Security First Alarm

★★★★★
  • 515 NW Saltzman #825

    Portland, OR 97229

    Map & Directions
  • 503-296-9100

About Security First Alarm

Categories
  • Security Systems Consultants
  • Fire & Safety Consultants
  • Fire Protection Consultants
  • Security Systems
  • Alarm Monitoring
Hours
Monday: 08:00 AM - 06:00 AM
Tuesday: 08:00 AM - 06:00 AM
Wednesday: 08:00 AM - 06:00 AM
Thursday: 08:00 AM - 06:00 AM
Friday: 08:00 AM - 06:00 AM
Saturday: 09:00 AM - 05:00 PM
Sunday: 09:00 AM - 05:00 PM

Business Services

Business Services
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5.0 3
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We had our alarm system installed for a few weeks now. To date, service has been great and the price was much cheaper than anyone else we talked to. The cost is lower than anyone else and better service than we've had with past alarm companies. They walked through out whole house and recommended options based on our lifestyle. They did not push the most expensive stuff. They clearly explained all our options and the pros and cons for each so that we can make the best decision for ourselves.

Since our install, we have had issues with our Comcast Wireless system which was affecting our alarm. When we changed modems, which meant the alarm system had to be reconnected to our new modem. They were at our house in less than 2 hours to do it. When we had more issues with Comcast, which in turn created problems for our alarm, they came back out the same day and proposed a permanent solution which worked really well for us. We have also set off our alarm by accident twice already. The monitoring company was very quick to call the numbers we provided in the order we provided. This kind of service is hard to find these days.

5
★★★★★

We had our alarm system installed for a few weeks now. To date, service has been great and the price was much cheaper than anyone else we talked to. The cost is lower than anyone else and better service than we've had with past alarm companies. They walked through out whole house and recommended options based on our lifestyle. They did not push the most expensive stuff. They clearly explained all our options and the pros and cons for each so that we can make the best decision for ourselves.

Since our install, we have had issues with our Comcast Wireless system which was affecting our alarm. When we changed modems, which meant the alarm system had to be reconnected to our new modem. They were at our house in less than 2 hours to do it. When we had more issues with Comcast, which in turn created problems for our alarm, they came back out the same day and proposed a permanent solution which worked really well for us. We have also set off our alarm by accident twice already. The monitoring company was very quick to call the numbers we provided in the order we provided. This kind of service is hard to find these days.

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The estimate and installation went very well. First, when I called, a person answered the phone, no phone tree. The woman was very helpful in explaining their system. She was able to come out right before a holiday weekend to discuss our alarm options. She didn't necessarily recommend the most expensive option. She asked about our lifestyle and recommended options and setups based on how we lived. She really cared about getting us something that would work for us. The installation was the following week. They were on time. They did have to come back to finish, but that was our fault because we didn't have wifi yet. They came back 2 days later.

We have a ranch style house with tons of doors and windows. The cost was 1/3 - 1/2 of everyone else we called. They offered us all doors and one motion sensor, free installation, free system, and windows and extra motion sensors at cost. Plus, the direct phone number of your "agent" you work with in case you need anything.


We haven't had an alarm (false or real) to try out the system yet, but so far we are very pleased with the experience.

5
★★★★★

The estimate and installation went very well. First, when I called, a person answered the phone, no phone tree. The woman was very helpful in explaining their system. She was able to come out right before a holiday weekend to discuss our alarm options. She didn't necessarily recommend the most expensive option. She asked about our lifestyle and recommended options and setups based on how we lived. She really cared about getting us something that would work for us. The installation was the following week. They were on time. They did have to come back to finish, but that was our fault because we didn't have wifi yet. They came back 2 days later.

We have a ranch style house with tons of doors and windows. The cost was 1/3 - 1/2 of everyone else we called. They offered us all doors and one motion sensor, free installation, free system, and windows and extra motion sensors at cost. Plus, the direct phone number of your "agent" you work with in case you need anything.


We haven't had an alarm (false or real) to try out the system yet, but so far we are very pleased with the experience.

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Rick and his team came out yesterday and installed my new security system. I can see everything that happens on the premises of my business from home and here at the office. This provides major peace of mind. It is likely going to save me more than it costs ?? also I noticed Rick answers his phone every time I call and I haven??t thrown a question his way he hasn??t been able to answer. Go team!

5
★★★★★

Rick and his team came out yesterday and installed my new security system. I can see everything that happens on the premises of my business from home and here at the office. This provides major peace of mind. It is likely going to save me more than it costs ?? also I noticed Rick answers his phone every time I call and I haven??t thrown a question his way he hasn??t been able to answer. Go team!

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Business Response:

Thank you very much for your feedback. We try to answer every phone call as soon as possible. Luckily most of the phone calls are all about features and not about service. We pride ourselves in doing it right the first time and always being available afterwords.

Message from Security First Alarm

We give you a more personal relationship with the same big security company services. Because when your home security alarm goes of, you need to know who will pick up the phone. We also install all our security and fire systems right the first time. But if their is ever a need for service or your annual fire confidence test we will be there. If you need some consulting advice we design, install, repair, maintain, monitor and do just about everything for security and fire safety.

More about Security First Alarm

We are your Portland Oregon home and business security and fire system supplier. We design, install, monitor, repair, and maintain it all. This is a skill set that very few have.

 

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