Camp Bow Wow

★★★☆☆
43.6528 -70.3331
Map and Directions to Camp Bow Wow

207-541-9247

49 Blueberry

Portland, ME

04102

Get Directions

About Camp Bow Wow

3.142857 14
Hi! Sign in to let us know how Camp Bow Wow was?
Write a Review
Reviews 1 - 14 of 14.
.

Could not find the dog on the cameras. It turns out that the staff decided to keep the dog in the kennels all day as a punishment for humping other dogs. Surprising that I had just purchased a pass so he could play all day and not be confined and nobody said anything to me. But they were fine to take my money. I would have left him home if I knew what they were going to do to him. He ended up with sores and had to go to the emergency vet. The owner wouldn't allow the dog back when I complained but wouldn't give me my money back for the pass or pay for my vet bill. I persuded legal means and the woman, Jill, was worse than a rotwieler any day. What an uncaring b***h she was. I am posting this to help save someone else from experiencing such torture to their dog.

1
★☆☆☆☆

Could not find the dog on the cameras. It turns out that the staff decided to keep the dog in the kennels all day as a punishment for humping other dogs. Surprising that I had just purchased a pass so he could play all day and not be confined and nobody said anything to me. But they were fine to take my money. I would have left him home if I knew what they were going to do to him. He ended up with sores and had to go to the emergency vet. The owner wouldn't allow the dog back when I complained but wouldn't give me my money back for the pass or pay for my vet bill. I persuded legal means and the woman, Jill, was worse than a rotwieler any day. What an uncaring b***h she was. I am posting this to help save someone else from experiencing such torture to their dog.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My response to the Business Owners:

I appreciate that you've replied here to assure folks who might have read my review of CBW Portland that your facility is indeed safe and secure.

What I don't appreciate is that I'm reading about the details of the escape here and your efforts to correct the defect here for the first time. Neither you, nor Megan in your corporate office offered me a detailed explanation of the incident, nor the corrective measures. I've heard nothing since you sent the very nice condolence card.

What I don't understand is how Bella managed to defeat not one, but two fences undetected before you saw her in the road in front of CBW. In addition to "plugging the hole" in the gate, have you addressed monitoring of pets outside?

Your work with rescue groups is commendable, but not relevant to this discussion or issue and really has no place in response to a pet owner and pet whom you've failed.

07/2012------------------------------------------------------------------------------
As caring pet owners, we go to some fairly great lengths to ensure that the pets under our care are kept safe and out of danger to the best of our abilities. We assume that a pet care business with the reputation enjoyed by CBW would do the same. Unfortunately we found that CBW Portland falls short in this regard.

While the overall caring of staff, attention to cleanliness, simplicity of process and the ability for an owner to view their pet online is laudible, there is a severe vulnerability in the facility which impacts pet safety to such a degree that it renders the positive attributes of CBW moot.

My small dog was dropped off for weekend boarding on a Friday morning (she'd been there a few times for "doggie daycare" and seemed to enjoy her previous stays). By late Friday evening, we recieved a call from one of the owners letting us know that our dog had defeated their facility and escaped. We cut our vacation short and returned the next day. By the time we returned, we learned that our dog had been killed in the street next to CBW by a car.

Both the local franchise owner and the corporate office sent well meaning messages expressing remorse and trying to explain their high standards for operational safety. What they still fail to do, however, is explain exactly how their high standards failed and what their plan is to correct vulnerabilities affecting pet safety.

Knowing about the vulnerabilities now, and having no idea what they're planning to correct their issues, I would be hard pressed to recommend CBW to fellow pet owners seeking boarding in spite of how nice the place looks and how nice the staff and owners act.

2
★★☆☆☆

My response to the Business Owners:

I appreciate that you've replied here to assure folks who might have read my review of CBW Portland that your facility is indeed safe and secure.

What I don't appreciate is that I'm reading about the details of the escape here and your efforts to correct the defect here for the first time. Neither you, nor Megan in your corporate office offered me a detailed explanation of the incident, nor the corrective measures. I've heard nothing since you sent the very nice condolence card.

