Shield Cleaning & Maintenance Services Co

★★★☆☆
  • 295 Greenwich St Ste 527

    New York, NY 10007

    Map & Directions
  • 212-372-7160

Personal Services

Personal Services
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Shields offered a ""deep clean"" service that cost multiples of per-hour rates from a typical cleaning service. The estimator came out and promises great things to come. But once the cleaning ""pros"" arrived, they were shocked at their employer send only two people for the job. Their idea of deep clean and mine were very far apart -- they did less than your average bi-weekly cleaner would do in 2-3 hours. Stove stain? They claimed it was not possible to remove until I showed them it required 15 seconds of scrubbing. Shields is a great way to overpay for a uninterested, mediocre subcontracted part-time cleaner. We had another company come out two days later because we were so disappointed. Carefully read any contract you sign with them, as the pros may claim ""it's not specifically listed that I have to clean that."" Spec out exactly what you want in complete detail if your foolish enough to use them.

0
★☆☆☆☆

Shields offered a ""deep clean"" service that cost multiples of per-hour rates from a typical cleaning service. The estimator came out and promises great things to come. But once the cleaning ""pros"" arrived, they were shocked at their employer send only two people for the job. Their idea of deep clean and mine were very far apart -- they did less than your average bi-weekly cleaner would do in 2-3 hours. Stove stain? They claimed it was not possible to remove until I showed them it required 15 seconds of scrubbing. Shields is a great way to overpay for a uninterested, mediocre subcontracted part-time cleaner. We had another company come out two days later because we were so disappointed. Carefully read any contract you sign with them, as the pros may claim ""it's not specifically listed that I have to clean that."" Spec out exactly what you want in complete detail if your foolish enough to use them.

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I'm so mad right now I'm shaking... I called Shield Cleaning a week ago and scheduled two cleaning ""techs"" for 8 hrs (4 hrs each).. First of all they were late! Mind you my place was not furnished since i was moving furniture in the next day. I had dirty floors, shelves, bathrooms and appliances... should totally be doable in 8 hrs. The female tech decided she had a doctors appointment 2 hrs into the job and left leaving the other tech to pick up the hours. I payed extra for them to bring their supplies and had to step out 3 TIMES because they didn't have paper towels, clorox, or a toilet scrubber. Their mops are cheap and leave such gross residue on the floors. One tech even used the toilet water to clean off the mop.. I mean R U SERIOUS!!! Long story made short the other tech had to leave before his time was up since he had an exam leaving my place filthy. I was on my hands and knees more then half the time helping him. On top of it the supervisor, Lawrence, had the nerve to give me lip when i called to complain about his 1st tech leaving early. He told me he was going to come by at 3:30 to give me another assessment (like that would help) and showed up at 5pm. I had left my place already while keeping their vacuum and supplies ransom (until they lower my rate) since the one tech was dumb enough to agree and leave it since he was is such a rush and since Lawrence was supposed to show up ""any minute"".. My place is still dirty! Shame on me for getting them sodas and pizza.. seriously the WORST service experience on my life!

0
★☆☆☆☆

I'm so mad right now I'm shaking... I called Shield Cleaning a week ago and scheduled two cleaning ""techs"" for 8 hrs (4 hrs each).. First of all they were late! Mind you my place was not furnished since i was moving furniture in the next day. I had dirty floors, shelves, bathrooms and appliances... should totally be doable in 8 hrs. The female tech decided she had a doctors appointment 2 hrs into the job and left leaving the other tech to pick up the hours. I payed extra for them to bring their supplies and had to step out 3 TIMES because they didn't have paper towels, clorox, or a toilet scrubber. Their mops are cheap and leave such gross residue on the floors. One tech even used the toilet water to clean off the mop.. I mean R U SERIOUS!!! Long story made short the other tech had to leave before his time was up since he had an exam leaving my place filthy. I was on my hands and knees more then half the time helping him. On top of it the supervisor, Lawrence, had the nerve to give me lip when i called to complain about his 1st tech leaving early. He told me he was going to come by at 3:30 to give me another assessment (like that would help) and showed up at 5pm. I had left my place already while keeping their vacuum and supplies ransom (until they lower my rate) since the one tech was dumb enough to agree and leave it since he was is such a rush and since Lawrence was supposed to show up ""any minute"".. My place is still dirty! Shame on me for getting them sodas and pizza.. seriously the WORST service experience on my life!

