Dealer Direct Transmission & Automotive

★★★★☆
Specializing in Transmissions and Complete Automotive Repair
  • 6367 E Colonial Dr

    Orlando, FL 32807

    Map & Directions
  • 407-704-8911

Automotive

Automotive
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Dave's Auto Systems

2155 W Colonial Dr Orlando, FL

3.7447 47
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This auto repair did a wonderful job. I will recommend this auto service. I got my car fix within a day. The price is reasonable. Thank you.

4
★★★★☆

This auto repair did a wonderful job. I will recommend this auto service. I got my car fix within a day. The price is reasonable. Thank you.

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.

If you don't believe me, see for yourself with this Action 9 news report. Go to wftv and search "repair shop horror story." When is the State of Florida going to prosecute this crook?! He already left a trail of law suits, in his wake, when the State of Texas ran him off.

1
★☆☆☆☆

If you don't believe me, see for yourself with this Action 9 news report. Go to wftv and search "repair shop horror story." When is the State of Florida going to prosecute this crook?! He already left a trail of law suits, in his wake, when the State of Texas ran him off.

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You WILL be ripped off! There is a reason that channel 9 news did the story "Channel 9 confronts repair shop owner." Please inform yourself! Go to wftv.com and move the icon to "news". click on repair shop horror story". view it. become informed. after that click on "channel 9 confronts repair shop owner". I firmly believe that the only positive reviews are coming from Chris Shuler himself. I can not understand how the State or the State's Attorney's Office has not prosecuted this thief yet.

1
★☆☆☆☆

You WILL be ripped off! There is a reason that channel 9 news did the story "Channel 9 confronts repair shop owner." Please inform yourself! Go to wftv.com and move the icon to "news". click on repair shop horror story". view it. become informed. after that click on "channel 9 confronts repair shop owner". I firmly believe that the only positive reviews are coming from Chris Shuler himself. I can not understand how the State or the State's Attorney's Office has not prosecuted this thief yet.

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.

After taking my daughters Isuzu Trooper to the dealership to get an estimate on replacing the transmission and getting a price quote of almost 6000 dollars I decided to give Dealer Direct a call. They saved me over 60 percent, gave me a better warranty, and great customer service. I am glad i called them and you will be glad too

5
★★★★★

After taking my daughters Isuzu Trooper to the dealership to get an estimate on replacing the transmission and getting a price quote of almost 6000 dollars I decided to give Dealer Direct a call. They saved me over 60 percent, gave me a better warranty, and great customer service. I am glad i called them and you will be glad too

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.

I had a good experience at Dealer Direct. If i had one complaint it would be that the manager did not tell me about the coupons on the web site. There is a coupon for 150.00 off any major repair and you can also get a free oil change. So if your going to have repairs done go to the web site and get your coupon. Other than that I was treated fairly and the work was completed in a timely manner.

4
★★★★☆

I had a good experience at Dealer Direct. If i had one complaint it would be that the manager did not tell me about the coupons on the web site. There is a coupon for 150.00 off any major repair and you can also get a free oil change. So if your going to have repairs done go to the web site and get your coupon. Other than that I was treated fairly and the work was completed in a timely manner.

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.

After breaking down in my van on my way back home, This shop towed me in off the side of the road. I thought my transmission went out but it ended up being a bad solenoid. I was back on the road quickly and was very happy with the honesty and quick service

5
★★★★★

After breaking down in my van on my way back home, This shop towed me in off the side of the road. I thought my transmission went out but it ended up being a bad solenoid. I was back on the road quickly and was very happy with the honesty and quick service

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.

Very fair and honest. they had the repair done quickly and kept in touch with me to give me updates on the repair .

4
★★★★☆

Very fair and honest. they had the repair done quickly and kept in touch with me to give me updates on the repair .

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.

This company rebuilt my transmission last week , They were thousands less than the dealer, They offered a better warranty and my car runs great. I am suprised reading some of these other reviews but can only assume it a disgruntled employee or a competitor. Any how i am happy

5
★★★★★

This company rebuilt my transmission last week , They were thousands less than the dealer, They offered a better warranty and my car runs great. I am suprised reading some of these other reviews but can only assume it a disgruntled employee or a competitor. Any how i am happy

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I recently took my vehicle into Dealer Direct Transmission & Auto repair for a small amount of body work to the bumper. While the repair to the bumper was completed, the ENTIRE car is coated with over spray. I had to use a razor blade to scrape the all of the windows. Yes all off them, front, sides, back, and sunroof. There is over spray on every part of the car. A simple tarp when painting would have prevented this. Additionally they drove my car around running out a 1/4 of a tank of gas. They also had both font seats adjusted in "cruising" mode. Can't see why they needed to "test" the car with two people for BODY work. The interior was clean when I took it in, not when I got it back. Very very unprofessional.

1
★☆☆☆☆

I recently took my vehicle into Dealer Direct Transmission & Auto repair for a small amount of body work to the bumper. While the repair to the bumper was completed, the ENTIRE car is coated with over spray. I had to use a razor blade to scrape the all of the windows. Yes all off them, front, sides, back, and sunroof. There is over spray on every part of the car. A simple tarp when painting would have prevented this. Additionally they drove my car around running out a 1/4 of a tank of gas. They also had both font seats adjusted in "cruising" mode. Can't see why they needed to "test" the car with two people for BODY work. The interior was clean when I took it in, not when I got it back. Very very unprofessional.

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.

I took my car in for repairs back in October 2009. I was told that I needed a new transmission and given a price. I paid for the work and left my car with them for two weeks. The day after I got the car back, it was still not shifting correctly. I have had it back at least a dozen times for the same problem. Each time I dropped off my car, they had it for 5 to 10 days. They drove it all over town and ran all the gas out of it, one time they even called me wanting gas money. I have been approached by several of their employees stating that no work has been done on my car, and that unlicensed drivers have been allowed to drive my car. They claim to have changed the Transmission, the control module-twice, coils, interment cluster, motor mounts. I have paid a total of 3,502.01. This has been going on for almost a year and I??m stuck with a car and a faulty transmission and no money for repairs. I just got it back Friday after another week, and this morning it is still doing the same thing.

1
★☆☆☆☆

I took my car in for repairs back in October 2009. I was told that I needed a new transmission and given a price. I paid for the work and left my car with them for two weeks. The day after I got the car back, it was still not shifting correctly. I have had it back at least a dozen times for the same problem. Each time I dropped off my car, they had it for 5 to 10 days. They drove it all over town and ran all the gas out of it, one time they even called me wanting gas money. I have been approached by several of their employees stating that no work has been done on my car, and that unlicensed drivers have been allowed to drive my car. They claim to have changed the Transmission, the control module-twice, coils, interment cluster, motor mounts. I have paid a total of 3,502.01. This has been going on for almost a year and I??m stuck with a car and a faulty transmission and no money for repairs. I just got it back Friday after another week, and this morning it is still doing the same thing.

