Citrus Fresh Carpet Cleaners

★★★★☆

About Citrus Fresh Carpet Cleaners

Personal Services

Personal Services
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Keep It Clean

2419 1/2 3rd Ave Los Angeles, CA

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The Maids

7095 Hollywood Blvd #358 Los Angeles, CA

4.037 27
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This is the worst company ever!!! They lie, cheat, and destroy your property. They will say and do anything for the mighty dollar. They have accents wh knows where they are from? Not honest people. Be aware who you deal with. Lisa is not a receptionist she is the owners wife. These people are evil. Watch out!!!!!

1
★☆☆☆☆

This is the worst company ever!!! They lie, cheat, and destroy your property. They will say and do anything for the mighty dollar. They have accents wh knows where they are from? Not honest people. Be aware who you deal with. Lisa is not a receptionist she is the owners wife. These people are evil. Watch out!!!!!

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This company is unprofesional. The WORST Customer Service. I found a coupon for new clients only in the local Clipper Magazine. It offered to have any 3 areas cleaned for $49.99. I let them know about the coupon when making the appointment. They cancelled on us THREE times! I explained to them each time how we had moved all of our furniture and how inconveninet it was. They called each time only 30min before the scheduled time. Both the guy who was on route and the girl who answers the phone sound like a young unprofessional Middle Eastern couple. NO CUSTOMER SERVICE. They didn't even care to have left us with all of our things a complete mess. I mean, who cancels/reschedules THREE times?!! AND they made us wait 3hrs EACH time because it is a 3 hr window. AWFUL service. I told all of my friends and warned everyone I know about this company.

1
★☆☆☆☆

This company is unprofesional. The WORST Customer Service. I found a coupon for new clients only in the local Clipper Magazine. It offered to have any 3 areas cleaned for $49.99. I let them know about the coupon when making the appointment. They cancelled on us THREE times! I explained to them each time how we had moved all of our furniture and how inconveninet it was. They called each time only 30min before the scheduled time. Both the guy who was on route and the girl who answers the phone sound like a young unprofessional Middle Eastern couple. NO CUSTOMER SERVICE. They didn't even care to have left us with all of our things a complete mess. I mean, who cancels/reschedules THREE times?!! AND they made us wait 3hrs EACH time because it is a 3 hr window. AWFUL service. I told all of my friends and warned everyone I know about this company.

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Had them clean our office building last night and all seems fair and good. They were professional and moved around as much furniture as they could.

4
★★★★☆

Had them clean our office building last night and all seems fair and good. They were professional and moved around as much furniture as they could.

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.

I called to have two area rugs and a bedroom carpet cleaned. I had a coupon which stated that they would clean "three areas for $49.99 (300 square feet)." I explained that the "three areas" included two area rugs that were 8'x12' and a bedroom. The rep said that he would send somebody out and that person would give an estimate. When the person came out, he quoted $108 for each area rug and that did not include the bedroom carpet. My husband gave him the coupon, and he said okay and put it in his pocket. When the job was over, he said he wanted $216 and my husband said what about the coupon? He said for that price he needed to use another machine!?! I called the office and spoke with a woman who told me that the coupon did not apply to area rugs, only wall-to-wall carpet, so I why wasn't I told this when I called. She said I must have spoke to an "after hours" person who doesn't know. Why would you leave someone answering the phone who doesn't know the basics about your business? That sounds like their problem, not mine. I WILL NEVER USE THESE DISHONEST PEOPLE AGAIN. DO NOT USE THEM!!!

1
★☆☆☆☆

I called to have two area rugs and a bedroom carpet cleaned. I had a coupon which stated that they would clean "three areas for $49.99 (300 square feet)." I explained that the "three areas" included two area rugs that were 8'x12' and a bedroom. The rep said that he would send somebody out and that person would give an estimate. When the person came out, he quoted $108 for each area rug and that did not include the bedroom carpet. My husband gave him the coupon, and he said okay and put it in his pocket. When the job was over, he said he wanted $216 and my husband said what about the coupon? He said for that price he needed to use another machine!?! I called the office and spoke with a woman who told me that the coupon did not apply to area rugs, only wall-to-wall carpet, so I why wasn't I told this when I called. She said I must have spoke to an "after hours" person who doesn't know. Why would you leave someone answering the phone who doesn't know the basics about your business? That sounds like their problem, not mine. I WILL NEVER USE THESE DISHONEST PEOPLE AGAIN. DO NOT USE THEM!!!

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1 out of 1 people found this review helpful.

.