What I don't understand is how Bella managed to defeat not one, but two fences undetected before you saw her in the road in front of CBW. In addition to "plugging the hole" in the gate, have you addressed monitoring of pets outside?

Your work with rescue groups is commendable, but not relevant to this discussion or issue and really has no place in response to a pet owner and pet whom you've failed.

07/2012------------------------------------------------------------------------------
As caring pet owners, we go to some fairly great lengths to ensure that the pets under our care are kept safe and out of danger to the best of our abilities. We assume that a pet care business with the reputation enjoyed by CBW would do the same. Unfortunately we found that CBW Portland falls short in this regard.

While the overall caring of staff, attention to cleanliness, simplicity of process and the ability for an owner to view their pet online is laudible, there is a severe vulnerability in the facility which impacts pet safety to such a degree that it renders the positive attributes of CBW moot.

My small dog was dropped off for weekend boarding on a Friday morning (she'd been there a few times for "doggie daycare" and seemed to enjoy her previous stays). By late Friday evening, we recieved a call from one of the owners letting us know that our dog had defeated their facility and escaped. We cut our vacation short and returned the next day. By the time we returned, we learned that our dog had been killed in the street next to CBW by a car.

Both the local franchise owner and the corporate office sent well meaning messages expressing remorse and trying to explain their high standards for operational safety. What they still fail to do, however, is explain exactly how their high standards failed and what their plan is to correct vulnerabilities affecting pet safety.

Knowing about the vulnerabilities now, and having no idea what they're planning to correct their issues, I would be hard pressed to recommend CBW to fellow pet owners seeking boarding in spite of how nice the place looks and how nice the staff and owners act.

Was this review helpful to you?
Ratings_icons Ratings_icons

Response from this business:

We are devastated by this incident at Camp Bow Wow. We have been open for four years and never had a dog escape previously until this instance. This was a small breed dog that managed to wiggle under a gate with a very small gap, then dig under a second gate with a gap that was no more than an inch and a half. The gaps were closed the evening that the incident happened and more permanently reinforced the morning after. We did see this dog outside shortly after her escape, however, every attempt that we made to capture her was unsuccessful. We feel that we have corrected the gap in our security which unfortunately came to light in the wake of this tragedy. We have worked with many rescue groups to save the lives of so many dogs to find them forever homes from high kill shelters because of our passion for dogs. This incident is very difficult for us as it resulted in such a horrible tragedy. However, we believe that we have eliminated the oppportunity for another dog to escape in a similar fashion and still feel that we provide a safe, secure and enjoyable experience for dogs and have learned from this tragedy and improved our facility as a result.
.

I have nothing but wonderful things to say about Camp Bow Wow. We used another boarding facility for a few years before finding Camp Bow Wow, and couldn't be happier with their service and care of our dog. Their staff is very knowledgeable and professional. Our dog has boarded there for weeks without incident.

In response to the complaints about pit bulls not being allowed to board at Camp Bow Wow, I don't know of a facility that does board that breed. Unfortunately, that's an inconvenience you sign up for if you choose to own such a dog.

5
★★★★★

I have nothing but wonderful things to say about Camp Bow Wow. We used another boarding facility for a few years before finding Camp Bow Wow, and couldn't be happier with their service and care of our dog. Their staff is very knowledgeable and professional. Our dog has boarded there for weeks without incident.

In response to the complaints about pit bulls not being allowed to board at Camp Bow Wow, I don't know of a facility that does board that breed. Unfortunately, that's an inconvenience you sign up for if you choose to own such a dog.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I have 2 dogs that attend daycare at Camp Bow Wow (CBW). One has been attending since the second day they opened. The owners and staff all know my dogs by name. The dogs are well loved and cared for at CBW while I am at work. Gary and Jill are happy to give you a tour of all areas of CBW at any time.One of my dogs has separation anxiety, but not while at CBW, the staff always makes him fell comfortable. An owner can watch the puppy cams to see how well their pet(s) are treated. If they ever have any questions about anything they see they can pick up the phone and someone is always happy to speak with you. If you would like a well cared for, happy and worn out dog at the end of the day, I HIGHLY recommend CBW!

