Suite Paws Pet Resort & Spa

★★★★☆
  • 110 S Rogers Ln

    Raleigh, NC 27610

    Map & Directions
  • 919-231-1112

About Suite Paws Pet Resort & Spa

Hours
Sun 10am-6pm, Mon-Fri 7am-7pm, Sat 9am-5pm
4.2069 29
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.

In response to J.E.s comment:
Im one of the owners at Suite Paws and I have gone back and forth whether or not I should respond to J.E's comment. I was really surprised and saddened that this person would say completely untrue things about our business. The strange thing is this person worked for us over 3 years ago and hasnt been back into our facility since then. He was let go from his position so the only thing I can think is that bitterness from that has caused him to say such negative and untrue things.
I work in the pet care business because of my lifelong love for animals. Anyone who knows me, knows that. We do not hire anyone who doesnt have a genuine love for animals. Every staff member who works here knows that the #1 priority here is the health and well being of all our animal guests.
If you want to know more about our facility, we have information on our website and we have a lot of fun daycare pictures and comments posted daily on our Facebook page. We offer walk-in tours Monday through Saturday from noon-3pm so feel free to come on in for a tour!
I would also like to thank all of our regular customers! Some have been coming to us since we opened over 5 years ago. We have a lot of wonderful customers who we have grown close to and we think of their pets as an extension of our family. We wouldnt be here without them!
Laura

5
★★★★★

In response to J.E.s comment:
Im one of the owners at Suite Paws and I have gone back and forth whether or not I should respond to J.E's comment. I was really surprised and saddened that this person would say completely untrue things about our business. The strange thing is this person worked for us over 3 years ago and hasnt been back into our facility since then. He was let go from his position so the only thing I can think is that bitterness from that has caused him to say such negative and untrue things.
I work in the pet care business because of my lifelong love for animals. Anyone who knows me, knows that. We do not hire anyone who doesnt have a genuine love for animals. Every staff member who works here knows that the #1 priority here is the health and well being of all our animal guests.
If you want to know more about our facility, we have information on our website and we have a lot of fun daycare pictures and comments posted daily on our Facebook page. We offer walk-in tours Monday through Saturday from noon-3pm so feel free to come on in for a tour!
I would also like to thank all of our regular customers! Some have been coming to us since we opened over 5 years ago. We have a lot of wonderful customers who we have grown close to and we think of their pets as an extension of our family. We wouldnt be here without them!
Laura

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.

I used to work here and just wanted to share a bit of what I witnessed while working at this establishment. First the owners will lie straight to your face about a lot of stuff. I once saw one of the owners place a dog into an outdoor run that was already occupied by another "dog aggressive" dog needless to say the two got into a fight and the owners lied about how the dog got injured to its owners. Medications are or were regularly forgotten to be administered and yes fleas were a big problem. The few staff who did genuinely seem to care either got canned quickly or quit because they couldn't work with the management. They had far few staff working for the number of dogs they were capable of boarding. There were times when they had only 2 or 3 people working and well over 130 dogs boarding at the time. The bottom line is the owners of suite paws only care about their money and not really about your dog.

1
★☆☆☆☆

I used to work here and just wanted to share a bit of what I witnessed while working at this establishment. First the owners will lie straight to your face about a lot of stuff. I once saw one of the owners place a dog into an outdoor run that was already occupied by another "dog aggressive" dog needless to say the two got into a fight and the owners lied about how the dog got injured to its owners. Medications are or were regularly forgotten to be administered and yes fleas were a big problem. The few staff who did genuinely seem to care either got canned quickly or quit because they couldn't work with the management. They had far few staff working for the number of dogs they were capable of boarding. There were times when they had only 2 or 3 people working and well over 130 dogs boarding at the time. The bottom line is the owners of suite paws only care about their money and not really about your dog.

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.

My dog loves this place. We leave him here anytime we go out of town. Soon as he walks in the door he is shown love.

4
★★★★☆

My dog loves this place. We leave him here anytime we go out of town. Soon as he walks in the door he is shown love.

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I love taking my dog to Suite Paws! I brought my dog for daycare and boarding and I completely trust them with her. She has horrible separation anxiety and does not like to be away from me for long. They took great care of her and I know she had a good time when she was there. I loved getting her "report card" at the end of her stay to know how she did in daycare. I know she can be a hassle and a handful, but she was in good hands. Hands down, best place to leave your animal. Highly recommended!

5
★★★★★

I love taking my dog to Suite Paws! I brought my dog for daycare and boarding and I completely trust them with her. She has horrible separation anxiety and does not like to be away from me for long. They took great care of her and I know she had a good time when she was there. I loved getting her "report card" at the end of her stay to know how she did in daycare. I know she can be a hassle and a handful, but she was in good hands. Hands down, best place to leave your animal. Highly recommended!

