Top Shine Floors

★☆☆☆☆

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The worst experience I have ever had. Mr. Simmons arrived at 1200pm ( he was prompt): didn't place anything down to protect my hardwood floors. Dripped water all on my hardwood floors leaving white water stains on my floor. I specified in my request that I wanted someone experienced with plush berber carpet, I also identified the stains that were in my carpet. When I questioned him about my carpet(the stains that were still present) and the dull dirty appearance, he stated to me he didn't guarantee or promise that he could make it look like it did in it's original state. The carpet is less than 2 years old. It is 8:14 p.m. and my carpet is still soaking wet. I have spiral designs in my carpet and there are areas that weren't even cleaned. I would not recommend his services to anyone. Pay Stanley Steemer they do an excellent job and they extract all of the water from the carpet and use the carpet wand/rake to return your carpet to it's original state.

1
★☆☆☆☆

The worst experience I have ever had. Mr. Simmons arrived at 1200pm ( he was prompt): didn't place anything down to protect my hardwood floors. Dripped water all on my hardwood floors leaving white water stains on my floor. I specified in my request that I wanted someone experienced with plush berber carpet, I also identified the stains that were in my carpet. When I questioned him about my carpet(the stains that were still present) and the dull dirty appearance, he stated to me he didn't guarantee or promise that he could make it look like it did in it's original state. The carpet is less than 2 years old. It is 8:14 p.m. and my carpet is still soaking wet. I have spiral designs in my carpet and there are areas that weren't even cleaned. I would not recommend his services to anyone. Pay Stanley Steemer they do an excellent job and they extract all of the water from the carpet and use the carpet wand/rake to return your carpet to it's original state.

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