SM Value Appliance Service, Inc.

★★★★★
  • 3150 Rubino Drive

    San Jose, CA 95125

    Map & Directions
  • 650-771-6472

About SM Value Appliance Service, Inc.

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****great service****
Fantastic quality performance.
Definitely recommend.
When looking for fast and efficient service try here first.

4
★★★★☆

****great service****
Fantastic quality performance.
Definitely recommend.
When looking for fast and efficient service try here first.

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.

Sergy showed up on time, was very friendly, explained what the problem was and what he needed to do. He ended up having the correct parts in his truck and was able to do the job then and there. He was neat and made sure his work area was cleaned up prior to leaving. I would definitely recommend using him!

2
★★★★★

Sergy showed up on time, was very friendly, explained what the problem was and what he needed to do. He ended up having the correct parts in his truck and was able to do the job then and there. He was neat and made sure his work area was cleaned up prior to leaving. I would definitely recommend using him!

on Service Magic

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Very professional. Sergey was prompt &, since it was for our refrigerator, even made it a same day call. He was thorough & neat & explained what he was doing at each step. Extremely happy with quality of service. For value, the parts are listed at a price that includes labor so can't separate parts price from labor cost. Although I received a discount since there were two parts required, I believe overall it was a fair but not cheap repair (i.e. under $400. ...and at least I didn't have to replace our refrigerator.)

2
★★★★★

Very professional. Sergey was prompt &, since it was for our refrigerator, even made it a same day call. He was thorough & neat & explained what he was doing at each step. Extremely happy with quality of service. For value, the parts are listed at a price that includes labor so can't separate parts price from labor cost. Although I received a discount since there were two parts required, I believe overall it was a fair but not cheap repair (i.e. under $400. ...and at least I didn't have to replace our refrigerator.)

on Service Magic

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Unfortunately it was not cost effective to repair my dryer and a new one had to be purchased, however I am always happy with Sergei's work. A very nice, honest man.

2
★★★★★

Unfortunately it was not cost effective to repair my dryer and a new one had to be purchased, however I am always happy with Sergei's work. A very nice, honest man.

on Service Magic

.

We had a very positive customer experience when SM Value Applicance Service repaired our refrigerator. The technician, Sergey, did an outstanding job evaluating the repair need. He clearly explained everything. The quality of his work was excellent! We will definitely use their services in the future.

Harvey & Bobbi

2
★★★★★

We had a very positive customer experience when SM Value Applicance Service repaired our refrigerator. The technician, Sergey, did an outstanding job evaluating the repair need. He clearly explained everything. The quality of his work was excellent! We will definitely use their services in the future.

Harvey & Bobbi

on Service Magic

.

nice guy, appeared when he said he would, seemed very knowledgeable, was clean and spoke english.

2
★★★★★

nice guy, appeared when he said he would, seemed very knowledgeable, was clean and spoke english.

on Service Magic

.

Same-day service (wow!), complete repair, and thorough explanation of how to keep the problem from happening again.

2
★★★★★

Same-day service (wow!), complete repair, and thorough explanation of how to keep the problem from happening again.

on Service Magic

.

The service was excellent. Over the busy Thanksgiving holiday the repair service made a special effort to schedule an appointment with us. The service technician was extremely efficient, pleasant and then insisted on charging us for the service call only when our oven repair proved to be a minor problem that could easily be fixed. We will definitely use this company again.

2
★★★★★

The service was excellent. Over the busy Thanksgiving holiday the repair service made a special effort to schedule an appointment with us. The service technician was extremely efficient, pleasant and then insisted on charging us for the service call only when our oven repair proved to be a minor problem that could easily be fixed. We will definitely use this company again.

on Service Magic

.

Prompt, efficient service. Detailed the problem and the solution. Excellent servicing and my dryer works great!

2
★★★★★

Prompt, efficient service. Detailed the problem and the solution. Excellent servicing and my dryer works great!

on Service Magic

.

Arrived on time, was courteous and efficient. Fixed refrigerator the first time and it works perfectly.

The second time he worked on the dishwasher. He was honest and said he could fix it, but it would cost a lot and we'd be better off buying a new one. We asked if they sold new ones. He said no. He recommended that we have the company we bought it from install it to preserve the warrantee, and suggested a reasonable installation price. We asked if he installed them. He said no. So he only charged the minimum service charge. He also removed some dental floss from the impeller which was impeding its function.

2
★★★★★

Arrived on time, was courteous and efficient. Fixed refrigerator the first time and it works perfectly.

The second time he worked on the dishwasher. He was honest and said he could fix it, but it would cost a lot and we'd be better off buying a new one. We asked if they sold new ones. He said no. He recommended that we have the company we bought it from install it to preserve the warrantee, and suggested a reasonable installation price. We asked if he installed them. He said no. So he only charged the minimum service charge. He also removed some dental floss from the impeller which was impeding its function.

on Service Magic

.

Sergey arrived on time, actually he called and asked if he could come a little earliy which worked out fine. He knew exactly what the problem was with the dryer and had the replacement parts. He showed me what was wrong. The dryer now works (and sounds) new again.
He even took a look at the washer, too without charging me. I am very pleased with his service and would definitely refer him and call him again for appliance service.

2
★★★★★

Sergey arrived on time, actually he called and asked if he could come a little earliy which worked out fine. He knew exactly what the problem was with the dryer and had the replacement parts. He showed me what was wrong. The dryer now works (and sounds) new again.
He even took a look at the washer, too without charging me. I am very pleased with his service and would definitely refer him and call him again for appliance service.

on Service Magic

.

Excellent service at a fair price - came when promised, called to confirm appointment, job finished timely and the appliance works as it should. Would definitely recommend and use again.

2
★★★★★

Excellent service at a fair price - came when promised, called to confirm appointment, job finished timely and the appliance works as it should. Would definitely recommend and use again.

on Service Magic

.

Wonderful, prompt, reasonably priced service. I brought out a refrigerator which my parents had had in storage for 10 years. It looked great and worked fine, for about 2 months. With my luck, I had just made a Costco run and had filled up on meat and frozen goods. I found SM Value in the phone book and he came within the hour and had me up and running within 35 minutes. The cost was a lot less than the groceries I had just bought. I was afraid that I would have to buy a new fridge but didn't have to. While he was here, Sergey also fixed my gas stove, whch had a bad burner. Great service and a great value.

2
★★★★★

Wonderful, prompt, reasonably priced service. I brought out a refrigerator which my parents had had in storage for 10 years. It looked great and worked fine, for about 2 months. With my luck, I had just made a Costco run and had filled up on meat and frozen goods. I found SM Value in the phone book and he came within the hour and had me up and running within 35 minutes. The cost was a lot less than the groceries I had just bought. I was afraid that I would have to buy a new fridge but didn't have to. While he was here, Sergey also fixed my gas stove, whch had a bad burner. Great service and a great value.

Pros: Speed of service, quality, price

Cons: He doesn't do home remodeling ( I still have to find someone good) :-(

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