Mario's International Spa

★★★★☆
  • 26300 CEDAR Rd Ste 1004

    Cleveland, OH 44122

    Map & Directions
  • 216-514-6772

About Mario's International Spa

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Personal Services
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On our 22nd honeymoon, we used the "SpaScape" package - $499 - on March 10, 2012, which was to include 1 night's accomodation, two full hour massages, sauna, dinner and breakfast. My wife received an excellent massage from Anthony; my own

3
★★★★★

On our 22nd honeymoon, we used the "SpaScape" package - $499 - on March 10, 2012, which was to include 1 night's accomodation, two full hour massages, sauna, dinner and breakfast. My wife received an excellent massage from Anthony; my own

.

Last year my husband bought me a gift card for a massage. Unfortunately, I ended up having a hysterectomy in the meantime and my card expired. Apparently, "promotional" gift cards expire in 6 months from the purchase date. I contacted the

3
★★★★★

Last year my husband bought me a gift card for a massage. Unfortunately, I ended up having a hysterectomy in the meantime and my card expired. Apparently, "promotional" gift cards expire in 6 months from the purchase date. I contacted the

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Bad service and rude staff. When I needed to talk with management, even the guy answering the phones was rude and refused to put me in contact with management. I wouldn't send my worst enemy to this place. Ignore the hype. This place stinks.

0
★☆☆☆☆

Bad service and rude staff. When I needed to talk with management, even the guy answering the phones was rude and refused to put me in contact with management. I wouldn't send my worst enemy to this place. Ignore the hype. This place stinks.

Pros: none

Cons: see below

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A friend gave me her gift voucher for Mario's Int Spa because she was moving out of town and could not use it, what a blessing in disguise. I used it for a 1 hour massage at the Mario's in the Fairlawn Wellness Center, what a fantastic gift I gave myself !!!!! I was treated like royalty by the whole staff anything that I asked for I believe they would have made sure that I received it.
When I arrived at the spa they gave me a choice of a female or a male therapist. I did choose a male, the therapist helped me relax and he made the environment very friendly and warm. Not only was it the best massage I've ever had, but he paid special attention to all the problem areas that I mentioned to him at the beginning. After a heavenly hour of pure bliss and relaxation the therapist waited outside the door of the room and had ice cold water ready for me when I came out. "Total Pampering" I will go back to Mario's and if all there employees are like that I will spend my money there instead of other spas.. Thank You to the whole staff !!!!

2
★★★★★

A friend gave me her gift voucher for Mario's Int Spa because she was moving out of town and could not use it, what a blessing in disguise. I used it for a 1 hour massage at the Mario's in the Fairlawn Wellness Center, what a fantastic gift I gave myself !!!!! I was treated like royalty by the whole staff anything that I asked for I believe they would have made sure that I received it.
When I arrived at the spa they gave me a choice of a female or a male therapist. I did choose a male, the therapist helped me relax and he made the environment very friendly and warm. Not only was it the best massage I've ever had, but he paid special attention to all the problem areas that I mentioned to him at the beginning. After a heavenly hour of pure bliss and relaxation the therapist waited outside the door of the room and had ice cold water ready for me when I came out. "Total Pampering" I will go back to Mario's and if all there employees are like that I will spend my money there instead of other spas.. Thank You to the whole staff !!!!

Pros: highly skilled staff

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Do not get a haircut here under any circumstances. The stylist totally disregarded what I asked for and ruined my hair. On top of it all, she accused me of not knowing what I was talking about when I specified what I needed. Every other stylist I've ever consulted has known exactly what I meant when I described the style I wanted. (I'm also an Ivy League grad and law student, so I consider myself to have a reasonably good command of the English language.) Unfortunately, I was only there because I travel a lot and I'm just in town briefly, but I really needed a trim--otherwise I would return and demand my money back.

0
★☆☆☆☆

Do not get a haircut here under any circumstances. The stylist totally disregarded what I asked for and ruined my hair. On top of it all, she accused me of not knowing what I was talking about when I specified what I needed. Every other stylist I've ever consulted has known exactly what I meant when I described the style I wanted. (I'm also an Ivy League grad and law student, so I consider myself to have a reasonably good command of the English language.) Unfortunately, I was only there because I travel a lot and I'm just in town briefly, but I really needed a trim--otherwise I would return and demand my money back.

Cons: Very expensive, but terrible

.

I've been to several Mario's Spa locations for several different services. The pedicures are average and the women who give them sit and gossip with one another while doing your pedicure, which does not make for a relaxing experience. In Aurora, a very charming location, the massages are terrible. In fact, one full-body massage left me incredibly sore and bruised the next day. The facility could be nice, but is not kept up very well. The masseurs/masseuses use a nice lotion while massaging you, but they always add it into your hair and also use it to massage your face, so you leave with goopy white lotion that has greased your hair and a sticky mess on your face. Why they do this to your face when you have a body massage is something I will never understand. The staff is always confused about pricing and their website is horribly designed. Despite the convenience, I plan to never visit another Mario's again.

1
★★★☆☆

I've been to several Mario's Spa locations for several different services. The pedicures are average and the women who give them sit and gossip with one another while doing your pedicure, which does not make for a relaxing experience. In Aurora, a very charming location, the massages are terrible. In fact, one full-body massage left me incredibly sore and bruised the next day. The facility could be nice, but is not kept up very well. The masseurs/masseuses use a nice lotion while massaging you, but they always add it into your hair and also use it to massage your face, so you leave with goopy white lotion that has greased your hair and a sticky mess on your face. Why they do this to your face when you have a body massage is something I will never understand. The staff is always confused about pricing and their website is horribly designed. Despite the convenience, I plan to never visit another Mario's again.

Pros: cute location in Aurora, quick appointment booking.

Cons: dirty, not relaxing, not enjoyable.

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I wanted a pedicure right away and they were able to get me just what I wanted in a mere ten minutes. My pedicurist was friendly and the consummate professional. The lime-sugar scrub was aromatically therapeutic. A very relaxing and pleasant experience. I'm going to tell all of my friends in town about it!

2
★★★★★

I wanted a pedicure right away and they were able to get me just what I wanted in a mere ten minutes. My pedicurist was friendly and the consummate professional. The lime-sugar scrub was aromatically therapeutic. A very relaxing and pleasant experience. I'm going to tell all of my friends in town about it!

Pros: the staff's professionalism

 

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