City Movers

★★★★☆
  • 212 Shaw Rd 3

    S San Francisco, CA 94080

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About City Movers

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Hours
Mon-Fri 9am-6pm

Transportation & Storage

Transportation & Storage
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CA - NY Express cross country movers

2000 McKinnon Ave San Francisco, CA

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79 Rose St San Francisco, CA

3.9375 16
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If you are moving from Columbus Ohio DO NOT use this company. While the office staff is polite and somewhat helpful, the actual movers were awful. They did not communicate well, yelling at me when I asked a question and in general were not very polite.
The condition of my items leaving Ohio were excellent. When I received my stuff in SC they were horrible. Boxes were damaged badly enough for items to be falling out. Several glasses, dishes and plates were broken. Boxes marked Fragile, Careful were being tossed onto the floor. They broke 3 knobs off my washer- two need to be completely repaired to the cost of $100 EACH! They cracked the knob on my dryer. They didn't deliver 3 of my boxes. They broke the bottom shelf of my bookcase. My dresser handles were dented, the lamp shade was broken.
After the fact the office staff was very helpful, but stated that they have had other problems with these men.

1
★☆☆☆☆

If you are moving from Columbus Ohio DO NOT use this company. While the office staff is polite and somewhat helpful, the actual movers were awful. They did not communicate well, yelling at me when I asked a question and in general were not very polite.
The condition of my items leaving Ohio were excellent. When I received my stuff in SC they were horrible. Boxes were damaged badly enough for items to be falling out. Several glasses, dishes and plates were broken. Boxes marked Fragile, Careful were being tossed onto the floor. They broke 3 knobs off my washer- two need to be completely repaired to the cost of $100 EACH! They cracked the knob on my dryer. They didn't deliver 3 of my boxes. They broke the bottom shelf of my bookcase. My dresser handles were dented, the lamp shade was broken.
After the fact the office staff was very helpful, but stated that they have had other problems with these men.

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.

Great experienced movers, but the materials ended up costing us a bit and were required to protect furniture. Plus, they took about 4 hours longer than the estimate. All in all well worth the money.

2
★★★★☆

Great experienced movers, but the materials ended up costing us a bit and were required to protect furniture. Plus, they took about 4 hours longer than the estimate. All in all well worth the money.

on Service Magic

.

Outstanding - the men were professional, quick, and responsive to our needs. Excellent company and associates.

2
★★★★★

Outstanding - the men were professional, quick, and responsive to our needs. Excellent company and associates.

on Service Magic

.

May 18, 2010

we we robbed by these thieves! they have no listing with the BBB so it's not possible to file a complaint with them.
just had to add to my old review of July 2008 (see below) because we are moving back to Long Beach and i asked my husband how much the disaster of a move cost us when we moved here July 1, 2008.
Are you ready? - $3,800.
they had all our stuff loaded on the truck and they hit us with this news! we had no choice if we wanted our furniture! have learned what they do is load the truck with stuff to add weight then take it out after to inflate the total to "justify" the cost!

We had a sleeper sofa, stack w/d, iron & brass bed, mattress & b/spring, 2 folding screens, bookcase and antique cabinet - that's all the furniture. Many boxes & clothes and about 8 large picture boxes. THAT'S IT!

Today was given an estimate today ( May 18, 2010) by Cunningham Movers in writing with all costs including 14 boxes and labor to move back to Long Beach -same distance as when we came here to SF- and estimate is $2,163.

ORIGINAL REVIEW BELOW:

7/28/2008
DO NO USE THEM. i have never had any moving company as bad as this one and i've moved more times than i can count. once cross country from MI to CA and stuff was in storage for 7 months and no problem. THIS MOVE WITH S.M WAS HORRIBLE! They charged way more than quoted from Long Beach CA to San Francisco and they broke the base to a $1,200 coffee table that had been through 9 moves before (yes one from MI to CA) and never a problem until this time. It was wrapped by the movers, which they charged me for (a wooden base that supports a glass top/brass trim tray top) and because it was in a box -has never been boxed before, but they insisted- it was placed in the truck and heavy boxes and other items were stacked on top of it. When i opened the box the day we moved the base was in pieces and damaged beyond repair. The mover in San Francisco said it should have never been put in a box and wrapped like that. I was given an ridiculous settlement amount and paid $155 for arbitration which decided against me because they upheld the $.60 a pound settlement offered by Super Movers. Avoid this company!