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.

I took my 1997 Mustang to AAMCO and they took my transmission apart, then told me it was going to cost almost $3,000 to fix it! I called Dealer Direct, they went and got my car for free and rebuilt the transmission for just about $1,800!

4
★★★★☆

I took my 1997 Mustang to AAMCO and they took my transmission apart, then told me it was going to cost almost $3,000 to fix it! I called Dealer Direct, they went and got my car for free and rebuilt the transmission for just about $1,800!

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.

wftv.com. that's all i have to say. twice in two weeks. move icon to "news". click on repair shop horror story". view it. become informed. after that click on "channel 9 confronts repair shop owner". why worry about an owner having no control over his company (if thats the case)? under chris shuler's leadership, his company seems to have done many people wrong.

1
★☆☆☆☆

wftv.com. that's all i have to say. twice in two weeks. move icon to "news". click on repair shop horror story". view it. become informed. after that click on "channel 9 confronts repair shop owner". why worry about an owner having no control over his company (if thats the case)? under chris shuler's leadership, his company seems to have done many people wrong.

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2 out of 2 people found this review helpful.

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I've been taking my car to Dealer Direct for over 2 years and I've never had a problem with the service. The first time I went, after the dealership said I needed a brand new transmission for my Explorer, I got a quote to "repair" my transmission and it saved me almost 50%!

I've been going there ever since. They always treat me right.

4
★★★★☆

I've been taking my car to Dealer Direct for over 2 years and I've never had a problem with the service. The first time I went, after the dealership said I needed a brand new transmission for my Explorer, I got a quote to "repair" my transmission and it saved me almost 50%!

I've been going there ever since. They always treat me right.

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0 out of 2 people found this review helpful.

.

The Short:
We were RIPPED OFF by Dealer Direct Automotive and Transmission Repair, we were price gauged, defrauded (because the repairs were not made), and they endangered the lives of 60+ children and thousands of drivers in Central Florida, by claiming to do an inspection of behalf of the Department of Transportation (DOT) and not doing it. We have had to pay for the repairs to be re-done by another repair facility in order to make sure they did not damage our vehicle intentionally. We want to expose them for fraudulent work and poor customer service, as the owner himself was rude and abrasive.

What would happen if we had an accident or caused an accident on the vehicle with children?
How can they charge us for repairs and inspections they did not complete?
How can they hold our vehicle hostage?
How can they charge $176 for parts they pulled off of another truck and spray painted to make them look new? When the SAME NEW FORD Parts would have been $89.00
How can they charge $320 for 2 new batteries, and $350 to install them? When 2 new batteries at the Ford Dealer were $200 plus $85 for installation.
How can they charge $545 for a Re-manufactured starter (that they sold to us as "new") and $350 to install it; when the FORD PART is $243 and $200 to install it?
How can they not tie down the battery?
How can they charge $175 for a DOT inspection they did not perform, nor do the repairs for them?
How can they even be claiming to be a DOT approved repair facility, and not even have the integrity to realize that they are endangering the lives of children by not completing the required work to pass the inspection?

Not only did they PRICE GAUGED us, FRAUDED us about the work performed, and TREATED us HORRIBLY; THEY ENDANGERED THE LIVES OF ABOUT 60 CHILDREN and THOUSANDS OF DRIVERS in Central Florida (I4 specifically)
Also they claim to have a contract with the Orange County Sheriff??s Department and FHP for their vehicles, so they are probably cheating them as well, and by default stealing from the people and the taxpayer??s dollars.
I have written documentation that supports these statements.

1
★☆☆☆☆

The Short:
We were RIPPED OFF by Dealer Direct Automotive and Transmission Repair, we were price gauged, defrauded (because the repairs were not made), and they endangered the lives of 60+ children and thousands of drivers in Central Florida, by claiming to do an inspection of behalf of the Department of Transportation (DOT) and not doing it. We have had to pay for the repairs to be re-done by another repair facility in order to make sure they did not damage our vehicle intentionally. We want to expose them for fraudulent work and poor customer service, as the owner himself was rude and abrasive.

What would happen if we had an accident or caused an accident on the vehicle with children?
How can they charge us for repairs and inspections they did not complete?
How can they hold our vehicle hostage?
How can they charge $176 for parts they pulled off of another truck and spray painted to make them look new? When the SAME NEW FORD Parts would have been $89.00
How can they charge $320 for 2 new batteries, and $350 to install them? When 2 new batteries at the Ford Dealer were $200 plus $85 for installation.
How can they charge $545 for a Re-manufactured starter (that they sold to us as "new") and $350 to install it; when the FORD PART is $243 and $200 to install it?
How can they not tie down the battery?
How can they charge $175 for a DOT inspection they did not perform, nor do the repairs for them?
How can they even be claiming to be a DOT approved repair facility, and not even have the integrity to realize that they are endangering the lives of children by not completing the required work to pass the inspection?

Not only did they PRICE GAUGED us, FRAUDED us about the work performed, and TREATED us HORRIBLY; THEY ENDANGERED THE LIVES OF ABOUT 60 CHILDREN and THOUSANDS OF DRIVERS in Central Florida (I4 specifically)
Also they claim to have a contract with the Orange County Sheriff??s Department and FHP for their vehicles, so they are probably cheating them as well, and by default stealing from the people and the taxpayer??s dollars.
I have written documentation that supports these statements.

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2 out of 3 people found this review helpful.

.

WARNING BEWARE WATCH OUT DANGER
Out of town customer, whom flew into Orlando to conduct business with Chris Schuler aka Dealer Direct. Waited at Airport for over 3 hours to be picked up. When I arrived at the location, Chris Schuler was in hiding somewhere who knows where? Making a long story short the expierence was a NIGHTMARE! I told them to take me back to the Airport immediately. DO NOT UNDER ANY CIRCUMSTANCES DO BUSINESS WITH DEALER DIRECT AUTO & TRANSMISSION REPAIR!

1
★☆☆☆☆

WARNING BEWARE WATCH OUT DANGER
Out of town customer, whom flew into Orlando to conduct business with Chris Schuler aka Dealer Direct. Waited at Airport for over 3 hours to be picked up. When I arrived at the location, Chris Schuler was in hiding somewhere who knows where? Making a long story short the expierence was a NIGHTMARE! I told them to take me back to the Airport immediately. DO NOT UNDER ANY CIRCUMSTANCES DO BUSINESS WITH DEALER DIRECT AUTO & TRANSMISSION REPAIR!

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2 out of 2 people found this review helpful.

.

HEY anyone who has had a bad experience with Chris aka Dealer Direct, shoot me an email, im in process of getting a law suit together, and as much information I can get will help, His wife is backing him, he has no money, orlandorat@yahoo.com it will be a face to face meeting,, i know Chris he will try to get things said on line that he can use ageist me

1
★☆☆☆☆

HEY anyone who has had a bad experience with Chris aka Dealer Direct, shoot me an email, im in process of getting a law suit together, and as much information I can get will help, His wife is backing him, he has no money, orlandorat@yahoo.com it will be a face to face meeting,, i know Chris he will try to get things said on line that he can use ageist me

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2 out of 2 people found this review helpful.

