Honda Redwood City

★★★☆☆
  • 601 El Camino Real

    Redwood City, CA 94063

    Map & Directions
  • 650-364-1011

About Honda Redwood City

Details
Hours
Sun 10am-7pm, Mon-Fri 7:30am-9pm, Sat 8am-9pm
2.6364 11
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Very bad dealer to buy a new car, I confirmed with the sales person on the price of the car on phone before setting up the appointment to buy the car, when I went to the dealership after driving for 45 minutes. He backtracked on his offer. Don't waste your time on this dealer!

1
★☆☆☆☆

Very bad dealer to buy a new car, I confirmed with the sales person on the price of the car on phone before setting up the appointment to buy the car, when I went to the dealership after driving for 45 minutes. He backtracked on his offer. Don't waste your time on this dealer!

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BEWARE!!! A clear case of Bait and switch. Dealer will try to sell a car which they don't even have in stock. Be careful dealing with David Meese, the General Manager. There are so many good Honda dealer around. Avoid this dealer.

1
★☆☆☆☆

BEWARE!!! A clear case of Bait and switch. Dealer will try to sell a car which they don't even have in stock. Be careful dealing with David Meese, the General Manager. There are so many good Honda dealer around. Avoid this dealer.

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I can't speak for the sales department, but I spent many a dollar at the service dept. when the franchise was Menlo Honda. As for service quality, they're not terrible, but not great either. On several occasions they either misdiagnosed conditions and/or came to a conclusion of "suspecting" a defective part without actually testing it, ultimately costing me several hundred dollars in damages. Since becoming Redwood Honda, the dealership retained several employees so I suspect the same quality of service, but I note their rates have become a bloody rip-off (esp. the oil change). As an alternative, I recommend Concord Honda. They have lower prices, are more generous with their customers, and employ outstanding troubleshooters that took the proper amount of time to resolve my complicated vehicular issues.

2
★★☆☆☆

I can't speak for the sales department, but I spent many a dollar at the service dept. when the franchise was Menlo Honda. As for service quality, they're not terrible, but not great either. On several occasions they either misdiagnosed conditions and/or came to a conclusion of "suspecting" a defective part without actually testing it, ultimately costing me several hundred dollars in damages. Since becoming Redwood Honda, the dealership retained several employees so I suspect the same quality of service, but I note their rates have become a bloody rip-off (esp. the oil change). As an alternative, I recommend Concord Honda. They have lower prices, are more generous with their customers, and employ outstanding troubleshooters that took the proper amount of time to resolve my complicated vehicular issues.

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I took my 1990 Acura Legend coup to Menlo Honda for a oil change. The service is top notch. They are friendly (and for a service department that's a first) and they are willing to answer any question(s) you may have. I would recommend this store if you want to service your car and not have to stress over anything. There pricing is fair and they are extremely professional.

5
★★★★★

I took my 1990 Acura Legend coup to Menlo Honda for a oil change. The service is top notch. They are friendly (and for a service department that's a first) and they are willing to answer any question(s) you may have. I would recommend this store if you want to service your car and not have to stress over anything. There pricing is fair and they are extremely professional.

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0 out of 1 people found this review helpful.

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I purchased a 2007 Honda CR-V from Menlo Honda in May. After negotiating a price and committing to a vehicle, they told me it would be 1 month before my vehicle arrived. I was ok with this, as the CR-V I wanted was pretty popular, and waiting or choosing a different available one was normal for the market. They were very nice, and I didn't have any problem with them yet.

My problem was how they handled the sale about 1 month later. I got a call from the salesman, and I was hopeful that my car was here. The salesman said there had been some problem and it would be 1 more month before I got my car. This was upsetting, but bearable, though I was on a time crunch since I was moving from CA to NY that summer via cross-country drive. The salesman then proceeded to tell me that if I wanted, a more expensive model was available for a $2000 more, or I could just wait. Fearing a bait and switch, but trying to give the benefit of the doubt, I told them I would wait.

Not even 1 week later, they called me saying my car (the original agreed upon model) was ready for pickup. I was angry that they had apparently tried to pull the wool over my eyes, and though I ended up buying from them (the market drove prices higher and I couldn't find a better price), I wouldn't buy from there again. I hope someone reading this will be wary of their sales tactics when looking for a new Honda.