5
★★★★★

I have 2 dogs that attend daycare at Camp Bow Wow (CBW). One has been attending since the second day they opened. The owners and staff all know my dogs by name. The dogs are well loved and cared for at CBW while I am at work. Gary and Jill are happy to give you a tour of all areas of CBW at any time.One of my dogs has separation anxiety, but not while at CBW, the staff always makes him fell comfortable. An owner can watch the puppy cams to see how well their pet(s) are treated. If they ever have any questions about anything they see they can pick up the phone and someone is always happy to speak with you. If you would like a well cared for, happy and worn out dog at the end of the day, I HIGHLY recommend CBW!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We have been taking our dog to CBW for almost a year. He attends on a random basis, whenever he needs some " dog time" or when we will be away for long hours / overnight. We have always been happy with the care and attention our dog receives. On our 1st visit we were welcomed to observe the play rooms ( from outside the walls ) and could see clearly that the dogs were well cared for and playing hard. Our dog has never been injured or become ill while at CBW, but if he were I feel confident in their skills and decision making process that he would be taken care of as he would at home. In addition because we are dealing with animals, I would be hard pressed to blame a person for an animals natural / instinctual behavior. I appreciate what Gary, Jill & the CBW folks do and look forward to picking up my tired pup from CBW later today :)

4
★★★★☆

We have been taking our dog to CBW for almost a year. He attends on a random basis, whenever he needs some " dog time" or when we will be away for long hours / overnight. We have always been happy with the care and attention our dog receives. On our 1st visit we were welcomed to observe the play rooms ( from outside the walls ) and could see clearly that the dogs were well cared for and playing hard. Our dog has never been injured or become ill while at CBW, but if he were I feel confident in their skills and decision making process that he would be taken care of as he would at home. In addition because we are dealing with animals, I would be hard pressed to blame a person for an animals natural / instinctual behavior. I appreciate what Gary, Jill & the CBW folks do and look forward to picking up my tired pup from CBW later today :)

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have taken my two pugs several times to CBW, and I am very happy with the level of care they receive there. We have done just day care, and also boarded them over night....Gary and Jill are very caring, and I would not hesitate taking them to CBW.

5
★★★★★

I have taken my two pugs several times to CBW, and I am very happy with the level of care they receive there. We have done just day care, and also boarded them over night....Gary and Jill are very caring, and I would not hesitate taking them to CBW.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We love Camp Bow Wow in Portland! The dog we adopted was being fostered there, which is how we heard about CBW. It is our place of choice for boarding. We have checked out some places closer to home and none can compare to Camp Bow Wow for cleanliness, spaciousness, and friendliness to the dogs. We know when Coco is there that she is having fun and being loved. It's her vacation place when we are on vacation. She is so excited when she gets there and is happily tired out when we pick her up. I hope Gary and Jill open a Camp Bow Wow in the Augusta area someday!

5
★★★★★

We love Camp Bow Wow in Portland! The dog we adopted was being fostered there, which is how we heard about CBW. It is our place of choice for boarding. We have checked out some places closer to home and none can compare to Camp Bow Wow for cleanliness, spaciousness, and friendliness to the dogs. We know when Coco is there that she is having fun and being loved. It's her vacation place when we are on vacation. She is so excited when she gets there and is happily tired out when we pick her up. I hope Gary and Jill open a Camp Bow Wow in the Augusta area someday!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My dog was attacked by another at Camp Bow Wow. Dogs fight and that is a reality. However, I was told by the owners that the attacking animal had been in two previous altercations (one that same morning) and was still allowed in with other dogs later that day. The owners minimized the injury over the phone as " scratch from a tooth" and I was shocked to see that the wound was a bleeding puncture that required Vet treatment and antibiotics.

To make things worse, my injured, bleeding dog was returned to the general population of greater than 15 animals. Anyone with any sense knows that introducing an injured and/or bleeding animal into a pack of dogs is a bad idea.

Play groups are up to 20 animals with 1 human supervisor. That is too large, especially for big dogs.