0
★☆☆☆☆

May 18, 2010

we we robbed by these thieves! they have no listing with the BBB so it's not possible to file a complaint with them.
just had to add to my old review of July 2008 (see below) because we are moving back to Long Beach and i asked my husband how much the disaster of a move cost us when we moved here July 1, 2008.
Are you ready? - $3,800.
they had all our stuff loaded on the truck and they hit us with this news! we had no choice if we wanted our furniture! have learned what they do is load the truck with stuff to add weight then take it out after to inflate the total to "justify" the cost!

We had a sleeper sofa, stack w/d, iron & brass bed, mattress & b/spring, 2 folding screens, bookcase and antique cabinet - that's all the furniture. Many boxes & clothes and about 8 large picture boxes. THAT'S IT!

Today was given an estimate today ( May 18, 2010) by Cunningham Movers in writing with all costs including 14 boxes and labor to move back to Long Beach -same distance as when we came here to SF- and estimate is $2,163.

ORIGINAL REVIEW BELOW:

7/28/2008
DO NO USE THEM. i have never had any moving company as bad as this one and i've moved more times than i can count. once cross country from MI to CA and stuff was in storage for 7 months and no problem. THIS MOVE WITH S.M WAS HORRIBLE! They charged way more than quoted from Long Beach CA to San Francisco and they broke the base to a $1,200 coffee table that had been through 9 moves before (yes one from MI to CA) and never a problem until this time. It was wrapped by the movers, which they charged me for (a wooden base that supports a glass top/brass trim tray top) and because it was in a box -has never been boxed before, but they insisted- it was placed in the truck and heavy boxes and other items were stacked on top of it. When i opened the box the day we moved the base was in pieces and damaged beyond repair. The mover in San Francisco said it should have never been put in a box and wrapped like that. I was given an ridiculous settlement amount and paid $155 for arbitration which decided against me because they upheld the $.60 a pound settlement offered by Super Movers. Avoid this company!

Pros: NONE

.

I never go back to input information but ppl need to know about this company.
When i talked to the rep (Paul/ Adam) they both gave me the same information although i asked them completely different questions.
I liked that - it means they both know what they are talking about and they both know what service their companies gives.
I Gave them the inventory list and then i asked if there will be any additional charges.
They explained that there are additional charges that are determined based on my needs and requirements.
Then they each(I called twice on purpose to speak with 2 different ppl) started to ask me a series of questions -
Do i have stairs - do i need packing - do i have access for an 18 wheeler - are their maybe additional items that i didnt list.
they sent me a copy of the list to make sure i put down everything.

Not only did i feel that they were giving all the information i needed they also gave me a TON of information i DIDNT KNOW I NEEDED!
Adam actually explained how to pack a bunch of my stuff so he wouldnt need to add a charge - Super Simple packing saved me $200 !!! - and it took me 20 MIn !!!

The guys were straight forward, they charged whatever was needed to be charged and they discounted whatever they could.
the estimate came out to be smack in the middle of ever other quote but because they were so open and explained so much even when i had enough they again called me back and went over each and every word on the paperwork just to make sure i understand what is required of me and what they will do.

BOTTOM LINE! NO BULL ! JUST BUSINESS !
They didn't hide anything and they didn't let me leave until they had given me the most accurate quote possible!

Good thing they are national movers - because i sure as hell will be calling them again !!

RICHARD J. - is a happy man !

5
★★★★★

I never go back to input information but ppl need to know about this company.
When i talked to the rep (Paul/ Adam) they both gave me the same information although i asked them completely different questions.
I liked that - it means they both know what they are talking about and they both know what service their companies gives.
I Gave them the inventory list and then i asked if there will be any additional charges.
They explained that there are additional charges that are determined based on my needs and requirements.
Then they each(I called twice on purpose to speak with 2 different ppl) started to ask me a series of questions -
Do i have stairs - do i need packing - do i have access for an 18 wheeler - are their maybe additional items that i didnt list.
they sent me a copy of the list to make sure i put down everything.

Not only did i feel that they were giving all the information i needed they also gave me a TON of information i DIDNT KNOW I NEEDED!
Adam actually explained how to pack a bunch of my stuff so he wouldnt need to add a charge - Super Simple packing saved me $200 !!! - and it took me 20 MIn !!!

The guys were straight forward, they charged whatever was needed to be charged and they discounted whatever they could.
the estimate came out to be smack in the middle of ever other quote but because they were so open and explained so much even when i had enough they again called me back and went over each and every word on the paperwork just to make sure i understand what is required of me and what they will do.