.

I had a great experience with Dealer Direct. I took my 1998 Ford Explorer in after the dealership quoted me over $2000 for a new transmission! Dealer Direct was able to repair (or rebuild, I can't remember) for about half that much!!

DON'T TAKE YOUR CAR TO THE DEALERSHIP!!! They're a rip off for sure!

2
★★★★★

I had a great experience with Dealer Direct. I took my 1998 Ford Explorer in after the dealership quoted me over $2000 for a new transmission! Dealer Direct was able to repair (or rebuild, I can't remember) for about half that much!!

DON'T TAKE YOUR CAR TO THE DEALERSHIP!!! They're a rip off for sure!

Pros: Friendly service, good prices, lots of freebies

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I wish I had read these reviews before I took my car to this shop because I never would have gone there . I hope this review will keep other people from making the same mistake I did. I took my car to this shop six weeks ago and I am still having the same problem. I took the car back 3 times and the car is still not repaired. I can't afford to take it to another shop after all the money they charged me. I am having to take the bus now until I can save up enough money to take my car to a real mechanic. Honestly, you do not want to do business with this shop.

0
★☆☆☆☆

I wish I had read these reviews before I took my car to this shop because I never would have gone there . I hope this review will keep other people from making the same mistake I did. I took my car to this shop six weeks ago and I am still having the same problem. I took the car back 3 times and the car is still not repaired. I can't afford to take it to another shop after all the money they charged me. I am having to take the bus now until I can save up enough money to take my car to a real mechanic. Honestly, you do not want to do business with this shop.

Pros: Can't Think Of One

Cons: Overcharges and Doesn't fix problem with car

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I've been a loyal customer of Dealer Direct for the past 3 years. The #1 reason for this, is they don't charge $75-$85 for a diagnostic check. I spoke with the owner Chris who told me its a complete scam when other companies charge for this - because it's just a computer program that runs and doesn't take much time at all!

So whenever something is sounding fishy, I call Dealer Direct and schedule a check-up. They tell me exactly what's wrong, and since I always bring it in at the first sign of trouble, they've never tried to sell me an expensive repair.

I don't know what's going on with these horrible reviews I just read - sounds like somebody has a grudge or something! They all sound like the same person!

I can't recommend Dealer Direct enough!

2
★★★★★

I've been a loyal customer of Dealer Direct for the past 3 years. The #1 reason for this, is they don't charge $75-$85 for a diagnostic check. I spoke with the owner Chris who told me its a complete scam when other companies charge for this - because it's just a computer program that runs and doesn't take much time at all!

So whenever something is sounding fishy, I call Dealer Direct and schedule a check-up. They tell me exactly what's wrong, and since I always bring it in at the first sign of trouble, they've never tried to sell me an expensive repair.

I don't know what's going on with these horrible reviews I just read - sounds like somebody has a grudge or something! They all sound like the same person!

I can't recommend Dealer Direct enough!

Pros: Diagnostic check is always free

Cons: Can't think of one.

.

I HEARD ON THE RADAIO THAT DEALER DIRECT WAS OFFERING A FREE A/C CHECK AND MY CAR HAD STARTED TO BLOW HOT AIR. TOOK IT IN AND THEY CHECKED IT FOR FREE AND ALL IT NEEDED WAS A RECHARGE OR SOMETHING. WORKES GREAT AGAIN!

THEIR LOCATION IS A BIT HIDDEN, SO YOU'VE GOT TO KEEP YOUR EYES OPEN FOR IT! THAT WOULD BE MY ONLY COMPLAINT.

2
★★★★☆

I HEARD ON THE RADAIO THAT DEALER DIRECT WAS OFFERING A FREE A/C CHECK AND MY CAR HAD STARTED TO BLOW HOT AIR. TOOK IT IN AND THEY CHECKED IT FOR FREE AND ALL IT NEEDED WAS A RECHARGE OR SOMETHING. WORKES GREAT AGAIN!

THEIR LOCATION IS A BIT HIDDEN, SO YOU'VE GOT TO KEEP YOUR EYES OPEN FOR IT! THAT WOULD BE MY ONLY COMPLAINT.

Pros: HONEST + KNOWLEDGEABLE

Cons: HARD TO FIND

.

I brought my car to this location in Orlando to get my oil changed and they forgot to put the oil back in the car! When i drove off my car started to over heat, so i pulled over and realized there was no oil. I would not recommend taking your car here!

0
★☆☆☆☆

I brought my car to this location in Orlando to get my oil changed and they forgot to put the oil back in the car! When i drove off my car started to over heat, so i pulled over and realized there was no oil. I would not recommend taking your car here!

.

MY CAR WORKS GREAT AND HAVE NO COMPLAINTS AT ALL. I WOULD RECCOMEND TO EVERYONE TO GIVE THIS PLACE A TRY. I THINK THAT THIS IS PROBABLY A COMPETITOR WRITING THESE BAD REVIEWS. WHEN I WAS IN THERE OFFICE THERE MUST HAVE BEEN TEN CUSTOMERS IN THERE WAITING AND ALL OF THEM WERE VERY HAPPY WITH THE SERVICE.?

2
★★★★☆

MY CAR WORKS GREAT AND HAVE NO COMPLAINTS AT ALL. I WOULD RECCOMEND TO EVERYONE TO GIVE THIS PLACE A TRY. I THINK THAT THIS IS PROBABLY A COMPETITOR WRITING THESE BAD REVIEWS. WHEN I WAS IN THERE OFFICE THERE MUST HAVE BEEN TEN CUSTOMERS IN THERE WAITING AND ALL OF THEM WERE VERY HAPPY WITH THE SERVICE.?

Pros: DEALER DIRECT

Cons: NONE

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dealer direct has a policy that everyone should no about.
if you are unhappy with anything involving service or repair to your car.they will do everything they can to try to make you happy. if they cant they will refund your money And pay another shop to fix your car. Now thats is strong
so we invite any real customer to call 321-662-0117 if you have any concerns.
thank you.

2
★★★★★

dealer direct has a policy that everyone should no about.
if you are unhappy with anything involving service or repair to your car.they will do everything they can to try to make you happy. if they cant they will refund your money And pay another shop to fix your car. Now thats is strong
so we invite any real customer to call 321-662-0117 if you have any concerns.
thank you.

Pros: best warranty in town

Cons: jealous competitors who write fake reviews

.

Three trips for service and still have the same problem I first reported. I am out over $1000.00 and still have to take my car to the dealership.

0
★☆☆☆☆

Three trips for service and still have the same problem I first reported. I am out over $1000.00 and still have to take my car to the dealership.