1
★☆☆☆☆

My dog was attacked by another at Camp Bow Wow. Dogs fight and that is a reality. However, I was told by the owners that the attacking animal had been in two previous altercations (one that same morning) and was still allowed in with other dogs later that day. The owners minimized the injury over the phone as " scratch from a tooth" and I was shocked to see that the wound was a bleeding puncture that required Vet treatment and antibiotics.

To make things worse, my injured, bleeding dog was returned to the general population of greater than 15 animals. Anyone with any sense knows that introducing an injured and/or bleeding animal into a pack of dogs is a bad idea.

Play groups are up to 20 animals with 1 human supervisor. That is too large, especially for big dogs.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Just went on their website...Camp Bow Wow does not accept pit bulls or any breed resembling pit bull traits. Great. Not only is it impossible to find good care for my loving pit mixes, but I feel that dog centered businesses that promote this type of thinking does a injustice to the entire breed. Maybe it should be on case by case basis....not all dogs are bad - banning the whole breed left a bad taste in my mouth. I guess they'll be fine with chihuahuas and poodles.

1
★☆☆☆☆

Just went on their website...Camp Bow Wow does not accept pit bulls or any breed resembling pit bull traits. Great. Not only is it impossible to find good care for my loving pit mixes, but I feel that dog centered businesses that promote this type of thinking does a injustice to the entire breed. Maybe it should be on case by case basis....not all dogs are bad - banning the whole breed left a bad taste in my mouth. I guess they'll be fine with chihuahuas and poodles.

Was this review helpful to you?
Ratings_icons Ratings_icons

3 out of 3 people found this review helpful.

.

I am in awe of what I have read. I am, in fact a customer who had been taking my dog since the opening, I have, within the last few months, withdrew my dog for reasons in the questions. These questions aroused from other *customers* concerns and information I had gotten at a dog park in Portland. I used an anonymous name, as many people do on the internet. These questions are meant to gather information for others in knowing what they are about to get into. Honesty is the key. Of which, you have failed. People have the right to know what they want, these questions are some basics. Many factors go into running a business, and these are some. All questions are relevent, so why not answer them?? In fact, I will be in to ask them myself. Honesty. honesty. honesty.

If you are looking for a doggy daycare please look at all your options. I was fooled by the cool things like the webcams, furry blankets, and treats at night. This place has a LONG way to go. Look around. Go local and support your neighbors.

1
★☆☆☆☆

I am in awe of what I have read. I am, in fact a customer who had been taking my dog since the opening, I have, within the last few months, withdrew my dog for reasons in the questions. These questions aroused from other *customers* concerns and information I had gotten at a dog park in Portland. I used an anonymous name, as many people do on the internet. These questions are meant to gather information for others in knowing what they are about to get into. Honesty is the key. Of which, you have failed. People have the right to know what they want, these questions are some basics. Many factors go into running a business, and these are some. All questions are relevent, so why not answer them?? In fact, I will be in to ask them myself. Honesty. honesty. honesty.

If you are looking for a doggy daycare please look at all your options. I was fooled by the cool things like the webcams, furry blankets, and treats at night. This place has a LONG way to go. Look around. Go local and support your neighbors.

Was this review helpful to you?
Ratings_icons Ratings_icons

3 out of 5 people found this review helpful.

.

