Pool-Aide Inc

★★★☆☆
  • 151 Lavaca St

    Austin, TX 78701

    Map & Directions
  • 512-666-9689

About Pool-Aide Inc

Categories
  • Swimming Pool Contractors
  • Pool Service
Hours
Monday: 07:30 AM - 06:00 PM
Tuesday: 07:30 AM - 06:00 PM
Wednesday: 07:30 AM - 06:00 PM
Thursday: 07:30 AM - 06:00 PM
Friday: 07:30 AM - 06:00 PM
Saturday: Closed
Sunday: Closed

Home & Garden

Home & Garden
More choices in Austin:
Resultset_next

Weekly Austin Pool Cleaning

3000 North Interstate 35 #900 Austin, TX

Resultset_next

Hyde Park Lawn Services, LLC

202 East 45th Austin, TX

3.0 2
Hi! Sign in to let us know how Pool-Aide Inc was?
Write a Review
.

I've used Pool Aide for over 15 years and have no complaints about their service. Whenever pool problems occur they are prompt in their service and advice. The company and the employees are first rate with their weekly visits. Highly recommended.

5
★★★★★

I've used Pool Aide for over 15 years and have no complaints about their service. Whenever pool problems occur they are prompt in their service and advice. The company and the employees are first rate with their weekly visits. Highly recommended.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Avoid this company if at all possible!

I used them for about 2 years. They weren't consistent in their schedule. Sometimes they'd show up every week, sometimes there would be a few weeks break for no apparent reason and no communication (yet I was still billed monthly regardless).

The WORST thing however was one night we had a wind storm and about 3-4 of my neighbors shingles blew into my pool. I noticed in the morning and was planning to pull them out when I returned home from work that day. However, Pool Aide came by that day and pulled them out for me. I then got a BILL for $150! I called to see what the bill was for and they said it was to remove shingles from the pool. I asked if there had been damage or if there was something I was missing, and they said no, just removed a few shingles from the pool. I asked them if they tried to call me before performing such an "expensive service" and they said no.

I told them that I refused to pay such a large amount for merely pulling shingles out of a pool when they had made NO attempt to contact me to get my approval to do the service in the first place. I was then called SEVERAL obscene names by the OWNER of the company.

Needless to say, I never paid the money and I sent them several registered letters explaining the situation (all of which were returned to sender).

Avoid these people! I can't say the same thing would happen to you, but this situation was handled SO poorly, I would never want to even take a chance at it happening again!

1
★☆☆☆☆

Avoid this company if at all possible!

I used them for about 2 years. They weren't consistent in their schedule. Sometimes they'd show up every week, sometimes there would be a few weeks break for no apparent reason and no communication (yet I was still billed monthly regardless).

The WORST thing however was one night we had a wind storm and about 3-4 of my neighbors shingles blew into my pool. I noticed in the morning and was planning to pull them out when I returned home from work that day. However, Pool Aide came by that day and pulled them out for me. I then got a BILL for $150! I called to see what the bill was for and they said it was to remove shingles from the pool. I asked if there had been damage or if there was something I was missing, and they said no, just removed a few shingles from the pool. I asked them if they tried to call me before performing such an "expensive service" and they said no.

I told them that I refused to pay such a large amount for merely pulling shingles out of a pool when they had made NO attempt to contact me to get my approval to do the service in the first place. I was then called SEVERAL obscene names by the OWNER of the company.

Needless to say, I never paid the money and I sent them several registered letters explaining the situation (all of which were returned to sender).

Avoid these people! I can't say the same thing would happen to you, but this situation was handled SO poorly, I would never want to even take a chance at it happening again!

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Pool-Aide Inc

Our company provides Pool Services, Pool Cleaning, Pool Maintenance and Swimming Pool Repair Services in Austin, TX

More about Pool-Aide Inc

Pool Services, Pool Cleaning, Pool Maintenance, Pool Repair Service, Swimming Pool Repair Service

Articles and Advice

 

Wait, you're the expert.

If you've been to or used Pool-Aide Inc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review