Avalon Rosewalk Apartments

★★☆☆☆
  • 3601 Copperfield Dr.

    San Jose, CA 95136

    Map & Directions
  • 866-283-2488

About Avalon Rosewalk Apartments

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Do you like paying for a gated community only to have the gates constantly having issues and your car broken into? What about having your air condition go out in 100 degree weather, only to wait two weeks for a replacement unit and have the people replacing it come in and track dirt from one end of the place to the other? Maybe you enjoy pipes bursting and sewage being spewed from your sink destroying all the items in your bathroom? I bet you'd also enjoy a community manager that has no idea what customer service is and acts like she did you a favor by taking care of your issues (yes Shannon I'm talking about you). Then I highly suggest you live at an Avalon Community, specifically the Avalon Rosewalk.

From day one we should have known it was bad juju or something when we couldn't even get in to out apartment because maintenance forgot to properly lock and key it. Do not let the lovely floor plans and very sweet leasing staff confuse you. This place can only be described as hell on earth. You pay a premium in San Jose for a gated community, with in unit washer dryer, and central AC/heat. But please do your research. The back part of the complex is centrally located near a Home Depot where the day laborers are lined up 7 days a week and do not care one but how early it is, they will be loud. Oh and if you come home in the evening you get the lovely view of them pounding beers waiting for work or if you are really lucky them peeing on the fence and if your a woman, or a curvy man you will get cat called walking across the street for some coffee.
You can also bet on having your car being water damaged if you do not wash it nearly daily because of the sprinkler systems there, they spray directly on to the vehicles (regular or carport parking) and no matter how many times you request for them to be pointed another way, they will not oblige.

Thank God we only signed a 11 month lease because we were new to California, the last few months have been horrible. Between the AC, pipes and my car get broken in to. Let me clarify that the maintenance staff will respond quickly to your issue but don't expect it to be fixed right the first time around. I did have to track people down to have things communicated and it was only after having a million issues I dealt with Kevin who was nothing but pleasant and attentive. The leasing office ladies and the gentleman that works there were always sweet and as helpful as they could be but let's face it they only have so much they can do. Ew and I hope you never ever have to deal with Shannon, she was so rude and just unpleasant the one time I actually got the "pleasure" of speaking with her which was after calling Avalon's regional offices and them MAKING her call me back. She clearly hates her job, and it shows.

Lastly, please do not expect leaving with your full deposit back. It took me kicking and screaming practically to get a "touch up" paint fee waived. The excuse? It's not normal wear and tear if you've lived in the place for less than two years. I wonder how many residents actually re sign when the hike up the rent $300. What a joke, do not be fooled. They NEED people to rent there, the apartment next door to me was vacant for 7/11 months we lived there. Maybe it was because of the pipe issues? Maybe it's not actually liveable? Maybe people have smarted up and read reviews, I wish I had.

I recommend if you are looking in the San Jose area you check out Fruitdale Station or some newer complexes in the San Jose area

So no, I do not recommend any Avalon property...ever...in life.

1
★☆☆☆☆

Do you like paying for a gated community only to have the gates constantly having issues and your car broken into? What about having your air condition go out in 100 degree weather, only to wait two weeks for a replacement unit and have the people replacing it come in and track dirt from one end of the place to the other? Maybe you enjoy pipes bursting and sewage being spewed from your sink destroying all the items in your bathroom? I bet you'd also enjoy a community manager that has no idea what customer service is and acts like she did you a favor by taking care of your issues (yes Shannon I'm talking about you). Then I highly suggest you live at an Avalon Community, specifically the Avalon Rosewalk.

From day one we should have known it was bad juju or something when we couldn't even get in to out apartment because maintenance forgot to properly lock and key it. Do not let the lovely floor plans and very sweet leasing staff confuse you. This place can only be described as hell on earth. You pay a premium in San Jose for a gated community, with in unit washer dryer, and central AC/heat. But please do your research. The back part of the complex is centrally located near a Home Depot where the day laborers are lined up 7 days a week and do not care one but how early it is, they will be loud. Oh and if you come home in the evening you get the lovely view of them pounding beers waiting for work or if you are really lucky them peeing on the fence and if your a woman, or a curvy man you will get cat called walking across the street for some coffee.
You can also bet on having your car being water damaged if you do not wash it nearly daily because of the sprinkler systems there, they spray directly on to the vehicles (regular or carport parking) and no matter how many times you request for them to be pointed another way, they will not oblige.

