Heritage Veterinary Medical Center

★★★★☆
  • 9793 Culebra Road Ste 109

    San Antonio, TX 78251

    Map & Directions
  • 210-509-1707

About Heritage Veterinary Medical Center

Categories
  • Pet Boarders and Sitters
  • Pet Trainers
  • Veterinary Services
  • Animal Hospitals
  • Veterinarians

Pets & Animals

Pets & Animals
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Ive been taking my dogs to see Dr. Ehrlund and Dr. Wright for over a year now. Both of them are very knowledgeable and friendly. I started using them when I couldnt get my dog into one of the large megaclinics on a Saturday so I stopped in and got an appointment with them. My dog has had epilepsy, but was still having seizures on the medication. The doctors here understood the situation and switched him to a drug that is not only generic (less expensive), but doesnt require expensive blood tests every 6 months. Since then, he has not had any more seizures. Im forever grateful to them for helping us. They really do focus on the care of my pets instead of the bottom line!

5
★★★★★

Ive been taking my dogs to see Dr. Ehrlund and Dr. Wright for over a year now. Both of them are very knowledgeable and friendly. I started using them when I couldnt get my dog into one of the large megaclinics on a Saturday so I stopped in and got an appointment with them. My dog has had epilepsy, but was still having seizures on the medication. The doctors here understood the situation and switched him to a drug that is not only generic (less expensive), but doesnt require expensive blood tests every 6 months. Since then, he has not had any more seizures. Im forever grateful to them for helping us. They really do focus on the care of my pets instead of the bottom line!

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Great service. I was very pleased with my visit with Dr. Wright, the new vet. I have been struggling with my dogs skin issues for several years with a different vet and Dr. Wright has him looking ten times better after just two visits. It took some convincing on his part, but changing my dog??s diet to a prescription diet was well worth the money. Prompt service, friendly staff. I will certainly return to him for future issues.

5
★★★★★

Great service. I was very pleased with my visit with Dr. Wright, the new vet. I have been struggling with my dogs skin issues for several years with a different vet and Dr. Wright has him looking ten times better after just two visits. It took some convincing on his part, but changing my dog??s diet to a prescription diet was well worth the money. Prompt service, friendly staff. I will certainly return to him for future issues.

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I completely agree 100% on k9's review. It was like they took the words right out of my mouth. I would not recommend this place. In addition to what K9 has already written, we waited 40 minutes in a waiting room. Mind you the place was not busy. We heard back and forth messing around in the back. Not one person came to let us know "Hey, I'm so sorry but we're running a little behind but we will be with you shortly." Nothing. I work in the industry where I book appointments as well. And if I know I'm going to be running late I give a courtesy call with an apology. That goes a long way. I understand life happens and people run late, but for Gods sake have an assistant or anyone give us a heads up. Our appointment was at 10am. Assistant came in at 10:45 and Dr. not until 10:50. When the assistant came in she didn't introduce herself or explain why she was there. She just stood there like she was actually drunk and would give us BS answers for our questions. I was thinking "Lady why the heck are you here if you don't know anything?" She was floozy and looked like a bum. Seriously I know you wear scrubs and work with Dogs, but keep it professional. The Dr. finally comes in. Absolutely no apology for running so behind. She immediately gives us attitude and a huge lecture about how we treat our dog and what we are doing wrong. "Uuuuh, hey lady you have no idea how we treat our dog. You just met us. We would ask a question and she would insult us with a RUDE answer. I'm not the Dr. HELLO that is why I'm here. To ask questions and you give a professional answer. But no you treat us like we're stupid and insult us. I will never be coming back here again, and will make sure my family, friends, and clients will never come here as well.

