Four Seasons Mechanical, LLC

★★★☆☆
  • PO Box 1308

    Tempe, AZ 85280

    Map & Directions
  • 480-567-9468

About Four Seasons Mechanical, LLC

Categories
  • Electricians
  • Air Conditioning Contractors
  • Heat Pumps
Details
  • Repair Thermostats

Home Construction & Remodeling

Home Construction & Remodeling
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3.0 4
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I just read the other reviews and cannot believe this is the same company from what I experienced with Four Seasons Mechanical. First off, I hate my home warranty company and I may have the same one as the other person. The only thing the home warranty company has gotten right over the last 4 years is sending out Four Seasons. I called to schedule the appointment and spoke to the girl in the office she could not schedule me that day but had an appointment for the following morning. Every year we have trouble with the equipment somebody shows up puts in freon and drives away. The tech showed up in the scheduled window of time and he didn't smell like an ashtray, he was clean shaven, and extremely nice. Scott showed up and actually asked me about the unit and if there was any history. I told him what has happened in the past and he said it needed a leak check and he will call the office to make sure he had enough time. Every other company that has come to my home put in freon and left. Scott found an area where two pipes were rubbing together and a small leak had formed. He fixed the leak and I could not be any happier. If you want a good company to come out call Four Seasons and ask for Scott! I am calling them if anything goes weird in the future with the unit.

5
★★★★★

I just read the other reviews and cannot believe this is the same company from what I experienced with Four Seasons Mechanical. First off, I hate my home warranty company and I may have the same one as the other person. The only thing the home warranty company has gotten right over the last 4 years is sending out Four Seasons. I called to schedule the appointment and spoke to the girl in the office she could not schedule me that day but had an appointment for the following morning. Every year we have trouble with the equipment somebody shows up puts in freon and drives away. The tech showed up in the scheduled window of time and he didn't smell like an ashtray, he was clean shaven, and extremely nice. Scott showed up and actually asked me about the unit and if there was any history. I told him what has happened in the past and he said it needed a leak check and he will call the office to make sure he had enough time. Every other company that has come to my home put in freon and left. Scott found an area where two pipes were rubbing together and a small leak had formed. He fixed the leak and I could not be any happier. If you want a good company to come out call Four Seasons and ask for Scott! I am calling them if anything goes weird in the future with the unit.

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As with a previous reviewer, this company was sent by our home warranty company to look at our non-functioning A/C units. The tech was at our home for about an hour, talking and laughing with someone on Bluetooth the entire time he was there. Another A/C company had looked at the problem and tried to sell us a whole new system, so we told the Four Seasons tech we only wanted him to diagnose the problem to inform the warranty company of his findings, and we would hire our own contractor to perform what repairs might be needed. (We wanted to know and trust the company that actually performed the work). The tech said they would inform the warranty compay of their findings and the warranty company would then be in touch with us. We didn't hear from anyone so we ended up calling the warranty company and were told they were still waiting for the info from Four Seasons and they'd get back to us. A week later, we still hadn't heard a word. When we finally called the warranty company again we were told that their vendor, Four Seasons Mechanical, had completed the repair work needed and the warranty company had paid them for it! Yeah, right. Our own contractor had been out after Four Seasons and partially completed the job. They had to order fabricated parts to fully finish the repairs (the parts aren't stocked, they have to be fabricated, so how did the Four Seasons tech perform and complete repairs in an hour?) and we paid for the work completed. The warranty company (which has 197 BBB complaints for similar issues) is basically accusing us of lying about what transpired. The whole experience has been beyond frustrating and unbelievable - total scam.

1
★☆☆☆☆

As with a previous reviewer, this company was sent by our home warranty company to look at our non-functioning A/C units. The tech was at our home for about an hour, talking and laughing with someone on Bluetooth the entire time he was there. Another A/C company had looked at the problem and tried to sell us a whole new system, so we told the Four Seasons tech we only wanted him to diagnose the problem to inform the warranty company of his findings, and we would hire our own contractor to perform what repairs might be needed. (We wanted to know and trust the company that actually performed the work). The tech said they would inform the warranty compay of their findings and the warranty company would then be in touch with us. We didn't hear from anyone so we ended up calling the warranty company and were told they were still waiting for the info from Four Seasons and they'd get back to us. A week later, we still hadn't heard a word. When we finally called the warranty company again we were told that their vendor, Four Seasons Mechanical, had completed the repair work needed and the warranty company had paid them for it! Yeah, right. Our own contractor had been out after Four Seasons and partially completed the job. They had to order fabricated parts to fully finish the repairs (the parts aren't stocked, they have to be fabricated, so how did the Four Seasons tech perform and complete repairs in an hour?) and we paid for the work completed. The warranty company (which has 197 BBB complaints for similar issues) is basically accusing us of lying about what transpired. The whole experience has been beyond frustrating and unbelievable - total scam.

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0 out of 1 people found this review helpful.

.

Their service fell far below standards in nearly all facets. They would not return phone calls; they repeatedly failed to contact our warranty company with necessary information; and they did not follow through with promises. Their inability to meet legitimate business obligations caused us to be without air conditioning for nearly one week, when a diligent company could have resolved the problem in under half that time. We were ultimately forced to find another company to complete the work. If your HVAC issue is serious (and let's face it, in Arizona there's no other kind), you would be well advised to avoid this service.

1
★☆☆☆☆

Their service fell far below standards in nearly all facets. They would not return phone calls; they repeatedly failed to contact our warranty company with necessary information; and they did not follow through with promises. Their inability to meet legitimate business obligations caused us to be without air conditioning for nearly one week, when a diligent company could have resolved the problem in under half that time. We were ultimately forced to find another company to complete the work. If your HVAC issue is serious (and let's face it, in Arizona there's no other kind), you would be well advised to avoid this service.

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0 out of 1 people found this review helpful.

.

Four Seasons did a great job at our home. Another company had installed our air conditioner two years ago and it just never seemed to work correctly. The technician came out to our home and listened to what we had to say about our problem and then started to look at the equipment. The photographs he returned of our unit left us without words. The air leaks to the outside and bypass air inside the unit were all repaired and the system now works like a charm.

5
★★★★★

Four Seasons did a great job at our home. Another company had installed our air conditioner two years ago and it just never seemed to work correctly. The technician came out to our home and listened to what we had to say about our problem and then started to look at the equipment. The photographs he returned of our unit left us without words. The air leaks to the outside and bypass air inside the unit were all repaired and the system now works like a charm.

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1 out of 1 people found this review helpful.

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