Charter Property Group

★★★☆☆

About Charter Property Group

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Real Estate

Real Estate
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I just moved out from Still water i had a hard time leaving there, for one i had no lease for this year my lease ended on 1/31/2011. I was told that they was not giving new ones yet they wanted people to pay the 25.00 for maintenance care

3
★★★★★

I just moved out from Still water i had a hard time leaving there, for one i had no lease for this year my lease ended on 1/31/2011. I was told that they was not giving new ones yet they wanted people to pay the 25.00 for maintenance care

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I submitted my 30 day notice of intent to vacate on 4/3/09. I received a call from Miss Maria on 4/6/09 saying that it would be fine if I stayed at Stillwater if nothing came of my new apartment search. If not, my move would be 5/4/09. I called the office on 5/1/09 after I picked up my keys to my new place and told them I would be moving 5/4/09 and would be completely out before 5/8/09 since I would like to clean and make sure everything was properly in order at my departure. However, Ms. Debbie called about 4:30 on 5/1/09 and says, "I have some bad news, if you don't move out today I will have to charge you for May's rent." I asked her about the grace period and the information Ms. Maria gave on 4/6 concerning my 30 day notice and she said it did not matter b/c I signed my lease. True enough but why would they wait until 5/1/09 to tell me to move out?? I was furious but I quickly and politley complied. I took her the keys. She asked if I still had to get my stuff out and I responded yes, I still have to pack. I got packed and moved the same day. Even though it was about to rain I moved all of my things out to our uncovered pick up truck and trailer. It begins to rain and I lost my couches. Everything got wet, but it was somewhat salvageable. I have to get my mattress, box, spring and dinette chairs steam cleaned and reupholstered b/c of the rain. My aggravation with the situation is the heartless, inconsiderate and disrespectful manner in which I was treated by Debbie Kobernaus. I have called her superiors and have yet to receive response so the next call they will receive will be my attorney's. If I requested May 4th as a move out date and it was not in compliance with my lease, I should have been informed prior to May 1st or at least extended the courtesy of a proration since the weather was not conducive for a move. I am requesting my security deposit in full so I can purchase new furniture. After all of that, I did as she asked and left the apartment beautifully. I can at least get some of my money back, if not all of it. That was a horrible way to be treated since I have never had anything bad to say about Stillwater Park Apartments until now!! Debbie should not be in customer service if she does not like the species which make for customers, PEOPLE, Human Beings. Absolutely ridiculous. But I am glad God was able to show me how much He lives in me because if it were not for Him and His hand on my life, I would have mangled her for sure. I hope she gets saved because of the way my response to her ignorance reflected that God really is real. I pray He blesses her and not curses her b/c that was foul!

1
★★☆☆☆

I submitted my 30 day notice of intent to vacate on 4/3/09. I received a call from Miss Maria on 4/6/09 saying that it would be fine if I stayed at Stillwater if nothing came of my new apartment search. If not, my move would be 5/4/09. I called the office on 5/1/09 after I picked up my keys to my new place and told them I would be moving 5/4/09 and would be completely out before 5/8/09 since I would like to clean and make sure everything was properly in order at my departure. However, Ms. Debbie called about 4:30 on 5/1/09 and says, "I have some bad news, if you don't move out today I will have to charge you for May's rent." I asked her about the grace period and the information Ms. Maria gave on 4/6 concerning my 30 day notice and she said it did not matter b/c I signed my lease. True enough but why would they wait until 5/1/09 to tell me to move out?? I was furious but I quickly and politley complied. I took her the keys. She asked if I still had to get my stuff out and I responded yes, I still have to pack. I got packed and moved the same day. Even though it was about to rain I moved all of my things out to our uncovered pick up truck and trailer. It begins to rain and I lost my couches. Everything got wet, but it was somewhat salvageable. I have to get my mattress, box, spring and dinette chairs steam cleaned and reupholstered b/c of the rain. My aggravation with the situation is the heartless, inconsiderate and disrespectful manner in which I was treated by Debbie Kobernaus. I have called her superiors and have yet to receive response so the next call they will receive will be my attorney's. If I requested May 4th as a move out date and it was not in compliance with my lease, I should have been informed prior to May 1st or at least extended the courtesy of a proration since the weather was not conducive for a move. I am requesting my security deposit in full so I can purchase new furniture. After all of that, I did as she asked and left the apartment beautifully. I can at least get some of my money back, if not all of it. That was a horrible way to be treated since I have never had anything bad to say about Stillwater Park Apartments until now!! Debbie should not be in customer service if she does not like the species which make for customers, PEOPLE, Human Beings. Absolutely ridiculous. But I am glad God was able to show me how much He lives in me because if it were not for Him and His hand on my life, I would have mangled her for sure. I hope she gets saved because of the way my response to her ignorance reflected that God really is real. I pray He blesses her and not curses her b/c that was foul!

