Oregon Tree Care

★★★★☆
We'll go out on limb for You and your Trees without pruning your pocket...
  • 7609 SE Overland STreet

    Portland, OR 97222

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4.3077 13
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I'm posting a letter that I just sent to them today. Outlines our experience pretty well...

Damien and Oregon Tree Care:

Recently you came and pruned the trees on our property. We did our research and although you were not the cheapest bid we received, we felt comfortable that the health of the trees were your main concern. You were fairly attentive, scheduling our trim soon after we hired you. We went so far as to recommend you to someone in our neighborhood and write a good review on ___ (per your request). Then we noticed there was a very large dead limb and many, many smaller dead limbs on our 100 year old oak tree. We??ve called 4-5 times and although we are promised a return call, that has not happened yet.

It??s frustrating, as customers, to be treated one way before you get our money and then another way after you received it. We still have dead limbs and we are worried about the safety of ourselves, our property and pets, and any guests we might have visiting. So now we can continue to contact you (although that doesn??t seem to do any good) or find someone else to come and finish your job (either the limbs were missed or that weren??t apparent during the tree??s dormant phase).

I??m writing this letter to express my frustration, to inform you that I will be amending my positive review on __ and that we will no longer refer anyone to your company and will in fact go back to the people we??ve already recommended you to and let them know about our full, disappointing experience.

I??m sure you??ve heard the saying that it takes far less effort and money on your part to keep an existing customer than it does to attract a new customer. We have 5 large trees on our property, one giant, and 4 small trees??we could have potentially been a customer that would have used your services many times.

1
★★☆☆☆

I'm posting a letter that I just sent to them today. Outlines our experience pretty well...

Damien and Oregon Tree Care:

Recently you came and pruned the trees on our property. We did our research and although you were not the cheapest bid we received, we felt comfortable that the health of the trees were your main concern. You were fairly attentive, scheduling our trim soon after we hired you. We went so far as to recommend you to someone in our neighborhood and write a good review on ___ (per your request). Then we noticed there was a very large dead limb and many, many smaller dead limbs on our 100 year old oak tree. We??ve called 4-5 times and although we are promised a return call, that has not happened yet.

It??s frustrating, as customers, to be treated one way before you get our money and then another way after you received it. We still have dead limbs and we are worried about the safety of ourselves, our property and pets, and any guests we might have visiting. So now we can continue to contact you (although that doesn??t seem to do any good) or find someone else to come and finish your job (either the limbs were missed or that weren??t apparent during the tree??s dormant phase).

I??m writing this letter to express my frustration, to inform you that I will be amending my positive review on __ and that we will no longer refer anyone to your company and will in fact go back to the people we??ve already recommended you to and let them know about our full, disappointing experience.

I??m sure you??ve heard the saying that it takes far less effort and money on your part to keep an existing customer than it does to attract a new customer. We have 5 large trees on our property, one giant, and 4 small trees??we could have potentially been a customer that would have used your services many times.

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Very knowledgeable about trees. They're not going to just hack away but instead trim what's best for your tree to keep your tree healthy. They did a great job on our big maples getting them off our roof. Very reasonable rates also. We would definetely use them again!

4
★★★★☆

Very knowledgeable about trees. They're not going to just hack away but instead trim what's best for your tree to keep your tree healthy. They did a great job on our big maples getting them off our roof. Very reasonable rates also. We would definetely use them again!

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I had 4 bids - OTC was very competitive and matched the bid of another company. But what really sold me is the knowledge of the arborist who talked with me and gave me so much good information about my trees. He was the most knowledgeable of all the people who came out and was also very good at communicating. He was the same one who came out and did the work instead of someone instructing someone else what to do. I was very pleased and will be calling them back next year.

2
★★★★★

I had 4 bids - OTC was very competitive and matched the bid of another company. But what really sold me is the knowledge of the arborist who talked with me and gave me so much good information about my trees. He was the most knowledgeable of all the people who came out and was also very good at communicating. He was the same one who came out and did the work instead of someone instructing someone else what to do. I was very pleased and will be calling them back next year.

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We live in a west Portland suburb and have many large trees -- some storm damaged and others just in need of pruning and shaping. We sought bids from several ""Big Name"" companies who bid high prices and recommended that many of the trees be removed. \r
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Damien and his team at Oregon Tree Care had a very different approach. They came in wanting to ensure tree health and provided us with very reasonable bids and environmentally healthy solutions. They offered the lowest bid, and did a fantastic job. They took core samples of one tree that others said would need to be removed. They determined that the tree is completely healthy and just in need of some pruning and some organic treatment. We were thrilled!\r
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We will definitely have them back next year to do more work for us. We highly recommend them!