The following is a point by point response to the post titled "Ask Them" by the disgruntled ex-employee.
Gary has over 30 years of management experience managing various types of groups between 5-100 employees. Part of management is making mistakes and learning from them, that is what we try to do.
*We are not failing at CBW standards, we recently passed our annual CBW audit receiving a 4 Paw rating which is the highest possible rating.
*Yes it is a franchise and not anyone with money can open one. there is an extensive process that a potential owner needs to go through before an offer of a franchise is given.
*Prior to opening our camp, we had very little experience running a doggy daycare. CBW has an outstanding training program which is a continuous improvement program meaning that it does not stop just because you open. Once open, there is a wealth of resources and training that is always utilized and available to all franchise owners.
*We do stick to the required 25 to 1 ratio.
*All employees are trained by the Red Cross as required by CBW within a specified time frame from date of hire. Until all employees are trained, we always have at least 2 on every shift that have been trained.
*How long employees stay with us is in our opinion not relevant. We work very hard to find the right employees and train them appropriately.
*Pit mixes are allowed as long as they pass the same interview and screening process as any other dog. it is the owners discretion. Full bred pits are not currently allowed at our camp.
*Why people have left is also not relevant, however, many that have left would not be happy to see themselves referenced by this ex-employee as they have left for purely personal reasons not related to Camp.
*We have sent home a hung over employee before who now no longer works there. We are not aware that anyone at Camp was ever under the influence of Marijuana while at work. Gary has attended countless trainings in previous corporate positions to identify impaired employees.
*Children are not allowed in the play yards with the dogs. Children can be helpful by vacuuming, cleaning and other similar chores. Our children have been with foster dogs, our own dogs and customer dogs with permission in the dog lounge. they have also been with our own dogs in a play yard after hours which is allowed/
*We do have a robust screening process to screen out aggressive dogs. As well, we are always monitoring their behavior in the play yards. However, they are still dogs, they play with their teeth and their claws. Even the most non-aggressive dog can have a bad day. our employees are trained to watch for signs and prevent any aggressive acts. We would never guarantee that a dog will never be injured or become ill at our Camp. If any other business like ours makes that promise, they are not being truthful. We have an excellent safety record, one of the best of all 100 Camp Bow Wows.
*We are not going to comment on any specific dog issues. However, any dog that we perceive to be a threat to other dogs will be dealt with appropriately.
*We are very good at picking up poop, however, as disgusting as it sounds to us humans, some dogs do eat poop, they are dogs, it is pretty common. We have a running list of who our poop eaters are for all employees to see and we do our best to keep a closer eye on them. Watch the webcams and see how good we are at cleaning it up!
*We have a special process for handling and administering dogs' medications. I can think of one mistake that did occur in the 13 months that we have been open. both the dogs' veterinarian and owner were consulted and the mis-dosing did not place the dog in danger, although we did make that mistake and did learn from it. We also informed CBW corporate of the mistake and they praised us for our corrective action.
*We value accurate customer feedback from our actual customers. Most of our customers who have good or bad things to say will discuss them with us in person. We really appreciate that as it gives us a real opportunity to discuss with our staff and make improvements and/or reward our staff for good work.
*we care about the safety and happiness of our campers above all else, that's why we're in this business. We admit we have made some mistakes, however, we do most things very, very well as evidenced by the growth and ever increasing new client referrals from our existing client base as well as our outstanding safety record. Our current employees include a former Doggy Daycare Manager, Vet Tech, College Graduates and other well trained staff.

