J & J Moving Company

★★★★☆
24 hours a day 7 days a week We work holidays
  • 5021 Madeline Dr

    Nashville, TN 37211

    Map & Directions
  • 615-977-3572

About J & J Moving Company

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  • Transportation & Storage
  • Moving Companies
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  • Local Movers
  • Long Distance Movers
  • Moving Supplies

Transportation & Storage

Transportation & Storage
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I would not recommend this company to anyone. When I called to schedule the move I was told they'd call when they were on the way or let me know if they were running behind. Well 30 minutes past our scheduled move I didn't hear anything. So I called and left a voicemail asking what was going on. Didn't hear anything back. Called again and they answered, they told me the movers were running behind but would be done in 10 minutes and would call when they got on the road. Well, 1 hour later and I'm still waiting and haven't heard anything. So I call again and, sure enough, have to leave another message. So I wait some another 30 minutes and finally decide this is enough. I called another moving company and having them come tomorrow. J&J needs to learn a little thing called customer service.

So, if you want your move to go as planned, don't call J&J.

1
★☆☆☆☆

I would not recommend this company to anyone. When I called to schedule the move I was told they'd call when they were on the way or let me know if they were running behind. Well 30 minutes past our scheduled move I didn't hear anything. So I called and left a voicemail asking what was going on. Didn't hear anything back. Called again and they answered, they told me the movers were running behind but would be done in 10 minutes and would call when they got on the road. Well, 1 hour later and I'm still waiting and haven't heard anything. So I call again and, sure enough, have to leave another message. So I wait some another 30 minutes and finally decide this is enough. I called another moving company and having them come tomorrow. J&J needs to learn a little thing called customer service.

So, if you want your move to go as planned, don't call J&J.

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I WILL NEVER use J&J Moving Company again. This was my second move with them. The first time was back in Nov 2008. I used them again to move me this year in November. I am missing at least one box that contains my high school diploma, my grad school diploma, all three covers of diplomas (my undergrad diploma was already framed in a different box w/ picture frames), my daddy's camcorder, and a laptop bag w/ laptop that hasn't worked in years. I contacted them last week and they said they would ask ..."headquarters" and the guys who moved me. I never heard back from them and every day since then, I have called them, but they never answer the phone and it would go to voicemail. My number was being monitored. How do I know this? I called them several times this evening. No answer - went to voicemail after ringing many times. So, I called twice w/ a restricted number, and guess what... The woman answered with "Hello." both times (not very professional!). The first time, I said, is this J&J Moving? She hung up on me. A few mins later, I called back w/ restricted number and she answered w/ "Hello." I asked her who it was on the line. She asked me who I was b/c I was the one who called her. I said well I'm looking for a moving company. Then she acted like she couldn't hear me and kept saying "Hello? Hello? Hello?" Then she hung up. I can tell that this is a cell phone so I sent a text message (that did go through) and explained how disappointed in this company I am. I am so sick over this. Now, I'm going to have to figure out how to get a copy of my high school diploma and grad school diploma. :'( I also believe they overcharged me. They were 40 mins late to which I had to call them to find out what was taking them so long. So they got there at 2:40 and the last piece was put into my apt (slightly over 800 square foot) at 6:15. Their price was a flat rate of 175 dollars for 2 hours and then every other was 65 dollars. Tell me how come they priced me at 175 for 2 hours, and then charged me for 3 1/2 hours (for 65 bucks each hour) after that? DO NOT USE THIS COMPANY!!! It has been over a week now and I still have not heard back from this company!!

1
★☆☆☆☆

I WILL NEVER use J&J Moving Company again. This was my second move with them. The first time was back in Nov 2008. I used them again to move me this year in November. I am missing at least one box that contains my high school diploma, my grad school diploma, all three covers of diplomas (my undergrad diploma was already framed in a different box w/ picture frames), my daddy's camcorder, and a laptop bag w/ laptop that hasn't worked in years. I contacted them last week and they said they would ask ..."headquarters" and the guys who moved me. I never heard back from them and every day since then, I have called them, but they never answer the phone and it would go to voicemail. My number was being monitored. How do I know this? I called them several times this evening. No answer - went to voicemail after ringing many times. So, I called twice w/ a restricted number, and guess what... The woman answered with "Hello." both times (not very professional!). The first time, I said, is this J&J Moving? She hung up on me. A few mins later, I called back w/ restricted number and she answered w/ "Hello." I asked her who it was on the line. She asked me who I was b/c I was the one who called her. I said well I'm looking for a moving company. Then she acted like she couldn't hear me and kept saying "Hello? Hello? Hello?" Then she hung up. I can tell that this is a cell phone so I sent a text message (that did go through) and explained how disappointed in this company I am. I am so sick over this. Now, I'm going to have to figure out how to get a copy of my high school diploma and grad school diploma. :'( I also believe they overcharged me. They were 40 mins late to which I had to call them to find out what was taking them so long. So they got there at 2:40 and the last piece was put into my apt (slightly over 800 square foot) at 6:15. Their price was a flat rate of 175 dollars for 2 hours and then every other was 65 dollars. Tell me how come they priced me at 175 for 2 hours, and then charged me for 3 1/2 hours (for 65 bucks each hour) after that? DO NOT USE THIS COMPANY!!! It has been over a week now and I still have not heard back from this company!!