BOTTOM LINE! NO BULL ! JUST BUSINESS !
They didn't hide anything and they didn't let me leave until they had given me the most accurate quote possible!

Good thing they are national movers - because i sure as hell will be calling them again !!

RICHARD J. - is a happy man !

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AVOID THIS MOVING COMPANY. They will cheat you!

I originally went with super movers because they provided a binding estimate. As I found it a binding estimate does not mean anything if the company doesn't deliver on the service they say they will provide.

Supermovers sent an adjuster out to my apartment in SF and he gave me a quote based on my aprtment building set up and my furniture. I signed a contract saying, "Movers will only assemble furniture that they disassembled on day of move. Movers will not reassemble furniture that was not disassembled by them. Movers will not reassemble baby cribs" I was reassured of this both by the adjusted and the actual mover who took my furniture apart that they would reassemble the furniture when it was delivered. Upon delivery, the mover dropped my furniture and tried to leave. When I tried to ask him to put together the furniture he was rude and started yelling at me that it was not his job to put together the furniture. I was left to do all of the reassembly MYSELF! When I tried to file a complaint with management they were also rude and gave me the run around, promising to look into and not calling back or asking me to call another person in the company.

So not use this moving company. You will regret it.

1
★☆☆☆☆

AVOID THIS MOVING COMPANY. They will cheat you!

I originally went with super movers because they provided a binding estimate. As I found it a binding estimate does not mean anything if the company doesn't deliver on the service they say they will provide.

Supermovers sent an adjuster out to my apartment in SF and he gave me a quote based on my aprtment building set up and my furniture. I signed a contract saying, "Movers will only assemble furniture that they disassembled on day of move. Movers will not reassemble furniture that was not disassembled by them. Movers will not reassemble baby cribs" I was reassured of this both by the adjusted and the actual mover who took my furniture apart that they would reassemble the furniture when it was delivered. Upon delivery, the mover dropped my furniture and tried to leave. When I tried to ask him to put together the furniture he was rude and started yelling at me that it was not his job to put together the furniture. I was left to do all of the reassembly MYSELF! When I tried to file a complaint with management they were also rude and gave me the run around, promising to look into and not calling back or asking me to call another person in the company.

So not use this moving company. You will regret it.

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0 out of 1 people found this review helpful.

.

I had a lot of valuables and was very particular to which company I wanted to use. I asked someone and they recommended Super Movers. I was very please. Nothing broke and it was quality care. I definetly recommend them.

5
★★★★★

I had a lot of valuables and was very particular to which company I wanted to use. I asked someone and they recommended Super Movers. I was very please. Nothing broke and it was quality care. I definetly recommend them.

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1 out of 1 people found this review helpful.

.

Very efficient and organized. They didn't waste anytime. They were very polite. It couldn't have gone smoother.

2
★★★★☆

Very efficient and organized. They didn't waste anytime. They were very polite. It couldn't have gone smoother.

on Service Magic

.

this place is the best ever it's not a lot of cash but really all i know is this place so AWESOME take all ages here, as well you gotta try this place out i live it there, and you will too.

5
★★★★★

this place is the best ever it's not a lot of cash but really all i know is this place so AWESOME take all ages here, as well you gotta try this place out i live it there, and you will too.

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.

It is hard to find good movers. Movers that will take care and respect your valuables and not so valuables. These moving company is that kind! I will recommend them for whomever needs a moving service.

5
★★★★★

It is hard to find good movers. Movers that will take care and respect your valuables and not so valuables. These moving company is that kind! I will recommend them for whomever needs a moving service.

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1 out of 1 people found this review helpful.

.

I used them twice, once to move out of my old home, then to move into my new home. They did a fantastic job and I would use them again if needed. They were on time, polite, and careful with my valuable antique furniture.

4
★★★★☆

I used them twice, once to move out of my old home, then to move into my new home. They did a fantastic job and I would use them again if needed. They were on time, polite, and careful with my valuable antique furniture.

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1 out of 1 people found this review helpful.

.

back when i lived in SF I used them twice and was very happy both times! My freind used them too and we had no problems they were nice and punctual.

4
★★★★☆

back when i lived in SF I used them twice and was very happy both times! My freind used them too and we had no problems they were nice and punctual.

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2 out of 2 people found this review helpful.

.

The sales people were very friendly , they took the time to answer every question I had ( I admit I did call them up nearly every day to ask questions...) but for me it was a big event.
I talked to other companies but in the end I choose Super-movers, especially after I found out that best friends of mine used them and they were very happy with the service they received.
It was the smartest decision I have ever made.