They wouldn't give us a quote before the job and it cost us over $200 for cleaning only a portion of our small apartment's carpet. They didn't clean under couch or coffee table like they were asked to do and they charged us for full square footage of the bedroom when it was mostly occupied by the bed and large furniture along the wall. My husband found that the dirty water had run all over his car in the parking garage because they failed to tighten the hoses. They never apologized for any of this and offered to come back to do underneath but they were so slow and messy, we refused.

2
★★☆☆☆

They wouldn't give us a quote before the job and it cost us over $200 for cleaning only a portion of our small apartment's carpet. They didn't clean under couch or coffee table like they were asked to do and they charged us for full square footage of the bedroom when it was mostly occupied by the bed and large furniture along the wall. My husband found that the dirty water had run all over his car in the parking garage because they failed to tighten the hoses. They never apologized for any of this and offered to come back to do underneath but they were so slow and messy, we refused.

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.

This company is the WORST-
The Carpet Cleaning Industry is such a JOKE_
These guys left spots ruined walls then yelled at me because I was mad they did a crappy job-
DON"T USE-
I think they go under several names too-
CLean Green

3
★★★★★

This company is the WORST-
The Carpet Cleaning Industry is such a JOKE_
These guys left spots ruined walls then yelled at me because I was mad they did a crappy job-
DON"T USE-
I think they go under several names too-
CLean Green

Cons: Terrible Work-Not Professional

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My home's carpets never looked and smelled this good since they were new! I am so happy I hired these cleaners!

3
★★★★★

My home's carpets never looked and smelled this good since they were new! I am so happy I hired these cleaners!

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I needed to have my carpets cleaned before moving in. I called these guys and left them to do their work.
t
while they did take a LOT longer than what they had told me and even of what I had estimated, they did their job very good. The

3
★★★★★

I needed to have my carpets cleaned before moving in. I called these guys and left them to do their work.
t
while they did take a LOT longer than what they had told me and even of what I had estimated, they did their job very good. The

Pros: efficient

Cons: takes their time

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Worst company! They didn't clean the entire carpet and then never showed up to complete their work. The carpet was wet much longer than what they claimed. It now smells like mold. The secretary is very rude and unprofessional, did not try to resolve any problems.

They spent like 8 minutes cleaning and the carpet is still dirty!

1
★☆☆☆☆

Worst company! They didn't clean the entire carpet and then never showed up to complete their work. The carpet was wet much longer than what they claimed. It now smells like mold. The secretary is very rude and unprofessional, did not try to resolve any problems.

They spent like 8 minutes cleaning and the carpet is still dirty!

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.

First of all, the company "forgot" to clean the entire carpet. They were supposed to return to clean it again, but of course no one showed up nor did they bother to call me to tell me that they were coming late. I was then promised a

3
★★★★★

First of all, the company "forgot" to clean the entire carpet. They were supposed to return to clean it again, but of course no one showed up nor did they bother to call me to tell me that they were coming late. I was then promised a

Pros: nothing

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i was quoted a price for my carpet to be cleaned by a woman over the phone. Two men showed up and said that price was for basic carpet cleaning which would do no good and i needed the "deep cleanning" so that the carpet will look "brand

3
★★★★★

i was quoted a price for my carpet to be cleaned by a woman over the phone. Two men showed up and said that price was for basic carpet cleaning which would do no good and i needed the "deep cleanning" so that the carpet will look "brand

.

I truly wish I had read these reviews before we hired this company to clean our carpets. They came in, gave us a $280 estimate, promising to get rid of the urine smell from our geriatric dog. This is what happened: The carpets were so drenched, that they took 3 days to dry, and thus mildew formed and made a mess of our condo, and now they are stinking, worse than before. I asked them to come back and fix it, so they came back a week later, and redid the place - they just stormed in, with no comments or suggestions, I had to stop them and say, Please, do not use toxic chemicals to clean the carpets or hide the odor, so what did they do? THey used the most toxic, gross smelling stuff, my mother got a nose bleed!!!! We had to air the place out for several days, AND NOW THE CARPETS SMELL OF MILDEW, TOXIC CHEMICALS, AND URINE. This company should be put out of business, and quick, DO NOT USE THEM!!!! I asked them for my money back, they refused. I am taking them to small claims court, this is unbelievable.

DO NOT USE THESE HORRIBLE PEOPLE TO CLEAN YOUR CARPETS!!!!!!!!