Gary & Jill - Owners Camp Bow Wow Portland

5
★★★★★

The following is a point by point response to the post titled "Ask Them" by the disgruntled ex-employee.
Gary has over 30 years of management experience managing various types of groups between 5-100 employees. Part of management is making mistakes and learning from them, that is what we try to do.
*We are not failing at CBW standards, we recently passed our annual CBW audit receiving a 4 Paw rating which is the highest possible rating.
*Yes it is a franchise and not anyone with money can open one. there is an extensive process that a potential owner needs to go through before an offer of a franchise is given.
*Prior to opening our camp, we had very little experience running a doggy daycare. CBW has an outstanding training program which is a continuous improvement program meaning that it does not stop just because you open. Once open, there is a wealth of resources and training that is always utilized and available to all franchise owners.
*We do stick to the required 25 to 1 ratio.
*All employees are trained by the Red Cross as required by CBW within a specified time frame from date of hire. Until all employees are trained, we always have at least 2 on every shift that have been trained.
*How long employees stay with us is in our opinion not relevant. We work very hard to find the right employees and train them appropriately.
*Pit mixes are allowed as long as they pass the same interview and screening process as any other dog. it is the owners discretion. Full bred pits are not currently allowed at our camp.
*Why people have left is also not relevant, however, many that have left would not be happy to see themselves referenced by this ex-employee as they have left for purely personal reasons not related to Camp.
*We have sent home a hung over employee before who now no longer works there. We are not aware that anyone at Camp was ever under the influence of Marijuana while at work. Gary has attended countless trainings in previous corporate positions to identify impaired employees.
*Children are not allowed in the play yards with the dogs. Children can be helpful by vacuuming, cleaning and other similar chores. Our children have been with foster dogs, our own dogs and customer dogs with permission in the dog lounge. they have also been with our own dogs in a play yard after hours which is allowed/
*We do have a robust screening process to screen out aggressive dogs. As well, we are always monitoring their behavior in the play yards. However, they are still dogs, they play with their teeth and their claws. Even the most non-aggressive dog can have a bad day. our employees are trained to watch for signs and prevent any aggressive acts. We would never guarantee that a dog will never be injured or become ill at our Camp. If any other business like ours makes that promise, they are not being truthful. We have an excellent safety record, one of the best of all 100 Camp Bow Wows.
*We are not going to comment on any specific dog issues. However, any dog that we perceive to be a threat to other dogs will be dealt with appropriately.
*We are very good at picking up poop, however, as disgusting as it sounds to us humans, some dogs do eat poop, they are dogs, it is pretty common. We have a running list of who our poop eaters are for all employees to see and we do our best to keep a closer eye on them. Watch the webcams and see how good we are at cleaning it up!
*We have a special process for handling and administering dogs' medications. I can think of one mistake that did occur in the 13 months that we have been open. both the dogs' veterinarian and owner were consulted and the mis-dosing did not place the dog in danger, although we did make that mistake and did learn from it. We also informed CBW corporate of the mistake and they praised us for our corrective action.
*We value accurate customer feedback from our actual customers. Most of our customers who have good or bad things to say will discuss them with us in person. We really appreciate that as it gives us a real opportunity to discuss with our staff and make improvements and/or reward our staff for good work.
*we care about the safety and happiness of our campers above all else, that's why we're in this business. We admit we have made some mistakes, however, we do most things very, very well as evidenced by the growth and ever increasing new client referrals from our existing client base as well as our outstanding safety record. Our current employees include a former Doggy Daycare Manager, Vet Tech, College Graduates and other well trained staff.

Gary & Jill - Owners Camp Bow Wow Portland

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 5 people found this review helpful.

.

For one, I do not recommend this CBW for lack of honesty, terrible managing skills and over all failing at CBW standards. Keep in mind this IS a franchise and if you got the money, you may have your own.
Here are some questions I would start to ask. This is YOUR dog you are leaving. The cameras do not show ALL areas of CBW, employees know this. Want honesty, ASK. Otherwise, you are going into this blind and unaware. My pup has scars on his body from more than one dog at CBW. Knowledge is power. Use it.

Prior to opening, how much experience in the Doggy daycare business do the owners have? What experiences did they have in dog behavior, medical, and over all doggy daycare experience? (besides corporate CBW training)

What kind of medical care can my dog expect?
Do you really stick to the ratio??

What is the extent of the employees First Aid and CPR training?

On average (all employees since opening) how long to employees continue to work there? How many have quit with no notice?

How can I be sure no pit bulls or mixes are let in?

Why have your employees (including a pastor, a graduate, a professional, college level students, parents and others) quit their jobs on spot at CBW Portland within 8 months of the business opening?

Employees were hung over and under the influence of Marijuana at your business while the owners were aware. Is this true? How do you regulate your employees?

There is a ??no children in the back? rule. Do you follow this, even with your own children?

Are there aggressive dogs being let in? Like a black corgi mix?

A former employee dog had bitten a woman and male employees because of aggression issues with fences and still went to camp? The dog was let back and the woman was not told this dog was aggressive in the past, is this true?

How would you handle dogs eating poop?

How do you handle dog??s medications? Has anyone ever overdosed a dog? What happens to that employee as by corporate if they do?

Start by asking these questions. I am interested to hear the answers to these questions from the owners. If nothing seems fishy, they are being dishonest. Respond to this and I'll let you know more about the honesty of this CBW. There should be a detailed explanation of these accounts from the owners. If the owners do own up to these mistakes, they have my respect. Otherwise, in all the lies here, they deserve the least.

