & Alignment

At Williams Norwalk Tire & Alignment, we feel that safety and honesty are priorities. We realize many people are facing economic difficulties right now. If we find things wrong with your vehicle, we can help you prioritize what needs to be fixed as soon as possible and what can wait. We will never high pressure you into making repairs but we will stress the importance of repairing items that could be safety hazards. If you are looking for a refreshing auto repair experience, give us a call.



For more information about our business, check out our website. There you will find newsletters and blogs with money saving tips, safety advice and more. See reviews (links) and customer testimonials - see what others have to say about us. Find out what our current promotion is and get to know us better.



We look forward to servicing your automotive needs.

More about Williams Norwalk Tire & Alignment

Transmission repair & replace, engine repair & replace, computerized alignments, front end and suspension work, shocks, struts, ball joints, u joints, axles, brakes, exhaust, wheel bearings, tune ups, heating & cooling systems, tires, we also work on classic vehicles.

 

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