Pros: None

Cons: Three trips for same service

.

There goes Chris Shuler for the 8th. time deleting my honest review about him which he does not like. Chris why is it that you keep deleting my review about you. I am only saying the real truth about you. Do you really think that people are stupid.

When they go on Citysearch and see that you only keep the positive reviews, and delete the negative ones, their only thought about you is how foolish and stupid you are. So here is my review again about you, as I promised that I will keep on posting it every time you delete it. You can also keep blocking me from posting the review, but I will always find a way to re-post the review about you again and again.

Chris Shuler did not like the comment that a prior customer that he also ripped off posted under my review.

The customer went to have her car repaired, and got a quote which she agreed on. The next day he called her to let her know that the original quote was going to be 3 times the original one.The customer then told him that she was unable to afford it. Chris then told her not to worry that he would finance the job, so that she could have the repairs done. Well the customer was called to pick her car up, she did so, only to find out that this crook did not do what he said he would do for her. He requested full payment before he releases her the car. The customer then had no choice but to go to her bank and get a personal loan, so that she could get her car back. According to the customer, Chris Shuler also pulled the same dirty trick on her friend.

For all of you who had a bad experience with this crook, not only do you need to post your review on Citysearch which he will delete, after he threaten Citysearch to remove all of the negative reviews. (He has deleted my reviews 4 times on Citysearch so far). You will also need to post them on Google, yellowpages, and craigslist among all others websites, since the threat that works with Citysearch will not work with these other websites. He will also block you from posting negative reviews on Citysearch once you post it and he deletes it. You can always re-post your review, all you have to do is go around the system and it will aloud you to do so again and again like I do.

You also need to file a complaint with the Florida Department of Agriculture and Consumer Services. Their address is 407 South Cahoun Street, Tallahsse, FL 32399-0800. Phone number is 1-800-435-7352. The website is (800helpfla.). You will be able to file a complaint online.

If you really want to see who this crook is, just go to this website. (htt://cc.co.tarrant.tx.us/CivilCourts/JP). This is the website for the Tarrant County Court at, 1000 E. Weatherford Street, Fort Worth, Texas 76196. Phone number is 817-884-1111. You will see the ugly trail that he left in Fort Worth Texas. Now he comes to Orlando Florida and is doing the same thing.

We need to stop this crook from taking advantage of all hard working Floridians, and the only way that we can stop this crook is by reporting him to the proper authorities.

Those positive reviews that are posted, 99% of them are posted by Chris Shuler himself, his girlfriend Helen Lawson and his staff, so don't be fooled by them. How stupid can this guy be, in what world can a company get 100% positives reviews 24 hour a day, seven days a week, 365 days a year. Here is an example. On 1/23/2010 he posted 3 positive reviews. Two days later on 1/25/2010 he posted 5 positive reviews. You do the math, how can any company get 3 or more positives reviews in one day, and not one single negative review. Look at what is happening to the world most reliable auto maker, Toyota. This guy is living in a fantasy world.

On February 3, 2010, the Orange Tax Collector left him notice for him to obtain county business receipts for all 3 of his locations. He has 180 days ( Until August 2, 2010), to comply before the Orange Tax Collector starts imposing fines to this crook.

SO STAY AWAY FROM THIS CROOK!!!!!

0
★☆☆☆☆

There goes Chris Shuler for the 8th. time deleting my honest review about him which he does not like. Chris why is it that you keep deleting my review about you. I am only saying the real truth about you. Do you really think that people are stupid.

When they go on Citysearch and see that you only keep the positive reviews, and delete the negative ones, their only thought about you is how foolish and stupid you are. So here is my review again about you, as I promised that I will keep on posting it every time you delete it. You can also keep blocking me from posting the review, but I will always find a way to re-post the review about you again and again.

Chris Shuler did not like the comment that a prior customer that he also ripped off posted under my review.

The customer went to have her car repaired, and got a quote which she agreed on. The next day he called her to let her know that the original quote was going to be 3 times the original one.The customer then told him that she was unable to afford it. Chris then told her not to worry that he would finance the job, so that she could have the repairs done. Well the customer was called to pick her car up, she did so, only to find out that this crook did not do what he said he would do for her. He requested full payment before he releases her the car. The customer then had no choice but to go to her bank and get a personal loan, so that she could get her car back. According to the customer, Chris Shuler also pulled the same dirty trick on her friend.

For all of you who had a bad experience with this crook, not only do you need to post your review on Citysearch which he will delete, after he threaten Citysearch to remove all of the negative reviews. (He has deleted my reviews 4 times on Citysearch so far). You will also need to post them on Google, yellowpages, and craigslist among all others websites, since the threat that works with Citysearch will not work with these other websites. He will also block you from posting negative reviews on Citysearch once you post it and he deletes it. You can always re-post your review, all you have to do is go around the system and it will aloud you to do so again and again like I do.

You also need to file a complaint with the Florida Department of Agriculture and Consumer Services. Their address is 407 South Cahoun Street, Tallahsse, FL 32399-0800. Phone number is 1-800-435-7352. The website is (800helpfla.). You will be able to file a complaint online.

If you really want to see who this crook is, just go to this website. (htt://cc.co.tarrant.tx.us/CivilCourts/JP). This is the website for the Tarrant County Court at, 1000 E. Weatherford Street, Fort Worth, Texas 76196. Phone number is 817-884-1111. You will see the ugly trail that he left in Fort Worth Texas. Now he comes to Orlando Florida and is doing the same thing.

We need to stop this crook from taking advantage of all hard working Floridians, and the only way that we can stop this crook is by reporting him to the proper authorities.

Those positive reviews that are posted, 99% of them are posted by Chris Shuler himself, his girlfriend Helen Lawson and his staff, so don't be fooled by them. How stupid can this guy be, in what world can a company get 100% positives reviews 24 hour a day, seven days a week, 365 days a year. Here is an example. On 1/23/2010 he posted 3 positive reviews. Two days later on 1/25/2010 he posted 5 positive reviews. You do the math, how can any company get 3 or more positives reviews in one day, and not one single negative review. Look at what is happening to the world most reliable auto maker, Toyota. This guy is living in a fantasy world.

On February 3, 2010, the Orange Tax Collector left him notice for him to obtain county business receipts for all 3 of his locations. He has 180 days ( Until August 2, 2010), to comply before the Orange Tax Collector starts imposing fines to this crook.

SO STAY AWAY FROM THIS CROOK!!!!!

Pros: NONE

Cons: DISHONST, BAD PRACTICE, CROOK

.