1
★☆☆☆☆

I purchased a 2007 Honda CR-V from Menlo Honda in May. After negotiating a price and committing to a vehicle, they told me it would be 1 month before my vehicle arrived. I was ok with this, as the CR-V I wanted was pretty popular, and waiting or choosing a different available one was normal for the market. They were very nice, and I didn't have any problem with them yet.

My problem was how they handled the sale about 1 month later. I got a call from the salesman, and I was hopeful that my car was here. The salesman said there had been some problem and it would be 1 more month before I got my car. This was upsetting, but bearable, though I was on a time crunch since I was moving from CA to NY that summer via cross-country drive. The salesman then proceeded to tell me that if I wanted, a more expensive model was available for a $2000 more, or I could just wait. Fearing a bait and switch, but trying to give the benefit of the doubt, I told them I would wait.

Not even 1 week later, they called me saying my car (the original agreed upon model) was ready for pickup. I was angry that they had apparently tried to pull the wool over my eyes, and though I ended up buying from them (the market drove prices higher and I couldn't find a better price), I wouldn't buy from there again. I hope someone reading this will be wary of their sales tactics when looking for a new Honda.

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If you're hook up to going to dealerships for oil change like me, better go somewhere else coz this Menlo Honda is not worth the money. Though it's pricey but for around $40 usually, I know that on top of the oil change I get my lines checked, fluids tap, tire pressure and the works, I'm okay with that. But for around $60 at this place with less of the service? C'mon, that's way overpriced. I always get fully synthetic oil for the average price at every Honda dealership I've been to but not at this place, I paid extra. I better go to an independent service center next time.

2
★★☆☆☆

If you're hook up to going to dealerships for oil change like me, better go somewhere else coz this Menlo Honda is not worth the money. Though it's pricey but for around $40 usually, I know that on top of the oil change I get my lines checked, fluids tap, tire pressure and the works, I'm okay with that. But for around $60 at this place with less of the service? C'mon, that's way overpriced. I always get fully synthetic oil for the average price at every Honda dealership I've been to but not at this place, I paid extra. I better go to an independent service center next time.

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1 out of 1 people found this review helpful.

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Great Service all around. Absolutely fine! Having spoken to four other Honda Dealers on the Peninsula and East Bay, it was very apparent that Sam & Manny at Menlo Honda wanted my business the most. Trade-in and Leasing both transactions were handled couteously and professionally. I walked out there knowing I got a great deal with an excellent outfit.

4
★★★★☆

Great Service all around. Absolutely fine! Having spoken to four other Honda Dealers on the Peninsula and East Bay, it was very apparent that Sam & Manny at Menlo Honda wanted my business the most. Trade-in and Leasing both transactions were handled couteously and professionally. I walked out there knowing I got a great deal with an excellent outfit.

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They do good work but don't seem to go out of their way to satisfy their customers. I don't feel that they rip you off but I don't feel that you get the best service either.

3
★★★☆☆

They do good work but don't seem to go out of their way to satisfy their customers. I don't feel that they rip you off but I don't feel that you get the best service either.

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I bought my car from Menlo Honda and have done all my services there so far. I have had two service people be very friendly and help me with my car when I had problems and I have had no problems getting service done so far.

4
★★★★☆

I bought my car from Menlo Honda and have done all my services there so far. I have had two service people be very friendly and help me with my car when I had problems and I have had no problems getting service done so far.

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I purchased some replacement wiper blades from this place. They made me wait a very long time in line (about 15 minutes) to get service. When I finally did get to the counter, the lady took quite a bit of time. She had to break open her little manual to figure out exactly which wiper refills I needed for my car. Then when she found it, it took a good 10 minutes for her to retrieve it from the back. The refills were about $7 for the pair which isn't cheap either, but when you need 'em, you need 'em!

3
★★★☆☆

I purchased some replacement wiper blades from this place. They made me wait a very long time in line (about 15 minutes) to get service. When I finally did get to the counter, the lady took quite a bit of time. She had to break open her little manual to figure out exactly which wiper refills I needed for my car. Then when she found it, it took a good 10 minutes for her to retrieve it from the back. The refills were about $7 for the pair which isn't cheap either, but when you need 'em, you need 'em!

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This Honda Dealer provides friendly service, but it takes all day for a minor service appointment. They do have a shuttle, but it could take up to an hour to get to work if there's more than one person in the van. Overall, satisfactory.

3
★★★☆☆

This Honda Dealer provides friendly service, but it takes all day for a minor service appointment. They do have a shuttle, but it could take up to an hour to get to work if there's more than one person in the van. Overall, satisfactory.

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