1
★☆☆☆☆

I completely agree 100% on k9's review. It was like they took the words right out of my mouth. I would not recommend this place. In addition to what K9 has already written, we waited 40 minutes in a waiting room. Mind you the place was not busy. We heard back and forth messing around in the back. Not one person came to let us know "Hey, I'm so sorry but we're running a little behind but we will be with you shortly." Nothing. I work in the industry where I book appointments as well. And if I know I'm going to be running late I give a courtesy call with an apology. That goes a long way. I understand life happens and people run late, but for Gods sake have an assistant or anyone give us a heads up. Our appointment was at 10am. Assistant came in at 10:45 and Dr. not until 10:50. When the assistant came in she didn't introduce herself or explain why she was there. She just stood there like she was actually drunk and would give us BS answers for our questions. I was thinking "Lady why the heck are you here if you don't know anything?" She was floozy and looked like a bum. Seriously I know you wear scrubs and work with Dogs, but keep it professional. The Dr. finally comes in. Absolutely no apology for running so behind. She immediately gives us attitude and a huge lecture about how we treat our dog and what we are doing wrong. "Uuuuh, hey lady you have no idea how we treat our dog. You just met us. We would ask a question and she would insult us with a RUDE answer. I'm not the Dr. HELLO that is why I'm here. To ask questions and you give a professional answer. But no you treat us like we're stupid and insult us. I will never be coming back here again, and will make sure my family, friends, and clients will never come here as well.

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.

The owner/Doctor is extremly RUDE and failed to complete even the most basic of tasks: completion of the medical records. Because of this, I am having to wait on a consult for an MRI. In her "32 year of experience" and her touted work at Global K-9 Group; perhaps she has forgotten that the AVMA states: Veterinarians should strive to enhance their image with respect to their colleagues, CLEINTS, other health professionals, and the general public. Veterinarians should be honest, fair, courteous, considerate, and compassionate. Veterinarians should present a professional appearance and follow acceptable PROFESSIONAL PROCEDURES using current professional and scientific knowledge. I will not be recommending her to anyone within the Miltiary Working Dog, Police Canine or Goverment K-9 Contracting arena. If you want to serve your community and clients, drop the attitude and gain some professionalism!

1
★☆☆☆☆

The owner/Doctor is extremly RUDE and failed to complete even the most basic of tasks: completion of the medical records. Because of this, I am having to wait on a consult for an MRI. In her "32 year of experience" and her touted work at Global K-9 Group; perhaps she has forgotten that the AVMA states: Veterinarians should strive to enhance their image with respect to their colleagues, CLEINTS, other health professionals, and the general public. Veterinarians should be honest, fair, courteous, considerate, and compassionate. Veterinarians should present a professional appearance and follow acceptable PROFESSIONAL PROCEDURES using current professional and scientific knowledge. I will not be recommending her to anyone within the Miltiary Working Dog, Police Canine or Goverment K-9 Contracting arena. If you want to serve your community and clients, drop the attitude and gain some professionalism!

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I recommend this place to everyone. Not only are the staff excited to see my pet when she walks in but she recognizes the place and the people and she is so happy when I take her to board with them. I know when I am gone my baby is well taken care of. I just happened to drive by and I asked for a tour of the facility and have been going there ever since. Check them out.

5
★★★★★

I recommend this place to everyone. Not only are the staff excited to see my pet when she walks in but she recognizes the place and the people and she is so happy when I take her to board with them. I know when I am gone my baby is well taken care of. I just happened to drive by and I asked for a tour of the facility and have been going there ever since. Check them out.

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.

My mom has been taking our dogs to Dr. Ehrlund for some time now. The one thing my mom loved about her was when my brother got a dog she came to the waiting room where we were waiting to talk to us about the care of the dog. There have not been many places that do that. I really like how the staff take care of you and they take the time to explain things.

4
★★★★☆

My mom has been taking our dogs to Dr. Ehrlund for some time now. The one thing my mom loved about her was when my brother got a dog she came to the waiting room where we were waiting to talk to us about the care of the dog. There have not been many places that do that. I really like how the staff take care of you and they take the time to explain things.

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.

Heritage is a great place to take your pets. The doctor is very personal and her staff is so friendly. The staff treats your animals as if they were their own. They not only offer boarding, but they often have kittens up for adoption and recently they have been having dog obedience class with an amazing trainer. I think that everybody should go to this clinic you wont regret it. The doctor and staff really care for animals of all shapes and sizes!

5
★★★★★

Heritage is a great place to take your pets. The doctor is very personal and her staff is so friendly. The staff treats your animals as if they were their own. They not only offer boarding, but they often have kittens up for adoption and recently they have been having dog obedience class with an amazing trainer. I think that everybody should go to this clinic you wont regret it. The doctor and staff really care for animals of all shapes and sizes!

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