Indoor Environmental Cleaning Systems

★☆☆☆☆
  • 48 Farquhar Avenue, Suite 1A

    Yonkers, NY 10701

    Map & Directions
  • 201-499-8819

About Indoor Environmental Cleaning Systems

Categories
  • Residential Construction
  • Drainage Contractors
  • Demolition Contractors
  • Heating & Air Conditioning
  • Home Repair & Service
  • Radon Testing
Details
  • Water Damage Restoration
  • Duct Systems
  • Basement Waterproofing
  • Sump Pump Installation
  • Washer & Dryer Repair
  • Mold Testing

Professional Services

Professional Services
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We had a slow leak that became evident after years of festering below the surface of our house. There was floor to ceiling water damage, and potential mold buildup. We decided to hire IE due to the good online reviews (via homeAdvisor). Joe was very nice but ended up being a poor contractor, a kind but questionable businessman, and a bad communicator.

Our first contract stated a rebuild of demolished areas. Joe did not read the contract and did not realize that he had agreed to rebuild. This lead to a lot of confusion between us when talking about next steps. I did not make IE rebuild, because the crew was unskilled. Joe even became frustrated with his own crew/foreman, as he was unable to command quality work.

The crew showed up irregularly over a period of three weeks to do a week's worth of demo and rebuild. We were always the lowest priority job, as unforeseen emergencies/other jobs seemed to demand that the crew abandon our site and go somewhere else. IE expanded the scope of work in our bathroom (where the leak originated) and demolished our bathroom (opportunity to rebuild.) A plumber was needed to cap off water lines before demo started, the plumber never came. We ended up hiring our plumber to cap and move lines. We brought in a new crew to complete the demo properly, insulate, and wall up the site. They did this for a fraction of the cost and in far less time.

Over a period of three weeks we were charged $6000 by IE, with the final total to reach nearly $8000 for demolition and painting beams with mold paint only. There was no extensive mold/water damage discovered, and the remediation painting was done poorly (and was unnecessary). Over all, we feel scammed.. because we were.

DO NOT HIRE!

1
★☆☆☆☆

We had a slow leak that became evident after years of festering below the surface of our house. There was floor to ceiling water damage, and potential mold buildup. We decided to hire IE due to the good online reviews (via homeAdvisor). Joe was very nice but ended up being a poor contractor, a kind but questionable businessman, and a bad communicator.

Our first contract stated a rebuild of demolished areas. Joe did not read the contract and did not realize that he had agreed to rebuild. This lead to a lot of confusion between us when talking about next steps. I did not make IE rebuild, because the crew was unskilled. Joe even became frustrated with his own crew/foreman, as he was unable to command quality work.

The crew showed up irregularly over a period of three weeks to do a week's worth of demo and rebuild. We were always the lowest priority job, as unforeseen emergencies/other jobs seemed to demand that the crew abandon our site and go somewhere else. IE expanded the scope of work in our bathroom (where the leak originated) and demolished our bathroom (opportunity to rebuild.) A plumber was needed to cap off water lines before demo started, the plumber never came. We ended up hiring our plumber to cap and move lines. We brought in a new crew to complete the demo properly, insulate, and wall up the site. They did this for a fraction of the cost and in far less time.

Over a period of three weeks we were charged $6000 by IE, with the final total to reach nearly $8000 for demolition and painting beams with mold paint only. There was no extensive mold/water damage discovered, and the remediation painting was done poorly (and was unnecessary). Over all, we feel scammed.. because we were.

DO NOT HIRE!

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I called Service Magic (referral company that works with a number of contractors) when my bathroom ceiling collapsed due to a leak that had not been fixed by my landlord. Joseph Dinapoli from Indoor Environmental Cleaning Systems (IECS) contacted me and set and appointment to come my apt the next day. He showed up with another person, looked at the ceiling and confirmed what I suspected, that I had mold in the ceiling. He asked me if I would like a mold sample to be tested at the lab from a piece of mold that he scraped off of the ceiling. I said yes, definitely. He said that it would cost a little over $100. I asked him if he like a credit card number then and he said that I would be billed for it. He said that he was friends with the people who worked at the lab so it wouldn\'t take long. He gave me a rough estimate of $1000-1500 to do the mold remediation in the bathroom. I told him that the super and landlord would make the final decision on who they want to hi
re for that part of the job, but I would definitely pay for the mold test from the sample he took.