5
★★★★★

The sales people were very friendly , they took the time to answer every question I had ( I admit I did call them up nearly every day to ask questions...) but for me it was a big event.
I talked to other companies but in the end I choose Super-movers, especially after I found out that best friends of mine used them and they were very happy with the service they received.
It was the smartest decision I have ever made.

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1 out of 1 people found this review helpful.

.

At first adam my sales rep scared me with a quote over $1000 than the other movers I had consulted; partner, US1, Delta, and movingexperts. We werent really considering Super Movers, because cost was an issue. The more investigating we did, the questions the other companies couldnt answer so easily, and so we ended up allowing adam a few minutes to tell us about Super Movers, and to hopefully explain why they thought they were $1000 better. It turned out, adam said that his price was not an estimate of what I wanted to hear, but an estimate of the actual costs he expected us to incur. Shuttle fee at delivery was included, 10 packed picture boxes, Mattress covers as well as Stairs on delivery included. Looking back, getting a full comprehensive estimate, was exactly what we wanted, but we were treating our move like we were going shopping for a desk and tried to price compare it, when in reality we weren't paying for an item, but a service that we shouldn't have been measuring like it was the same thing with a different price; but a service. In the end we received our belongings, delivered within the dates we had requested and had no surprises on delivery. Thank you.

4
★★★★☆

At first adam my sales rep scared me with a quote over $1000 than the other movers I had consulted; partner, US1, Delta, and movingexperts. We werent really considering Super Movers, because cost was an issue. The more investigating we did, the questions the other companies couldnt answer so easily, and so we ended up allowing adam a few minutes to tell us about Super Movers, and to hopefully explain why they thought they were $1000 better. It turned out, adam said that his price was not an estimate of what I wanted to hear, but an estimate of the actual costs he expected us to incur. Shuttle fee at delivery was included, 10 packed picture boxes, Mattress covers as well as Stairs on delivery included. Looking back, getting a full comprehensive estimate, was exactly what we wanted, but we were treating our move like we were going shopping for a desk and tried to price compare it, when in reality we weren't paying for an item, but a service that we shouldn't have been measuring like it was the same thing with a different price; but a service. In the end we received our belongings, delivered within the dates we had requested and had no surprises on delivery. Thank you.

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1 out of 1 people found this review helpful.

.

So my husband and I decided that the housing market was too steep for us and started searching for a new place and some movers. We called 4 companies, 1 refused to send a visual estimator to our district "bayview," but the others came. Super Movers showed up, upon entering our home, asked if he should remove his shoes, it was very polite. Super Movers was $20 more expensive an hour, so my husband decided on the other company. They took a deposit, and we called them on the day we were suppose to move, they moved our date for 3 days, we couldnt move out after the 1st, so it was my pleasure to call Super Movers. I got ahold of the great estimator Jacob, he arranged with local dispatch to do our job the next day, and they did a great job, I can tell why they needed an extra $20, the men were clean, professional and spoke english! Although I hope to never move for awhile, Super Movers will be my #1 pick.

5
★★★★★

So my husband and I decided that the housing market was too steep for us and started searching for a new place and some movers. We called 4 companies, 1 refused to send a visual estimator to our district "bayview," but the others came. Super Movers showed up, upon entering our home, asked if he should remove his shoes, it was very polite. Super Movers was $20 more expensive an hour, so my husband decided on the other company. They took a deposit, and we called them on the day we were suppose to move, they moved our date for 3 days, we couldnt move out after the 1st, so it was my pleasure to call Super Movers. I got ahold of the great estimator Jacob, he arranged with local dispatch to do our job the next day, and they did a great job, I can tell why they needed an extra $20, the men were clean, professional and spoke english! Although I hope to never move for awhile, Super Movers will be my #1 pick.

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1 out of 1 people found this review helpful.

.

I contracted this moving service for a local move of a family member and they saved us from a last minute disaster when our other movers backed out and we had to be out of the premises. They put in a full day and stayed until the job was completed. Our belongings were treated delicately and I would trust them again with any move I made and with any household items.

PROS: great service
CONS: none

5
★★★★★

I contracted this moving service for a local move of a family member and they saved us from a last minute disaster when our other movers backed out and we had to be out of the premises. They put in a full day and stayed until the job was completed. Our belongings were treated delicately and I would trust them again with any move I made and with any household items.

PROS: great service
CONS: none

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1 out of 2 people found this review helpful.

 

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