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Don't do it! We brought Maddie in to them and left her overnight and only after did I find out that if I wanted her to be "played with" it was extra! WTF? Seriously?! So what you ignore them since I didn't pay? Also it took a while for Maddie to get back to normal after being there. They said she was agressive to other dogs. She is not normally like that at all. She slept like over 9 hours after being there so I'm thinking she didn't get much rest. Also she came back with food. I measured it perfectly how much she should have had, and there should not have been any left. Why did we come back with food. Did they deprieve her of food? Poor thing. Not a "Suite" to me. I'll be taking her to our Vet from here on out! Even if it is a little more.

1
★☆☆☆☆

Don't do it! We brought Maddie in to them and left her overnight and only after did I find out that if I wanted her to be "played with" it was extra! WTF? Seriously?! So what you ignore them since I didn't pay? Also it took a while for Maddie to get back to normal after being there. They said she was agressive to other dogs. She is not normally like that at all. She slept like over 9 hours after being there so I'm thinking she didn't get much rest. Also she came back with food. I measured it perfectly how much she should have had, and there should not have been any left. Why did we come back with food. Did they deprieve her of food? Poor thing. Not a "Suite" to me. I'll be taking her to our Vet from here on out! Even if it is a little more.

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1 out of 1 people found this review helpful.

.

Suite Paws is the best doggy daycare and boarding place around! My dog loves going there, loves swimming in the pool and playing with the other dogs and the staff. She can't wait to get in there when I'm dropping her off which says a lot about the staff and they are great! Highly recommend Suite Paws to anyone with a dog or cat!

5
★★★★★

Suite Paws is the best doggy daycare and boarding place around! My dog loves going there, loves swimming in the pool and playing with the other dogs and the staff. She can't wait to get in there when I'm dropping her off which says a lot about the staff and they are great! Highly recommend Suite Paws to anyone with a dog or cat!

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0 out of 1 people found this review helpful.

.

Great daycare-- the only place I would leave my dog! Trustworthy and knowledgeable staff and a really clean facility. They are always happy to see my dog walk through the door. My dog loves it-- she is there about once a week. They have great packages for daycare and boarding-- check them out, you will NOT be disappointed.

5
★★★★★

Great daycare-- the only place I would leave my dog! Trustworthy and knowledgeable staff and a really clean facility. They are always happy to see my dog walk through the door. My dog loves it-- she is there about once a week. They have great packages for daycare and boarding-- check them out, you will NOT be disappointed.

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0 out of 2 people found this review helpful.

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Our dog Murphy LOVES Suite Paws!!! We boarded him there while we were on vacation. He normally has a hard time when we leave him. However, he had such a great time at Suite Paws, I don't think he ever missed us! The staff is extremely friendly and the facility is clean and perfectly set up to accommodate dogs of all size! We will definitely board Murphy at Suite Paws again in the future! It was an absolutely positive experience!

5
★★★★★

Our dog Murphy LOVES Suite Paws!!! We boarded him there while we were on vacation. He normally has a hard time when we leave him. However, he had such a great time at Suite Paws, I don't think he ever missed us! The staff is extremely friendly and the facility is clean and perfectly set up to accommodate dogs of all size! We will definitely board Murphy at Suite Paws again in the future! It was an absolutely positive experience!

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Suite Paws is fantastic and should be recognized as such. I have a 2 year old coonhound that loves his ??people? and cannot wait for his daycare days as he has a great time with the staff, other dogs, and with the overall environment. We've been using Suite Paws for a little over a year & we're not going anywhere!

Sanitation: First things first, the facility IS clean. I was shocked as to how clean it was when I did my initial walk through. I couldn't believe there was no smell, no hair, and no ??accidents? anywhere??there were people that seemed to be always cleaning which made me feel very confident in leaving my furkid with them. I really appreciate their cleanliness, too. After a weekend of boarding and playing or after just a day with his pals, my dog does not have that ??boarding? stench that lingers with some other facilities. And, I can assure you that he has never gotten sick from boarding/playing at Suite Paws. (He frequents daycare about 2-3 times a week and boards every couple of months.)

Boarding/Daycare: My dog is quite the clinger and will freak out if I leave him in a new environment?with the exception of Suite Paws. He LIVES for his Suite Paws visits. He loves the staff??they all know him by name??and he knows he's there to play. I completely trust Suite Paws with my dog and that is a big deal. If anything is happening or has happened, they contact me immediately.

Staff: The Suite Paws staff consists of real people who love dogs and want their canine (and feline) friends to feel at home. There is not a single person who works there who wouldn't get on the floor and play with every dog that walked in the door. They all have responsibilities and, from what I have experienced, accomplish their objectives with efficiency and effectiveness. They know most dogs and owners by name and make the overall environment very comfortable for any new visitors.

My dog has visited other facilities and none seem to feel quite as homey as Suite Paws. I have and will continue to be a Suite Paws advocate and will definitely recommend their services to people throughout the area.