1
★☆☆☆☆

I truly wish I had read these reviews before we hired this company to clean our carpets. They came in, gave us a $280 estimate, promising to get rid of the urine smell from our geriatric dog. This is what happened: The carpets were so drenched, that they took 3 days to dry, and thus mildew formed and made a mess of our condo, and now they are stinking, worse than before. I asked them to come back and fix it, so they came back a week later, and redid the place - they just stormed in, with no comments or suggestions, I had to stop them and say, Please, do not use toxic chemicals to clean the carpets or hide the odor, so what did they do? THey used the most toxic, gross smelling stuff, my mother got a nose bleed!!!! We had to air the place out for several days, AND NOW THE CARPETS SMELL OF MILDEW, TOXIC CHEMICALS, AND URINE. This company should be put out of business, and quick, DO NOT USE THEM!!!! I asked them for my money back, they refused. I am taking them to small claims court, this is unbelievable.

DO NOT USE THESE HORRIBLE PEOPLE TO CLEAN YOUR CARPETS!!!!!!!!

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.

This is the worst company ever. I would bet whomever wrote a good review worked for the company. They put out coupons for $49 carpet cleaning.. granted, we know when they get there they try to get more money.. our rooms fit the size requirement and were put it one year ago. They get to our house after we spent an ENTIRE day moving every piece of furniture out; walked in and quoted us $275 ARE YOU KIDDING ME? when we refused, 1/2 hour back and forth, a call to the headquarters, they said FINE and spent a total of 7 minutes "cleaning" 3 rooms, left the carpets in worse condition then they were in and STINKING to high hell..we were devestated.. we were left with filthy carpet after all that work of moving furniture and no one else could come out short notice...
they should be put out of business... we called to complain, they were just as rude.. Please do not EVER give this company a dime!

1
★☆☆☆☆

This is the worst company ever. I would bet whomever wrote a good review worked for the company. They put out coupons for $49 carpet cleaning.. granted, we know when they get there they try to get more money.. our rooms fit the size requirement and were put it one year ago. They get to our house after we spent an ENTIRE day moving every piece of furniture out; walked in and quoted us $275 ARE YOU KIDDING ME? when we refused, 1/2 hour back and forth, a call to the headquarters, they said FINE and spent a total of 7 minutes "cleaning" 3 rooms, left the carpets in worse condition then they were in and STINKING to high hell..we were devestated.. we were left with filthy carpet after all that work of moving furniture and no one else could come out short notice...
they should be put out of business... we called to complain, they were just as rude.. Please do not EVER give this company a dime!

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.

This is the worst company ever. I would bet whomever wrote a good review worked for the company. They put out coupons for $49 carpet cleaning.. granted, we know when they get there they try to get more money.. our rooms fit the size

3
★★★★★

This is the worst company ever. I would bet whomever wrote a good review worked for the company. They put out coupons for $49 carpet cleaning.. granted, we know when they get there they try to get more money.. our rooms fit the size

Pros: Absolutely NONE

Cons: RIP OFF, SCAM ARTISTS, RUDE

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I have a coupon for air duct cleaning for $49.99. They did a poor job and told me that if I wanted a good job done I??ll have to be willing to spend good money. They didn??t want to clean 2 out of the 5 vents that I have because it was too much job for $15 each (plus the $49.99) when that was the price that the guy over the phone told me they charge (Mr. Dave). The guys that came (Dan & Luis) wanted to do it for $30 each vent and wanted to do all of them or nothing. They said if you want the 5 vents call me and we??ll be back. I call the company and complain with Mr. Dave, he said he will call me back but after half an hour I called him and the rude receptionist told me he was out for the day (obviously he did care about my complain). The receptionist (Mrs. Lisa) agreed with the rude workers saying the same thing ??If you want a good job you have to be willing to pay big money for it? and ??There is a minimum amount to spend? phrases that Mr. Dave didn??t mention when I hired the service the day before other wise I wouldn??t even bother to hired them. My advised for this company will be that if you are not going to be happy with what you ask for don??t even bother to give coupons and prices that are going to destroy your image and also don??t ruin others people day with your scam coupons. By the way if you read ??Free deodorizer for entire duct package? forget it, the workers don??t even know what you are talking about, the answer was ??How am I going to put something I don??t have?. I don??t expect any call from them the receptionist didn??t even ask for my phone number when I called or my name just told me that the owner Larry Smith was to busy with his 3 other companies to call me and hang up.