2
★★★★★

We live in a west Portland suburb and have many large trees -- some storm damaged and others just in need of pruning and shaping. We sought bids from several ""Big Name"" companies who bid high prices and recommended that many of the trees be removed. \r
\r
Damien and his team at Oregon Tree Care had a very different approach. They came in wanting to ensure tree health and provided us with very reasonable bids and environmentally healthy solutions. They offered the lowest bid, and did a fantastic job. They took core samples of one tree that others said would need to be removed. They determined that the tree is completely healthy and just in need of some pruning and some organic treatment. We were thrilled!\r
\r
We will definitely have them back next year to do more work for us. We highly recommend them!

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First off, he told us he was going to be here by 1pm and he ended up showing up late. Next he gave us 2 quotes, one smaller quote ($150) to take a part a fallen piece of a tree and then quoted us $400 to prune the rest of my tree. He was great other than showing up late, he was pretty cool.

We told him we needed to think about it. He told us to give him a call before 8pm that night and if we did, he would be back out tomorrow to take care of everything. We called him back at 6:30pm, he didn't pick up, fine no big deal. He calls back almost an hour later. We tell him that we shopped around a bit and another place said they would charge us $250 for the pruning job but we were OK with the $150 for the fallen tree. He goes ""how about $275?"". Seemed reasonable. We told him let's hold off on the full job but if he could do the more immediate piece (take care of the fallen tree) we can make arrangements for the $275 later. He said ""OK, since it's late now I have no idea what is on my schedule tomorrow, let me call Tracy (I guess his assistant) in the morning and call you tomorrow at 9"". It sounded reasonable.

The next day, 9 rolls around, no call. We called him at 10am and leave him a message. By 8pm that night, still no calls back from Damien. He totally blew us off. How can you do that to a customer!? If you're not going to take the job don't commit.

0
★☆☆☆☆

First off, he told us he was going to be here by 1pm and he ended up showing up late. Next he gave us 2 quotes, one smaller quote ($150) to take a part a fallen piece of a tree and then quoted us $400 to prune the rest of my tree. He was great other than showing up late, he was pretty cool.

We told him we needed to think about it. He told us to give him a call before 8pm that night and if we did, he would be back out tomorrow to take care of everything. We called him back at 6:30pm, he didn't pick up, fine no big deal. He calls back almost an hour later. We tell him that we shopped around a bit and another place said they would charge us $250 for the pruning job but we were OK with the $150 for the fallen tree. He goes ""how about $275?"". Seemed reasonable. We told him let's hold off on the full job but if he could do the more immediate piece (take care of the fallen tree) we can make arrangements for the $275 later. He said ""OK, since it's late now I have no idea what is on my schedule tomorrow, let me call Tracy (I guess his assistant) in the morning and call you tomorrow at 9"". It sounded reasonable.

The next day, 9 rolls around, no call. We called him at 10am and leave him a message. By 8pm that night, still no calls back from Damien. He totally blew us off. How can you do that to a customer!? If you're not going to take the job don't commit.

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Very nice people. They were quick to answer my questions and concerns. Helpful and courteious. Real attention to detail and love the work that they've done. I am so happy when I pull in to my tidy driveway with my new pickup. Thanks OTC!

5
★★★★★

Very nice people. They were quick to answer my questions and concerns. Helpful and courteious. Real attention to detail and love the work that they've done. I am so happy when I pull in to my tidy driveway with my new pickup. Thanks OTC!

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Prompt response to my request for estimate. Estimator was knowledgeable and listened carefully to what I wanted done. They did a great job except they missed one small area. When I mentioned this they cheerfully came out and made it perfect. I was pleased enough to give them fresh produce from my garden. I will use them the next time I need tree work done.

5
★★★★★

Prompt response to my request for estimate. Estimator was knowledgeable and listened carefully to what I wanted done. They did a great job except they missed one small area. When I mentioned this they cheerfully came out and made it perfect. I was pleased enough to give them fresh produce from my garden. I will use them the next time I need tree work done.

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Prompt call back and estimate. Their bid was very fair. Courteous workers. Very nice job on removal, pruning & stump grind (ash, oak & firs). My big box elder looks great! They also do hedge trim. Knowledgeable and they give tips. Saved the baby squirrels too!