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I have never written a review before, but then again I have never experienced such bad service from a company. The cleaning is mediocre, at best, but the worst part is their customer service. Honestly there are so many other cleaning companies in NYC, save yourself the headache and find another one. Seriously, do not use

0
★☆☆☆☆

I have never written a review before, but then again I have never experienced such bad service from a company. The cleaning is mediocre, at best, but the worst part is their customer service. Honestly there are so many other cleaning companies in NYC, save yourself the headache and find another one. Seriously, do not use

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I have never written a review before, but then again I have never experienced such bad service from a company. The cleaning is mediocre, at best, but the worst part is their customer service. Honestly there are so many other cleaning companies in NYC, save yourself the headache and find another one. Seriously, do not use

1
★☆☆☆☆

I have never written a review before, but then again I have never experienced such bad service from a company. The cleaning is mediocre, at best, but the worst part is their customer service. Honestly there are so many other cleaning companies in NYC, save yourself the headache and find another one. Seriously, do not use

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I have had the pleasure of shield cleaning coming into my home to clean my three bedroom apartment. My home was a mess and know it is in good living conditions, The cleaner took her time and did an excellent job. I plan to use this company on a bi- weekly basis to maintain my home. I recommend anyone who needs a cleaning company to go with shield, there rates are also great.

4
★★★★☆

I have had the pleasure of shield cleaning coming into my home to clean my three bedroom apartment. My home was a mess and know it is in good living conditions, The cleaner took her time and did an excellent job. I plan to use this company on a bi- weekly basis to maintain my home. I recommend anyone who needs a cleaning company to go with shield, there rates are also great.

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MY NAME AND IS KEVIN PHILIPS DIRECTOR OF OPERATIONS AND MAINTENANCE FOR CAPITAL ONE BANK I CHOSED SHIELD CLEANING AND MAINTENANCE NINE MOUTHS AGO TO CLEAN A FEW OF OUR LOCATIONS AND MY BRANCE MANAGERS ARE VERY SATISFIED WITH THEY WORK. THANK YOU SHIELD CLEANING AND KEEP THE GOOD WORK UP

2
★★★★★

MY NAME AND IS KEVIN PHILIPS DIRECTOR OF OPERATIONS AND MAINTENANCE FOR CAPITAL ONE BANK I CHOSED SHIELD CLEANING AND MAINTENANCE NINE MOUTHS AGO TO CLEAN A FEW OF OUR LOCATIONS AND MY BRANCE MANAGERS ARE VERY SATISFIED WITH THEY WORK. THANK YOU SHIELD CLEANING AND KEEP THE GOOD WORK UP

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Cleaners were 25 minutes late. Despite apartment being mostly cleaned by myself, they did not finish the work in the alloted 4 hours. Had to pay for an additional hour to complete job in a 2 bedroom apartment.Passive/aggressive staff. Did not wipe obvious finger marks off walls or around doorknobs until this was pointed out.
Would not recommend this company at all.

1
★☆☆☆☆

Cleaners were 25 minutes late. Despite apartment being mostly cleaned by myself, they did not finish the work in the alloted 4 hours. Had to pay for an additional hour to complete job in a 2 bedroom apartment.Passive/aggressive staff. Did not wipe obvious finger marks off walls or around doorknobs until this was pointed out.
Would not recommend this company at all.

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My company hired Shield cleaning to do a very in depth, thorough cleaning of our 2 floor office building. We specifically told them the areas we wanted cleaned but I guess it went on deaf ears. We opened our office on a saturday morning to ensure that no one would be in their way. But to our dismay, Monday morning our desks were still dirty, I myself, even had a big cup stain on my desk. There was dirt atop every picture frame, the floors did not look like they'd been shined like we asked, the kitchen floor was filthy, and dirt in corners that could be reached. It looked as if they cleaned everything that was noticeable like the windows and straightened everything else out. If that's what we paid for I would have rather hired a 8 yr old to do it for a cheap allowance. We were not satisfied, so we called them up to complain; and their response was cold. they did'nt offer to rectify the situation, ask any questions or even apologize, they simply did not care. Don't use this company if you value cleanliness, they dont care and the service is horrible!