Thank God we only signed a 11 month lease because we were new to California, the last few months have been horrible. Between the AC, pipes and my car get broken in to. Let me clarify that the maintenance staff will respond quickly to your issue but don't expect it to be fixed right the first time around. I did have to track people down to have things communicated and it was only after having a million issues I dealt with Kevin who was nothing but pleasant and attentive. The leasing office ladies and the gentleman that works there were always sweet and as helpful as they could be but let's face it they only have so much they can do. Ew and I hope you never ever have to deal with Shannon, she was so rude and just unpleasant the one time I actually got the "pleasure" of speaking with her which was after calling Avalon's regional offices and them MAKING her call me back. She clearly hates her job, and it shows.

Lastly, please do not expect leaving with your full deposit back. It took me kicking and screaming practically to get a "touch up" paint fee waived. The excuse? It's not normal wear and tear if you've lived in the place for less than two years. I wonder how many residents actually re sign when the hike up the rent $300. What a joke, do not be fooled. They NEED people to rent there, the apartment next door to me was vacant for 7/11 months we lived there. Maybe it was because of the pipe issues? Maybe it's not actually liveable? Maybe people have smarted up and read reviews, I wish I had.

I recommend if you are looking in the San Jose area you check out Fruitdale Station or some newer complexes in the San Jose area

So no, I do not recommend any Avalon property...ever...in life.

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Man, myself and a roommate lived in this place for under a year. It was a horrible experience. First, two months in they tear up the sidewalk right outside our windows. Then, they drill holes in my bedroom wall from the outside saying it was an accident This is their email

"The reason we have attempted to contact you is due to a possible drywall issue in your apartment. It is possible that by accident, one of our vendors damaged the drywall in the bedroom area of your apartment"

Then, few weeks after this the a pipe bust upstairs and leaked into our apartment. Then, they changed the policy that rent had to be mailed accross the states. When we did this, we would incur late charges. Even though we sent WELL IN ADVANCE. We complained a got a $500 rent credit but not enough to make us stay. We gave thirty day notice and moved. Was a horrible experience, they are attemtping to collect money for damage to the carpet they caused with the leak. How nice is that! Good luck

1
★☆☆☆☆

Man, myself and a roommate lived in this place for under a year. It was a horrible experience. First, two months in they tear up the sidewalk right outside our windows. Then, they drill holes in my bedroom wall from the outside saying it was an accident This is their email

"The reason we have attempted to contact you is due to a possible drywall issue in your apartment. It is possible that by accident, one of our vendors damaged the drywall in the bedroom area of your apartment"

Then, few weeks after this the a pipe bust upstairs and leaked into our apartment. Then, they changed the policy that rent had to be mailed accross the states. When we did this, we would incur late charges. Even though we sent WELL IN ADVANCE. We complained a got a $500 rent credit but not enough to make us stay. We gave thirty day notice and moved. Was a horrible experience, they are attemtping to collect money for damage to the carpet they caused with the leak. How nice is that! Good luck

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My daughter and I have been happy living at Avalon Rosewalk Apartments for 2+ years. The apartments have an excellent floor plan and are spacious. The amenities are wonderful and the landscape is beautiful. There are many opportunities to meet neighbors with community barbecues, holiday parties and other events that management organizes. The maintenance team is friendly and responds to work orders usually within 24 hours. One drawback is rent increases yearly by 10% which makes it difficult. Our overall experience at Avalon Rosewalk Apartments has been positive.

4
★★★★☆

My daughter and I have been happy living at Avalon Rosewalk Apartments for 2+ years. The apartments have an excellent floor plan and are spacious. The amenities are wonderful and the landscape is beautiful. There are many opportunities to meet neighbors with community barbecues, holiday parties and other events that management organizes. The maintenance team is friendly and responds to work orders usually within 24 hours. One drawback is rent increases yearly by 10% which makes it difficult. Our overall experience at Avalon Rosewalk Apartments has been positive.

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