Pros: Miss Maria

Cons: Miss Debbie

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Charter Property Group manages Stillwater Park Apartments, Dayton, Ohio charges additional $20.00 -$25.00 each month to rent starting October to March of each year for removal of snow from parking lot/sidewalks. Snow doesn't actual start in the December-January time frame, Can you remember when it snow in March? Can you rmember when it snow in October/Novemeber? Removal of snow at Stillwater Park Apartments from parking lots/side walks is seldom done/not at all. Tenants fallen on their parking lots/sidewalks. Charter Property Group/Stillwater Park Apartments pays for the heat? Does additional $20.00-$25.00 charge during October-March paid toward the heat? So, actually pays the heat? Charter Property Group/ Stillwater Park Apartments / or the tenant? Stillwater Park Apartment management keep the heat low during winter months, tenants complaint to Stillwater Park Apartment management to adjust heat higher. Lighting is very poor in parking lots during the night. Elderly tenants majority live at Stillwater Park Apartmnets but Charter Property Group/Stillwater Park Apartment management doesn't care for their safety during winter months not removing snow from parking lots/sidewalks. Majority of Stillwater Park Apartments tenants are Black, does Charter Property Group treats their tenants in their other apartments in providing poor response time of repairing things, the non friendly, courteous, helpful of maintenenance personel and office personnel (Debbie), and non removal of snow from their sidewalks/parking lots the same? Complaints sent/photos, 2007,2008,2009 provided to City of Dayton, OH/Harriston Township, OH showing snow 3-4 + inches had not been removed from Stillwater Park Apartments sidewalks over a week .

1
★★☆☆☆

Charter Property Group manages Stillwater Park Apartments, Dayton, Ohio charges additional $20.00 -$25.00 each month to rent starting October to March of each year for removal of snow from parking lot/sidewalks. Snow doesn't actual start in the December-January time frame, Can you remember when it snow in March? Can you rmember when it snow in October/Novemeber? Removal of snow at Stillwater Park Apartments from parking lots/side walks is seldom done/not at all. Tenants fallen on their parking lots/sidewalks. Charter Property Group/Stillwater Park Apartments pays for the heat? Does additional $20.00-$25.00 charge during October-March paid toward the heat? So, actually pays the heat? Charter Property Group/ Stillwater Park Apartments / or the tenant? Stillwater Park Apartment management keep the heat low during winter months, tenants complaint to Stillwater Park Apartment management to adjust heat higher. Lighting is very poor in parking lots during the night. Elderly tenants majority live at Stillwater Park Apartmnets but Charter Property Group/Stillwater Park Apartment management doesn't care for their safety during winter months not removing snow from parking lots/sidewalks. Majority of Stillwater Park Apartments tenants are Black, does Charter Property Group treats their tenants in their other apartments in providing poor response time of repairing things, the non friendly, courteous, helpful of maintenenance personel and office personnel (Debbie), and non removal of snow from their sidewalks/parking lots the same? Complaints sent/photos, 2007,2008,2009 provided to City of Dayton, OH/Harriston Township, OH showing snow 3-4 + inches had not been removed from Stillwater Park Apartments sidewalks over a week .

 

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