U-Haul Moving & Storage At Town Center - CLOSED

★☆☆☆☆
  • 4950 Virginia Beach Blvd

    Virginia Beach, VA 23462

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About U-Haul Moving & Storage At Town Center

Hours
Sun 9am-5pm, Mon-Thu 7am-7pm, Sat 7am-7pm, Fri 7am-8pm

Automotive

Automotive
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Brought my Jeep in to get a hitch installed and they fried something in my wiring. Now I have no turn signals plus the let me drive off without notifying me. I didn't realize they were out until I almost got into a wreck and the guy told me when I called to notify them. Been fighting with them for days to get it fixed and no luck. The General Manager basically called me a liar saying they were broke when I came in, but I know for a fact they were not. His installer knows as well.

I'm in the process of talking with the regional manager, U-Haul Corporate and Business Bureau to rectify this situation. If I have a good resolution I'll update my post, but until then would cautiously do business with.

Lastly the hitch was never installed because they couldn't get a bolt off the frame.

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★☆☆☆☆

Brought my Jeep in to get a hitch installed and they fried something in my wiring. Now I have no turn signals plus the let me drive off without notifying me. I didn't realize they were out until I almost got into a wreck and the guy told me when I called to notify them. Been fighting with them for days to get it fixed and no luck. The General Manager basically called me a liar saying they were broke when I came in, but I know for a fact they were not. His installer knows as well.

I'm in the process of talking with the regional manager, U-Haul Corporate and Business Bureau to rectify this situation. If I have a good resolution I'll update my post, but until then would cautiously do business with.

Lastly the hitch was never installed because they couldn't get a bolt off the frame.

Cons: the way they treat customers

 

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