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I have used J & J Moving company for all of my previous moving needs. They are always so helpful and polite. I am very glad I found this company to move me, I haven't used anyone else in 4 years! Great job guys, thank you for moving me again last week!!

5
★★★★★

I have used J & J Moving company for all of my previous moving needs. They are always so helpful and polite. I am very glad I found this company to move me, I haven't used anyone else in 4 years! Great job guys, thank you for moving me again last week!!

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Business Response:

Thank you for being a loyal customer! Hope things are going well!
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I would recommend J & J Moving to anyone that is going to be moving. They did a great job and worked very well together. From the first call I made, to the very end of my move, I have been pleased with the communication, organization, and the over all cost!

5
★★★★★

I would recommend J & J Moving to anyone that is going to be moving. They did a great job and worked very well together. From the first call I made, to the very end of my move, I have been pleased with the communication, organization, and the over all cost!

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1 out of 1 people found this review helpful.

Business Response:

Thank you for the kind review and being a valued customer.
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Quote from owner. Owner said it was $75.00 per hour. Men moved one bed from my room to hallway, took 15 min. Charged me 203.00.
Owner misled me and ripped me off. HIGHWAY ROBBERY! BEWARE.
They have a minimum 2 hours and a fuel charge and a trip charge they add afet they quote you watch out

1
★☆☆☆☆

Quote from owner. Owner said it was $75.00 per hour. Men moved one bed from my room to hallway, took 15 min. Charged me 203.00.
Owner misled me and ripped me off. HIGHWAY ROBBERY! BEWARE.
They have a minimum 2 hours and a fuel charge and a trip charge they add afet they quote you watch out

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0 out of 1 people found this review helpful.

Business Response:

I am sorry for your bad experience but I do have to say that I believe that you have the wrong company. Our rates are $175.00, that covers your first 2 hours of service and then $65.00 for each additional hour. We have never charged $75 per hour and we do not have an additional fuel or trip charge. Please let me know if there is anything we can do to verify that this is was not our company that moved you.
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I had J & J move me the middle of Sept and was very please with the men they had sent out. They were very polite and took great care of all of our things! I had a friend reccomend them to me and I would be happy to reccomend them to someone else! I did have alot of heavy stuff and didn't think they would be able to handle it but they moved everything quickly and without a problem.

5
★★★★★

I had J & J move me the middle of Sept and was very please with the men they had sent out. They were very polite and took great care of all of our things! I had a friend reccomend them to me and I would be happy to reccomend them to someone else! I did have alot of heavy stuff and didn't think they would be able to handle it but they moved everything quickly and without a problem.

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Business Response:

Thank you for choosing J & J for your move. It was a pleasure moving you!
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These guys were great! I have no complaints at all! They were very quick and took great care of my belongings. I will def be calling them back! Thanks for a great move guys!

5
★★★★★

These guys were great! I have no complaints at all! They were very quick and took great care of my belongings. I will def be calling them back! Thanks for a great move guys!

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1 out of 1 people found this review helpful.

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You get what you pay for with this company (there will be some scratches and dents on your stuff). Our biggest issue is that the movers managed to drop a $400 piece of furniture out of their truck while driving on a highway (!) and despite the printed guarantee on the website and the manager's assurance on the phone that their insurance would repair or replace the destroyed item, 3 months later nothing is done and the company will not return phone calls.

1
★☆☆☆☆

You get what you pay for with this company (there will be some scratches and dents on your stuff). Our biggest issue is that the movers managed to drop a $400 piece of furniture out of their truck while driving on a highway (!) and despite the printed guarantee on the website and the manager's assurance on the phone that their insurance would repair or replace the destroyed item, 3 months later nothing is done and the company will not return phone calls.

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1 out of 2 people found this review helpful.

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I was in such a bind when my other movers had not shown up when they were scheduled to! I had called J & J when I started to panic and they sent someone out within 1 hour after I had called them. They had came out and did such a great job, I was very impressed with them! I would definitly refer them to anyone I know.

5
★★★★★

I was in such a bind when my other movers had not shown up when they were scheduled to! I had called J & J when I started to panic and they sent someone out within 1 hour after I had called them. They had came out and did such a great job, I was very impressed with them! I would definitly refer them to anyone I know.

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2 out of 3 people found this review helpful.