5
★★★★★

Suite Paws is fantastic and should be recognized as such. I have a 2 year old coonhound that loves his ??people? and cannot wait for his daycare days as he has a great time with the staff, other dogs, and with the overall environment. We've been using Suite Paws for a little over a year & we're not going anywhere!

Sanitation: First things first, the facility IS clean. I was shocked as to how clean it was when I did my initial walk through. I couldn't believe there was no smell, no hair, and no ??accidents? anywhere??there were people that seemed to be always cleaning which made me feel very confident in leaving my furkid with them. I really appreciate their cleanliness, too. After a weekend of boarding and playing or after just a day with his pals, my dog does not have that ??boarding? stench that lingers with some other facilities. And, I can assure you that he has never gotten sick from boarding/playing at Suite Paws. (He frequents daycare about 2-3 times a week and boards every couple of months.)

Boarding/Daycare: My dog is quite the clinger and will freak out if I leave him in a new environment?with the exception of Suite Paws. He LIVES for his Suite Paws visits. He loves the staff??they all know him by name??and he knows he's there to play. I completely trust Suite Paws with my dog and that is a big deal. If anything is happening or has happened, they contact me immediately.

Staff: The Suite Paws staff consists of real people who love dogs and want their canine (and feline) friends to feel at home. There is not a single person who works there who wouldn't get on the floor and play with every dog that walked in the door. They all have responsibilities and, from what I have experienced, accomplish their objectives with efficiency and effectiveness. They know most dogs and owners by name and make the overall environment very comfortable for any new visitors.

My dog has visited other facilities and none seem to feel quite as homey as Suite Paws. I have and will continue to be a Suite Paws advocate and will definitely recommend their services to people throughout the area.

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We have a 170 lbs Great Dane named Sampson who is a people dog like most Great Danes. My husband and I have always had Great Danes, but after a bad experience in Charlotte, we stopped boarding our dogs years ago. We changed our minds after touring Suite Paws with the owner, Tom. WOW, what a place it is. Clean, with an awesome outdoor facility that even has a little pool for the dogs to play in, great staff and most importantly; Sampson loves it. He enjoys 1/2 day doggie day care while he is there, and we can see him on the webcams as he is playing. What a relief to have a reliable kennel to board him with when we travel. We are very grateful to the staff who treat Sampson like one of their own dogs. Check Suite Paws out, you won't be disappointed. Blessings, Michelle

5
★★★★★

We have a 170 lbs Great Dane named Sampson who is a people dog like most Great Danes. My husband and I have always had Great Danes, but after a bad experience in Charlotte, we stopped boarding our dogs years ago. We changed our minds after touring Suite Paws with the owner, Tom. WOW, what a place it is. Clean, with an awesome outdoor facility that even has a little pool for the dogs to play in, great staff and most importantly; Sampson loves it. He enjoys 1/2 day doggie day care while he is there, and we can see him on the webcams as he is playing. What a relief to have a reliable kennel to board him with when we travel. We are very grateful to the staff who treat Sampson like one of their own dogs. Check Suite Paws out, you won't be disappointed. Blessings, Michelle

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0 out of 1 people found this review helpful.

.

We have a 170 lbs Great Dane named Sampson who is a people dog like most Great Danes. My husband and I have always had Great Danes, but after a bad experience in Charlotte, we stopped boarding our dogs years ago. We changed our minds after touring Suite Paws with the owner, Tom. WOW, what a place it is. Clean, with an awesome outdoor facility that even has a little pool for the dogs to play in, great staff and most importantly; Sampson loves it. He enjoys 1/2 day doggie day care while he is there, and we can see him on the webcams as he is playing. What a relief to have a reliable kennel to board him with when we travel. We are very grateful to the staff who treat Sampson like one of their own dogs. Check Suite Paws out, you won't be disappointed. Blessings, Michelle

2
★★★★★

We have a 170 lbs Great Dane named Sampson who is a people dog like most Great Danes. My husband and I have always had Great Danes, but after a bad experience in Charlotte, we stopped boarding our dogs years ago. We changed our minds after touring Suite Paws with the owner, Tom. WOW, what a place it is. Clean, with an awesome outdoor facility that even has a little pool for the dogs to play in, great staff and most importantly; Sampson loves it. He enjoys 1/2 day doggie day care while he is there, and we can see him on the webcams as he is playing. What a relief to have a reliable kennel to board him with when we travel. We are very grateful to the staff who treat Sampson like one of their own dogs. Check Suite Paws out, you won't be disappointed. Blessings, Michelle

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I love taking my dog to Suite Paws! She is so excited every time I drop her off. I don't have to worry about her being lonely or unhappy. The webcams are great if I want to check on her. She especially loves the doggy daycare!

2
★★★★★

I love taking my dog to Suite Paws! She is so excited every time I drop her off. I don't have to worry about her being lonely or unhappy. The webcams are great if I want to check on her. She especially loves the doggy daycare!