There he goes (Chris Shuler) deleting the negative reviews, this is the 9th. time that he deleted my review, but I will post it right back. Chris Shuler did not like the comment that a prior customer that he also ripped off posted under my review.
The customer went in to have her car repair, and got a quote which she agreed on. The next day he call her to let her know that the original quote was going to be 3 times the original one. The customer then told him that she was unable to afford it. Chris then told her not to worry that he would finance the repair, so that she could have the repairs done. Well when the customer was called to pick her car up, she did so, only to find out that this crook did not do what he said he would do for her. He requested full payment before he release her car. The customer then had no choice but to go to her bank and get a loan, so that she could get her car back. According to the customer Chris Shuler also pulled the same dirty trick on her friend. If Chris Shuler would tried to pull that dirty trick on me, I would not go to my bank, instead I would go to the Florida Department of Agriculture and Consumer Service, and the the Court system.
For all of you who had a bad experience with this crook, not only do you need to post your review on Citysearch which he will delete, after he threaten Citysearch to remove all of the negative reviews. You will also need to post them on Goolge, yellowpages. and craigslist among all other website, since the threat that work with Citysearch will not work with these other site. He will also block you from posting negative reviews on Cittysearch once you post the first one. You can still go around that and re-post them, which is what I do.
You also need to file a complaint with the Florida Department of Agriculture and Consumer Services. Their address is 407 South Cahoun Street, Tallahassee, FL. 32399-0800. Phone number is 1-800-435-7352. The website is (www.800helpfla). You will be able to file a complaint online.
If you want to see who this crook is, just got to this website. ( htt://cc.co.tarrant.tx.us/CivilCourts/JP ). This is the website for the Tarrant County Court at 100 E. Weatherford Street, Fort Worth, Texas 76196. Phone number is 817-884-1111. You will see the ugly trail that he left in Fort Worth Texas. Now he comes to Orlando Florida and is doing the same thing.
We need to stop this crook from taking advantage of all hard working Floridians, and the only way that we can stop this crook is by reporting him to the proper authorities.
Those positive reviews that are posted, 99% are posted by Chris Shuler himself, his girlfriend Helen Lawson and his staff, so don't be fooled by them. How stupid can this guy be, in what world can a company get 100% reviews 24 hours a day, seven days a week, 365 day a year. Here is an example. On 1/23/2010 he posted 3 positive reviews, and on 1/25/2010 he posted 5 positive reviews. You do the math how can any company get 3 or more positives reviews in one day and not a single negative review. Look at what is happening to the world most reliable auto maker, Toyota. This guy is living in a fantasy world.
On February 3rd, 2010 the Orange County Tax Collector left him notice for him to obtain county business receipts for all 3 of his locations. He has 180 days (Until August 2, 2010) to comply, before the Orange County Tax Collector starts imposing fines to this crook. SO STAY AWAY FROM THIS CROOK, UNLESS YOU WANT TO GET TAKING FOR ALL YOU MONEY.

0
★☆☆☆☆

There he goes (Chris Shuler) deleting the negative reviews, this is the 9th. time that he deleted my review, but I will post it right back. Chris Shuler did not like the comment that a prior customer that he also ripped off posted under my review.
The customer went in to have her car repair, and got a quote which she agreed on. The next day he call her to let her know that the original quote was going to be 3 times the original one. The customer then told him that she was unable to afford it. Chris then told her not to worry that he would finance the repair, so that she could have the repairs done. Well when the customer was called to pick her car up, she did so, only to find out that this crook did not do what he said he would do for her. He requested full payment before he release her car. The customer then had no choice but to go to her bank and get a loan, so that she could get her car back. According to the customer Chris Shuler also pulled the same dirty trick on her friend. If Chris Shuler would tried to pull that dirty trick on me, I would not go to my bank, instead I would go to the Florida Department of Agriculture and Consumer Service, and the the Court system.
For all of you who had a bad experience with this crook, not only do you need to post your review on Citysearch which he will delete, after he threaten Citysearch to remove all of the negative reviews. You will also need to post them on Goolge, yellowpages. and craigslist among all other website, since the threat that work with Citysearch will not work with these other site. He will also block you from posting negative reviews on Cittysearch once you post the first one. You can still go around that and re-post them, which is what I do.
You also need to file a complaint with the Florida Department of Agriculture and Consumer Services. Their address is 407 South Cahoun Street, Tallahassee, FL. 32399-0800. Phone number is 1-800-435-7352. The website is (www.800helpfla). You will be able to file a complaint online.
If you want to see who this crook is, just got to this website. ( htt://cc.co.tarrant.tx.us/CivilCourts/JP ). This is the website for the Tarrant County Court at 100 E. Weatherford Street, Fort Worth, Texas 76196. Phone number is 817-884-1111. You will see the ugly trail that he left in Fort Worth Texas. Now he comes to Orlando Florida and is doing the same thing.
We need to stop this crook from taking advantage of all hard working Floridians, and the only way that we can stop this crook is by reporting him to the proper authorities.
Those positive reviews that are posted, 99% are posted by Chris Shuler himself, his girlfriend Helen Lawson and his staff, so don't be fooled by them. How stupid can this guy be, in what world can a company get 100% reviews 24 hours a day, seven days a week, 365 day a year. Here is an example. On 1/23/2010 he posted 3 positive reviews, and on 1/25/2010 he posted 5 positive reviews. You do the math how can any company get 3 or more positives reviews in one day and not a single negative review. Look at what is happening to the world most reliable auto maker, Toyota. This guy is living in a fantasy world.
On February 3rd, 2010 the Orange County Tax Collector left him notice for him to obtain county business receipts for all 3 of his locations. He has 180 days (Until August 2, 2010) to comply, before the Orange County Tax Collector starts imposing fines to this crook. SO STAY AWAY FROM THIS CROOK, UNLESS YOU WANT TO GET TAKING FOR ALL YOU MONEY.

Pros: NONE

Cons: DISHONST, BAD PRACTICE, CROOK

.

Nothing worse then being on vacation and your brakes go! I came to Orlando to go to Disney with my family I am from MI. While driving back to the hotel one night I notice that I am hitting the brakes and nothing is happening. I saw a huge billboard near our hotel for Dealer Direct so I decided I better give them a call and get it towed in. Not only did they tow the van for free they also gave me a free quote and a ride back to the hotel. They got my van fixed up the next day had it by afternoon. It was such a relief to find an honest place while your on vacation that didn't make us go without a vehicle for more than a day. They saved our trip! Thank you so much we really apprecaited it.

2
★★★★★

Nothing worse then being on vacation and your brakes go! I came to Orlando to go to Disney with my family I am from MI. While driving back to the hotel one night I notice that I am hitting the brakes and nothing is happening. I saw a huge billboard near our hotel for Dealer Direct so I decided I better give them a call and get it towed in. Not only did they tow the van for free they also gave me a free quote and a ride back to the hotel. They got my van fixed up the next day had it by afternoon. It was such a relief to find an honest place while your on vacation that didn't make us go without a vehicle for more than a day. They saved our trip! Thank you so much we really apprecaited it.

Pros: Friendly Staff

Cons: Not a one!

.

