Spruce Run Apartments

★★☆☆☆

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I have lived in Spruce Run for 4 years now. I do like my apartment because it's very modern and neutral, however, they have incredibly high water bills and really offer no explanation why. For a two bedroom apartment with one bathroom, I live there full time but not on the weekends and my son lives there part time and we have water bills of $90/month. I AM NOT KIDDING. There are all sorts of little fees that the water billing company charges including a service fee for the billing, a service fee to pay your bill online or on the phone. There is a new City of Cleveland fee that was recently added. If you claim to have two people living in the apartment, you are automatically charged a higher sewer rate (a flat rate from what one of the reps told me). My neighbor across the hall lives alone and has a $100/mo water bill. Maintenance does respond pretty fast. However, for years, we had issues with bugs entering the second bedroom windows and I think that was finally taken care of recently after the window leaked and started to flooded the bedroom. It took several maintenance calls after that but I think the window is fixed. The bugs still enter thru the screens because they are not a proper fit, so they caulked the screens in permanently. Somehow the bugs still enter. Parking is pretty tight by several buildings so it's better to get a garage but those are $35 for a half garage or $70 for a full garage. Watch out for which "view" you select because if you want a view of the pool, they used to charge more for that too.

2
★★☆☆☆

I have lived in Spruce Run for 4 years now. I do like my apartment because it's very modern and neutral, however, they have incredibly high water bills and really offer no explanation why. For a two bedroom apartment with one bathroom, I live there full time but not on the weekends and my son lives there part time and we have water bills of $90/month. I AM NOT KIDDING. There are all sorts of little fees that the water billing company charges including a service fee for the billing, a service fee to pay your bill online or on the phone. There is a new City of Cleveland fee that was recently added. If you claim to have two people living in the apartment, you are automatically charged a higher sewer rate (a flat rate from what one of the reps told me). My neighbor across the hall lives alone and has a $100/mo water bill. Maintenance does respond pretty fast. However, for years, we had issues with bugs entering the second bedroom windows and I think that was finally taken care of recently after the window leaked and started to flooded the bedroom. It took several maintenance calls after that but I think the window is fixed. The bugs still enter thru the screens because they are not a proper fit, so they caulked the screens in permanently. Somehow the bugs still enter. Parking is pretty tight by several buildings so it's better to get a garage but those are $35 for a half garage or $70 for a full garage. Watch out for which "view" you select because if you want a view of the pool, they used to charge more for that too.

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