American Signature Furniture

★★★★★
  • 1770 Galleria Blvd

    Franklin, TN 37067

    Map & Directions
  • 615-778-9557

About American Signature Furniture

Categories
  • Furniture Stores
Hours
M-Sa 10am-9pm, Su 11am-7pm
Phones
  • Fax (615-778-9688)
Year Established
  • 1948
Keywords
  • furniture
  • discount furniture
  • sofa
  • couches
  • recliners
  • dining room table
  • sectional
  • mattresses
  • bedroom furniture
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • Visa

Home & Garden

Home & Garden
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I went in to replace my living room furniture which was destroyed by last year's flood. I previously tried Sticks N Stuff, then Rooms to Go, but the furniture, although cheap, started falling apart within weeks.

When I walked into the

3
★★★★★

I went in to replace my living room furniture which was destroyed by last year's flood. I previously tried Sticks N Stuff, then Rooms to Go, but the furniture, although cheap, started falling apart within weeks.

When I walked into the

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We had bought a loveseat. When we got home it had a flaw in the back of it and the leg had broke off a little. I called and told the sales lady. She just told me they would have to order another one for us. They were very happy to make it

3
★★★★★

We had bought a loveseat. When we got home it had a flaw in the back of it and the leg had broke off a little. I called and told the sales lady. She just told me they would have to order another one for us. They were very happy to make it

.

I loved my recent experience with the folks at American Signature Furniture in Franklin, TN!

Courteous, knowledgeable staff who steered me in a direction that saved me money while still getting beautiful furnishings. I loved that!

I do

3
★★★★★

I loved my recent experience with the folks at American Signature Furniture in Franklin, TN!

Courteous, knowledgeable staff who steered me in a direction that saved me money while still getting beautiful furnishings. I loved that!

I do

.

I have always had a good experience when I shop here. The staff has always been helpful but not pushy. They are friendly and don't linger while you are shopping. The prices are good and seem to be very reasonable for what you get. I will visit them again when I need something else and have recommended them to others.

2
★★★★☆

I have always had a good experience when I shop here. The staff has always been helpful but not pushy. They are friendly and don't linger while you are shopping. The prices are good and seem to be very reasonable for what you get. I will visit them again when I need something else and have recommended them to others.

Pros: Prices, friendly staff

Cons: Distance from my home

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My husband and I went to the location on Galleria Blvd and liked it just fine. We talked to a friendly and knowledgeable salesperson who was patient with our decision making process. She even let us shake and pull on the furniture to be sure it was sturdy enough! I think that means she has faith in their products! We bought a sofa set from them and we received everything in a timely fashion. The only complaint my husband had was the delivery people seemed a little disgruntled about moving the furniture where he wanted it to go but we did get everything we ordered. Its true that their policy is to repair it before they replace it but if you have good negotiating skills I think that could probably be a work around. We have to buy bedroom furniture now and since I've built trust with this company I'm going back.

2
★★★★☆

My husband and I went to the location on Galleria Blvd and liked it just fine. We talked to a friendly and knowledgeable salesperson who was patient with our decision making process. She even let us shake and pull on the furniture to be sure it was sturdy enough! I think that means she has faith in their products! We bought a sofa set from them and we received everything in a timely fashion. The only complaint my husband had was the delivery people seemed a little disgruntled about moving the furniture where he wanted it to go but we did get everything we ordered. Its true that their policy is to repair it before they replace it but if you have good negotiating skills I think that could probably be a work around. We have to buy bedroom furniture now and since I've built trust with this company I'm going back.

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Customer service is atrocious and the store truly does not care if you are happy or not. Their products are delivered with problems; and their policy is never to replace furniture but to "try and repair" first. It is a nightmare trying to schedule repair work, and they do not bother to try and make anything right. The staff is incredibly rude, unprofessional, and they have no desire to "please the customer." Don't waste your money here. It certainly will not be appreciated.

1
★★☆☆☆

Customer service is atrocious and the store truly does not care if you are happy or not. Their products are delivered with problems; and their policy is never to replace furniture but to "try and repair" first. It is a nightmare trying to schedule repair work, and they do not bother to try and make anything right. The staff is incredibly rude, unprofessional, and they have no desire to "please the customer." Don't waste your money here. It certainly will not be appreciated.

Pros: once all of our furniture is "repaired" or replaced, and we never have to deal with them.

Cons: Buying our children's furniture there

Message from American Signature Furniture

WHO WE ARE

American Signature Furniture is a furniture store that has been helping families furnish their homes for over 70 years. Find stylish furniture for your living room, dining room, and bedroom (including mattresses and youth furniture). ASF also offers the largest selection of reclining and power-reclining furniture around!



DESIGNER LOOKS COLLECTION

Our newest furniture collection, Designer Looks is full of the latest furniture styles at prices that are a lower than anywhere else. We listened to our customers about what their favorite styles are, and created an entire collection centered around making those sought-after looks affordable.

Yext PowerListings

 

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