Worldwide Concrete Inc

★★★★☆
" World Class" Service
  • 8259 Baltimore Annapolis Blvd

    Pasadena, MD 21122

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I can't say enough about how pleased I am with this Worldwide. Their pricing was fair and they were able to get in and out in one day and do a great cleanup. They replaced the drainage tile in my basement that was 20 years old with a better system and upgraded my sump pump. The foreman was very thorough and kept the crew on track during the whole job. The guys all had a great sense of humor too. I feel very confident and so far my basement is dry. Highly recommend .

5
★★★★★

I can't say enough about how pleased I am with this Worldwide. Their pricing was fair and they were able to get in and out in one day and do a great cleanup. They replaced the drainage tile in my basement that was 20 years old with a better system and upgraded my sump pump. The foreman was very thorough and kept the crew on track during the whole job. The guys all had a great sense of humor too. I feel very confident and so far my basement is dry. Highly recommend .

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This company did a fantastic job from start to finish. They were not the cheapest company but they were very fair and gave one price off the get. Other estimates we received started at a cost and kept offering "discounts" for us to make a decision on the spot. That seemed very "used car sales" to us. Steven came out and gave us a great presentation and was very thorough. We asked a million questions ( First time homeowners ) and he was very patient with holding our hands through the whole process. We got a great financing rate with them and the crew showed us as promised and did what appears to be a great job. Even after serious clean up measures on Worldwide's part we still had some clean up but that is hardly a complaint on our part. We have had rain and snow since and not a drop of water. The office was so helpful in working with us through the financing and some scheduling conflicts on our end. They were very polite and accommodating. This is a company with that backs up their word with ACTIONS.. Not only did they brag about being the best, but they were the BEST !! We hope to not need their services again, but would be happy to refer this team of professionals to friends and family members in need :)

5
★★★★★

This company did a fantastic job from start to finish. They were not the cheapest company but they were very fair and gave one price off the get. Other estimates we received started at a cost and kept offering "discounts" for us to make a decision on the spot. That seemed very "used car sales" to us. Steven came out and gave us a great presentation and was very thorough. We asked a million questions ( First time homeowners ) and he was very patient with holding our hands through the whole process. We got a great financing rate with them and the crew showed us as promised and did what appears to be a great job. Even after serious clean up measures on Worldwide's part we still had some clean up but that is hardly a complaint on our part. We have had rain and snow since and not a drop of water. The office was so helpful in working with us through the financing and some scheduling conflicts on our end. They were very polite and accommodating. This is a company with that backs up their word with ACTIONS.. Not only did they brag about being the best, but they were the BEST !! We hope to not need their services again, but would be happy to refer this team of professionals to friends and family members in need :)

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We had issues with water in our basement for some time and the Queen of the house and I decided it was time to get the repairs done. Unfortunately I had a business trip so I asked my better half if she would mind doing the research and finding a company to do the repair. So between Google and Mont. Co Best Pick Reports she decided on WW&F Repair Inc. The agreement was signed on May 31, payment was given and work started.

After a few weeks in my better half was telling me that she was not happy with the progress, she stated she called the main office and expressed her concerns (her concern was how they cut the ceramic tile in the basement bathroom) and was told that someone would get back to her. This did not happen, I arrived home on I arrived home on July 26 to finally see what was done.

Overall the work was not bad but here are my concerns:
1. The discharge pipe was placed thru a hole cut in our wall near the ceiling and the hole was
left open.
2. The lid that was placed over the sump-pump does not fit (we were told that was going to be
put in weeks ago. As of this posting we still do not have the right lid) which prevents me from
putting the carpet back in place.
3. The way the ceramic tile in our bathroom was cut no professionalism or regards. I am not
going to mention the amount of time I spent installing that tile and how much I spent but I am
very pissed at how it was done. (I'm not able to post my pics here)

After seeing and accessing the above I called the company's main office and spoke to someone named Tanya. I informed Tanya I would like to have a supervisor or a manager to come to my house so that I can have some of my concerns addressed. I was told someone would contact me. Two days later I received a call from a Ms. Summers who stated that someone would come out to speak with me about my concerns and bring out the replacement lid. At the time of this posting I have not seen or heard from WW&F Repair Inc.

At this point as soon as I finish posting this I will be opening a case up with the BBB. I am not mad at my lady I think she did a excellent job on researching and picking a company that she thought was right but unlike me I am very anal about who and how work is done in our house.