I waited a week and never heard back from Joseph, so I decided to call him because I thought about also doing an air sample as well. He told me that the mold sample had been given to the lab and they found nine different types of mold, three of which are toxic. I asked him when I would receive the written lab findings and he tried to talk me out of getting it because the air sample would be proof enough so I shouldn\'t waste the money for the mold scraping sample. I told he that I wanted it anyway for my evidence to document the mold. He agreed. We then set an appointment for between 10 am- 11 am the next day (Friday) for him to come to my apt. to do one indoor sample and one outdoor sample for comparison. At 12 pm I decided to call him to find out his status. He apologized and said that he was running late and had left my file at his office so he couldn\'t call me.I told him it was okay, that we could reschedule the appt. for Monday same time. I never heard back from him.

I left several messages for him every day since and even called Service Magic to see if he would respond to them, still not even a courtesy call back. Since this has all happened my ceiling has been repaired, so now I cannot hire another company to do a mold test. I needed this for evidence in a court case. This may end up costing me thousands of dollars because I do not have any proof other than photos that I took myself.

When I called Service Magic the second time and spoke with Karen Stevenson, she told me that she had spoken with him and he told her that he hadn\'t taken the mold sample to the lab yet. So he lied to me about it already being at the lab. My guess is that when he figured that the landlord would hire his own mold remediation company, Joseph just threw the mold sample away and moved on the find a bigger job that he could make more money on. I believe that Joseph is unethical and unprofessional and I do not recommend his company for service. Save your time and money and find a reputable company to hire.

0
★☆☆☆☆

I called Service Magic (referral company that works with a number of contractors) when my bathroom ceiling collapsed due to a leak that had not been fixed by my landlord. Joseph Dinapoli from Indoor Environmental Cleaning Systems (IECS) contacted me and set and appointment to come my apt the next day. He showed up with another person, looked at the ceiling and confirmed what I suspected, that I had mold in the ceiling. He asked me if I would like a mold sample to be tested at the lab from a piece of mold that he scraped off of the ceiling. I said yes, definitely. He said that it would cost a little over $100. I asked him if he like a credit card number then and he said that I would be billed for it. He said that he was friends with the people who worked at the lab so it wouldn\'t take long. He gave me a rough estimate of $1000-1500 to do the mold remediation in the bathroom. I told him that the super and landlord would make the final decision on who they want to hi
re for that part of the job, but I would definitely pay for the mold test from the sample he took.

I waited a week and never heard back from Joseph, so I decided to call him because I thought about also doing an air sample as well. He told me that the mold sample had been given to the lab and they found nine different types of mold, three of which are toxic. I asked him when I would receive the written lab findings and he tried to talk me out of getting it because the air sample would be proof enough so I shouldn\'t waste the money for the mold scraping sample. I told he that I wanted it anyway for my evidence to document the mold. He agreed. We then set an appointment for between 10 am- 11 am the next day (Friday) for him to come to my apt. to do one indoor sample and one outdoor sample for comparison. At 12 pm I decided to call him to find out his status. He apologized and said that he was running late and had left my file at his office so he couldn\'t call me.I told him it was okay, that we could reschedule the appt. for Monday same time. I never heard back from him.

I left several messages for him every day since and even called Service Magic to see if he would respond to them, still not even a courtesy call back. Since this has all happened my ceiling has been repaired, so now I cannot hire another company to do a mold test. I needed this for evidence in a court case. This may end up costing me thousands of dollars because I do not have any proof other than photos that I took myself.

When I called Service Magic the second time and spoke with Karen Stevenson, she told me that she had spoken with him and he told her that he hadn\'t taken the mold sample to the lab yet. So he lied to me about it already being at the lab. My guess is that when he figured that the landlord would hire his own mold remediation company, Joseph just threw the mold sample away and moved on the find a bigger job that he could make more money on. I believe that Joseph is unethical and unprofessional and I do not recommend his company for service. Save your time and money and find a reputable company to hire.

Cons: lied about a service performed and a no show for two appts

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