I brought my explorer to dealer direct because a coworker told me they did free estimates. I was headed to College and it was a one way trip I needed to make sure the SUV would last while I was there. It had been running a little funny lately. They looked it over and gave me a quote in half hour. As someone who doesn't know alot about cars they were very good in explaining what every thing meant that I needed and how much it would cost to put it on. As someone that has always looked around for the best deal I kept the quote and went to two more local competitors both of which charged me for the estimate. Dealer Direct had the lowest and most honest quote for what my explorer really needed not what they thought they could squeeze out of me. You don't know how nice it is to feel like your being taken care of and not getting ripped off. I am glad I stopped in there. Thanks dealer direct when I am back visiting family I will be sure to stop in and have another look over. I also made here safe! Thanks again

2
★★★★★

I brought my explorer to dealer direct because a coworker told me they did free estimates. I was headed to College and it was a one way trip I needed to make sure the SUV would last while I was there. It had been running a little funny lately. They looked it over and gave me a quote in half hour. As someone who doesn't know alot about cars they were very good in explaining what every thing meant that I needed and how much it would cost to put it on. As someone that has always looked around for the best deal I kept the quote and went to two more local competitors both of which charged me for the estimate. Dealer Direct had the lowest and most honest quote for what my explorer really needed not what they thought they could squeeze out of me. You don't know how nice it is to feel like your being taken care of and not getting ripped off. I am glad I stopped in there. Thanks dealer direct when I am back visiting family I will be sure to stop in and have another look over. I also made here safe! Thanks again

Pros: GREAT SERVICE!

Cons: Can't think of any

.

I brought my 98 crown vic in because the car was overheating and leaking all over the place. I thought there would be no saving the car or spending way more than I had available. I left my car with them for the day and just prayed it would be something fixable. I got a call from them about two hours later much sooner than expected and they explained in detail what needed to be done to make it run. They were fast and really seemed to care about my needs and budget which is most important in times like these. I was able to save my car and had it back within 4 days. They were the best shop I have ever been to and they made a life long customer out of me. Thanks Dealer Direct!

2
★★★★★

I brought my 98 crown vic in because the car was overheating and leaking all over the place. I thought there would be no saving the car or spending way more than I had available. I left my car with them for the day and just prayed it would be something fixable. I got a call from them about two hours later much sooner than expected and they explained in detail what needed to be done to make it run. They were fast and really seemed to care about my needs and budget which is most important in times like these. I was able to save my car and had it back within 4 days. They were the best shop I have ever been to and they made a life long customer out of me. Thanks Dealer Direct!

Pros: Quick Service

Cons: None

.

I knew my car wasn't driving as well as it normally did so I stopped in to Dealer Direct on my way home from work and asked if they could take a quick look at it. They told me I needed new tires and quoted me a price to get the tires and balance them. I took quote left and went home and called around to all local places and competitors. I was pleased to know that they gave me the lowest price out of anyone and could get me in and out the quickest. Thanks so much for being honest kind of refreshing to see now a days. They come highly recommended by me!

2
★★★★★

I knew my car wasn't driving as well as it normally did so I stopped in to Dealer Direct on my way home from work and asked if they could take a quick look at it. They told me I needed new tires and quoted me a price to get the tires and balance them. I took quote left and went home and called around to all local places and competitors. I was pleased to know that they gave me the lowest price out of anyone and could get me in and out the quickest. Thanks so much for being honest kind of refreshing to see now a days. They come highly recommended by me!

Pros: Quick and Courteous

.

I found this place Dealer Direct from a billboard I saw going home one day. I knew my car needed to be looked at mainly the axles but didn't really have the $ to spend on an estimate and then be told it would cost thousands to fix. I want my Honda to last forever but I can't break the bank doing it. I called them up and wanted to get some quotes over the phone. When he told me the estimate was free I headed right down there. I figured what could it hurt I didn't have to get it fixed I could just see what the problem was and worry about it later. I sat in the waiting room which by the way was as clean as a doctors office for about half an hour. He came back in sat down with me and went over in detail what it needed how much each part was and how much labor was for each of those parts. He then went on to offer me discounts on labor by getting it all fixed at once. The quote was half what I thought it would be. They got me fixed up in a cheap rental car I didn't mind paying since the price of fixing car was so much cheaper then everyone else. They had it back to me in 2 days. I just can't say enough good things about these guys. I have had my car back for 3 weeks now and not a single problem or issue. I really appreciate the hard work and great customer service. I will be telling friends and family to go see you guys!

2
★★★★★

I found this place Dealer Direct from a billboard I saw going home one day. I knew my car needed to be looked at mainly the axles but didn't really have the $ to spend on an estimate and then be told it would cost thousands to fix. I want my Honda to last forever but I can't break the bank doing it. I called them up and wanted to get some quotes over the phone. When he told me the estimate was free I headed right down there. I figured what could it hurt I didn't have to get it fixed I could just see what the problem was and worry about it later. I sat in the waiting room which by the way was as clean as a doctors office for about half an hour. He came back in sat down with me and went over in detail what it needed how much each part was and how much labor was for each of those parts. He then went on to offer me discounts on labor by getting it all fixed at once. The quote was half what I thought it would be. They got me fixed up in a cheap rental car I didn't mind paying since the price of fixing car was so much cheaper then everyone else. They had it back to me in 2 days. I just can't say enough good things about these guys. I have had my car back for 3 weeks now and not a single problem or issue. I really appreciate the hard work and great customer service. I will be telling friends and family to go see you guys!

Pros: honest and affordable

.

I took my Chevy Metro to 3 shops before taking it to Dealer Direct every single one of them had an estimate of around $2500 not to mention I had to pay all of them to tell me that. I saw a huge billboard for dealer direct so I figured one more couldn't hurt. I was amazed when he said the estimate was free and told me where waiting area was. That was the cleanest shop I have ever been in. Within 20 minutes he came back into me sat down explained in detail everything that needed to be done now and what could wait or didn't need to be done at all. They quoted me half of the price and half the time. Thank you so much!

2
★★★★★

I took my Chevy Metro to 3 shops before taking it to Dealer Direct every single one of them had an estimate of around $2500 not to mention I had to pay all of them to tell me that. I saw a huge billboard for dealer direct so I figured one more couldn't hurt. I was amazed when he said the estimate was free and told me where waiting area was. That was the cleanest shop I have ever been in. Within 20 minutes he came back into me sat down explained in detail everything that needed to be done now and what could wait or didn't need to be done at all. They quoted me half of the price and half the time. Thank you so much!

Pros: Honest people

Cons: nothing at all

.

I brought my dodge in for an oil change and basic overhaul to see what it needed. Most shops will come back to you with a laundry list of things that "need" to be done right away. Not at dealer direct they changed my oil let me know how much longer I had on my tires, brakes, fluids etc. Gave ne a time frame of when they should be done but did not pressure me one bit. I will definitely be back and would tell anyone I know to go see them. Thanks for being an honest shop which is hard to come by these days! I will see you in a month to get my brakes done!