0
★☆☆☆☆

My company hired Shield cleaning to do a very in depth, thorough cleaning of our 2 floor office building. We specifically told them the areas we wanted cleaned but I guess it went on deaf ears. We opened our office on a saturday morning to ensure that no one would be in their way. But to our dismay, Monday morning our desks were still dirty, I myself, even had a big cup stain on my desk. There was dirt atop every picture frame, the floors did not look like they'd been shined like we asked, the kitchen floor was filthy, and dirt in corners that could be reached. It looked as if they cleaned everything that was noticeable like the windows and straightened everything else out. If that's what we paid for I would have rather hired a 8 yr old to do it for a cheap allowance. We were not satisfied, so we called them up to complain; and their response was cold. they did'nt offer to rectify the situation, ask any questions or even apologize, they simply did not care. Don't use this company if you value cleanliness, they dont care and the service is horrible!

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These folks are the besdt - trustworthy, loyal, on-time, easy to deal with. I've been using them since they started and would never use anyone else. They are good, know how to get the job done right the first time and are very thorough. \r\nBobbiG - nyc\r\n

2
★★★★★

These folks are the besdt - trustworthy, loyal, on-time, easy to deal with. I've been using them since they started and would never use anyone else. They are good, know how to get the job done right the first time and are very thorough. \r\nBobbiG - nyc\r\n

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DO NOT USE THIS COMPANY. I have never gone on the internet to write bad reviews, but this was such an awful experience. They did a move-in cleaning for me for $200.I was desperate, so decided to try them despite all the bad reviews I read (which they said they rectified, though I find it hard to believe). Layers of dirt remained as well as crumbs and food in the sink. The cleaning lady did tell me that there were areas that she couldn't clean, but I could do it with a (name cleaning product/tool).When I called to express dissatisfaction, Tom got incredibly defensive and actually began yelling at me while someone in the background fed lines to him.I explained that the company was responsible, and not the worker (who's likely underpaid and under trained). I actually got yelled at for this statement and the company did nothing to rectify. I'm fairly confident all the positive reviews are written by the company as they sound like infomercials. These people are inefficient, dishonest, and won't take responsibility. They have poor work ethic and charge your cc ahead of time so you have no choice. DO NOT USE THIS COMPANY. They were unable to clean an empty apartment with very little dirt.

1
★☆☆☆☆

DO NOT USE THIS COMPANY. I have never gone on the internet to write bad reviews, but this was such an awful experience. They did a move-in cleaning for me for $200.I was desperate, so decided to try them despite all the bad reviews I read (which they said they rectified, though I find it hard to believe). Layers of dirt remained as well as crumbs and food in the sink. The cleaning lady did tell me that there were areas that she couldn't clean, but I could do it with a (name cleaning product/tool).When I called to express dissatisfaction, Tom got incredibly defensive and actually began yelling at me while someone in the background fed lines to him.I explained that the company was responsible, and not the worker (who's likely underpaid and under trained). I actually got yelled at for this statement and the company did nothing to rectify. I'm fairly confident all the positive reviews are written by the company as they sound like infomercials. These people are inefficient, dishonest, and won't take responsibility. They have poor work ethic and charge your cc ahead of time so you have no choice. DO NOT USE THIS COMPANY. They were unable to clean an empty apartment with very little dirt.

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I didn't really have a chance to thank Jonathan and Samuel for the great job they did this morning in the 10 beach St. studio. My friend and colleague Ken Moser had made all the arrangements and we were both delighted with the results. Please tell Jonathan and Samuel how much I appreciated their speed and thoroughness in getting the job done.

2
★★★★★

I didn't really have a chance to thank Jonathan and Samuel for the great job they did this morning in the 10 beach St. studio. My friend and colleague Ken Moser had made all the arrangements and we were both delighted with the results. Please tell Jonathan and Samuel how much I appreciated their speed and thoroughness in getting the job done.

Pros: Great company and will use them again!

Cons: Don't have any

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Definitely a five star rated company!!! Let me keep it brief and real with everyone: Pricing was affordable, customer service rep was very detailed, employees they arrived on time and were very proactive, professional and were dressed in uniform very impressive, the company was fully bonded licensed and insured and last but not least the service that I was provided with was immaculate. I RECOMMEND THIS COMPANY AND WOULD DEFINITELY USE THEM AGAIN!!!