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We have been taking our 3 dogs to SuitePaws since it opened and love it! We use them both for boarding and for daycare. Our dogs always have a great time and absolutely can not wait to go!! The minute we tell them they can go play they rush to the door and the car! Highly Recommended

5
★★★★★

We have been taking our 3 dogs to SuitePaws since it opened and love it! We use them both for boarding and for daycare. Our dogs always have a great time and absolutely can not wait to go!! The minute we tell them they can go play they rush to the door and the car! Highly Recommended

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Conan has had many happy stays at Suite Paws! He is an active 7 year old Vizsla who prefers snuggles and staying active. He has appeared happy, healthy, and well groomed after each stay/bath. He has never seemed timid upon his return. Staff have always been friendly and most accomodating, even when special requests have been made. The facilitiest have always been clean and well-maintained. I feel comforted when Conan stays at Suite Paws. I have confidence that he will be well taken care of.

5
★★★★★

Conan has had many happy stays at Suite Paws! He is an active 7 year old Vizsla who prefers snuggles and staying active. He has appeared happy, healthy, and well groomed after each stay/bath. He has never seemed timid upon his return. Staff have always been friendly and most accomodating, even when special requests have been made. The facilitiest have always been clean and well-maintained. I feel comforted when Conan stays at Suite Paws. I have confidence that he will be well taken care of.

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0 out of 1 people found this review helpful.

.

Conan has had many happy stays at Suite Paws! He is an active 7 year old Vizsla who prefers snuggles and staying active. He has appeared happy, healthy, and well groomed after each stay/bath. He has never seemed timid upon his return. Staff have always been friendly and most accomodating, even when special requests have been made. The facilitiest have always been clean and well-maintained. I feel comforted when Conan stays at Suite Paws. I have confidence that he will be well taken care of.

2
★★★★★

Conan has had many happy stays at Suite Paws! He is an active 7 year old Vizsla who prefers snuggles and staying active. He has appeared happy, healthy, and well groomed after each stay/bath. He has never seemed timid upon his return. Staff have always been friendly and most accomodating, even when special requests have been made. The facilitiest have always been clean and well-maintained. I feel comforted when Conan stays at Suite Paws. I have confidence that he will be well taken care of.

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Our 2 1/2 year old Lab/Golden/Akita mix, Oakley had never been "formally" groomed - just backyard baths. My co-worker takes her Samoyed mix there to groomer, Kathy. So, I dropped Oakley off & met with Kathy so she could determine what I wanted done & how much to trim off. The results were awesome! Oakley looks so handsome now! His coat was so soft, groomed & trimmed up ever so nicely & he smelled good too! Yes, we'll be back.

5
★★★★★

Our 2 1/2 year old Lab/Golden/Akita mix, Oakley had never been "formally" groomed - just backyard baths. My co-worker takes her Samoyed mix there to groomer, Kathy. So, I dropped Oakley off & met with Kathy so she could determine what I wanted done & how much to trim off. The results were awesome! Oakley looks so handsome now! His coat was so soft, groomed & trimmed up ever so nicely & he smelled good too! Yes, we'll be back.

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0 out of 1 people found this review helpful.

.

Our 2 1/2 year old Lab/Golden/Akita mix, Oakley had never been "formally" groomed - just backyard baths. My co-worker takes her Samoyed mix there to groomer, Kathy. So, I dropped Oakley off & met with Kathy so she could determine what I wanted done & how much to trim off. The results were awesome! Oakley looks so handsome now! His coat was so soft, groomed & trimmed up ever so nicely & he smelled good too! Yes, we'll be back.

2
★★★★★

Our 2 1/2 year old Lab/Golden/Akita mix, Oakley had never been "formally" groomed - just backyard baths. My co-worker takes her Samoyed mix there to groomer, Kathy. So, I dropped Oakley off & met with Kathy so she could determine what I wanted done & how much to trim off. The results were awesome! Oakley looks so handsome now! His coat was so soft, groomed & trimmed up ever so nicely & he smelled good too! Yes, we'll be back.

.

I am an owner and manager of Suite Paws Pet Resort & Spa. We celebrated our second anniversary Oct. 3, and have enjoyed great support in this community by owners and pets alike. Suite Paws was founded by my daughter, Laura Muntel, a lifelong animal lover with a long history of commitment and service to animals. In fact, our facility dedicates space to care for rescued dogs.

Led by her passion for animals, Suite Paws sets new standards in pet care whether for daycare, boarding or grooming services. We are inspected by the State Agriculture Commission on two different criteria, and rate ?state of the art? by one and "cleaner than 90% of vet offices" by the other.

While we regret the unfortunate comments, I can assure you that our commitment to create a relaxing, healthy and safe experience for every animal is beyond reproach. I invite you to tour our facility Monday ? Saturday, 10 a.m. to 4 p.m., no appointment necessary.