5
★★★★★

Prompt call back and estimate. Their bid was very fair. Courteous workers. Very nice job on removal, pruning & stump grind (ash, oak & firs). My big box elder looks great! They also do hedge trim. Knowledgeable and they give tips. Saved the baby squirrels too!

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OTC gave me a very competitive quote (and promised a price match if I got a better one) did a great job diagnosing a virus, pruning and cleaning up the debris of my cherry tree. I was very impressed, and the whole thing was organized on the phone. I didn't have to be there. I'd give them 5 stars, but would have preferred to have discussed the tree with the arborist rather than the office manager, and they charge 3% on top of a credit card payment. But otherwise excellent service.

4
★★★★☆

OTC gave me a very competitive quote (and promised a price match if I got a better one) did a great job diagnosing a virus, pruning and cleaning up the debris of my cherry tree. I was very impressed, and the whole thing was organized on the phone. I didn't have to be there. I'd give them 5 stars, but would have preferred to have discussed the tree with the arborist rather than the office manager, and they charge 3% on top of a credit card payment. But otherwise excellent service.

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My huge oak tree had a split that was climbing it's way up the tree. So it was quite the emergency in getting this 90 foot tree down as fast as I could before it landed on my house. Damien, Dylan and Blair are thee most awesome guys to work with, I called them and they rearranged their schedules to come take this bad boy down. Oregon Tree Care are professionals, I could not have asked for a better team to help me with my tree emergency. I am SO happy I chose them and thanks to Oregon Tree Care, I can sleep without worrying a tree might land on my house. It was worth every penny.

Thanks Again Oregon Tree Care. It was a pleasure working with you all.

Amber Boylan - Tigard, OR

5
★★★★★

My huge oak tree had a split that was climbing it's way up the tree. So it was quite the emergency in getting this 90 foot tree down as fast as I could before it landed on my house. Damien, Dylan and Blair are thee most awesome guys to work with, I called them and they rearranged their schedules to come take this bad boy down. Oregon Tree Care are professionals, I could not have asked for a better team to help me with my tree emergency. I am SO happy I chose them and thanks to Oregon Tree Care, I can sleep without worrying a tree might land on my house. It was worth every penny.

Thanks Again Oregon Tree Care. It was a pleasure working with you all.

Amber Boylan - Tigard, OR

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I called 4 businesses to get bids for removing a dead tree from my property. Oregon Tree Care not only came out first to give me my estimate (on a Sunday), but they also had the most competitive bid. The person I dealt with was very reliable and helpful. They did the work professionally and efficiently and the area was cleaned up well. They even left some of the salvageable wood for me for firewood. I would definitely recommend them and would use them again.

5
★★★★★

I called 4 businesses to get bids for removing a dead tree from my property. Oregon Tree Care not only came out first to give me my estimate (on a Sunday), but they also had the most competitive bid. The person I dealt with was very reliable and helpful. They did the work professionally and efficiently and the area was cleaned up well. They even left some of the salvageable wood for me for firewood. I would definitely recommend them and would use them again.

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We bid on services for this business at a school auction, and they came out and did some pruning for us on our rural property. Very personable owner, and they did GREAT work. Gave advice on improving our own pruning techniques, and offered a variety of choices for how to utilize their services. Very knowledgeable and friendly.

5
★★★★★

We bid on services for this business at a school auction, and they came out and did some pruning for us on our rural property. Very personable owner, and they did GREAT work. Gave advice on improving our own pruning techniques, and offered a variety of choices for how to utilize their services. Very knowledgeable and friendly.

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Fast, personal and got the job done. That's what it is all about. n They cleaned up well after they were done, and gave me tips to help in the future.

2
★★★★★

Fast, personal and got the job done. That's what it is all about. n They cleaned up well after they were done, and gave me tips to help in the future.

Pros: Proffesinal

Message from Oregon Tree Care

Damien, the owner and Certified Arborist, is able to secure a trust and level of comfort with those he meets as his transparent love for the natural environment bleeds through his work, personality and overall belief.



A client understands quickly he is not going to lead them in a direction that would not be beneficial to the landscape, tree or client. Each opportunity is approached with the thought of preservation before venturing toward removing a tree.



He, nor his company, use any controversial or chemical methods in caring for, maintaining or treating trees. This simple philosophy aids in the preservation of the massive "green" appeal created within the Pacific Northwest.

More about Oregon Tree Care

Caring for our environment stems from a deep knowledge of trees. How they work, what keeps them healthy, and knowing when to remove a hazard tree is all part of our training. Specializing in tree trimming, tree pruning, tree removal, and stump grinding t

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