RJ Automotive

★★☆☆☆
  • 10021 Campo Road

    Spring Valley, CA 91977

    Map & Directions
  • 619-670-2313

About RJ Automotive

Categories
  • Automotive Repair
Details
  • Engine Repair
  • Oil Changes
  • Smog Testing
  • Tune Ups

Automotive

Automotive
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1.8 5
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I rate this business zero stars. They are liers and thieves! They tell you one thing the day you come in with your car then call you later to tell you it's gonna be more money. I came in last week for a smog repair. Paid them $300 to only find out that it still doesn't pass the smog. Took it to another mechanic and was informed they didn't do anything! I went back today to argue with the owner for stealing my money and lieying to me. I threatened to report them to BBB and demanded my receipt back and finally he agreed to check it out again. Now his story is that the car has something else wrong with when initially he said it was fine and it would pass the smog. They are liers and thieves. DO NOT trust this family owned business!!! You will regret it. Take it across the street instead to CD Auto Repair...they are honest and decent and don't charge much!

1
★☆☆☆☆

I rate this business zero stars. They are liers and thieves! They tell you one thing the day you come in with your car then call you later to tell you it's gonna be more money. I came in last week for a smog repair. Paid them $300 to only find out that it still doesn't pass the smog. Took it to another mechanic and was informed they didn't do anything! I went back today to argue with the owner for stealing my money and lieying to me. I threatened to report them to BBB and demanded my receipt back and finally he agreed to check it out again. Now his story is that the car has something else wrong with when initially he said it was fine and it would pass the smog. They are liers and thieves. DO NOT trust this family owned business!!! You will regret it. Take it across the street instead to CD Auto Repair...they are honest and decent and don't charge much!

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Jay Tran one of the technician is very shady. He said he would do a free retest on my car if it didnt pass smog. The car did not pass due my check engine light bulb being burnt out. Jay said to go home and replace it and come back for a free retest. Upon return 3 days later, Jay said he would have to charge me full price due to the fact that I replaced the bulb myself. I explained that he told me to do it and never said I had to get it doen by the shop in order to get the free retest. He just looked at me. HORRIBLE CUSTOMER SERVICE......STAY AWAY!!!!

1
★☆☆☆☆

Jay Tran one of the technician is very shady. He said he would do a free retest on my car if it didnt pass smog. The car did not pass due my check engine light bulb being burnt out. Jay said to go home and replace it and come back for a free retest. Upon return 3 days later, Jay said he would have to charge me full price due to the fact that I replaced the bulb myself. I explained that he told me to do it and never said I had to get it doen by the shop in order to get the free retest. He just looked at me. HORRIBLE CUSTOMER SERVICE......STAY AWAY!!!!

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You get what you might expect from a little off name shop in Spring Valley/ Casa De Oro.
Told it needed a manifold gasket and left the car. Invoice stated that they also 'welded' the flex line in the exhaust. $55.00 charge.
Weeks later the car became noisy again ( not sure what the problem was) Took it in "without listening or driving the car" was told the welding on the exhaust did not hold and needed to spend another $240.00? I should left then! It was $273.00 after they called me and told me that they had to get a welder who could do the job.
My daughter took the car home and called the "next day" still as noisy!
I called and asked question #1- Should I not get the $55.00 from doing the "first make shift repair" credited to my last visit/repair, since it did not hold? Answer was a sales pitch of bs.
Asked about it still making the same noise? Told to bring it in again. No way h*ll am I going back there. They already have about $700.00 of my money regretfully.

I have little confidence if the repairs will last long term.

1
★☆☆☆☆

You get what you might expect from a little off name shop in Spring Valley/ Casa De Oro.
Told it needed a manifold gasket and left the car. Invoice stated that they also 'welded' the flex line in the exhaust. $55.00 charge.
Weeks later the car became noisy again ( not sure what the problem was) Took it in "without listening or driving the car" was told the welding on the exhaust did not hold and needed to spend another $240.00? I should left then! It was $273.00 after they called me and told me that they had to get a welder who could do the job.
My daughter took the car home and called the "next day" still as noisy!
I called and asked question #1- Should I not get the $55.00 from doing the "first make shift repair" credited to my last visit/repair, since it did not hold? Answer was a sales pitch of bs.
Asked about it still making the same noise? Told to bring it in again. No way h*ll am I going back there. They already have about $700.00 of my money regretfully.

I have little confidence if the repairs will last long term.

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I called rj automotive in need of an alternator. jack (the owner) quoted me just under $200.00 w/free towing when most repair shops were charging around $300.00,so I went to him.I should of sensed something was wrong when i called & jack didn't ask me for engine size or car year , & every place i called before him did, poor judgement on my part. He just said bring my car in & he would give me a special on the alternator.So I had my car towed & met jack there. The customer service was awe full, & when I had any questions for jack he would say "don't worry I'll take care of you". I got the feeling that he wasn't being too straight up with me. Soon as I started to leave the tow truck driver told me I owed him $45.00 for the tow. When i asked jack about the free towing, he said "why would i pay for the towing when I'm giving you such a good deal on the alternator", I replied "cause you said you would". Not to metion there web site also says "free towing & carwash with service". Because of his dishonesty I question his sense of business ethics, whats to say he just doesn't throw a band aid on my car & call it a day.I would advise anybody to think twice before doing business with this repair shop.

1
★☆☆☆☆

I called rj automotive in need of an alternator. jack (the owner) quoted me just under $200.00 w/free towing when most repair shops were charging around $300.00,so I went to him.I should of sensed something was wrong when i called & jack didn't ask me for engine size or car year , & every place i called before him did, poor judgement on my part. He just said bring my car in & he would give me a special on the alternator.So I had my car towed & met jack there. The customer service was awe full, & when I had any questions for jack he would say "don't worry I'll take care of you". I got the feeling that he wasn't being too straight up with me. Soon as I started to leave the tow truck driver told me I owed him $45.00 for the tow. When i asked jack about the free towing, he said "why would i pay for the towing when I'm giving you such a good deal on the alternator", I replied "cause you said you would". Not to metion there web site also says "free towing & carwash with service". Because of his dishonesty I question his sense of business ethics, whats to say he just doesn't throw a band aid on my car & call it a day.I would advise anybody to think twice before doing business with this repair shop.

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.

RJ Automotive took the time to listen to my concerns. Jack the owner seemed to know a lot about cars. They gave me a free car wash for bringing my car there. They fixed my car with no further problems. I was elated to get my car and the problem be fixed. He took care of me and for a reasonable price. RJ Automotive was an excellent deal and I would highly recommend them to anyone who needs smog or automotive work done on their cars.

5
★★★★★

RJ Automotive took the time to listen to my concerns. Jack the owner seemed to know a lot about cars. They gave me a free car wash for bringing my car there. They fixed my car with no further problems. I was elated to get my car and the problem be fixed. He took care of me and for a reasonable price. RJ Automotive was an excellent deal and I would highly recommend them to anyone who needs smog or automotive work done on their cars.

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