Community Pontiac GMC Has Grown Up!
5
By
Gary W.
Community Pontiac GMC
I used to despise this dealership, but now I adore it. In 1999, I was treated very rudely while trying to purchase a $45,000 vehicle. I went elsewhere. In 2006, I needed a dealer trade, but after 3 days of excuses from Community, I drove out to the dealership where the vehicle was and bought it from them. Back then, their service was atrocious with long wait times and my car was often returned with fingerprints, dirt, and grease inside and out. Everything seemed to change after their move to Tinley Park. I would have continued to avoid them, but a friend had a good experience and I figured I'd give them one last try. I was amazed at the difference. The sales staff is friendly, helpful, and surprisingly honest. And the service department is fantastic. Paul is always bright, cheery, humorous, and helpful. He does a great job and really seems to be interested in customer satisfaction. A few years ago, I would have advised anyone to avoid this place like the plague, but they've really turned things around and come a long long way!
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