1
★☆☆☆☆

I have a coupon for air duct cleaning for $49.99. They did a poor job and told me that if I wanted a good job done I??ll have to be willing to spend good money. They didn??t want to clean 2 out of the 5 vents that I have because it was too much job for $15 each (plus the $49.99) when that was the price that the guy over the phone told me they charge (Mr. Dave). The guys that came (Dan & Luis) wanted to do it for $30 each vent and wanted to do all of them or nothing. They said if you want the 5 vents call me and we??ll be back. I call the company and complain with Mr. Dave, he said he will call me back but after half an hour I called him and the rude receptionist told me he was out for the day (obviously he did care about my complain). The receptionist (Mrs. Lisa) agreed with the rude workers saying the same thing ??If you want a good job you have to be willing to pay big money for it? and ??There is a minimum amount to spend? phrases that Mr. Dave didn??t mention when I hired the service the day before other wise I wouldn??t even bother to hired them. My advised for this company will be that if you are not going to be happy with what you ask for don??t even bother to give coupons and prices that are going to destroy your image and also don??t ruin others people day with your scam coupons. By the way if you read ??Free deodorizer for entire duct package? forget it, the workers don??t even know what you are talking about, the answer was ??How am I going to put something I don??t have?. I don??t expect any call from them the receptionist didn??t even ask for my phone number when I called or my name just told me that the owner Larry Smith was to busy with his 3 other companies to call me and hang up.

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.

I have a coupon for air duct cleaning for $49.99. They did a poor job and told me that if I wanted a good job done Ill have to be willing to spend good money. They didnt want to clean 2 out of the 5 vents that I have because it was too

3
★★★★★

I have a coupon for air duct cleaning for $49.99. They did a poor job and told me that if I wanted a good job done Ill have to be willing to spend good money. They didnt want to clean 2 out of the 5 vents that I have because it was too

Cons: Lairs, Rude receptionist, owner doesn't care.

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I was referred to Citrus Fresh Carpet Care by a family friend. She did not steer me wrong. Their technician Sean was on time, a little early even in fact. He was clean cut, in uniform and looked very professional. We did a walk through and he explained everything that needed to be done and why. Their price was excellent. I can't say enough about how wonderful these guys are!!!!

5
★★★★★

I was referred to Citrus Fresh Carpet Care by a family friend. She did not steer me wrong. Their technician Sean was on time, a little early even in fact. He was clean cut, in uniform and looked very professional. We did a walk through and he explained everything that needed to be done and why. Their price was excellent. I can't say enough about how wonderful these guys are!!!!

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.

I had my carpet cleaned by Citrus Fresh Carpet Cleaners and was excited that they promoted "chemical free". I was not satisfied with my service. They were late, overcharged me, damaged the surface of my table, and left my carpet soaking wet. My apartment now smells like mildew and I have an antique table that cannot be fixed.

The company refuses to take responsibility and the manager stated that the owner would not call me back and would not do anything about the damages.

I would not recommend them!

1
★☆☆☆☆

I had my carpet cleaned by Citrus Fresh Carpet Cleaners and was excited that they promoted "chemical free". I was not satisfied with my service. They were late, overcharged me, damaged the surface of my table, and left my carpet soaking wet. My apartment now smells like mildew and I have an antique table that cannot be fixed.

The company refuses to take responsibility and the manager stated that the owner would not call me back and would not do anything about the damages.

I would not recommend them!

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0 out of 1 people found this review helpful.

.

We were not prepared for the recent rains. I was pleasantly surprised by the great job that Citrus Fresh Restoration did on the water damage in my home in Los Angeles. There was water all over the place and it was aa busy day for them when it happened but Citrus Fresh came out very quickly and I had my house being dried in no time. They??re definitely worth the money! Keep it up guys! Great work!

5
★★★★★

We were not prepared for the recent rains. I was pleasantly surprised by the great job that Citrus Fresh Restoration did on the water damage in my home in Los Angeles. There was water all over the place and it was aa busy day for them when it happened but Citrus Fresh came out very quickly and I had my house being dried in no time. They??re definitely worth the money! Keep it up guys! Great work!

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1 out of 1 people found this review helpful.

.