2
★★☆☆☆

For one, I do not recommend this CBW for lack of honesty, terrible managing skills and over all failing at CBW standards. Keep in mind this IS a franchise and if you got the money, you may have your own.
Here are some questions I would start to ask. This is YOUR dog you are leaving. The cameras do not show ALL areas of CBW, employees know this. Want honesty, ASK. Otherwise, you are going into this blind and unaware. My pup has scars on his body from more than one dog at CBW. Knowledge is power. Use it.

Prior to opening, how much experience in the Doggy daycare business do the owners have? What experiences did they have in dog behavior, medical, and over all doggy daycare experience? (besides corporate CBW training)

What kind of medical care can my dog expect?
Do you really stick to the ratio??

What is the extent of the employees First Aid and CPR training?

On average (all employees since opening) how long to employees continue to work there? How many have quit with no notice?

How can I be sure no pit bulls or mixes are let in?

Why have your employees (including a pastor, a graduate, a professional, college level students, parents and others) quit their jobs on spot at CBW Portland within 8 months of the business opening?

Employees were hung over and under the influence of Marijuana at your business while the owners were aware. Is this true? How do you regulate your employees?

There is a ??no children in the back? rule. Do you follow this, even with your own children?

Are there aggressive dogs being let in? Like a black corgi mix?

A former employee dog had bitten a woman and male employees because of aggression issues with fences and still went to camp? The dog was let back and the woman was not told this dog was aggressive in the past, is this true?

How would you handle dogs eating poop?

How do you handle dog??s medications? Has anyone ever overdosed a dog? What happens to that employee as by corporate if they do?

Start by asking these questions. I am interested to hear the answers to these questions from the owners. If nothing seems fishy, they are being dishonest. Respond to this and I'll let you know more about the honesty of this CBW. There should be a detailed explanation of these accounts from the owners. If the owners do own up to these mistakes, they have my respect. Otherwise, in all the lies here, they deserve the least.

Was this review helpful to you?
Ratings_icons Ratings_icons

3 out of 6 people found this review helpful.

Response from this business:

Disgruntled Employee We are the owners of Camp Bow Wow Portland and will respond to this review. It is obviously writgten bby a disgruntled ex-employee who has made several posts using fake names that do not exist in our entire data base as actual clients. If an actual customer has an issue with our Camp, and a few have, we ask that you work with us so that we can use the actual information to improve the overall experience for our campers and guardians. There is a limit to the number of characters we can type into a response , therefore, we will try to address the points in this review point by point in a review to follow shortly.
.

I am a regular customer of Camp Bow Wow Portland and i would not take my dog anywhere else! I did check other places in the area and am very happy with my choice. My dog thinks he's going to "school" and whenever i mention that word, he cannot wait to get there. Before going to camp, my dog was shy and unsocialized, now he is totally different. These employees are miracle workers! i also have a very good friend who is a vet who only recommends this place to her clients. She made an unannounced visit to the camp and did not say who she was and she was very impressed with their knowledge and training and the amount of staff supervising the dogs in the play yards. I recommend this place for sure.

Lisa M
Portland

5
★★★★★

I am a regular customer of Camp Bow Wow Portland and i would not take my dog anywhere else! I did check other places in the area and am very happy with my choice. My dog thinks he's going to "school" and whenever i mention that word, he cannot wait to get there. Before going to camp, my dog was shy and unsocialized, now he is totally different. These employees are miracle workers! i also have a very good friend who is a vet who only recommends this place to her clients. She made an unannounced visit to the camp and did not say who she was and she was very impressed with their knowledge and training and the amount of staff supervising the dogs in the play yards. I recommend this place for sure.

Lisa M
Portland

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 6 people found this review helpful.

.

Would not recommend. Promises they cannot live up to. Poor management and poorly trained employees. Shop around other kennels first. I am not the first having difficulty with the honesty of CBW employees and the safety of my dog.

2
★★☆☆☆

Would not recommend. Promises they cannot live up to. Poor management and poorly trained employees. Shop around other kennels first. I am not the first having difficulty with the honesty of CBW employees and the safety of my dog.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 4 people found this review helpful.