Economic Appliance Service

★★★☆☆
  • 4156 West Broad Street

    Columbus, OH 43228

    Map & Directions
  • 614-279-2501

About Economic Appliance Service

Categories
  • Appliance Repair
  • Household Appliances
  • Dishwashers
Details
  • Dishwasher Repair
  • Oven Repair
  • Refrigerator Repair
  • Washer & Dryer Repair
Hours
Special Offer
Call Us Today

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Still have a problem with my oven, but Brenda has gone above and beyond to help us out and has someone coming tomorrow. She is fantastic!

1
★★☆☆☆

Still have a problem with my oven, but Brenda has gone above and beyond to help us out and has someone coming tomorrow. She is fantastic!

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I called and made an appointment to have my washer looked at. They made an appointment for between 12 and 5. My husband took the day off work to wait for the repairman. Instead of coming to our house as arranged, they called my cell phone. I missed the call, but called the office within 20 minutes of their call. They told me the repairman was 'no longer in my area' and so wouldn't be coming at all that day! I explained that my husband had taken off work to be there and they couldn't have cared less. I was very unhappy with the receptionist/dispatcher who answered their phone...she clearly has no interest in customer service. I told them not to bother coming another time, I would find another company. At the time I was furious they would waste OUR time, but now I think I might have dodged a bullet, based on the other reviews I have found. Would NOT recommend!!!

0
★☆☆☆☆

I called and made an appointment to have my washer looked at. They made an appointment for between 12 and 5. My husband took the day off work to wait for the repairman. Instead of coming to our house as arranged, they called my cell phone. I missed the call, but called the office within 20 minutes of their call. They told me the repairman was 'no longer in my area' and so wouldn't be coming at all that day! I explained that my husband had taken off work to be there and they couldn't have cared less. I was very unhappy with the receptionist/dispatcher who answered their phone...she clearly has no interest in customer service. I told them not to bother coming another time, I would find another company. At the time I was furious they would waste OUR time, but now I think I might have dodged a bullet, based on the other reviews I have found. Would NOT recommend!!!

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We have Fisher and Payat washer and dryer, which are made in New Zealand, so we were a little skeptical about a brokered service company, but Jake, the technician they sent out, was very knowledgeable about the product, fixed it in a few minutes, but went on to inspect the entire washer before he left. The company responded quickly, charged only the service call fee, and were there the next day. We are very pleased.

2
★★★★★

We have Fisher and Payat washer and dryer, which are made in New Zealand, so we were a little skeptical about a brokered service company, but Jake, the technician they sent out, was very knowledgeable about the product, fixed it in a few minutes, but went on to inspect the entire washer before he left. The company responded quickly, charged only the service call fee, and were there the next day. We are very pleased.

Pros: Excellent product knowledge

Cons: What are the drawbacks?

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