Union Savings Bank

★☆☆☆☆
  • 8534 E Kemper Rd

    Cincinnati, OH 45249

    Map & Directions
  • 513-247-0300

About Union Savings Bank

Categories
  • Banks
  • Savings & Loan
  • Home Loans and Mortgages
Details
  • ATM
Hours
M-Th 9am-5pm, F 9am-6pm, Sa 9am-1pm, Su 9am-5pm
Special Offer
Call us today!
Emails
  • rziegelmeyer@usavingsbank.com
Keywords
  • Bank
  • loans
  • mortgages
  • Mortgage Consultants
  • online banking
  • deposit
  • Savings
  • consumer loan
  • commercial loan
  • Financing

Finance

Finance
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After being a perfect customer for 15 years with Union Savings, it took 8 months and counting for them to process a loan application, with the regular checkin for status. Typical excuses.. new system, need additional paperwork, auditors, etc. No accountability, not professional. I will never use them or recommend this bank again. Agree with previous post that 1 star is too many.

1
★☆☆☆☆

After being a perfect customer for 15 years with Union Savings, it took 8 months and counting for them to process a loan application, with the regular checkin for status. Typical excuses.. new system, need additional paperwork, auditors, etc. No accountability, not professional. I will never use them or recommend this bank again. Agree with previous post that 1 star is too many.

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Stay clear of this institution. As a current customer I was treated very poorly. Communication was non-existent. Totally unprofessional. When the VP of Mortgage Lending won't give you a return call, that should tell you something. We will be closing our current loan and will move on to one of the myriad of better institutions that are available.

1
★☆☆☆☆

Stay clear of this institution. As a current customer I was treated very poorly. Communication was non-existent. Totally unprofessional. When the VP of Mortgage Lending won't give you a return call, that should tell you something. We will be closing our current loan and will move on to one of the myriad of better institutions that are available.

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.

My dealings with Union Savings were excellant. I closed in December, 2010, two weeks before the estimated close date. Everything they said they would do they did and in a timely manner. I have bought seven homes over the years and their service was impeccable. They were recommended to me by several people and I have recommended them to others.

5
★★★★★

My dealings with Union Savings were excellant. I closed in December, 2010, two weeks before the estimated close date. Everything they said they would do they did and in a timely manner. I have bought seven homes over the years and their service was impeccable. They were recommended to me by several people and I have recommended them to others.

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STAY AWAY!!! Don't be fooled by their salemanship. Everytime I called them with a question they gave me a salesmen answer, and would never directly answer my question. Also, they denied my loan because of they way they decided to interpet the appraisal. I should also add that after they denied my loan, three days later they charged me credit card $250 for the application fee. I've called and asked them to refund my money, but they won't.

I'm regretting on not reading other reviews before messing with this crooked bank.

In case I forgot to mention....STAY AWAY!!!

1
★☆☆☆☆

STAY AWAY!!! Don't be fooled by their salemanship. Everytime I called them with a question they gave me a salesmen answer, and would never directly answer my question. Also, they denied my loan because of they way they decided to interpet the appraisal. I should also add that after they denied my loan, three days later they charged me credit card $250 for the application fee. I've called and asked them to refund my money, but they won't.

I'm regretting on not reading other reviews before messing with this crooked bank.

In case I forgot to mention....STAY AWAY!!!

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Holy cow, I thought I was the only one that this was happening to. I started the loan process in April and when it still wasn't done in August I fired them and went to a broker who got it done for me in 3 weeks. I'm trying to get my application fee back and have talked to the branch manager, written to the compliant officer and evidently no one at Union Savings knows how to communicate. Next on my list is the president of the corp. and then the BBB/Ombudsman. No way would I ever recommend Union Savings!

1
★☆☆☆☆

Holy cow, I thought I was the only one that this was happening to. I started the loan process in April and when it still wasn't done in August I fired them and went to a broker who got it done for me in 3 weeks. I'm trying to get my application fee back and have talked to the branch manager, written to the compliant officer and evidently no one at Union Savings knows how to communicate. Next on my list is the president of the corp. and then the BBB/Ombudsman. No way would I ever recommend Union Savings!

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.

I completely agree with the other reviews. A 1-star is too high of a rating for Union Savings. We applied for a loan in August, 2010. We have a written approval letter for our loan. We are 3 months into this, and still did not close the loan. They continue to 'string us along' making us 'think' we 'might' get the loan. We do not see how they legally are getting away with this. It has cost us thousands in mortgage payments in the meantime. They are rip-off artists. Stay away if you are smart. Take your business to an honest bank. Check out all the negative feedback about Union Savings Bank Cincinnati on Google. We should have done that before we applied for a loan with them. Any business that does not handle customers in a fair and honest manner deserves to be closed....this needs to be know by others so they don't go through the same thing. If you don't want a headache, to be lied to, to be strung along for months, use a different lending institution. File a complaint with the BBB. They need to be reported.

