Best Western Plus Newark Airport West

★★★☆☆
  • 101 International Way

    Newark, NJ 07114

    Map & Directions
  • 973-621-6200

About Best Western Plus Newark Airport West

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  • Hotels & Motels
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Hours
M-Su 24hr
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  • Fax (973-621-6266)

Hotels & Travel

Hotels & Travel
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3.0 2
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Okay. There a reason there are terrible reviews for this hotel and it's too bad because the property is nice, the rooms decent size and breakfast good. Location is terrible next to some industrial trucking company. It cost $20.00 by cab instead of $10 to get to Newark penn station. We stayed there 4 nights. The heater made loud noise every time it came on. Toilet ran every time u flush and I asked front desk to come repair it and t was never repaired. I had to open top of toilet every time someone flushed to put the flap down. Maids don't give new coffee, creamer glasses. I asked for blanket first night never got it till the 4th night. The final blow was when I checked out the front desk clerk was clueless and tried to charge me for three nights when i had prepaid. I gave clerk the proof of payment and she still did not get it. I got upset when the clerk told me to calm down. I spent 30 minutes on bestwestern customer service to get resolved. Never got apology from mgr mr Patel. I gave her my paperwork showing her I prepaid and she still told me that I needed to pay again for three nights. I was so upset when i left the place because they tried to double charge me i just took a cab instead of the free one. Long story short the worst hotel experience I have ever had!!!!!! Stay away!!!!!!!!!\n\nRoom Tip: Don't stay here\n

0
★☆☆☆☆

Okay. There a reason there are terrible reviews for this hotel and it's too bad because the property is nice, the rooms decent size and breakfast good. Location is terrible next to some industrial trucking company. It cost $20.00 by cab instead of $10 to get to Newark penn station. We stayed there 4 nights. The heater made loud noise every time it came on. Toilet ran every time u flush and I asked front desk to come repair it and t was never repaired. I had to open top of toilet every time someone flushed to put the flap down. Maids don't give new coffee, creamer glasses. I asked for blanket first night never got it till the 4th night. The final blow was when I checked out the front desk clerk was clueless and tried to charge me for three nights when i had prepaid. I gave clerk the proof of payment and she still did not get it. I got upset when the clerk told me to calm down. I spent 30 minutes on bestwestern customer service to get resolved. Never got apology from mgr mr Patel. I gave her my paperwork showing her I prepaid and she still told me that I needed to pay again for three nights. I was so upset when i left the place because they tried to double charge me i just took a cab instead of the free one. Long story short the worst hotel experience I have ever had!!!!!! Stay away!!!!!!!!!\n\nRoom Tip: Don't stay here\n

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It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!

2
★★★★★

It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!

Message from Best Western Plus Newark Airport West

At the Best Western Plus Newark Airport West you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Newark Airport West will stand out among other hotels in Newark,NJ. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Newark Airport West will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

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