Sincerely,
Tom Rhoads

2
★★★★★

I am an owner and manager of Suite Paws Pet Resort & Spa. We celebrated our second anniversary Oct. 3, and have enjoyed great support in this community by owners and pets alike. Suite Paws was founded by my daughter, Laura Muntel, a lifelong animal lover with a long history of commitment and service to animals. In fact, our facility dedicates space to care for rescued dogs.

Led by her passion for animals, Suite Paws sets new standards in pet care whether for daycare, boarding or grooming services. We are inspected by the State Agriculture Commission on two different criteria, and rate ?state of the art? by one and "cleaner than 90% of vet offices" by the other.

While we regret the unfortunate comments, I can assure you that our commitment to create a relaxing, healthy and safe experience for every animal is beyond reproach. I invite you to tour our facility Monday ? Saturday, 10 a.m. to 4 p.m., no appointment necessary.


Sincerely,
Tom Rhoads

.

I just wanted to say I think that Suite Paws is great; my two girls love it! They enjoy the Daycare and boarding and since they have web cams I don't ever have to worry. The staff is nice and friendly and seem to really love my dogs. It puts my mind at ease. By the way, I read the last review and just wanted to say that I was at Suite Paws last October and they were celebrating their 1 year anniversary. Perhaps that employee is confused
:( Also if it is so bad why would you work there ?

2
★★★★★

I just wanted to say I think that Suite Paws is great; my two girls love it! They enjoy the Daycare and boarding and since they have web cams I don't ever have to worry. The staff is nice and friendly and seem to really love my dogs. It puts my mind at ease. By the way, I read the last review and just wanted to say that I was at Suite Paws last October and they were celebrating their 1 year anniversary. Perhaps that employee is confused
:( Also if it is so bad why would you work there ?

.

I HAVE BEEN WORKING AT SUITE PAWS FOR ALMOST 3 YEARS AND MANAGEMENT SUCKS THERE SOO IM GOING TO TELL YOU ALL WHAT REALLY HAPPENS AT GOOD OL SUITE PAWS. YEA THE KENNELS ARE OK BUT WHEN THERE IS A MESS ON THE SUITE PAWS "KURANDA BEDS", THE STAFF USES THE SAME WET VAC THAT IS USED TO CLEAN UP MESSES ON THE GROUND..PERSONALLY I THINK THAT IS DISGUSTING...THEY ARE PRETTY ORGANIZED WHEN IT COMES TO SIGNING OFF ON EVERYTHING BUT! SOMETIMES THE KENNEL STAFF FORGETS SOO FOR EX. SOME DOGS MAY NOT GET THEIR MEDS..ALTHOUGH, THEY HAVE CRACKED DOWN ON THAT MORE...SOME DOGS GO WITHOUT WATER FOR WHO KNOWS HOW LONG BECAUSE SOME PEOPLE DONT COMMUNICATE! IVE SEEN THIS HAPPEN MANY TIMES...DURING FEEDING TIMES SOME DOGS GET FORGOTTEN...ITS SAD..IN DAYCARE (ESPECIALLY ON THE WEEKENDS) THERE ARE WAAAY TOO MANY DOGS...STAFF HAS ASKED ABOUT PUTTING A CAP ON THE AMOUNT OF DOGS THAT GO INTO DAYCARE..BUT OF COURSE MANAGEMENT HAS NOT LISTENED..ITS KINDA DANGEROUS FOR THE BOTH THE DOGS AND THE STAFF...DONT YOU AGREE? THERE IS MORE I CAN SAY BUUUT IM JUST GOING TO LEAVE IT AT THAT...SO BASICALLY THIS I WOULD NOT RECOMMEND THIS PLACE, ONLY BECAUSE I REALLY KNOW WHAT GOES ON AND NOW U KNOW A LITTLE SOMETHING TOO...

0
★☆☆☆☆

I HAVE BEEN WORKING AT SUITE PAWS FOR ALMOST 3 YEARS AND MANAGEMENT SUCKS THERE SOO IM GOING TO TELL YOU ALL WHAT REALLY HAPPENS AT GOOD OL SUITE PAWS. YEA THE KENNELS ARE OK BUT WHEN THERE IS A MESS ON THE SUITE PAWS "KURANDA BEDS", THE STAFF USES THE SAME WET VAC THAT IS USED TO CLEAN UP MESSES ON THE GROUND..PERSONALLY I THINK THAT IS DISGUSTING...THEY ARE PRETTY ORGANIZED WHEN IT COMES TO SIGNING OFF ON EVERYTHING BUT! SOMETIMES THE KENNEL STAFF FORGETS SOO FOR EX. SOME DOGS MAY NOT GET THEIR MEDS..ALTHOUGH, THEY HAVE CRACKED DOWN ON THAT MORE...SOME DOGS GO WITHOUT WATER FOR WHO KNOWS HOW LONG BECAUSE SOME PEOPLE DONT COMMUNICATE! IVE SEEN THIS HAPPEN MANY TIMES...DURING FEEDING TIMES SOME DOGS GET FORGOTTEN...ITS SAD..IN DAYCARE (ESPECIALLY ON THE WEEKENDS) THERE ARE WAAAY TOO MANY DOGS...STAFF HAS ASKED ABOUT PUTTING A CAP ON THE AMOUNT OF DOGS THAT GO INTO DAYCARE..BUT OF COURSE MANAGEMENT HAS NOT LISTENED..ITS KINDA DANGEROUS FOR THE BOTH THE DOGS AND THE STAFF...DONT YOU AGREE? THERE IS MORE I CAN SAY BUUUT IM JUST GOING TO LEAVE IT AT THAT...SO BASICALLY THIS I WOULD NOT RECOMMEND THIS PLACE, ONLY BECAUSE I REALLY KNOW WHAT GOES ON AND NOW U KNOW A LITTLE SOMETHING TOO...