1
★☆☆☆☆

I completely agree with the other reviews. A 1-star is too high of a rating for Union Savings. We applied for a loan in August, 2010. We have a written approval letter for our loan. We are 3 months into this, and still did not close the loan. They continue to 'string us along' making us 'think' we 'might' get the loan. We do not see how they legally are getting away with this. It has cost us thousands in mortgage payments in the meantime. They are rip-off artists. Stay away if you are smart. Take your business to an honest bank. Check out all the negative feedback about Union Savings Bank Cincinnati on Google. We should have done that before we applied for a loan with them. Any business that does not handle customers in a fair and honest manner deserves to be closed....this needs to be know by others so they don't go through the same thing. If you don't want a headache, to be lied to, to be strung along for months, use a different lending institution. File a complaint with the BBB. They need to be reported.

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.

This bank was working on a loan for nearly 2 months. Every time I checked in with them the response was always "everything is moving along, we'll make closing." 1 day prior to closing the loan was denied due to an "income" issue. This is an issue that should have been checked long before a day prior to close. The buyer is out his earnest money deposit of $1000.00. 2 Realtors are out of a commission. The buyer sold his home and closed and is now homeless and the seller has to start the process over. The loan officer has done this to others as well. Stay clear of these people. They do not have the guts to tell the truth. We should all live within our means and pay cash and put these banks out of business. They are thieves.

1
★☆☆☆☆

This bank was working on a loan for nearly 2 months. Every time I checked in with them the response was always "everything is moving along, we'll make closing." 1 day prior to closing the loan was denied due to an "income" issue. This is an issue that should have been checked long before a day prior to close. The buyer is out his earnest money deposit of $1000.00. 2 Realtors are out of a commission. The buyer sold his home and closed and is now homeless and the seller has to start the process over. The loan officer has done this to others as well. Stay clear of these people. They do not have the guts to tell the truth. We should all live within our means and pay cash and put these banks out of business. They are thieves.

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.

Do not trust their mortgage loan officers or underwriters.
I was the seller of a home that was under contract with a buyer who had a pre approval letter from Union Savings. We went under contract on June 2nd and July 20th (3 days before closing)we were told that the VA caught something that the bank knew about on the buyers credit. I am not sure how this buyer was allowed to proceed with his loan application. Even if the loan officer overlooked the issue, wouldn't it be caught by their underwriter? Needless to say there is a vet with no home, our family who did not sell and therefore could not buy and 3 real estate agents that missed their commission on this sale. What did the bank do to help? They offered the buyer a loan if he had 20% down. Worst of all the loan officer that knew about the buyers credit issues is still working as a loan officer. Buyer and seller beware. There is something not right about this situation. I also waited for Bingman to call back and never heard from her.

1
★☆☆☆☆

Do not trust their mortgage loan officers or underwriters.
I was the seller of a home that was under contract with a buyer who had a pre approval letter from Union Savings. We went under contract on June 2nd and July 20th (3 days before closing)we were told that the VA caught something that the bank knew about on the buyers credit. I am not sure how this buyer was allowed to proceed with his loan application. Even if the loan officer overlooked the issue, wouldn't it be caught by their underwriter? Needless to say there is a vet with no home, our family who did not sell and therefore could not buy and 3 real estate agents that missed their commission on this sale. What did the bank do to help? They offered the buyer a loan if he had 20% down. Worst of all the loan officer that knew about the buyers credit issues is still working as a loan officer. Buyer and seller beware. There is something not right about this situation. I also waited for Bingman to call back and never heard from her.

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.

20+ years of being a good customer (translates to never missing a payment) doesn't qualify for a call back from VP Bingaman regarding an important question. Find another lender who values your money

1
★☆☆☆☆

20+ years of being a good customer (translates to never missing a payment) doesn't qualify for a call back from VP Bingaman regarding an important question. Find another lender who values your money

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Message from Union Savings Bank

Are you planning to purchase a new home? Home buyers can take advantage of the professional mortgage services at Union Savings Bank located on the corner of Kemper and Montgomery roads. Their financial team is dedicated to serving clients across Cincinnati, OH, and the surrounding area.



Their experienced mortgage consultants are dedicated to finding the right loan at the lowest rate for you and your family. Their mortgages range from fixed and adjustable rate to balloon and FHA loans. They will work tirelessly to make sure your loan process runs smoothly all the way through to the signing of your closing paperwork. For your convenience, continue to access your loan information on their user-friendly online banking.



In addition to mortgages for single family homes, they provide financing on condos and multi-family properties up to 200 units. Trying to save for a home, car or retirement? As a full-service bank, clients can also open savings, checking and IRA accounts.



Let the knowledgeable personal bankers at Union Savings Bank assist you in financing your home. Call them today at (513) 247-0300 to schedule an appointment or visit them online.







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