2
★★★★★

Definitely a five star rated company!!! Let me keep it brief and real with everyone: Pricing was affordable, customer service rep was very detailed, employees they arrived on time and were very proactive, professional and were dressed in uniform very impressive, the company was fully bonded licensed and insured and last but not least the service that I was provided with was immaculate. I RECOMMEND THIS COMPANY AND WOULD DEFINITELY USE THEM AGAIN!!!

Pros: staff, pricing, service were all GREAT!!!

Cons: none

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The experience was great but found the pricing a little expensive. However, for the level of service I have received I personally believe that the price was worth it thank you shield you guys did a great job, thanks again... I strongly recommend this company !!!!!!!!!!!!

2
★★★★★

The experience was great but found the pricing a little expensive. However, for the level of service I have received I personally believe that the price was worth it thank you shield you guys did a great job, thanks again... I strongly recommend this company !!!!!!!!!!!!

Pros: Service was tremendous

Cons: Pricing was a bit steep

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We had tried numerous cleaning services in the past, and a friend referred Shield cleaning to us. She mentioned their Green products, punctuality, and outstanding customer service and we decided to hire them for Bi-weekly service.\r\n\r\n I must say, I have never seen my home this immaculate before, the cleaning professional did a fantastic job. Their pricing are very reasonable and all their employees are very professional. I would absolutely recommend Shield cleaning to anyone.

2
★★★★★

We had tried numerous cleaning services in the past, and a friend referred Shield cleaning to us. She mentioned their Green products, punctuality, and outstanding customer service and we decided to hire them for Bi-weekly service.\r\n\r\n I must say, I have never seen my home this immaculate before, the cleaning professional did a fantastic job. Their pricing are very reasonable and all their employees are very professional. I would absolutely recommend Shield cleaning to anyone.

Pros: This is a Superb Cleaning Service

Cons: Keep up the Good Work

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When it comes to housework, no one really likes to do it. Sure, we all do some tidying up when guests are due to come over, but for the most part we procrastinate and put the chores aside. With work schedules keeping most me completely busy during the week and the kids and family taking over on weekends, who has time to spend 3-4 hours a week cleaning the house.

Some jobs around the house are easy to do like vacuuming and light dusting, but cleaning bathrooms (especially toilets) and heavy cleaning never seem to be done adequately. My house is no different as my wife tries to keep up during the weekdays and I step in on the weekends. She is never happy with the end result of my work and I feel like she spends too much time cleaning things in the house. We decided to look into a house cleaning service to see what the options are and how much they cost. Surprisingly enough you can get a reasonable rate on house cleaning and potentially have your house back in order before you know it.

We found Shield Cleaning, the maid along with a supervisor who came to my home, were very courteous & professional. They came prepare with all their 'Green Cleaning Products' and the maid did a fantastic job. The price was reasonable, and the products smell great.

Shield Cleaning has garnered a great reputation through the years with their spotless cleaning services, affordable pricing and great customer satisfaction. Each client gets assigned a "cleaning coordinator" to ensure customer's needs are always met.

5
★★★★★

When it comes to housework, no one really likes to do it. Sure, we all do some tidying up when guests are due to come over, but for the most part we procrastinate and put the chores aside. With work schedules keeping most me completely busy during the week and the kids and family taking over on weekends, who has time to spend 3-4 hours a week cleaning the house.

Some jobs around the house are easy to do like vacuuming and light dusting, but cleaning bathrooms (especially toilets) and heavy cleaning never seem to be done adequately. My house is no different as my wife tries to keep up during the weekdays and I step in on the weekends. She is never happy with the end result of my work and I feel like she spends too much time cleaning things in the house. We decided to look into a house cleaning service to see what the options are and how much they cost. Surprisingly enough you can get a reasonable rate on house cleaning and potentially have your house back in order before you know it.

We found Shield Cleaning, the maid along with a supervisor who came to my home, were very courteous & professional. They came prepare with all their 'Green Cleaning Products' and the maid did a fantastic job. The price was reasonable, and the products smell great.

Shield Cleaning has garnered a great reputation through the years with their spotless cleaning services, affordable pricing and great customer satisfaction. Each client gets assigned a "cleaning coordinator" to ensure customer's needs are always met.

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