.

Same thing happened to me with the grooming. They kept my dog forever and charged me way more than they said when I dropped off. Groomers don't seem interested in keeping clients because they shaved my dog bald twice and I visited them 4 weeks apart from the last grooming so its not like my dog even had much hair the second time so no tangles and still got shaved.

1
★☆☆☆☆

Same thing happened to me with the grooming. They kept my dog forever and charged me way more than they said when I dropped off. Groomers don't seem interested in keeping clients because they shaved my dog bald twice and I visited them 4 weeks apart from the last grooming so its not like my dog even had much hair the second time so no tangles and still got shaved.

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2 out of 2 people found this review helpful.

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I spent 4 years working in veterinary medicine, and love my two dogs like they are people in little furry suits...no better than people! I really hate boarding them, or I did until I found Suite Paws.

They care for Scout and Ashby like I do. I never worry about their care or safety when I travel. This is priceless to a pet parent!

Suite Paws boarding and day care services are outstanding, offering everything under the sun for my babies who love doggie day care and peanut butter stuffed kongs when I am out of town.

They come home tired and happy after all the playtime. And I come home happy to know they have been well taken care of in my abscence. I highly recommend this place!

2
★★★★★

I spent 4 years working in veterinary medicine, and love my two dogs like they are people in little furry suits...no better than people! I really hate boarding them, or I did until I found Suite Paws.

They care for Scout and Ashby like I do. I never worry about their care or safety when I travel. This is priceless to a pet parent!

Suite Paws boarding and day care services are outstanding, offering everything under the sun for my babies who love doggie day care and peanut butter stuffed kongs when I am out of town.

They come home tired and happy after all the playtime. And I come home happy to know they have been well taken care of in my abscence. I highly recommend this place!

Pros: Knowledgeable, caring staff

Cons: None

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We have been using Suite Paws since they opened. Buddy loves going and we feel confident when we drop him off that he will be well taken care of. The staff is always accommodating and soooo nice. I would highly recommend Suite Paws. :)

2
★★★★★

We have been using Suite Paws since they opened. Buddy loves going and we feel confident when we drop him off that he will be well taken care of. The staff is always accommodating and soooo nice. I would highly recommend Suite Paws. :)

Pros: great, caring staff

Cons: none that I can find

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I recently took my adorable puppy for her first grooming session at Suite Paws. I had done lots of research and based on the reviews and going by the place to meet some of the staff, I thought this would be the best place to get my puppy started with grooming. The staff was very nice and the place was clean, but I was upset at them for two reasons. One, I didn't realize that when you drop them off for grooming they are kept in a crate pretty much all day with no food or water, unless you request it, until they get to them. Why not just make appts instead of having a general drop off time and making the poor dogs wait? I dropped her off at 0830 and they called me at 3:30pm to pick her up. Two, they told me since my dog had some matts that I pretty much had no other option then to have her shaved "for the well being of the dog". I do want whats best for my dog, but I felt like it was more of an easier way out for them, but maybe they were truly being honest, i'm just not sure. I do brush her everyday and they showed me some of the matts, but I honestly wish I had taken her back home and tried to condition, detangle and get them out myself vs making her look like a shaved ugly rat. I guess if you like shaved dogs they did a good job, but I wish I had gotten another opinion before putting my no longer fluffy puppy thru that.
I will not be going back here mainly because of the crating all day issue, but I now know that I will brush/comb my pooch several times a day to ensure this never happens to her again and I will be looking for another groomer that does it with appts only. They also had quoted me a price and it was $15 more when I went to pick her up 7 hours later :-( Oh well, lesson learned!!