Citrus Fresh Carpet Care did a fantastic job on my carpets. I have lived in my home here for 3 1/2 years and had other types of carpet cleaning done, and they are not even on the same page as Citrus Fresh Carpet Care processes and

3
★★★★★

Citrus Fresh Carpet Care did a fantastic job on my carpets. I have lived in my home here for 3 1/2 years and had other types of carpet cleaning done, and they are not even on the same page as Citrus Fresh Carpet Care processes and

Pros: Quality and workmanship

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I hired Citrusfresh (in the OC) to clean my sofas. I found their ad and coupon in the local Clipper and was excited b/c they were "chemical free" and i have people with sensitivites in my home. I told the man on the phone that my sofa had a lot of stains, including crayons, coffee, etc. He said he understood and they would take of it for me for the price on the coupon. They arrived 1.5 hours late, started doing their work and then told me they would have to charge me $60 more b/c it was so stained. They even showed me the difference betw the 2 treatments they tried on my wet couches at this pt. They kept stressing that they could not make it perfect or get all the stains out no matter what they did. It was like they were afraid of getting sued and had set this all up! They knew I was stuck with them bc my sofas were all ready wet. They didnt even pretreat or vacuum the sofas as promised. I called the man on the phone and complained +he lowered the price by 20 bucks and I decided to do the shampooing. It is now 10 hours later, the couches are still soaking, there are brown water marks on the them and it looks like they just pushed the dirt around. I have a mind to report them to the B+B.

1
★☆☆☆☆

I hired Citrusfresh (in the OC) to clean my sofas. I found their ad and coupon in the local Clipper and was excited b/c they were "chemical free" and i have people with sensitivites in my home. I told the man on the phone that my sofa had a lot of stains, including crayons, coffee, etc. He said he understood and they would take of it for me for the price on the coupon. They arrived 1.5 hours late, started doing their work and then told me they would have to charge me $60 more b/c it was so stained. They even showed me the difference betw the 2 treatments they tried on my wet couches at this pt. They kept stressing that they could not make it perfect or get all the stains out no matter what they did. It was like they were afraid of getting sued and had set this all up! They knew I was stuck with them bc my sofas were all ready wet. They didnt even pretreat or vacuum the sofas as promised. I called the man on the phone and complained +he lowered the price by 20 bucks and I decided to do the shampooing. It is now 10 hours later, the couches are still soaking, there are brown water marks on the them and it looks like they just pushed the dirt around. I have a mind to report them to the B+B.

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0 out of 2 people found this review helpful.

.

All their reviews on Yahoo and City Search are done by professional FAKE reviewers. Check this to see. Do a search with "Carpet Cleaning Los Angeles" or Use Denver. You will find the same people do fake reviews for the franchise in LA

3
★★★★★

All their reviews on Yahoo and City Search are done by professional FAKE reviewers. Check this to see. Do a search with "Carpet Cleaning Los Angeles" or Use Denver. You will find the same people do fake reviews for the franchise in LA

Pros: All their REVIEWS are FAKE!!! They are con artist. Read my review and expose them.

Cons: Criminal conduct, their reviews are all fake and they will bait and switch the pricing.

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David, the owner of Citrus Fresh Carpet Care is THE ABSOULUTE BEST! We just\r
opened a cafe after three month remodeleling and he brought the floors to\r
looking like there has been no work done. Let me tell you, David and his\r
crew did

3
★★★★★

David, the owner of Citrus Fresh Carpet Care is THE ABSOULUTE BEST! We just\r
opened a cafe after three month remodeleling and he brought the floors to\r
looking like there has been no work done. Let me tell you, David and his\r
crew did

.

I'm here to say that Citrus Fresh is a topnotch company ? uniformed ?\r
punctual ? clean ? and offer a great value for their service. They did a\r
great job for a very affordable price.

3
★★★★★

I'm here to say that Citrus Fresh is a topnotch company ? uniformed ?\r
punctual ? clean ? and offer a great value for their service. They did a\r
great job for a very affordable price.

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This company is a real delight! They do great work and even gave me some\r
great advice. I will use them again and have recommended them to my friends\r
and neighbors.\r

3
★★★★★

This company is a real delight! They do great work and even gave me some\r
great advice. I will use them again and have recommended them to my friends\r
and neighbors.\r

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Unbelievable! This is the second time I used Citrus Fresh. I wanted to take\r
the time now to write a review. I had an emergency (water was pouring from\r
my ceiling), I called them around 6:00 a.m. on a Tuesday morning. They came\r
out

3
★★★★★

Unbelievable! This is the second time I used Citrus Fresh. I wanted to take\r
the time now to write a review. I had an emergency (water was pouring from\r
my ceiling), I called them around 6:00 a.m. on a Tuesday morning. They came\r
out

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Since last November I have had my carpets cleaned 3 times from 2 different\r
companies. I wanted to find someone new. I found Citrus Fresh on the\r
internet. I called and let them know about the pet odor problem I have been\r
having from

3
★★★★★

Since last November I have had my carpets cleaned 3 times from 2 different\r
companies. I wanted to find someone new. I found Citrus Fresh on the\r
internet. I called and let them know about the pet odor problem I have been\r
having from

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