2
★★★★★

I brought my dodge in for an oil change and basic overhaul to see what it needed. Most shops will come back to you with a laundry list of things that "need" to be done right away. Not at dealer direct they changed my oil let me know how much longer I had on my tires, brakes, fluids etc. Gave ne a time frame of when they should be done but did not pressure me one bit. I will definitely be back and would tell anyone I know to go see them. Thanks for being an honest shop which is hard to come by these days! I will see you in a month to get my brakes done!

Pros: Great Work thats affordable

Cons: Nada

.

This was a great place to take my Kia to. I wasn't at a place to buy a new car and wanted to get at least another year out of mine. I took it in there and they were quick and courtesy to me. I was able to get it fixed within my budget and get at least another year out of it. I would highly recommend dealer direct!

2
★★★★★

This was a great place to take my Kia to. I wasn't at a place to buy a new car and wanted to get at least another year out of mine. I took it in there and they were quick and courtesy to me. I was able to get it fixed within my budget and get at least another year out of it. I would highly recommend dealer direct!

Pros: Quick and Honest Service

Cons: None

.

Just a really good place people. Took the time to discover my problem didn't charge me 99.00 to check it out . Free check out and honest repairs without killing my wallet

2
★★★★★

Just a really good place people. Took the time to discover my problem didn't charge me 99.00 to check it out . Free check out and honest repairs without killing my wallet

Pros: fast cheap honest repairs

.

Great service.....my taurus transmission stopped working . called and got chris the oqner he towed my car in for free fixed my car at a real good price and had it back to me in 2 days. great service from beginng to end Thanks chris and linwood

5
★★★★★

Great service.....my taurus transmission stopped working . called and got chris the oqner he towed my car in for free fixed my car at a real good price and had it back to me in 2 days. great service from beginng to end Thanks chris and linwood

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0 out of 2 people found this review helpful.

.

I had my car break down on me on the way to cocoa beach. I called and spoke with the owner directly He had my car towed from the b line to the shop on east colonial. I was greated by the manager Lynnwood. He handled everything from beginning to end and even washed my car himself to get me out and back on the road. I made it to the beach but my weekend would have been ruined if it wasn't for dealer direct and the managment crew. The owner was great and the manager Lynnwood new his stuff and took care of me and my kids and got us back on the road. and I still had money to spend on our weekend get a way!!!!! Thanks Lynnwood and crew

2
★★★★★

I had my car break down on me on the way to cocoa beach. I called and spoke with the owner directly He had my car towed from the b line to the shop on east colonial. I was greated by the manager Lynnwood. He handled everything from beginning to end and even washed my car himself to get me out and back on the road. I made it to the beach but my weekend would have been ruined if it wasn't for dealer direct and the managment crew. The owner was great and the manager Lynnwood new his stuff and took care of me and my kids and got us back on the road. and I still had money to spend on our weekend get a way!!!!! Thanks Lynnwood and crew

Pros: great price and customer service

Cons: none

.

I am a single mother going to school to give my kids a better life. But I don't know a thing about cars. I have one vehicle and I depend on it to get me to school and pick up the kids from daycare with no one elses help. Or so I thought... My Transmission went out on me and I called a bunch of places and finially I called Chris at Dealer Direct. He had my car towed in for free ... Had it checked out and within 2 hours the manager Linwood called me and explained it all to me in a way I could understand . I agreed to let them fix my car and late the next afternoon . I reseived a call and my car was done.. They even came and picked me and my children up. I only spend one day without a vehicle and was back on the road. I would like to thank Linwood with the way he handled everything and didn't try to lose me in automotive talk and mislead me . I feel that I can trust him and his team at Dealer Direct.....Plus it was very clean for a repair shop Thanks again Linwood

2
★★★★★

I am a single mother going to school to give my kids a better life. But I don't know a thing about cars. I have one vehicle and I depend on it to get me to school and pick up the kids from daycare with no one elses help. Or so I thought... My Transmission went out on me and I called a bunch of places and finially I called Chris at Dealer Direct. He had my car towed in for free ... Had it checked out and within 2 hours the manager Linwood called me and explained it all to me in a way I could understand . I agreed to let them fix my car and late the next afternoon . I reseived a call and my car was done.. They even came and picked me and my children up. I only spend one day without a vehicle and was back on the road. I would like to thank Linwood with the way he handled everything and didn't try to lose me in automotive talk and mislead me . I feel that I can trust him and his team at Dealer Direct.....Plus it was very clean for a repair shop Thanks again Linwood

Pros: FAIR PRICES AND NOT MISLEADING

Cons: CANNOT THINK OF ANY

.

This was by far the best experience i've had with my car EVER. They were extremely helpful and honest and I will be returning. THANK YOU CHRIS and HOWARD!

2
★★★★★

This was by far the best experience i've had with my car EVER. They were extremely helpful and honest and I will be returning. THANK YOU CHRIS and HOWARD!

Pros: Customer Service

.

I was having some trouble with my front driver side wheel bearing and decided to look in the yellow pages for a mechanic. I called several places for quotes on my problem, but stopped after speaking to Chris on the phone. He was very professional and gave me a reasonable price right away. Once I arrived, my car was immediately taken to the back so it could be worked on. They offered me soda while I sat inside and watched sports on the flat screen television. Honestly, I almost forgot about my car. And to top it all off, the staff even washed my car...amazing!!!.
My car is now running smoother than ever and I'm really glad that I chose to bring it to dealer direct. They have great customer service and outstanding mechanics that will get the job done right!

2
★★★★★

I was having some trouble with my front driver side wheel bearing and decided to look in the yellow pages for a mechanic. I called several places for quotes on my problem, but stopped after speaking to Chris on the phone. He was very professional and gave me a reasonable price right away. Once I arrived, my car was immediately taken to the back so it could be worked on. They offered me soda while I sat inside and watched sports on the flat screen television. Honestly, I almost forgot about my car. And to top it all off, the staff even washed my car...amazing!!!.
My car is now running smoother than ever and I'm really glad that I chose to bring it to dealer direct. They have great customer service and outstanding mechanics that will get the job done right!

Pros: Great customer service and auto repair work.

.