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We were recently moved by your company & I honestly don't know how you are still in business, by employing the movers that came to our house. We had been putting $ towards our moving budget for several months, so the process could be an enjoyable one for our family, and the movers made it into an extremely stressful one. My husband did 1/2 of the work that we paid these guys to do. One of the guys was so inadequate that we did not even allow him to go back to our old house to pick up the 2nd load. I was amazed that this young man actually gets paid for what he does. One of the men did an excellent job & I honestly feel sorry for him if he is always partnered with the other one. There were countless #'s of items dropped. One being a $3000 amoire, another a $2000 mattress (that now has a dirt stain on it, that was just discovered last night, when we flipped it to the correct side).
We will definitely not be recommending your company to anyone we know.

1
★☆☆☆☆

We were recently moved by your company & I honestly don't know how you are still in business, by employing the movers that came to our house. We had been putting $ towards our moving budget for several months, so the process could be an enjoyable one for our family, and the movers made it into an extremely stressful one. My husband did 1/2 of the work that we paid these guys to do. One of the guys was so inadequate that we did not even allow him to go back to our old house to pick up the 2nd load. I was amazed that this young man actually gets paid for what he does. One of the men did an excellent job & I honestly feel sorry for him if he is always partnered with the other one. There were countless #'s of items dropped. One being a $3000 amoire, another a $2000 mattress (that now has a dirt stain on it, that was just discovered last night, when we flipped it to the correct side).
We will definitely not be recommending your company to anyone we know.

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0 out of 3 people found this review helpful.

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I recently moved from Nashville, TN to Oxford, MS and I could have looked forever and never found movers this good. The men sent to pack my stuff up could not have been any nicer or faster. They had my entire apartment packed up in less than 2 hours. Everything arrived to Oxford in perfect condition and was unloaded in less than 2 hours. Not only was the service great but this company was over $1,000 cheaper than everyone else I quoted in Nashville. I will admit, I had very reserved expectations when that quote was given to me but there isn't a company in Nashville that could match their service. They exceeded every expectation i had and I will go out of my way to refer them to anyone moving to or from the Nashville area. They did an outstanding job and made a stressful situation completely unstressful. Thank you to the men who packed and delivered my stuff and thank you to J&J Moving for your superior service.

5
★★★★★

I recently moved from Nashville, TN to Oxford, MS and I could have looked forever and never found movers this good. The men sent to pack my stuff up could not have been any nicer or faster. They had my entire apartment packed up in less than 2 hours. Everything arrived to Oxford in perfect condition and was unloaded in less than 2 hours. Not only was the service great but this company was over $1,000 cheaper than everyone else I quoted in Nashville. I will admit, I had very reserved expectations when that quote was given to me but there isn't a company in Nashville that could match their service. They exceeded every expectation i had and I will go out of my way to refer them to anyone moving to or from the Nashville area. They did an outstanding job and made a stressful situation completely unstressful. Thank you to the men who packed and delivered my stuff and thank you to J&J Moving for your superior service.

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5 out of 5 people found this review helpful.

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I thought I would get the word around about this company. They have done an amazing job on my move! I was recommended to them by a friend of mine that has used them, and I am definitly going to refer them to any one else. They were great!

5
★★★★★

I thought I would get the word around about this company. They have done an amazing job on my move! I was recommended to them by a friend of mine that has used them, and I am definitly going to refer them to any one else. They were great!

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7 out of 7 people found this review helpful.

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They were great! I was definitely pleased with my services. I do have alot of very expensive furniture and they handled it ALL very professionally. They all were very polite and even put my beds back together for me so my kids and I could lay down!!!

5
★★★★★

They were great! I was definitely pleased with my services. I do have alot of very expensive furniture and they handled it ALL very professionally. They all were very polite and even put my beds back together for me so my kids and I could lay down!!!

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7 out of 7 people found this review helpful.

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These guys made my day so much easier, they came in did what I needed them to do, no complaints! They took care of my furniture so I took care of the tip and their lunch, lol. They were cheap and great customer service, what more could I ask for!?

5
★★★★★

These guys made my day so much easier, they came in did what I needed them to do, no complaints! They took care of my furniture so I took care of the tip and their lunch, lol. They were cheap and great customer service, what more could I ask for!?

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6 out of 6 people found this review helpful.

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I recently used J & J Moving Company on 7/23/08. Let me start by saying THANK YOU! They did a great job, I didn't have any problems or anything to worry about. I will definitely use them again if need be.

5
★★★★★

I recently used J & J Moving Company on 7/23/08. Let me start by saying THANK YOU! They did a great job, I didn't have any problems or anything to worry about. I will definitely use them again if need be.

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6 out of 6 people found this review helpful.

Message from J & J Moving Company

Let US help YOU! We understand that times are hard and moving is stressful, we are here to help! We offer low affordable rates and flexible times to meet the needs of your demanding schedule. Please feel free to contact us for more information.

More about J & J Moving Company

Family Owned Short Notice, No Problem Licensed and Insured Residential and Commercial Local and Long distance We do packing and unpacking Dependable and Reliable Moving Company in Smyrna, Moving Company in Brentwood, Moving Company in Nashville, Mo

 

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