Teasdale Fenton Crpt Clnng

★★★☆☆
24 Hour Emergency Water Removal & Drying
  • 12145 Centron Pl

    Cincinnati, OH 45246

    Map & Directions
  • 937-434-4301

3.25 8
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Totally Atrocious duct cleaning job! avoid them !...didnt perform the most basic & obvious standard practice of closing off all the vents (...except the one being cleaned on) & did not ' zone off ' (seal off) the system at the air filter, resulting in 80-85% loss of critical vacuum cleaning suction, resulting in poor cleaning of the ducts & allowing for loosened dirt & debris to unnecessarily escape into my home !.... additional uncaring cutting corners every which way in the job performance.... Check NADCA website for Duct Cleaning Info. See there for member contractors in your area...they agree to perform the work to particular standards.

0
★☆☆☆☆

Totally Atrocious duct cleaning job! avoid them !...didnt perform the most basic & obvious standard practice of closing off all the vents (...except the one being cleaned on) & did not ' zone off ' (seal off) the system at the air filter, resulting in 80-85% loss of critical vacuum cleaning suction, resulting in poor cleaning of the ducts & allowing for loosened dirt & debris to unnecessarily escape into my home !.... additional uncaring cutting corners every which way in the job performance.... Check NADCA website for Duct Cleaning Info. See there for member contractors in your area...they agree to perform the work to particular standards.

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Scheduled an appointment and even confirmed the appt. yet no one showed up. Didnt receive a phone call, nothing. When I called to ask where they were I was told I didnt have an appt. and the woman wgot extremely rude, condescending and upset with me, the customer. She offered nothning in the way of a solution only hostility towards me, telling me I should have confirmed the appt., which I DID. I will NEVER use Teasdale Fenton Cleaners again and strongly recommend you dont either. Worst customer service experience I have ever had.

0
★☆☆☆☆

Scheduled an appointment and even confirmed the appt. yet no one showed up. Didnt receive a phone call, nothing. When I called to ask where they were I was told I didnt have an appt. and the woman wgot extremely rude, condescending and upset with me, the customer. She offered nothning in the way of a solution only hostility towards me, telling me I should have confirmed the appt., which I DID. I will NEVER use Teasdale Fenton Cleaners again and strongly recommend you dont either. Worst customer service experience I have ever had.

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When Customers call for cleaning, they are given an estimate of what the cost will be, based on the information they give us. Techs, upon looking at the job, may change the price due to various reasons, including urine treatment, basic odor issues, stain removable etc. It has never been our intention to take advantage of any customer\r
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We would have liked an opportunity to talk with the customer to rectify any issues they may have had. Had the customer called us immediately, we could have gotten to the bottom of the issue.\r
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We would still like to talk with him/her to see if we could find some common ground and keep them as customers; we would also consider a free carpet cleaning on the next cleaning\r
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Customer should call Rick, Operations manager 513-797-0900\r
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It is quite difficult to cure problems when you do not have the opportunity to discuss them with the customer\r

2
★★★★☆

When Customers call for cleaning, they are given an estimate of what the cost will be, based on the information they give us. Techs, upon looking at the job, may change the price due to various reasons, including urine treatment, basic odor issues, stain removable etc. It has never been our intention to take advantage of any customer\r
\r
We would have liked an opportunity to talk with the customer to rectify any issues they may have had. Had the customer called us immediately, we could have gotten to the bottom of the issue.\r
\r
We would still like to talk with him/her to see if we could find some common ground and keep them as customers; we would also consider a free carpet cleaning on the next cleaning\r
\r
Customer should call Rick, Operations manager 513-797-0900\r
\r
It is quite difficult to cure problems when you do not have the opportunity to discuss them with the customer\r

.

the worst experience ever! The company should do more checking on the techs that they send out to represent them. I had to ask them to leave my home. I got another company to do the job for a hundred less than the what Teasdale's tech was trying to get out of me, with all the chemicals treatments. They tried to over charge me for treatment of chemicals i didnt want or need. When the tech finally understood i didn't want all the extras, he got an attitude and became verbally abusive. Teasdale was the most expensive on the chemicals, or at the very least the tech was. They can price the chemicals at whatever they decide based on my research. I will go out of my way to make sure everyone knows not to use this company!

0
★☆☆☆☆

the worst experience ever! The company should do more checking on the techs that they send out to represent them. I had to ask them to leave my home. I got another company to do the job for a hundred less than the what Teasdale's tech was trying to get out of me, with all the chemicals treatments. They tried to over charge me for treatment of chemicals i didnt want or need. When the tech finally understood i didn't want all the extras, he got an attitude and became verbally abusive. Teasdale was the most expensive on the chemicals, or at the very least the tech was. They can price the chemicals at whatever they decide based on my research. I will go out of my way to make sure everyone knows not to use this company!

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We had all the carpets cleaned throughout our house and they practically look brand new now! The guys who cleaned the carpets worked quickly and were careful when moving furniture and did a great job putting everything back in place when finished. We got a great deal too!

2
★★★★★

We had all the carpets cleaned throughout our house and they practically look brand new now! The guys who cleaned the carpets worked quickly and were careful when moving furniture and did a great job putting everything back in place when finished. We got a great deal too!

Pros: Worked quickly, good price & carpets looked great afterwards

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This am we had carpets cleaned and were very satisfied with overall job.

2
★★★★★

This am we had carpets cleaned and were very satisfied with overall job.

Pros: Very professional

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About a month or so ago we had Teasdale Fenton clean our carpets at our home in preparation for our daughter's wedding which was to be at our house. They did a very nice job. As part of the deal, they said that they would come back and reclean the traffic areas of our carpets at a later date for a small fee. We called them to do the relean this week. They did a very nice job. they were very easy to schedule. Showed up right on time, Their worker was very professional, courteous and did a fine job. We were very happy with their work

2
★★★★☆

About a month or so ago we had Teasdale Fenton clean our carpets at our home in preparation for our daughter's wedding which was to be at our house. They did a very nice job. As part of the deal, they said that they would come back and reclean the traffic areas of our carpets at a later date for a small fee. We called them to do the relean this week. They did a very nice job. they were very easy to schedule. Showed up right on time, Their worker was very professional, courteous and did a fine job. We were very happy with their work

Pros: Very fast, courteous, did a good job

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Teasdale Fenton has fast and professional water damage services. They are professional and polite and are quick on the job!

2
★★★★★

Teasdale Fenton has fast and professional water damage services. They are professional and polite and are quick on the job!

Pros: Fast, professional, polite service for water damage

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