1
★☆☆☆☆

I recently took my adorable puppy for her first grooming session at Suite Paws. I had done lots of research and based on the reviews and going by the place to meet some of the staff, I thought this would be the best place to get my puppy started with grooming. The staff was very nice and the place was clean, but I was upset at them for two reasons. One, I didn't realize that when you drop them off for grooming they are kept in a crate pretty much all day with no food or water, unless you request it, until they get to them. Why not just make appts instead of having a general drop off time and making the poor dogs wait? I dropped her off at 0830 and they called me at 3:30pm to pick her up. Two, they told me since my dog had some matts that I pretty much had no other option then to have her shaved "for the well being of the dog". I do want whats best for my dog, but I felt like it was more of an easier way out for them, but maybe they were truly being honest, i'm just not sure. I do brush her everyday and they showed me some of the matts, but I honestly wish I had taken her back home and tried to condition, detangle and get them out myself vs making her look like a shaved ugly rat. I guess if you like shaved dogs they did a good job, but I wish I had gotten another opinion before putting my no longer fluffy puppy thru that.
I will not be going back here mainly because of the crating all day issue, but I now know that I will brush/comb my pooch several times a day to ensure this never happens to her again and I will be looking for another groomer that does it with appts only. They also had quoted me a price and it was $15 more when I went to pick her up 7 hours later :-( Oh well, lesson learned!!

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3 out of 3 people found this review helpful.

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We have two Boston Terriers who we boarded at Suite Paws in April for 8 days. I called a few times before we visited to make sure they had the type of facility we were looking for to board our girls. Everyone I spoke to on the phone was either able to answer my questions or found someone to answer them for me. Most of the time, I spoke with the owner who was more than willing to spend time talking to me.

When I dropped our dogs off, the owner checked us in and the two women who were swapping shifts oo'ed and ah'ed over our dogs. At this point, I was feeling pretty good about the personnel at Suite Paws. They checked in the dogs and then checked in their "personal items" which in our case included two dog beds, blankets, their food and a bunch of toys. Once the dogs were settled in, I asked to see where they would stay and asked to see the other room options. I was happy with where they were located because they were front and center for all to see when they went into the kennel area.

Our dogs stayed together in one of the Jr. Villa?s. They had plenty of room to move around and play or lay down. We didn?t feel the need for the Suite where you would get a webcam to watch your pet during the day. I called a couple of times during the week to see if there were any problems that we needed to know about and to see how they were doing. Each time, I was told they were doing well.

When we picked our dogs up on Saturday, we waited for one person to drop off their dog and then checked Clover and Thumper out. They brought out their stuff first and everything was there - plus the blankets and beds had been laundered. It took a while to get the dogs out because, "Thumper had to go" as the woman who brought them out to us was bringing them out. That concerned me a little because she's pretty regular, I just hoped she had already been out that morning. I didn't ask, but should have.

They both looked fine with a quick examine in Suite Paws. When we got them home, we found Clover's rear end caked in left-over loose stool. It was obvious she hadn't been feeling well, yet no one at Suite Paws noted this on her chart. She was sick for 6 days after her visit to the kennel. Thumper, on the other hand, was just fine after coming home. She was tired, as any dog should be after spending 8 days away from home!

I called Suite Paws to see if they had noticed that Clover was sick but that was not noted on her chart. I find it unfortunate that Clover's illness was not noticed while she was there as, after we got her home, we found that there is no way you could have missed it. If we could have had better attention to our dogs and their health, we would have given Suite Paws 5 Stars. Unfortunately, our dog's health and safety are the main thing we watch for when boarding our dogs

1
★★★☆☆

We have two Boston Terriers who we boarded at Suite Paws in April for 8 days. I called a few times before we visited to make sure they had the type of facility we were looking for to board our girls. Everyone I spoke to on the phone was either able to answer my questions or found someone to answer them for me. Most of the time, I spoke with the owner who was more than willing to spend time talking to me.

When I dropped our dogs off, the owner checked us in and the two women who were swapping shifts oo'ed and ah'ed over our dogs. At this point, I was feeling pretty good about the personnel at Suite Paws. They checked in the dogs and then checked in their "personal items" which in our case included two dog beds, blankets, their food and a bunch of toys. Once the dogs were settled in, I asked to see where they would stay and asked to see the other room options. I was happy with where they were located because they were front and center for all to see when they went into the kennel area.

Our dogs stayed together in one of the Jr. Villa?s. They had plenty of room to move around and play or lay down. We didn?t feel the need for the Suite where you would get a webcam to watch your pet during the day. I called a couple of times during the week to see if there were any problems that we needed to know about and to see how they were doing. Each time, I was told they were doing well.

When we picked our dogs up on Saturday, we waited for one person to drop off their dog and then checked Clover and Thumper out. They brought out their stuff first and everything was there - plus the blankets and beds had been laundered. It took a while to get the dogs out because, "Thumper had to go" as the woman who brought them out to us was bringing them out. That concerned me a little because she's pretty regular, I just hoped she had already been out that morning. I didn't ask, but should have.