1
★☆☆☆☆

We had issues with water in our basement for some time and the Queen of the house and I decided it was time to get the repairs done. Unfortunately I had a business trip so I asked my better half if she would mind doing the research and finding a company to do the repair. So between Google and Mont. Co Best Pick Reports she decided on WW&F Repair Inc. The agreement was signed on May 31, payment was given and work started.

After a few weeks in my better half was telling me that she was not happy with the progress, she stated she called the main office and expressed her concerns (her concern was how they cut the ceramic tile in the basement bathroom) and was told that someone would get back to her. This did not happen, I arrived home on I arrived home on July 26 to finally see what was done.

Overall the work was not bad but here are my concerns:
1. The discharge pipe was placed thru a hole cut in our wall near the ceiling and the hole was
left open.
2. The lid that was placed over the sump-pump does not fit (we were told that was going to be
put in weeks ago. As of this posting we still do not have the right lid) which prevents me from
putting the carpet back in place.
3. The way the ceramic tile in our bathroom was cut no professionalism or regards. I am not
going to mention the amount of time I spent installing that tile and how much I spent but I am
very pissed at how it was done. (I'm not able to post my pics here)

After seeing and accessing the above I called the company's main office and spoke to someone named Tanya. I informed Tanya I would like to have a supervisor or a manager to come to my house so that I can have some of my concerns addressed. I was told someone would contact me. Two days later I received a call from a Ms. Summers who stated that someone would come out to speak with me about my concerns and bring out the replacement lid. At the time of this posting I have not seen or heard from WW&F Repair Inc.

At this point as soon as I finish posting this I will be opening a case up with the BBB. I am not mad at my lady I think she did a excellent job on researching and picking a company that she thought was right but unlike me I am very anal about who and how work is done in our house.

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From start to finish , this company was top notch. Their knowledge of this industry and supreme customer service sold the deal. Each promise that was made to me was followed through and for such a large extensive project with dumpster after dumpster of things coming out of our basement that was damaged, there is not a trace of mess that was left behind. Job Well Done! Richard Kendal

5
★★★★★

From start to finish , this company was top notch. Their knowledge of this industry and supreme customer service sold the deal. Each promise that was made to me was followed through and for such a large extensive project with dumpster after dumpster of things coming out of our basement that was damaged, there is not a trace of mess that was left behind. Job Well Done! Richard Kendal

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0 out of 1 people found this review helpful.

.

Customer service doesn't seem to be among their priorities. Have had two cancellations do to one employee being off even after appointment was made well in advance. Did a great job installing the second sump system they recommended, one problem, never fixed the leak. Had to call several times before I could get an appointment setup to come back. After all that, appointment was canceled the day before the scheduled date. The reason, one person was out of town. Sale rep mislead me by suggesting I feed the crew and they would snake out the exiting system for me. When I did that, was told they don't do that. Wish I could go back to the day I signed the contract.
My advice, use another company.

0
★☆☆☆☆

Customer service doesn't seem to be among their priorities. Have had two cancellations do to one employee being off even after appointment was made well in advance. Did a great job installing the second sump system they recommended, one problem, never fixed the leak. Had to call several times before I could get an appointment setup to come back. After all that, appointment was canceled the day before the scheduled date. The reason, one person was out of town. Sale rep mislead me by suggesting I feed the crew and they would snake out the exiting system for me. When I did that, was told they don't do that. Wish I could go back to the day I signed the contract.
My advice, use another company.

.

Worldwide is " World Class" by far. They did a fantastic job with our home. We had a sump pump failure while on vacation and came home to a basement full of water and mold. Due to the fact my elderly mother lives in our basement, the rep sent a crew over to tear out some carpet and treat with a chemical of some kind at NO CHARGE. This was outstanding to us. We knew this was a caring, honest company. They ended up performing the full job with drain pipes and a new sum pump. This is a crew we would hire again.

5
★★★★★

Worldwide is " World Class" by far. They did a fantastic job with our home. We had a sump pump failure while on vacation and came home to a basement full of water and mold. Due to the fact my elderly mother lives in our basement, the rep sent a crew over to tear out some carpet and treat with a chemical of some kind at NO CHARGE. This was outstanding to us. We knew this was a caring, honest company. They ended up performing the full job with drain pipes and a new sum pump. This is a crew we would hire again.

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0 out of 1 people found this review helpful.

.

I recieved excellent service and now have a perfectly dry basement. I can do my daycare again without fear of mold and mildew. Thanks to a job well done.

5
★★★★★

I recieved excellent service and now have a perfectly dry basement. I can do my daycare again without fear of mold and mildew. Thanks to a job well done.

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0 out of 1 people found this review helpful.

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