This my first time writing a review for anything...After my car broke down yesterday, I'll repeat yesterday, I didn't know what I to do. I am a young, female student and I don't know much about Orlando, especially when it concerns car repair. I've always been keen to the internet because people who do write reviews tell the truth about a place of business (mostly because they hide behind user names) I typed in auto repair and Direct Dealer was one of the first to show up so I checked the reviews...not one bad review, so I took a chance. They towed my car for free, diagnosed it for free, called me back the same afternoon with the estimate and already ordered the part I needed to get my car back on the road. My car was ready at 11 this morning!!!! Washed...They washed my car! Hello?!? If that is not keeping their word of exceptional service I don't know what is...Now I have joined the list of good reviews because this is a company I can stand by. If ever I need anything done to my car I wouldn't go anywhere else...I feel smart about stumbling on to this gem of a business....and I haven't even finished school yet...lol! So honestly, and all jokes aside if you need your car fixed worry about nothing and call Direct Dealer Transmission, even their office is designed nicely...they're just perfect ;-)

2
★★★★★

This my first time writing a review for anything...After my car broke down yesterday, I'll repeat yesterday, I didn't know what I to do. I am a young, female student and I don't know much about Orlando, especially when it concerns car repair. I've always been keen to the internet because people who do write reviews tell the truth about a place of business (mostly because they hide behind user names) I typed in auto repair and Direct Dealer was one of the first to show up so I checked the reviews...not one bad review, so I took a chance. They towed my car for free, diagnosed it for free, called me back the same afternoon with the estimate and already ordered the part I needed to get my car back on the road. My car was ready at 11 this morning!!!! Washed...They washed my car! Hello?!? If that is not keeping their word of exceptional service I don't know what is...Now I have joined the list of good reviews because this is a company I can stand by. If ever I need anything done to my car I wouldn't go anywhere else...I feel smart about stumbling on to this gem of a business....and I haven't even finished school yet...lol! So honestly, and all jokes aside if you need your car fixed worry about nothing and call Direct Dealer Transmission, even their office is designed nicely...they're just perfect ;-)

Pros: Free towing and Diagnostic, customer service w/ a smile, expertise, timeliness

Cons: N/A - yes, not applicable

.

That's what this out-of-towner asked herself when she arrived from Thanksgiving holiday travels to discover not a mere dead batt, but an electrical system gone haywire. The proverbial sitting duck for automotive predators! I searched the web, found Dealer Direct, called and left a message. In two minutes Sir Chris called back, dispatched his chivalrous associate Alvin for pickup, tow and hotel dropoff, and his trusty minyon Kyle to fetch me when the car was ready. What more could a dame in distress hope for? Great service? Fair prices? Good hearts?
All that and more.
'Nuff said.

2
★★★★★

That's what this out-of-towner asked herself when she arrived from Thanksgiving holiday travels to discover not a mere dead batt, but an electrical system gone haywire. The proverbial sitting duck for automotive predators! I searched the web, found Dealer Direct, called and left a message. In two minutes Sir Chris called back, dispatched his chivalrous associate Alvin for pickup, tow and hotel dropoff, and his trusty minyon Kyle to fetch me when the car was ready. What more could a dame in distress hope for? Great service? Fair prices? Good hearts?
All that and more.
'Nuff said.

Pros: Organized and clean facility, inspires confidence.

Cons: It's not in my home town!

.

Next day service on transmission repair ? Wow..............Stay late for custormer ?............Need a ride or pick up ?..................All this for a fair price ?....... Truck running like new, do yourself a favor and take your car problems here for service. This place needs to expand fast, Thanks Chris....................BB

2
★★★★★

Next day service on transmission repair ? Wow..............Stay late for custormer ?............Need a ride or pick up ?..................All this for a fair price ?....... Truck running like new, do yourself a favor and take your car problems here for service. This place needs to expand fast, Thanks Chris....................BB

Pros: Tells the truth

Cons: 0

.

i am a college student here at ucf. i had no idea where to take my car when it broke down in the middle of the 408. my towing company suggested i try "dealer direct " I'm glad i did. upon arriving i was greeted by the friendly staff. they invited me in there customer waiting area. which is awesome. they checked my car
and got me on the road in less than two hours. i was also very pleased about the price. i thought for sure that this would be an expensive repair. it ended up being something very simple. thank god.
anyhow. great customer service, friendly, the nicest shop I've ever seen, efficient, affordable.
what else could i say?
highly recommend dealer direct to anyone.

2
★★★★★

i am a college student here at ucf. i had no idea where to take my car when it broke down in the middle of the 408. my towing company suggested i try "dealer direct " I'm glad i did. upon arriving i was greeted by the friendly staff. they invited me in there customer waiting area. which is awesome. they checked my car
and got me on the road in less than two hours. i was also very pleased about the price. i thought for sure that this would be an expensive repair. it ended up being something very simple. thank god.
anyhow. great customer service, friendly, the nicest shop I've ever seen, efficient, affordable.
what else could i say?
highly recommend dealer direct to anyone.

Pros: overall very good

Cons: none

.

i picked up my motorhome this morning and it works great.
thanks for a job well done. will send customers your way when ever i get the chance.
and thanks for the free wash and vac job. that was a treat

2
★★★★★

i picked up my motorhome this morning and it works great.
thanks for a job well done. will send customers your way when ever i get the chance.
and thanks for the free wash and vac job. that was a treat

.

To the person who wrote the last review. I would like to tell you that if you have a legitamate complaint against dealer direct. You should call me directly. My name is Chris Shuler and i am the owner. My personal phone number is 321-662-0117. I have no idea who you are and suspect you are a competitor trying to make our shops look bad. If i am wrong PLEASE contact me . Not only will i give you a full refund .I will also pay the dealer to repair your car at no cost to you. I am very confident that this is a bogus complaint. please,please . post your real name, year make and model of the car we worked on , and what service we performed. with an invoice number. We can even do this on this review site so others can really see how important our customers are to us.
Thank you ,
Chris

2
★★★★★

To the person who wrote the last review. I would like to tell you that if you have a legitamate complaint against dealer direct. You should call me directly. My name is Chris Shuler and i am the owner. My personal phone number is 321-662-0117. I have no idea who you are and suspect you are a competitor trying to make our shops look bad. If i am wrong PLEASE contact me . Not only will i give you a full refund .I will also pay the dealer to repair your car at no cost to you. I am very confident that this is a bogus complaint. please,please . post your real name, year make and model of the car we worked on , and what service we performed. with an invoice number. We can even do this on this review site so others can really see how important our customers are to us.
Thank you ,
Chris

Pros: the owner

Cons: none

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my truck broke down in orlando while i was on vacation. i called three shops , two were franchice stores
and one was "dealer direct". obviously i chase "dealer direct ". not only were they able to give me a nationwide warranty just like the franchises. they saved me a great deal of money. who knew that you could have a transmission replaced in 1 day. and it works perfect. josh, jim, chris and the whole crew gave exceptional service and i am very grateful. wished i lived in orlando . great place to visit. and thanks to "dealer direct " not a bad place to have a break down ,lol.

2
★★★★★

my truck broke down in orlando while i was on vacation. i called three shops , two were franchice stores
and one was "dealer direct". obviously i chase "dealer direct ". not only were they able to give me a nationwide warranty just like the franchises. they saved me a great deal of money. who knew that you could have a transmission replaced in 1 day. and it works perfect. josh, jim, chris and the whole crew gave exceptional service and i am very grateful. wished i lived in orlando . great place to visit. and thanks to "dealer direct " not a bad place to have a break down ,lol.

Pros: read review

Cons: cant think of any

 

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