They both looked fine with a quick examine in Suite Paws. When we got them home, we found Clover's rear end caked in left-over loose stool. It was obvious she hadn't been feeling well, yet no one at Suite Paws noted this on her chart. She was sick for 6 days after her visit to the kennel. Thumper, on the other hand, was just fine after coming home. She was tired, as any dog should be after spending 8 days away from home!

I called Suite Paws to see if they had noticed that Clover was sick but that was not noted on her chart. I find it unfortunate that Clover's illness was not noticed while she was there as, after we got her home, we found that there is no way you could have missed it. If we could have had better attention to our dogs and their health, we would have given Suite Paws 5 Stars. Unfortunately, our dog's health and safety are the main thing we watch for when boarding our dogs

Pros: Friendly Staff, Willing to Help

Cons: Lack of Attention to Pets

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I have had difficulty finding a good groomer for my dog since I moved back to Raleigh last year. Suite Paws is near my work so I decided to give them a try. I was very impressed by their facility, very clean and neat. The staff were very friendly and they did an excellent job grooming my Maltese. They were able to get her in for an appointment very quickly. The location is conveniently located off of the beltline (Poole Rd) and 264/64 bypass. I highly recommend them for anyone that lives or works on the south/eastern side of Raleigh. I would feel very comfortable taking my dog there for daycare or boarding services. Great job!

2
★★★★★

I have had difficulty finding a good groomer for my dog since I moved back to Raleigh last year. Suite Paws is near my work so I decided to give them a try. I was very impressed by their facility, very clean and neat. The staff were very friendly and they did an excellent job grooming my Maltese. They were able to get her in for an appointment very quickly. The location is conveniently located off of the beltline (Poole Rd) and 264/64 bypass. I highly recommend them for anyone that lives or works on the south/eastern side of Raleigh. I would feel very comfortable taking my dog there for daycare or boarding services. Great job!

Pros: Facility, staff, quality of service, cleanliness, easy to get to off beltine/264

Cons: none

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I've done several tours to local cat boarding facilities and have only boarded my cats a couple times due to their feline quirkiness. They always end up bored and frustrated and unhappy on my return. Suite Paws cat boarding area is unlike any I've ever seen. It's bright and cheery and located up near the reception area and enclosed in glass walls for ultimate viewing. The cats stay in open condos with views of the lobby, parking lot and bird-feeders in a sun-filled room that my cats would LOVE at home. They get to sun themselves all day long and have a fun "aquarium" to watch if they get bored. The extra play time on the climbable cat tree helps relieve them of boredom as well! They stayed recently for the weekend and it was the first time I didn't feel guilt or anxiety with worry. Looking forward to Christmas this year and the ability to have a place I trust care for my babies while I travel across America.

Another feature I love is the air filtration system for each of the condos. I opened the condo door and could NOT smell the cat litter in the enclosed space. I need one of these systems at home!

2
★★★★★

I've done several tours to local cat boarding facilities and have only boarded my cats a couple times due to their feline quirkiness. They always end up bored and frustrated and unhappy on my return. Suite Paws cat boarding area is unlike any I've ever seen. It's bright and cheery and located up near the reception area and enclosed in glass walls for ultimate viewing. The cats stay in open condos with views of the lobby, parking lot and bird-feeders in a sun-filled room that my cats would LOVE at home. They get to sun themselves all day long and have a fun "aquarium" to watch if they get bored. The extra play time on the climbable cat tree helps relieve them of boredom as well! They stayed recently for the weekend and it was the first time I didn't feel guilt or anxiety with worry. Looking forward to Christmas this year and the ability to have a place I trust care for my babies while I travel across America.

Another feature I love is the air filtration system for each of the condos. I opened the condo door and could NOT smell the cat litter in the enclosed space. I need one of these systems at home!

Pros: Cost, Location, Facility, Convienence, Staff

Cons: None

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I've had lots of trouble boarding my cats because of their feline "quirks". They just hate anything that isn't home and their humans! Their cat boarding facility is open and bright and they have plenty of views and sunshine to keep the kitties occupied and not bored. The fact that they sit and stare out of the window meowing at passersby is amazing since they don't get that much excitement at home. They love their extra playtime on the cat tree and watching the fish in the "aquarium". It's one place I can leave my babies without the guilt of leaving them.

5
★★★★★

I've had lots of trouble boarding my cats because of their feline "quirks". They just hate anything that isn't home and their humans! Their cat boarding facility is open and bright and they have plenty of views and sunshine to keep the kitties occupied and not bored. The fact that they sit and stare out of the window meowing at passersby is amazing since they don't get that much excitement at home. They love their extra playtime on the cat tree and watching the fish in the "aquarium". It's one place I can leave my babies without the guilt of leaving them.

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Our golden's had a terrific time! I was able to check up on them in their suite with the web cams and the facility is unbelievable. HIGH recommendation!

5
★★★★★

Our golden's had a terrific time! I was able to check up on them in their suite with the web cams and the facility is unbelievable. HIGH recommendation!

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